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Utility Account Manager Jobs (NOW HIRING)

You'll act as the central liaison between the bill-payment vendor's account manager, CBRE E&S leadership, facility coordinators, lease administrators, and the utility procurement team to keep ...

To include Key Utility Accounts in NYC, NJ, PA, RI & MD. Main Responsibilities Client Relationship Management * Directly manage high-value and strategic territorial accounts, ensuring consistent ...

To include Key Utility Accounts in NYC, NJ, PA, RI & MD. Main Responsibilities Client Relationship Management * Directly manage high-value and strategic territorial accounts, ensuring consistent ...

As an Account Manager, you will be the point person on key accounts. We will count on you to ... industrial and utility markets. Graybar products and services support new construction ...

As an Account Manager, you will be the point person on key accounts. We will count on you to ... industrial and utility markets. Graybar products and services support new construction ...

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Utility Account Manager information

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$29.5K

$65.8K

$106K

How much do utility account manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for utility account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a utility account manager?

To thrive as a Utility Account Manager, you need a solid understanding of utility services, account management, and energy industry regulations, typically backed by a degree in business, engineering, or a related field. Familiarity with CRM software, utility billing systems, and data analysis tools is commonly required. Exceptional communication, problem-solving, and relationship-building skills help you manage client needs and resolve issues effectively. These abilities are crucial for maintaining high customer satisfaction, ensuring regulatory compliance, and driving business growth in a competitive utility sector.

What are some common challenges faced by utility account managers, and how are they typically addressed?

Utility Account Managers often encounter challenges such as balancing the needs of multiple large clients, navigating complex utility rate structures, and staying updated on regulatory changes. To address these, they prioritize effective communication, leverage specialized software to manage accounts, and participate in ongoing industry training. Collaboration with internal teams—such as billing, engineering, and customer service—is also key to resolving client issues efficiently and maintaining strong relationships.

What is the difference between Utility Account Manager vs Utility Customer Service Representative?

AspectUtility Account ManagerUtility Customer Service Representative
CredentialsRelevant certifications, experience in account managementCustomer service training, basic industry knowledge
Work EnvironmentOffice-based, client-facing, some field visitsCall centers, customer support centers
Employer & Industry UsageUtility companies, energy providersUtility companies, customer support departments
Search & Comparison IntentUnderstanding account management roles, career infoCustomer service roles, entry-level positions

The Utility Account Manager typically handles client accounts, manages billing issues, and develops customer relationships, requiring specific certifications and experience. In contrast, the Utility Customer Service Representative focuses on assisting customers with inquiries and resolving issues via phone or in person. Both roles are essential in utility companies but differ in responsibilities, credentials, and work environment.

What does a utility account manager do?

A utility account manager oversees customer accounts for utility companies, ensuring accurate billing, resolving service issues, and maintaining customer relationships. They often use customer management software and need strong communication and problem-solving skills to address client needs and coordinate with technical teams. The role may require knowledge of utility regulations and certifications depending on the region.

What is the role of a utility account manager?

A utility account manager oversees customer accounts for utility companies, ensuring accurate billing, resolving service issues, and maintaining customer relationships. They often analyze usage data, coordinate with technical teams, and may use customer management software to support service delivery.

What cities are hiring for Utility Account Manager jobs?

Cities with the most Utility Account Manager job openings:

What states have the most Utility Account Manager jobs?

States with the most job openings for Utility Account Manager jobs include:

What are popular job titles related to Utility Account Manager jobs?

For Utility Account Manager jobs, the most frequently searched job titles are:

Municipal Account Manager- South

Baton Rouge, LA • On-site

Badger Meter Inc
Utilities • 1 - 5K employees

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago


Badger Meter rating

8.8

Company rating: 8.8 out of 10

Based on 11 frontline employees who took The Breakroom Quiz


Job description

Badger Meter - Where Every Drop Counts and So Do YouAt Badger Meter, we're more than a leading global water technology company - we're innovators with a mission: to preserve and protect the world's most precious resource. For over 120 years, our trusted solutions have enabled our customers to optimize the delivery and use of water, maximize revenue and reduce waste.Every employee at Badger Meter is an important part of our success. Here, your work doesn't just move a business forward - it shapes a more sustainable future. We are committed to building a workplace where we celebrate differences, empower voices, and encourage fresh ideas that drive innovation.When you join us, you'll find:Purpose-driven work that makes a real difference in communities around the globe.Career growth and development opportunities designed to help you achieve your potential.A supportive, inclusive culture where collaboration and creativity thrive.Be part of something bigger. At Badger Meter, your contributions will ripple far beyond the workplace - creating lasting change for people and the planet.What You Will Contribute:The Municipal Account Manager is responsible for managing and growing relationships with municipal and utility accounts within a designated region, reporting directly to the Municipal Sales Manager.This role requires frequent, strategic visits to existing and prospective accounts to drive sales growth and increase market share for the company's product lines. The Municipal Account Manager will work closely with alliance partners and manage authorized distributors within the assigned territory.This role covers Louisiana, Mississippi and Alabama. The successful candidate must reside within the territory.Job Duties:Develop and achieve sales targets for municipal and utility products, including Residential, Commercial, Automated Meter Reading and Advanced Metering Infrastructure solutions for direct and distribution customers.Conduct promotional efforts to secure new accounts, enhance existing accounts and introduce customer the the latest solutions. Participate in regional trade shows and national conventions and assist in staffing as needed.Keep municipal and utility accounts informed and on product updates and developments. Provide outstanding customer support throughout all stages of the sales process.Submit regular reports on territory penetration, competitive intelligence, and market insights through CRM, ensuring all departments have the necessary information to meet objectives.Partner with Municipal Sales Managers to improve operational efficiency, enhance product development and ensure customer satisfaction. Contirbute to achieving a competitive edge and sustained growth.Manage relationships with independently owned distributors within territory (if applicable) to achieve year-over-year growth.Negotiate pricing, terms and delivery dates within authorized limits to ensure customer satisfaction and deal closure.Up to 75% travel required.Education and Experience:Bachelor's degree in Business Management, Communications, Marketing or a related field preferred3+ years of experience in account management selling utilities or government agency desiredQualifications:Advanced skills at negotiating to win multi-million-dollar contracts preferredAbility to demonstrate strong problem-solving skills when helping customers find resolutions requiredStrong communication, presentation and influence skills requiredIntermediate p roficiency in Salesforce or related system preferredIntermediate p roficiency in Microsoft Word, Excel, Outlook, and PowerPointCompetencies:Collaboration: Work collaboratively with others across the organization to achieve shared objectives.Communication: Convey information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listen actively to others.Initiating Action: Take prompt action to accomplish work goals; take action to achieve results beyond what is required; be proactive.Work Standards: Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.Working Conditions:Work is performed in an office environment and requires the ability to operate standard office equipment.Requires prolonged periods of talking/listening.Target base compensation for the role is $95,000-$100,000 plus monthly sales incentive.#SP123Competitive Total Rewards at Badger Meter:Competitive PayAnnual BonusEligible for Annual Pay IncreasesComprehensive Health, Vision, and Dental Coverage15 days Paid Time Off + 11 Paid HolidaysTwo Ways to Save for Retirement: Badger Meter contributes 25 cents for every dollar you contribute to the plan, up to 7% of your eligible compensation. In addition to the match, the company will also contribute 5% of your eligible compensation to your Defined Contribution account on an annual basis. Additional access to a certified financial planner to help ensure your money is working for you, at no cost!Employer Paid benefits including: Employee Assistance Program (EAP), Basic Group Life Insurance, Short Term Disability, and moreEducational Assistance – Tuition Reimbursement up to $5,250Voluntary benefits including : Additional Life Insurance, Long Term Disability, Accident and Critical Illness coverageHealth Savings Account (HSA) & Flexible Spending Account (FSA) optionsAn Equal Opportunity/Affirmative Action Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Applicants can learn more about their rights regarding equal opportunity in employment by viewing the federal "EEO is the Law" poster and the “EEO is the Law” poster supplement at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htmBadger Meter complies with all aspects of the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local disability laws. This means that we will reasonably accommodate qualified employees with a disability if accommodation would allow them to perform the essential functions of their job, unless doing so would create an undue hardship.Privacy StatementThe Employee and Applicant Privacy Statement describes how we collect, use, share, retain, and safeguard applicant information. Please see the privacy statement on our website here . #J-18808-Ljbffr

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