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Utility Account Manager Jobs in Utah (NOW HIRING)

AWP Safety

Account Manager

Salt Lake City, UT · On-site

... utility, construction, engineering, and event categories in the assigned regional geographic area. Responsible for maintaining existing business, with a strong focus on identifying new business ...

AWP Safety

Account Manager

Salt Lake City, UT · On-site

... utility, construction, engineering, and event categories in the assigned regional geographic area. Responsible for maintaining existing business, with a strong focus on identifying new business ...

AWP Safety

Account Manager

Salt Lake City, UT · On-site

... utility, construction, engineering, and event categories in the assigned regional geographic area. Responsible for maintaining existing business, with a strong focus on identifying new business ...

AWP Safety

Account Manager

Salt Lake City, UT · On-site

... utility, construction, engineering, and event categories in the assigned regional geographic area. Responsible for maintaining existing business, with a strong focus on identifying new business ...

Caselle

Account Manager - Sales

Provo, UT

Account Manager Location: Remote (Hybrid Optional) | Travel Required (~10-20%) About Caselle At ... payroll, utility billing, accounting, and citizen payments. Today nearly 1,500 cities, towns ...

Caselle Inc

Account Manager - Sales

Provo, UT · On-site

Account Manager Location: Remote (Hybrid Optional) | Travel Required (~10-20%) About Caselle At ... payroll, utility billing, accounting, and citizen payments. Today nearly 1,500 cities, towns ...

Caselle

Account Manager - Sales

Provo, UT · On-site

$70K - $170K/yr

Account Manager Location: Remote (Hybrid Optional) | Travel Required (~10-20%) About Caselle At ... payroll, utility billing, accounting, and citizen payments. Today nearly 1,500 cities, towns ...

Conservice

Sustainability Solutions Account Manager

Logan, UT · On-site +1

$98K/yr

Sustainability Solutions Account Manager The Account Manager will be responsible for the success of ... Conservice has been changing the utility management game for over years, working hard to serve more ...

Conservice

Capturis - Account Processor - Logins

Logan, UT · On-site

$14.50/hr

... utility accounts that we manage for our customers. You will utilize our records to access the information that is needed to set up logins as well as work with the different utility vendors to work ...

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All JobsUtility Account JobsUtility Account Manager JobsUtility Account Manager Jobs in Utah

Utility Account Manager information

What are the key skills and qualifications needed to thrive as a utility account manager?

To thrive as a Utility Account Manager, you need a solid understanding of utility services, account management, and energy industry regulations, typically backed by a degree in business, engineering, or a related field. Familiarity with CRM software, utility billing systems, and data analysis tools is commonly required. Exceptional communication, problem-solving, and relationship-building skills help you manage client needs and resolve issues effectively. These abilities are crucial for maintaining high customer satisfaction, ensuring regulatory compliance, and driving business growth in a competitive utility sector.

What are some common challenges faced by utility account managers, and how are they typically addressed?

Utility Account Managers often encounter challenges such as balancing the needs of multiple large clients, navigating complex utility rate structures, and staying updated on regulatory changes. To address these, they prioritize effective communication, leverage specialized software to manage accounts, and participate in ongoing industry training. Collaboration with internal teams—such as billing, engineering, and customer service—is also key to resolving client issues efficiently and maintaining strong relationships.

What is the difference between Utility Account Manager vs Utility Customer Service Representative?

AspectUtility Account ManagerUtility Customer Service Representative
CredentialsRelevant certifications, experience in account managementCustomer service training, basic industry knowledge
Work EnvironmentOffice-based, client-facing, some field visitsCall centers, customer support centers
Employer & Industry UsageUtility companies, energy providersUtility companies, customer support departments
Search & Comparison IntentUnderstanding account management roles, career infoCustomer service roles, entry-level positions

The Utility Account Manager typically handles client accounts, manages billing issues, and develops customer relationships, requiring specific certifications and experience. In contrast, the Utility Customer Service Representative focuses on assisting customers with inquiries and resolving issues via phone or in person. Both roles are essential in utility companies but differ in responsibilities, credentials, and work environment.

What does a utility account manager do?

A utility account manager oversees customer accounts for utility companies, ensuring accurate billing, resolving service issues, and maintaining customer relationships. They often use customer management software and need strong communication and problem-solving skills to address client needs and coordinate with technical teams. The role may require knowledge of utility regulations and certifications depending on the region.

What is the role of a utility account manager?

A utility account manager oversees customer accounts for utility companies, ensuring accurate billing, resolving service issues, and maintaining customer relationships. They often analyze usage data, coordinate with technical teams, and may use customer management software to support service delivery.

What cities in Utah are hiring for Utility Account Manager jobs?

Cities in Utah with the most Utility Account Manager job openings:

Utility Account Manager jobs near you

Account Manager - Utility Construction

Salt Lake City, UT • On-site

Americom Technology, Inc.
Telecommunications • 51 - 200 employees
Learn more about Americom Technology, Inc.external

$100K - $200K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

ACCOUNT MANAGER - UTILITY CONSTRUCTIONEstimating Experience Preferred

Crestone Services Group is a leading infrastructure-services company in the western United States, specializing in telecommunications, power, and other utility infrastructure construction and maintenance. The organization comprises six operating brands across multiple geographic markets, offering construction, engineering, permitting, restoration and maintenance services. Crestone brings scale, safety, and operational excellence to its clients.

JOB SUMMARY

The Account Manager is responsible for winning new construction service contracts within the utility, broadband, data center, renewable energy, and infrastructure sectors. This is a relationship-driven, client-facing role centered on prospecting, pursuing, and closing new business — it is not a Project Management role and not an Estimating role. Awarded work is transitioned to Crestone's Project Management team, who own execution, delivery, and job profitability; bids and pricing are developed by Crestone's Estimating team.

DUTIES AND RESPONSIBILITIES
  • Identify, prospect, and pursue new business opportunities across target sectors, including micro trenching, telecommunications/fiber installation, directional drilling, and water and sewer infrastructure.
  • Build and maintain strong relationships with key decision-makers at prospective and existing client organizations.
  • Conduct client meetings, site visits, presentations, and proposals.
  • Represent the company at trade shows, conferences, and networking events.
  • Develop customized solutions and proposals aligned with client needs, in coordination with company leadership.
  • Negotiate contract terms and pricing.
  • Track pipeline, forecast revenue, and report on sales performance.
  • Maintain ongoing client relationships throughout the life of a project, coordinating with the Project Management team as needed.
  • Hand off awarded projects to the Project Management team for execution; this role does not retain responsibility for project delivery or profitability.
QUALIFICATIONS
  • Background in Estimating, Project Management, or Superintendent work within utility construction strongly preferred — candidates should be able to speak credibly to project scope, cost drivers, and risk in client conversations.
  • Strong sales, negotiation, and relationship-building skills.
  • Established network and credibility within construction, telecom, or utility sectors.
  • Excellent communication and presentation skills.
  • Experience using CRM tools (e.g., Salesforce, HubSpot, or similar) a plus.
  • Ability to manage a sales pipeline from prospecting through close.
WORK EXPERIENCE
  • 5+ years of experience in utility construction, telecommunications/fiber infrastructure, or related civil construction — in an Estimating, Project Management, Superintendent, or Account Management capacity.
  • Proven track record of building and maintaining client relationships.
  • Preferred: existing relationships with utility, municipal, or telecom clients in our service markets.
EDUCATION AND TRAINING
  • Bachelor's degree in Construction Management, Business, or related field preferred; equivalent industry experience will be considered.
COMPENSATION
  • Base salary + commission.
  • Target total compensation: $100,000 – $200,000 annually.
WORK CONDITIONS
  • Full-time, on-site role.
  • Travel required for client visits, job sites, and industry events.
  • Combination of office and field-based work.
BENEFITS
  • Health (shared cost)
  • Dental (shared cost)
  • Vision (shared cost)
  • 401k – with match
  • Short-term disability
  • Long-term disability
  • Voluntary benefits:
    • Critical Illness
    • Accident
    • Cancer
    • Gap
    • Legal
  • Voluntary Life
  • Basic Life (company paid)
  • EAP (company paid)
  • PTO
  • Holiday Pay

Crestone Services Group, LLC is an equal employment opportunity employer.

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