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Usps Customer Service Jobs (NOW HIRING)

A&B Business

Customer Service Representative

Sioux Falls, SD · On-site

$16 - $21.75/hr

The role of the Customer Service Representative will be focused on collaborating with other ... Open and distribute all faxes, voicemails, and USPS mail * Provide priority phone coverage for an ...

PostNet

Customer Service Representative

Shenandoah, TX · On-site

$12 - $15/hr

Customer Service Representative Since 1993, PostNet has provided small businesses and consumers ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

PostNet

Customer Service Representative

Tomball, TX · On-site

$12 - $15/hr

Customer Service Representative Since 1993, PostNet has provided small businesses and consumers ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

PostNet

Customer Service Representative

The Woodlands, TX · On-site

$12 - $15/hr

Previous customer service or sales experience in a retail environment * Exceptional customer ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

PostNet

Customer Service Representative

Spanaway, WA · On-site

$16 - $20/hr

Previous customer service or sales experience in a retail environment * Exceptional customer ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

PostNet

Customer Service Representative

The Woodlands, TX · On-site

$12 - $15/hr

Previous customer service or sales experience in a retail environment * Exceptional customer ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

PostNet

Customer Service Representative

Mission, TX · On-site

$8 - $11/hr

Previous customer service or sales experience in a retail environment * Exceptional customer ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

PostNet

Customer Service Representative

Mission, TX · On-site

$8 - $9/hr

Previous customer service or sales experience in a retail environment * Exceptional customer ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

PostNet - TX233

Customer Service Representative

Tomball, TX · On-site

$15.25 - $20.50/hr

May help to train and mentor Customer Service Representatives. WHAT YOU BRING TO THE TABLE ... USPS couriers, other vendors, and all store staff Sorts and deposit mail in private mailboxes ...

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Usps Customer Service information

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How much do usps customer service jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for usps customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How hard is it to get hired at the USPS?

Getting hired as a USPS customer service representative typically involves completing an online application, passing a written exam, and undergoing a background check. The hiring process can take several weeks, and candidates should demonstrate good communication skills and reliability. Competition varies based on location and job availability.

Can I work from home for the USPS?

USPS customer service positions typically require employees to work on-site at postal facilities or customer service centers. Remote work is generally not available for these roles, as they involve direct interaction with customers and handling of mail and packages. However, some administrative or support roles within USPS may offer limited remote work options depending on the position and department.

Which job at USPS pays the most?

The highest-paying job at USPS is typically the Postmaster General, who oversees the entire postal service and earns a salary often exceeding six figures. Among regular roles, senior management positions such as district managers or executive roles tend to have the highest salaries, often supplemented with benefits and bonuses.

What does a typical day look like for a USPS Customer Service representative?

A typical day for a USPS Customer Service representative involves assisting customers with mailing packages, processing shipments, selling postal products, and answering questions about services and delivery options. You may also resolve delivery issues, help track packages, handle complaints, and manage transactions via point-of-sale systems. The work environment is fast-paced and highly interactive, requiring constant communication with customers and coordination with other USPS staff. Over time, you can expect to develop comprehensive postal knowledge, improve problem-solving abilities, and potentially advance to supervisory or specialized customer service roles.

How much is the USPS paying per hour?

USPS customer service representatives typically earn around $15 to $20 per hour, depending on experience, location, and union agreements. Starting pay may be lower, with opportunities for raises and advancement based on performance and tenure.

What is a USPS Customer Service job?

A USPS Customer Service job involves assisting customers with mailing needs, tracking packages, resolving delivery issues, and answering inquiries about postal services. Representatives may work at post offices, call centers, or online support to ensure efficient and satisfactory customer experiences. Strong communication, problem-solving skills, and knowledge of USPS policies are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Usps Customer Service position, and why are they important?

To thrive as a USPS Customer Service representative, you need strong communication abilities, problem-solving skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with USPS point-of-sale systems, mail tracking tools, and shipping platforms is typically required. Patience, professionalism, and the ability to remain calm under pressure help individuals excel when assisting diverse customers. These skills ensure accurate service delivery, positive customer experiences, and efficient handling of postal inquiries and transactions.

More about Usps Customer Service jobs
What cities are hiring for Usps Customer Service jobs? Cities with the most Usps Customer Service job openings:
What are the most commonly searched types of Usps Customer Service jobs? The most popular types of Usps Customer Service jobs are:
What states have the most Usps Customer Service jobs? States with the most job openings for Usps Customer Service jobs include:
What job categories do people searching Usps Customer Service jobs look for? The top searched job categories for Usps Customer Service jobs are:
Usps Customer Service jobs near you
Infographic showing various Usps Customer Service job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

Al's Sporting Goods

Logan, UT • On-site

$13 - $16/hr

Other

Posted 19 days ago

Key responsibilities

  • Respond to customer inquiries via phone, email, and chat, including inbound and outbound calls.

  • Assist customers with placing, modifying, and tracking online orders, and troubleshoot payment, checkout, and order-related issues.

  • Communicate order status, shipping updates, and delivery information, and file and manage shipping claims with UPS and USPS.

Al's Sporting Goods rating

4.4

Company rating: 4.4 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

We are seeking part-time, friendly, customer-focused individuals to join our Internet Customer Service team at our Logan Corporate Office. In this role, you will be a key point of contact for our online customers, helping ensure a positive and smooth experience with every interaction.
As a Customer Service Representative, you will assist customers with placing online orders, resolving payment or checkout issues, and providing accurate updates on order status. You will communicate with customers via phone, email, and online channels while working closely with internal teams to provide timely and effective support.
The ideal candidate has strong verbal and written communication skills, a positive attitude, and a genuine commitment to excellent customer service. You should be comfortable multitasking in a fast-paced environment and enjoy helping customers solve problems in a professional and friendly way.
Key Responsibilities

  • Provide friendly, professional, and solution-oriented customer service.
  • Respond to customer inquiries via phone, email, and chat, including inbound and outbound calls.
  • Assist customers with placing, modifying, and tracking online orders.
  • Troubleshoot payment, checkout, and order-related issues.
  • Communicate order status, shipping updates, and delivery information clearly and accurately.
  • File and manage shipping claims with UPS and USPS.
  • Use internal systems and tools to efficiently support customer needs.
  • Accurately document all customer interactions and resolutions.
  • Collaborate with internal teams to resolve issues in a timely manner.
Qualifications
Required
  • Strong verbal and written communication skills with a professional tone.
  • Customer-focused mindset with a positive, solution-oriented attitude.
  • Ability to remain calm, composed, and professional under pressure.
  • Strong attention to detail, organization, and accuracy.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Proactive work ethic with the ability to work independently and as part of a team.
  • Comfortable using computers, online systems, and navigating multiple platforms/screens.
  • Strong problem-solving and critical-thinking skills.
  • Ability to work a rotating Saturday schedule.
  • Team-oriented, adaptable, and collaborative approach to work.
Work Environment & Schedule
  • In-office only position at our Logan Corporate Office.
  • Monday-Saturday availability, shifts between 8:00 AM-9:00 PM (Part-time, 18-29 hours per week).
Helpful
  • Previous customer service, retail, or e-commerce experience.
  • Experience with order processing, shipping, or online customer support.
  • Familiarity with platforms such as Amazon Seller Central or similar systems.
  • Experience handling customer inquiries via phone, email, or chat.
  • Spanish language proficiency is a plus.

Job Onsite
Part-Time
    • What is the schedule for this job?
    • This position offers Part-Time opportunities.
      Part-Time employees must have Monday-Saturday availability, with shifts scheduled between 8:00 AM and 9:00 PM, working 18-29 hours per week. Saturday and holiday availability are required.
      Must be available to work from October through January 2; extended vacations will not be approved during this period.
    • What is the pay for this job?
    • $13-$16 per hour, depending on experience.
    • For questions or more information contact Tynan Dutson at tynan@als.com

    • What Al's Sporting Goods employees say

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