ZipRecruiter

Log In

1

User Operations Associate Content Moderation Jobs in New York

eTeam

Trust & Safety Contractor II

Manhattan, NY · On-site

Flag process gaps or SOP ambiguities and support continuous improvement initiatives Requirements: * 2+ years of experience in trust & safety operations, content moderation, integrity/IP enforcement ...

Match Group

Knowledge Management Program Lead

New York, NY · On-site

$144K/yr

  • Retirement

Build feedback intake systems that leverage QA, user behavior signals, escalations, and operational ... Experience in Trust & Safety, content moderation, or platform operations. * Familiarity with AI ...

Rothera

Market Operations Associate

New York, NY · On-site

$100K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the role The Market Operations Associate is responsible for providing real-time support to ... Synthesize user feedback and coordinate communications when escalating critical system issues to ...

New

VeeFriends LLC

Brand Operations Associate

New York, NY · On-site

$70K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Brand Operations Associate to support the execution of the company's integrated product, brand ... marketing, social, content, and direct-response deliverables. * Help ensure creative work is ...

Rothera

Market Operations Associate

New York, NY · On-site

$100K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the role The Market Operations Associate is responsible for providing real-time support to ... Synthesize user feedback and coordinate communications when escalating critical system issues to ...

New

New York Life

Channel Operations Associate

Manhattan, NY · Hybrid

$65K - $92K/yr

... pull and personalize content based on subscriber data. Utilize HTML, AmpScript, SQL as ... Manage user roles and permissions, monitor system stability via Salesforce trust site, oversee ...

DoubleVerify

Policy Manager, Product Policy

New York, NY · On-site

$118K - $127K/yr

... operational processes in a policy or tech environment. * Familiarity with web and social media content trends. * Interest in and passion for policy and content classification/moderation. Preferred ...

DoubleVerify, Inc

Policy Manager, Product Policy

New York, NY · On-site +1

$118K - $127K/yr

... operational processes in a policy or tech environment. * Familiarity with web and social media content trends. * Interest in and passion for policy and content classification/moderation. Preferred ...

Rejuvenation

Site Operations Associate

Brooklyn, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Product Operations Associate (MTO) The Product Operations team supports the end-to-end product ... Partner with merchandising, product development, content production, eCommerce, and technology ...

TraxNYC

Be Seen First

Luxury Showroom Operations Associate

Manhattan, NY · On-site

$20 - $25/hr

  • PTO

Luxury Showroom Operations Associate Full-Time | New York, NY (In-Person) $20.00 - $25.00 per hour ... Contribute to brand presence through in-store content and social media support when needed

Roku

Live Operations Associate

Stamford, CT · On-site

$80K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We connect consumers to the content they love, enable content publishers to build and monetize ... About the role We're hiring a Live Ops Associate to support premium subscription operations, with a ...

Jackpot

Operations Associate (Part-Time)

New York, NY

$19/hr

  • Retirement

From the very beginning, we've focused on delivering a seamless, user-friendly experience that ... We're seeking a dedicated and passionate Part-Time Operations Associate to support our lottery ...

previous page

Showing results 41-60

All JobsUser Operations Associate Content Moderation JobsUser Operations Associate Content Moderation Jobs in New York

User Operations Associate Content Moderation information

See New York salary details

$32.8K

$123.7K

$180K

How much do user operations associate content moderation jobs pay per year?

As of Aug 16, 2026, the average yearly pay for user operations associate content moderation in New York is $123,737.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,300.00 and $168,500.00 per year, depending on experience, location, and employer.

What is a User Operations Associate Content Moderation?

A User Operations Associate in Content Moderation is responsible for reviewing and managing user-generated content to ensure compliance with platform policies. They analyze reports, remove inappropriate content, and may use moderation tools or software to maintain a safe online environment, often working in shifts or with specific guidelines.

What does a user operations associate in content moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are the key skills and qualifications needed to thrive as a user operations associate in content moderation?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by user operations associates in content moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.

What are popular job titles related to User Operations Associate Content Moderation jobs in New York?

For User Operations Associate Content Moderation jobs in New York, the most frequently searched job titles are:

What job categories do people searching User Operations Associate Content Moderation jobs in New York look for?

The top searched job categories for User Operations Associate Content Moderation jobs in New York are:

What cities in New York are hiring for User Operations Associate Content Moderation jobs?

Cities in New York with the most User Operations Associate Content Moderation job openings:

User Operations Associate Content Moderation jobs near you
Infographic showing various User Operations Associate Content Moderation job openings in New York as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 100% In-person job distribution, with an average salary of $123,737 per year, or $59.5 per hour.

Trust & Safety Contractor II

eTeam

Manhattan, NY • On-site

Other

Posted 4 days ago

Job description

Job Role: Trust & Safety Contractor II
Location: Remote
Duration: 6-month duration, high potential of extension
We are seeking contingent workers to provide staff augmentation for the IP Ops team within Business Integrity Operations Program Management. This CW will work directly alongside FTEs to process operational queues following established SOPs, handle escalations, and perform root cause analysis (RCA) on emerging issues. The ideal candidate brings 2+ years of experience in trust & safety, content operations, or integrity program support, with demonstrated ability to follow process rigorously while exercising sound judgment on edge cases. This role is critical to maintaining throughput and quality on IP enforcement workflows during a period of elevated volume.
Summary:
Provide day-to-day operational support for Intellectual Property enforcement queues, working embedded with FTEs to maintain SLA compliance, quality standards, and consistent policy application.
Responsibilities:
  • Process IP operations queues in accordance with documented SOPs and policy guidelines
  • Handle escalations by triaging, investigating, and routing complex cases to appropriate stakeholders
  • Perform root cause analysis (RCA) on errors, trends, and process breakdowns; document findings and recommend corrective actions
  • Collaborate with FTE counterparts and cross-functional partners to ensure consistent enforcement outcomes
  • Maintain accurate case documentation and contribute to quality assurance reviews
  • Flag process gaps or SOP ambiguities and support continuous improvement initiatives

Requirements:
  • 2+ years of experience in trust & safety operations, content moderation, integrity/IP enforcement, or a comparable operational program management role
  • Demonstrated ability to follow SOPs precisely while exercising judgment on nuanced or ambiguous cases
  • Experience with escalation handling, root cause analysis, and operational reporting
  • Comfortable doing investigations/ root cause analysis, escalation handling
  • Strong written communication skills and attention to detail
  • Comfortable working in fast-paced, queue-based environments with shifting priorities

Apply