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User Operations Associate Content Moderation Jobs in New York

Substack

Standards & Enforcement Specialist

New York, NY · Remote

$75K - $85K/yr

The person on the other end of every ticket is a real user, and often a frustrated one. We are ... What you need * 2-4 years in Trust & Safety, support operations, content moderation, or compliance ...

New

Valinor

Operations Associate

New York, NY · On-site

People operations: coordinate basic HR policies, run hiring logistics (interview scheduling ... and content coordination (helping coordinate posts and materials across the team). * Office ...

Wilton Re

Operations Associate

Norwalk, CT · Hybrid

We are experiencedindustry specialists focused on the risk, capital and operational needs of ... content of financial and non-financial reports, analyze results, identify key trends, and ...

Fortuna Health

Product Operations Associate

New York, NY · On-site

$90K/yr

Your main responsibilities as a product ops associate will include: * Process Operations - Ensure ... Identify patterns in user behavior across the full product to collaborate with engineering on ...

Valinor

Operations Associate

New York, NY · On-site

People operations: coordinate basic HR policies, run hiring logistics (interview scheduling ... and content coordination (helping coordinate posts and materials across the team). * Office ...

Roku

Ad Operations Associate

New York, NY

$94K - $115K/yr

... user base. About the role Roku is seeking an Ad Operations Associate to join our growing ... Sponsorship team. In this role, you will help facilitate the launch and delivery of campaigns while ...

ADP, Inc.

Lead Content Strategist

Roseland, NJ · On-site

$110 - $170/hr

Use customer, user, and associate research insights to inform content strategy recommendations and ... Use customer behavior, search analytics, support trends, operational metrics, and business feedback ...

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All JobsUser Operations Associate Content Moderation JobsUser Operations Associate Content Moderation Jobs in New York

User Operations Associate Content Moderation information

See New York salary details

$32.8K

$123.7K

$180K

How much do user operations associate content moderation jobs pay per year?

As of Sep 6, 2026, the average yearly pay for user operations associate content moderation in New York is $123,737.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,300.00 and $168,500.00 per year, depending on experience, location, and employer.

What does a user operations associate in content moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What are the key skills and qualifications needed to thrive as a user operations associate in content moderation?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by user operations associates in content moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are popular job titles related to User Operations Associate Content Moderation jobs in New York?

For User Operations Associate Content Moderation jobs in New York, the most frequently searched job titles are:

What job categories do people searching User Operations Associate Content Moderation jobs in New York look for?

The top searched job categories for User Operations Associate Content Moderation jobs in New York are:

What cities in New York are hiring for User Operations Associate Content Moderation jobs?

Cities in New York with the most User Operations Associate Content Moderation job openings:

User Operations Associate Content Moderation jobs near you
Infographic showing various User Operations Associate Content Moderation job openings in New York as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $123,737 per year, or $59.5 per hour.

CONTENT OPERATIONS COORDINATOR

24-Hour HR Process Outsourcing, Inc.

Edison, NJ • On-site

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

We are seeking for individual who is passionate about Facebook's video platform and our mission, and is finding smarter, better, faster ways of getting things done. The Content Operations Coordinator's role is to ensure content is published on a timely and accurate basis, tracking and driving video assets through the end to end content delivery lifecycle.

We are opening several additional roles on the Facebook and Instagram Media teams where you will communicate with potential partners, respond to user inquiries and empower authentic representation by improving user experience. You will work with our cross functional product teams to further this initiative as well as communicate trends that you're seeing that will help improve our products. Strong candidates will have an astute attention to detail and be a self-starter. Contract will be for one year with the option to renew based on business need and performance.

Responsibilities

Use internal tools to ingest content and ensure key deadlines are met Ensure quality of content and troubleshoot issues with internal and external partners Support content partners with content delivery and ingestion issues Proactively develop internal documentation and material Assist in improving operational workflows by identifying challenges and offering solutions Qualifications Minimum Qualifications: 1+ years of experience with digital asset management Customer or partner support experience Strong verbal and written communication skills Excellent analytical skills with a strong attention to detail Able to organize and complete tasks without heavy management oversight Passion and experience in the media and/or entertainment industries Ability to quickly absorb training on product and tool functionality Strong attention to detail Comfortable forming repetitive tasks (partner support requests) Effective written and verbal communication Experienced Facebook user on mobile and web Ability to perform well autonomously Penchant for web technology (consumer of various web and mobile apps) Strong interest in quality and user experience Education: Bachelor's Degree Additional Information All your information will be kept confidential according to EEO guidelines.

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