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User Operations Associate Content Moderation Jobs in Kentucky

Radial

Warehouse Operations System Planner

Richwood, KY · On-site

$52K - $89K/yr

Warehouse Operations Systems Planner At Radial, our employees are the forefront of ecommerce, ... Assists with user setup and password resets * Assists with training associates * Trains associates ...

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All JobsUser Operations Associate Content Moderation JobsUser Operations Associate Content Moderation Jobs in Kentucky

User Operations Associate Content Moderation information

See Kentucky salary details

$26.1K

$98.2K

$142.9K

How much do user operations associate content moderation jobs pay per year?

As of Jun 9, 2026, the average yearly pay for user operations associate content moderation in Kentucky is $98,232.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,200.00 and $133,800.00 per year, depending on experience, location, and employer.

What does a User Operations Associate in Content Moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are the key skills and qualifications needed to thrive as a User Operations Associate in Content Moderation, and why are they important?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by User Operations Associates in Content Moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.
What job categories do people searching User Operations Associate Content Moderation jobs in Kentucky look for? The top searched job categories for User Operations Associate Content Moderation jobs in Kentucky are:
What cities in Kentucky are hiring for User Operations Associate Content Moderation jobs? Cities in Kentucky with the most User Operations Associate Content Moderation job openings:
User Operations Associate Content Moderation jobs near you
Infographic showing various User Operations Associate Content Moderation job openings in Kentucky as of May 2026, with employment types broken down into 32% Full Time, 67% Part Time, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $98,232 per year, or $47.2 per hour.
Operations Systems Analyst - 3rd Shift

Operations Systems Analyst - 3rd Shift

Crane Worldwide Logistics

Florence, KY • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 12 days ago

Crane Worldwide Logistics rating

7.8

Company rating: 7.8 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Essential Job Functions
  • Serves as primary technical support for site database operations, such as Warehouse Management Systems (WM). Ensures operational system integrity, including setup and control processes.
  • Interfaces with Operations staff to review operating procedures and maximize system efficiencies. Provides regular communication to site Operations and internal departments regarding operational issues, process flows, customer requirements, account specific issues, etc. Includes analysis, insight, and recommendations.
  • Coordinates with Information Technology to resolve site technical issues. Ensures issues are being identified, addressed, and resolved in a timely manner. Serves as functional user to define site requirements for layout and design of site databases. Investigates and recommends new technologies and information systems appropriate to the site. May work with system providers to obtain costs for system enhancements.
  • Designs, develops, and implements spreadsheets, databases, and other tools to provide ongoing analysis of operational activities (e.g., storage capacities, inventory, freight flow, transportation solutions, etc.). Identifies areas for improving service levels, reducing costs, and providing operational enhancements.
  • Develops standardized and ad hoc site, management, and/or customer reporting. Analyzes discrepancies and implements procedures to minimize.
  • Conducts feasibility analyses on processes and equipment; calculates cost/benefit and business impact and proposes solutions.
  • Trains associates on using warehouse management system (WMS) and serves as site expert on WMS logic and functionality.
  • Trains site staff on the use of site systems and tools to ensure compliance with standard operating procedures and improve productivity.
  • Monitors system performance, performs maintenance and backups as needed.
  • Other duties as assigned

Other Skills & Abilities
  • Strong problem-solving and analytical ability.
  • Strong verbal and written communication skills
  • Knowledgeable of warehouse operations and freight/logistics optimization.
  • Excellent planning, time management, collaboration, decision making, organization, and presentation skills.
  • Ability to develop and document processes and procedures.
  • Proficient in the use of analytical techniques such as statistical probability distribution, correlation, data sampling and relating sets of numbers
  • Ability to work well in a team environment, collaborate with internal and external resources, respond to questions from senior management, and manage through conflict with a positive, flexible attitude and professionalism.
  • Strong knowledge of Microsoft office, especially Excel.

Physical Requirements
  • Talking, hearing and using hands to operate computer equipment
  • Vision abilities required by this job include close vision and the ability to adjust focus
  • Job may require extended sitting or standing, use of standard office equipment.

Education & Experience
  • Bachelors Degree in Business Administration or related field required.
  • Minimum 2 years related experience.
  • Minimum 1 year industry experience preferred.

CERTIFICATIONS AND LICENSES
  • Professional certification may be required in some areas.

WHY SHOULD YOU WORK FOR CRANE?
At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.
We offer:
  • Quarterly Incentive Plan
  • 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
  • Excellent Medical, Dental and Vision benefits
  • Tuition Reimbursement for education related to your job
  • Employee Referral Bonuses
  • Employee Recognition and Rewards Program
  • Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
  • Employee Discounts
  • Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
This position requires the final candidate to successfully pass an E-Verify Check.
More Information: http://www.dhs.gov/e-verify
Company benefits are contingent upon meeting eligibility requirements and plan conditions.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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