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User Operations Associate Content Moderation Jobs in Kentucky

Zeon Chemicals

Warehouse Associate

Louisville, KY · On-site

$15.25 - $18.25/hr

Follow safety, quality and operational procedures. * Work efficiently to process customer orders ... content.) Regular attendance is essential for satisfactory performance in this position.

ADP

Sr. Proposal Consultant

Louisville, KY · Hybrid

ADP is hiring a Senior Proposal Consultant within its Commercial Operations Center of Excellence ... They will leverage our content database to complete proposal responses supporting multiple business ...

Pwc

US Tech-Product Associate

Louisville, KY · On-site

$50K - $140K/yr

... user experience, and technology. Your responsibilities will include designing, developing, and ... operations to drive profitable growth - Adopting habits to sustain performance and develop ...

CTI

Clinical Project Coordinator

Covington, KY · On-site

... Operations Director with preparing data reports for site and Clinical Research Associate (CRA ... Prepare initial drafts, including templates and content, of internal reports, external reports ...

Humana

Sr Full Stack Software Engineer

Louisville, KY · On-site +1

Content Management (advanced experience and best-practices Work-At-Home Requirements To ensure Home ... Associates who live and work from Home in the state of California, Illinois, Montana, or South ...

Humana

Sr Full Stack Software Engineer

Louisville, KY · On-site +1

Content Management (advanced experience and best-practices Work-At-Home Requirements To ensure Home ... Associates who live and work from Home in the state of California, Illinois, Montana, or South ...

Humana

Sr Full Stack Software Engineer

Louisville, KY · On-site +1

Content Management (advanced experience and best-practices Work-At-Home Requirements To ensure Home ... Associates who live and work from Home in the state of California, Illinois, Montana, or South ...

Subsplash

Sr. GRC Analyst

Louisville, KY

$95K - $105K/yr

User Access Reviews (UAR): Orchestrate and lead the quarterly and semi-annual user access review ... Content Curation: Select and deploy engaging security content, newsletters, and "security moments ...

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All JobsUser Operations Associate Content Moderation JobsUser Operations Associate Content Moderation Jobs in Kentucky

User Operations Associate Content Moderation information

See Kentucky salary details

$26.1K

$98.2K

$142.9K

How much do user operations associate content moderation jobs pay per year?

As of Aug 12, 2026, the average yearly pay for user operations associate content moderation in Kentucky is $98,232.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,200.00 and $133,800.00 per year, depending on experience, location, and employer.

What is a User Operations Associate Content Moderation?

A User Operations Associate in Content Moderation is responsible for reviewing and managing user-generated content to ensure compliance with platform policies. They analyze reports, remove inappropriate content, and may use moderation tools or software to maintain a safe online environment, often working in shifts or with specific guidelines.

What does a user operations associate in content moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are the key skills and qualifications needed to thrive as a user operations associate in content moderation?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by user operations associates in content moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.
What are popular job titles related to User Operations Associate Content Moderation jobs in Kentucky? For User Operations Associate Content Moderation jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching User Operations Associate Content Moderation jobs in Kentucky look for? The top searched job categories for User Operations Associate Content Moderation jobs in Kentucky are:
What cities in Kentucky are hiring for User Operations Associate Content Moderation jobs? Cities in Kentucky with the most User Operations Associate Content Moderation job openings:
User Operations Associate Content Moderation jobs near you
Infographic showing various User Operations Associate Content Moderation job openings in Kentucky as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 100% In-person job distribution, with an average salary of $98,232 per year, or $47.2 per hour.

APPLICATIONS ANALYST I-CADENCE/PRELUDE/GRAND CENTRAL

owensboroworkdaytest

Owensboro, KY

Full-time

Re-posted 20 days ago

Job description

Job Summary

Assists in the development and support of clinical and/or business applications, solutions, and business processes to meet the operational and application needs of the organization. Contributes to effective systems operations by providing end user support, troubleshooting application issues, issue resolution, and communications. Participates in the evaluation, redesign, and standardization of workflows and processes.
 
Job Responsibilities
  • Acts as the application champion by liaising with business stakeholders, application vendors, and other technical/functional teams to understand and analyzes business problems and provides cost effective and efficient solutions using information technologies.
  • Serves as liaison between operations and the other IT teams.
  • Investigates user problems and needs, identifies their source, and determines possible solutions. Seeks guidance from team as necessary.
  • Analyzes user project proposals to include identification of potential problem areas and recommendations for optimum approaches for project path.
  • Proactively monitors and evaluates the effectiveness of all applications and recommends opportunities for improvements.
  • Facilitates the maintenance and support of applications and other systems assigned to the team.
  • Provides break-fix support to analyze and interpret normal and abnormal software behavior.
  • Troubleshoots unexpected results (interface, data integrity, set up, etc.) to resolve, document, and negate the recurrence of application issues and failures.
  • Escalates break-fix issues to team members and vendor support when troubleshooting does not resolve the issue.
  • Escalates to management and project managers regarding break-fix and other tasks within requested timeframes.
  • Assists in the development and execution of application testing, including test scripts, documentation of results and integration testing.
  • Participates in the development of training strategy and content to educate users on system functionalities specific to their area of operation, facilitates one-on-one training sessions, train-the-trainer sessions, and group training sessions.
  • Assists in the implementation of policies and practices to ensure the privacy, confidentiality, and security of patient information and to maintain data integrity.
  • Assists in security design for assigned application systems.
  • Remains abreast of trends and developments in information technology and associated software.
  • Analyzes vendor released content and provides validation of the data for reporting, Decision Support and Analytics.
  • Analyzes vendor content as it is released in order to determine impact to end users, recommend needed changes to workflows, enhancement requests to the vendor, and estimate resource needs to implement.
  • Proficient with and fully supports the IT project management methodology.
  • Provides on-site and/or telephone support in accordance with organizational needs - in a periodic, rotating 24x7 on-call schedule.
Qualifications
  • High school diploma, General Equivalency Diploma (GED) or higher required upon hire
  • A minimum of 1 year relevant experience required
  • No licensure/certification/registration required
Skills and Attributes
  • Basic knowledge of information systems technology, processes, procedures, and application software.
  • Ability to work with a level of autonomy and responsibility.
  • Must be able to work in a stressful environment and take appropriate action.
  • Ability to communicate and present information effectively.
  • Demonstrates good organization and team leadership skills.
  • Demonstrated analytical skill necessary to make sound recommendations based on data analysis.
  • Ability to collaboratively work with diverse groups of people.
  • Excellent interpersonal skills with demonstrated ability to partner with customers and guide them through challenging projects.
Physical Demands
  • Standing: Occasionally
  • Walking: Occasionally
  • Sitting: Frequently
  • Lifting 0-25 lbs: Rarely
  • Lifting 25-75 lbs: Never
  • Lifting over 75 lbs: Never
  • Carrying 0-25 lbs: Rarely
  • Carrying 25-75 lbs: Never
  • Carrying over 75 lbs: Never
  • Pushing/Pulling 0-25 lbs: Rarely
  • Pushing/Pulling 25-75 lbs: Never
  • Pushing/Pulling over 75 lbs: Never
  • Climbing: Rarely
  • Bending/Stooping: Rarely
  • Kneeling: Rarely
  • Crouching/Crawling: Rarely
  • Reaching: Occasionally
  • Talking: Frequently
  • Hearing: Occasionally
  • Repetitive Foot/Leg Movements: Never
  • Repetitive Hand/Arm Movements: Frequently
  • Keyboard Data Entry: Frequently
  • Running: Never
  • Vision: Depth Perception: Frequently
  • Vision: Distinguish Color: Frequently
  • Vision: Seeing Far: Frequently
  • Vision: Seeing Near: Frequently
Owensboro Health Core Commitments

INTEGRITY - We conduct ourselves with a high level of responsibility, reliability and honesty because we take seriously the trust of our patients and coworkers.
RESPECT - We value and accept the unique talents and contributions of every patient, customer and team member in the Owensboro Health community.
TEAMWORK - We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments and plan the future.
INNOVATION - We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health.
SERVICE - We focus on service to patients, customers and team members by anticipating their needs, thoughtfully meeting those needs and continually improving the quality of everything we do.
EXCELLENCE - We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work and provide outstanding service.

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