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User Operations Associate Content Moderation Jobs in Kentucky

AdientOne LLC

IT Project Manager: III

Glenview Manor, KY · On-site

$91K - $107K/yr

... user requirements, costs, and benefits in support of documentation required for the demand ... Sales operations, order entry, accounting, finance, procurement, warehouse operations, order ...

DeanHouston

Web Developer

Covington, KY · On-site

$65K - $85K/yr

Work confidently with the DOM and Web APIs to create dynamic, interactive user experiences ... Content Management Systems (CMS) * Advanced development knowledge of WordPress for both front-end ...

DeanHouston

Web Developer

Covington, KY · On-site

$65K - $85K/yr

Work confidently with the DOM and Web APIs to create dynamic, interactive user experiences ... Content Management Systems (CMS) * Advanced development knowledge of WordPress for both front-end ...

DeanHouston

Web Developer

Covington, KY · On-site

$65K - $85K/yr

Work confidently with the DOM and Web APIs to create dynamic, interactive user experiences ... Content Management Systems (CMS) * Advanced development knowledge of WordPress for both front-end ...

Judge Group, Inc.

AI Business Analyst

Louisville, KY · On-site

$45 - $50/hr

... UX, QA, data science, AI/ML, architecture, compliance, and operations partners to support successful delivery. * Support readiness planning by helping identify associate impacts, workflow changes ...

CACI

Systems Administrators

London, KY · On-site

... operations, and IT Service Management (ITSM) support across complex enterprise environments. In ... Provide desktop and end-user systems support, troubleshooting hardware, software, operating system ...

CTI

Quality Assurance Associate

Covington, KY · On-site +1

... user acceptance testing documentation * Assist with the creation of procedures and work ... CTI is headquartered in the Greater Cincinnati, OH region with global operations in collaboration ...

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All JobsUser Operations Associate Content Moderation JobsUser Operations Associate Content Moderation Jobs in Kentucky

User Operations Associate Content Moderation information

See Kentucky salary details

$26.1K

$98.2K

$142.9K

How much do user operations associate content moderation jobs pay per year?

As of Sep 2, 2026, the average yearly pay for user operations associate content moderation in Kentucky is $98,232.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,200.00 and $133,800.00 per year, depending on experience, location, and employer.

What does a user operations associate in content moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What are the key skills and qualifications needed to thrive as a user operations associate in content moderation?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by user operations associates in content moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are popular job titles related to User Operations Associate Content Moderation jobs in Kentucky?

For User Operations Associate Content Moderation jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching User Operations Associate Content Moderation jobs in Kentucky look for?

The top searched job categories for User Operations Associate Content Moderation jobs in Kentucky are:

User Operations Associate Content Moderation jobs near you
Infographic showing various User Operations Associate Content Moderation job openings in Kentucky as of August 2026, with employment types broken down into 83% Full Time, 9% Part Time, 7% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $98,232 per year, or $47.2 per hour.

Internal Communications Specialist - Supply Chain Operations

Perfetti Van Melle

Erlanger, KY • On-site

Full-time

Medical, Retirement, PTO

Posted 9 days ago

Perfetti Van Melle rating

7.7

Company rating: 7.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

124th of 443 rated food and drinks producers

Job description

OVERVIEW
Perfetti Van Melle (makers of Mentos, Airheads, Dentyne, Trident and Bubblicious!) is one of the world's largest manufacturers and distributors of confectionery and chewing gum with global brands that are being enjoyed in more than 150 countries worldwide. We're currently seeking a passionate and enthusiastic Internal Communications Specialist to join our growing team.
WHAT YOU WILL DO
As part of the North America Communications team reporting to the Director of Communications, this position primarily focuses on partnering within the N.A. Supply Chain Operations function to understand its culture and needs to be able to advise, develop and implement strategic Supply Chain internal communications. This position serves as the key Communications team link and specialist embedded in the Supply Chain business, culture and people strategies and activities, SC priority programs and everyday operational communications needs.
By understanding the Supply Chain organization's culture and needs, this position will also tailor and implement internal corporate communication strategies and content that specifically maximize reach and engagement with Erlanger plant/Distribution Center and Rockford shop floor employees, to meet their unique people needs and channels, while aligning and integrating with overall company messages, programs and communications. Successful outputs will aid in the company's success with Supply Chain employee engagement, retention, and culture building.
In addition to working closely with the Communications Director, they will build a strong partnership with the Associate Manager of Internal Communications, and build trusted working relationships with the Supply Chain senior leadership, plants/Distribution Center site leadership, and site HRBPs/admins.
Responsibilities
  • Serve as a day-to-day contact and partner with the HRBPs and Operations/Supply Chain managers who work with the hourly workforces to understand needs and ensure alignment with Perfetti Van Melle (PVM) internal communication programs and company priorities and guidelines.
  • Work with Comms Director, Internal Comms Manager, and Supply Chain partners to find ways to measure and evaluate Supply Chain employee communications, cadences, approaches, and channels for continuous improvement of our communications efforts and programs tailored to the hourly employees.
  • Be the "newsroom" eyes and ears of people and business success stories that come from our manufacturing/Distribution Center teams in Erlanger, KY and Rockford, IL to proactively identify stories and create content that should become part of our overall PVM N.A. internal communications and storytelling. Assist the External PR Manager with information on stories that have a compelling external component.
  • Development of the annual Supply Chain communications calendar, content/messaging, plans, and channels for Supply Chain sites' priority business and employee programs. Examples of the HR and company programs supported by these communications include, but are not limited to general HR/people announcements, Total Rewards/Benefits, learning and development, culture and engagement celebrations, and employer branding/recruitment.
  • Assist the Operations teams with decks or content for their regular Ops "town halls" i.e., Ops Airwaves.
  • Create / post digital screen corporate content and create/ensure placement of monthly paper Hump Day roundup and Weekly Chew newsletters.
  • Serve as one of the facilitators of emergency communications platform as needed to dispatch urgent Supply Chain employee notifications.
  • Travel estimated up to 20% to visit Rockford, IL factory location.

WHAT WE NEED FROM YOU
  • Bachelor's degree required in Communications, Journalism, or HR Business.
  • 2-3 years experience-can include internships and post-college entry-level roles.
  • Demonstrated experience working in a corporate internal communications environment or agency experience supporting client internal communications programs.
  • Some knowledge of HR communications is preferred and experience with "shop floor" or hourly workforce communication is desired.
  • Manufacturing environment experience preferred.
  • Strong writer (samples requested) and editor with an eye for a story.
  • Basic photography and video storytelling skills; Canva content creation and video editing; proficient with MS365 Suite including Outlook, PowerPoint, SharePoint and Teams.
  • Understanding of hourly employees and HR/benefits communications is highly desired.
  • Must be highly organized and generally proficient with learning new information, skills or software.
  • May need to attend events for plant shifts outside of regular business hours or in the community occasionally; must be able to travel to locations throughout NKY and Greater Cincinnati on occasion.

WHAT WE OFFER
At Perfetti Van Melle, we are committed to fostering a diverse, equitable, and inclusive workplace where all individuals, regardless of background or identity, are valued, respected, and empowered to contribute their unique perspectives to the sweet success of our candy-loving community. Additionally, we have a core value of Care For Our People and we are proud to offer benefit programs that support our team members' goals and well-being, including:
  • PTO package including vacation, sick, personal, and pay it forward time off
  • 13 paid holidays
  • 401k with Company Match up to 8%, ranking in the top 1% of the country
  • Annual bonus potential and merit-based increases
  • Comprehensive health insurance
  • Annual well-being subsidy
  • 20 weeks Maternity & 12 weeks Paternity leave
  • Sam's Club or Costco annual membership reimbursement
  • Tuition-Free College Program or Free Continued Education (BA, Masters, etc.)
  • Modest monthly candy allotment (Airheads, Airheads Xtremes, and Mentos)

Join a 2021-2025 NKY Best Workplace by applying today!
Perfetti Van Melle, USA is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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