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User Operations Associate Content Moderation Jobs in Kentucky

Pavion

Operations Support Associate

Louisville, KY · On-site

$20 - $25/hr

... Operations Support Associate to join our security business unit. Primary Responsibilities ... Preparing user reference materials, training users through in-person sessions and digital learning ...

Pavion

Operations Support Associate

Louisville, KY · On-site

$20 - $25/hr

... Operations Support Associate to join our security business unit. Primary Responsibilities ... Preparing user reference materials, training users through inperson sessions and digital learning ...

Hackajob

Operations Support Engineer

Hebron, KY · On-site

$67K - $90K/yr

Key responsibilities include managing system testing, user training, documentation, and ongoing ... Experience in training other associates/employees on WMS strongly preferred. * Experience with ...

Crothall Healthcare

MGR, OPERATIONS II

Ashland, KY · On-site

$53K - $55K/yr

You will coordinate the tasks of the frontline associates and will serve as a liaison between ... wp- content/uploads/2023/08/2023_WageTransparency_Crothall.pdf Compass Group is an equal ...

Holley Performance

Senior Software Engineer

Bowling Green, KY · On-site

$120K - $158K/yr

... content is delivered efficiently and consistently. User Experience & Interface Design * Partner ... Act as a bridge between IT, marketing, product, and operations, ensuring technology is tightly ...

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Showing results 21-40

All JobsUser Operations Associate Content Moderation JobsUser Operations Associate Content Moderation Jobs in Kentucky

User Operations Associate Content Moderation information

See Kentucky salary details

$26.1K

$98.2K

$142.9K

How much do user operations associate content moderation jobs pay per year?

As of Sep 2, 2026, the average yearly pay for user operations associate content moderation in Kentucky is $98,232.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,200.00 and $133,800.00 per year, depending on experience, location, and employer.

What does a user operations associate in content moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What are the key skills and qualifications needed to thrive as a user operations associate in content moderation?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by user operations associates in content moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are popular job titles related to User Operations Associate Content Moderation jobs in Kentucky?

For User Operations Associate Content Moderation jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching User Operations Associate Content Moderation jobs in Kentucky look for?

The top searched job categories for User Operations Associate Content Moderation jobs in Kentucky are:

User Operations Associate Content Moderation jobs near you
Infographic showing various User Operations Associate Content Moderation job openings in Kentucky as of August 2026, with employment types broken down into 83% Full Time, 9% Part Time, 7% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $98,232 per year, or $47.2 per hour.

Operations Support Associate

Pavion

Louisville, KY • On-site

$20 - $25/hr

Full-time

Posted 12 days ago

Pavion rating

5.2

Company rating: 5.2 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

34th of 37 rated health and safety providers

Job description

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across the globe. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. Global Reach. Local Service.
As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.
With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients' needs. Learn more at www.pavion.com
Pavion and our family of companies are seeking a talented and motivated Operations Support Associate to join our security business unit.
Primary Responsibilities:
  • Responsible for installing, modifying, testing, and making minor repairs to computer hardware, software, and related systems to ensure reliable and secure operations.
  • Support calls by troubleshooting technical and process issues, tests and maintains system functionality-including CCTV and computer components-and installs software and applications that support efficient workflows.
  • Consults with users to assess hardware and software needs, evaluates compatibility of new programs and equipment, and gathers data to support technical purchasing decisions.
  • Confirming program objectives by testing and adjusting component settings against established standards, installing and testing products to verify proper performance, and documenting all hardware and software updates.
  • Preparing user reference materials, training users through in-person sessions and digital learning resources, and staying current on emerging technologies through ongoing professional development.

Basic Qualifications:
  • High School Diploma
  • 2+ years of Service Desk/Help Desk experience
  • At least 2 years customer service experience
  • Some knowledge in IT
  • Excellent problem-solving and troubleshooting skills
  • The ability to communicate technical information in an accessible manner to non-technical employees
  • A process improvement mindset
  • Software maintenance and testing capability
  • Vendor relations
  • Basic knowledge of networking principles and operating systems
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Customer-service focus
  • Collaborative mindset
  • Hands-on problem-solving ability
  • Learns new maintenance skills quickly
  • Works with customers and has excellent customer service skills
  • Collaborates with managers and service technicians has strong inter-personal skills
  • Demonstrates time management, problem-solving, and organization skills

Pay Range: The hourly pay range for this position is $20.00-$25.00 per hour. The starting hourly pay will be determined based on qualifications, experience, education, skills, certifications, and internal equity. We also offer a comprehensive benefits package.
Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not to be construed as a contract for employment.
Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
If you require accommodation or assistance during the application process, please contact us at Careers@pavion.com . Kindly note that resumes submitted to this email address will not be reviewed. Thank you for your understanding.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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About Pavion

Sourced by ZipRecruiter

Industry

Security alarm systems and monitoring services

Company size

1,001 - 5,000 Employees

Headquarters location

Chantilly, VA, US

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