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User Operations Associate Content Moderation Jobs in Kentucky

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User Operations Associate Content Moderation information

See Kentucky salary details

$26.1K

$98.2K

$142.9K

How much do user operations associate content moderation jobs pay per year?

As of Jun 9, 2026, the average yearly pay for user operations associate content moderation in Kentucky is $98,232.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,200.00 and $133,800.00 per year, depending on experience, location, and employer.

What does a User Operations Associate in Content Moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are the key skills and qualifications needed to thrive as a User Operations Associate in Content Moderation, and why are they important?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by User Operations Associates in Content Moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.
What job categories do people searching User Operations Associate Content Moderation jobs in Kentucky look for? The top searched job categories for User Operations Associate Content Moderation jobs in Kentucky are:
What cities in Kentucky are hiring for User Operations Associate Content Moderation jobs? Cities in Kentucky with the most User Operations Associate Content Moderation job openings:
User Operations Associate Content Moderation jobs near you
Infographic showing various User Operations Associate Content Moderation job openings in Kentucky as of May 2026, with employment types broken down into 32% Full Time, 67% Part Time, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $98,232 per year, or $47.2 per hour.
Copyediting & Editorial Intern

Copyediting & Editorial Intern

Associations International LLC

Lexington, KY • On-site

Other

Posted 25 days ago

Job description

Description

ABOUT US

Headquartered in Lexington, KY, Associations International (AI) is an award-winning, client-focused association management company serving both domestic and international associations. We partner with volunteer leaders to build extraordinary communities and bring our clients' missions to life. 


THE ROLE

The Website Content & Editorial Intern with the International Coaching Federation (ICF) supports the Marketing & Communications team through website content editing, proofreading, publishing support, and content quality assurance. This role is ideal for a detail-oriented student interested in editorial work, digital publishing, and web content management.


We're looking for a strong writer and careful editor who enjoys polishing content, maintaining consistency, and ensuring accuracy across digital platforms. The intern will gain hands-on experience working with website content, editorial processes, AP Style, content governance, and WordPress publishing within a global professional association environment. This position is best suited for students interested in journalism, editing, publishing, communications, or digital content operations.


 Essential Functions & Responsibilities
  • Support the ongoing maintenance, accuracy, and consistency of content across ICF's website. 
  • Proofread and edit website copy, blog posts, landing pages, and other digital content for grammar, clarity, tone, formatting, and AP Style consistency. 
  • Assist with content quality assurance, including link validation, formatting checks, accessibility reviews, and content updates. 
  • Support blog publishing workflows in WordPress, including formatting, tagging, optimization, and final pre-publication review. 
  • Help maintain editorial calendars, content templates, workflows, and documentation to support collaboration across teams. 
  • Review existing website content and identify opportunities to improve readability, consistency, and user experience. 
  • Assist with light content updates and revisions based on established brand and editorial guidelines. 
  • Support administrative and coordination tasks related to website and content projects. 
  • Participate in team meetings and collaborate with staff across the organization to support content and communications initiatives. 

Requirements

  • Enrolled in an undergraduate or graduate program in journalism, communications, English, marketing, digital media, or a related field. 
  • Excellent writing, proofreading, and editing skills with exceptional attention to detail. 
  • Familiarity with AP Style and interest in applying editorial standards consistently across content. 
  • Strong organizational skills and ability to manage multiple assignments and deadlines. 
  • Ability to work independently while collaborating effectively with a team. 
  • Comfortable reviewing content carefully for accuracy, consistency, grammar, and formatting. 
  • Ability to follow established editorial, brand, and style guidelines. 
  • Interest in digital publishing, website content management, and content operations. 
  • Familiarity with WordPress or other content management systems preferred. 
  • Basic understanding of SEO, UX, accessibility, and website content best practices preferred. 
  • Basic image editing skills (e.g., resizing or cropping images for web use) are a plus.

Associations International is an equal opportunity employer. If you require assistance with the application process, please contact HR at 859-226-4221.

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