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User Experience Program Manager Jobs in Minnesota

Exactsciences

Lead UX Designer, Web

Minneapolis, MN

$114K - $150K/yr

As a Lead UX Designer, you will help shape, define, and drive high-impact design initiatives across ... You know how to guide vision, define process, manage stakeholders, and roll up your sleeves to ...

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User Experience Program Manager information

How does a User Experience Program Manager typically collaborate with design and engineering teams to ensure project success?

A User Experience Program Manager acts as a bridge between design, engineering, and other cross-functional teams, ensuring alignment on project goals, timelines, and deliverables. They facilitate communication, manage stakeholder expectations, and help prioritize features based on user research and business objectives. Regular check-ins, collaborative workshops, and clear documentation are common practices to maintain momentum and address challenges early. This role requires balancing user needs with technical feasibility, making effective collaboration essential for delivering high-quality user experiences.

How much does a user experience manager make?

A User Experience Program Manager typically earns between $90,000 and $150,000 annually, depending on experience, location, and company size. Senior roles or those in high-cost areas can offer higher salaries, and additional compensation may include bonuses and stock options.

Is UX a dead field?

User Experience (UX) is an active and evolving field with strong demand for skilled professionals such as UX designers and program managers. As technology advances, UX continues to grow in importance across industries, requiring expertise in user research, design tools, and usability testing. The field remains vital for creating effective digital products and services.

What are the key skills and qualifications needed to thrive as a User Experience Program Manager, and why are they important?

To thrive as a User Experience Program Manager, you need a solid understanding of UX design principles, project management methodologies, and a background in design, human-computer interaction, or a related field. Familiarity with tools such as Jira, Asana, Figma, and UX research platforms, as well as certifications like PMP or Agile, are commonly required. Exceptional communication, stakeholder management, and leadership skills set outstanding candidates apart. These skills ensure seamless coordination between cross-functional teams, alignment of user needs with business goals, and successful delivery of impactful user experiences.

What is the difference between User Experience Program Manager vs User Experience Designer?

AspectUser Experience Program ManagerUser Experience Designer
CredentialsTypically requires a bachelor’s or master’s in UX, HCI, or related fields; certifications like PMP or UX certifications are commonUsually holds a degree in design, human-computer interaction, or related fields; certifications like NN/g or Adobe are beneficial
Work EnvironmentFocuses on managing multiple projects, coordinating teams, and aligning UX strategies across departmentsCenters on designing user interfaces, creating prototypes, and conducting user research
Employer & Industry UsageCommon in tech companies, agencies, and large organizations with complex UX initiativesFound in design agencies, product teams, and companies emphasizing user-centered design

The User Experience Program Manager oversees multiple UX projects, coordinating teams and strategies, while the User Experience Designer focuses on creating and refining user interfaces and experiences. Both roles require UX knowledge but differ in scope and responsibilities.

What is an UX program manager?

A User Experience Program Manager oversees multiple UX projects and initiatives within an organization, coordinating teams to ensure user-centered design goals are met. They often manage timelines, resources, and stakeholder communication, and may use tools like project management software to track progress. Strong leadership, communication skills, and knowledge of UX principles are essential for this role.

What does a User Experience Program Manager do?

A User Experience (UX) Program Manager oversees projects and initiatives that improve the usability and satisfaction of digital products. They coordinate cross-functional teams—including designers, developers, and product managers—to ensure that user experience goals are met on time and within budget. Their responsibilities include setting project timelines, managing resources, and measuring the success of UX improvements. Ultimately, they serve as a bridge between stakeholders and UX teams to deliver products that delight users.

Is UI/UX still in demand in 2026?

User Experience Program Managers and related UI/UX roles are expected to remain in high demand through 2026 due to ongoing digital transformation and the need for user-centered design. Skills in prototyping tools, user research, and accessibility will continue to be valuable in the evolving tech landscape.
What are popular job titles related to User Experience Program Manager jobs in Minnesota? For User Experience Program Manager jobs in Minnesota, the most frequently searched job titles are:
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User Experience Program Manager jobs near you
UX Researcher - Digital Experience (Corporate & Institutional Banking)

UX Researcher - Digital Experience (Corporate & Institutional Banking)

U.S. Bank

Minneapolis, MN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

U.S. Bank rating

8.2

Company rating: 8.2 out of 10

Based on 345 frontline employees who took The Breakroom Quiz

38th of 141 rated banks

Job description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
Job Description
At U.S. Bank, we deliver digital experiences grounded in deep user insight and measurable business impact. We are seeking a UX Researcher to support Corporate and Institutional Banking digital initiatives, partnering across product, design, and business teams to inform decisions and drive meaningful outcomes.
This role is focused on discovery, problem framing, and insight generation in complex environments. You will be responsible for leading research that connects user behavior to business priorities, ensuring that insights are not only uncovered, but acted upon.
You will play a key role in strengthening how research informs digital decision-making-bringing clarity to ambiguity, influencing direction, and embedding user-centered thinking into product development.
What You'll Do
  • Lead end-to-end UX research and discovery efforts that align to business and product objectives
  • Partner with product managers, designers, and business stakeholders to define problems, shape research strategies, and guide decisions
  • Select and apply appropriate research methodologies based on context, constraints, and desired outcomes
  • Conduct qualitative and exploratory research, including stakeholder interviews, journey mapping, and synthesis of complex inputs
  • Translate findings into clear, actionable insights that directly inform product direction and business strategy
  • Present insights in a structured, outcome-oriented way for both technical and non-technical audiences
  • Identify opportunities to improve digital experiences and support the definition of future-state strategies
  • Build strong cross-functional partnerships, positioning research as a critical input to decision-making
  • Contribute to consistent research practices, improving quality, clarity, and repeatability across work

What Sets This Role Apart
  • Direct influence on digital experiences supporting Corporate and Institutional Banking clients
  • High visibility across product, design, and business stakeholders
  • Opportunity to shape how research informs decisions, not just execute studies
  • Environment that requires thoughtful judgment-balancing rigor, speed, and practicality

Who You Are
  • A researcher first-focused on understanding behavior, uncovering insights, and driving decisions
  • Able to operate effectively in complex, ambiguous environments where problems are not pre-defined
  • Comfortable selecting and adapting research approaches rather than relying on predefined methods
  • Strong communicator who connects research findings to business outcomes
  • Demonstrates sound judgment in balancing methodological rigor with real-world constraints
  • Collaborative partner who works effectively across functions and disciplines

Basic Qualifications
  • Bachelor's degree, with an emphasis on UX, design research, psychology, social science or another relevant field preferred, or equivalent experience
  • Three to five years of UX design research experience

Preferred Qualifications
  • Experience working within large, complex, or regulated organizations
  • Background in consulting or cross-functional environments with strong stakeholder engagement
  • Experience partnering with product, design, and client-facing teams
  • Demonstrated ability to translate complex findings into actionable insights that drive decisions
  • Experience working in fast-paced environments with evolving priorities

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
This position is not eligible for visa sponsorship.
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $105,400.00 - $124,000.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.

What U.S. Bank employees say

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About U.S. Bank

Sourced by ZipRecruiter

U.S. Bank is a reputable and established financial institution that plays a significant role in the banking sector. With a history spanning over 150 years, U.S. Bank has built a strong foundation of trust and reliability. As a comprehensive bank, they offer a wide array of financial products and services to cater to the diverse needs of their customers, including individuals, businesses, and communities. Customer satisfaction is of utmost importance to U.S. Bank. They prioritize delivering exceptional service and fostering long-term relationships with their clients. Through their extensive network of branches and advanced digital banking platforms, U.S. Bank ensures convenient access to their services, empowering customers to manage their finances efficiently and securely.

Industry

Banking and credit intermediation

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

Year founded

1863

Social media

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