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User Experience Program Manager Jobs in Connecticut

ACI Infotech

UX Researcher

Hartford, CT · On-site

About the Role The UX Researcher will support the mission by work with CTDS product designers and product managers throughout the entire product development lifecycle, from identifying foundational ...

Gartner

Program Manager BTI

Stamford, CT · Hybrid

The Program Manager will partner closely with Product, Engineering, UX, and business stakeholders to ensure effective execution acrossCPP Planning and CPP Production. What You Will Do Program ...

Gartner

Program Manager BTI

Stamford, CT · On-site

The Program Manager will partner closely with Product, Engineering, UX, and business stakeholders to ensure effective execution acrossCPP Planning and CPP Production. What You Will Do Program ...

Presco Engineering

Technical Program Manager

New Haven, CT · Hybrid

$129K - $167K/yr

We are seeking an experienced Program Manager to lead complex engineering programs for high-impact clients in the defense and mission critical sectors. This role is responsible for overseeing the ...

Presco Engineering

Technical Program Manager

New Haven, CT · On-site

$129K - $167K/yr

We are seeking an experienced Program Manager to lead complex engineering programs for high-impact clients in the defense and mission critical sectors. This role is responsible for overseeing the ...

Presco Engineering

Technical Program Manager

New Haven, CT · On-site

$129K - $167K/yr

We are seeking an experienced Program Manager to lead complex engineering programs for high-impact clients in the defense and mission critical sectors. This role is responsible for overseeing the ...

Presco Engineering

Technical Program Manager

New Haven, CT · On-site

$129K - $167K/yr

We are seeking an experienced Program Manager to lead complex engineering programs for high-impact clients in the defense and mission critical sectors. This role is responsible for overseeing the ...

Gartner

Program Manager

Stamford, CT · On-site

Gartner is looking for an experienced IT Program Manager who can provide project and program ... user satisfaction and timely delivery of the projects. In this role, candidate will be required to ...

Gartner

Program Manager

Stamford, CT · On-site

Gartner is looking for an experienced IT Program Manager who can provide project and program ... user satisfaction and timely delivery of the projects. In this role, candidate will be required to ...

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User Experience Program Manager information

How does a User Experience Program Manager typically collaborate with design and engineering teams to ensure project success?

A User Experience Program Manager acts as a bridge between design, engineering, and other cross-functional teams, ensuring alignment on project goals, timelines, and deliverables. They facilitate communication, manage stakeholder expectations, and help prioritize features based on user research and business objectives. Regular check-ins, collaborative workshops, and clear documentation are common practices to maintain momentum and address challenges early. This role requires balancing user needs with technical feasibility, making effective collaboration essential for delivering high-quality user experiences.

What are the key skills and qualifications needed to thrive as a User Experience Program Manager, and why are they important?

To thrive as a User Experience Program Manager, you need a solid understanding of UX design principles, project management methodologies, and a background in design, human-computer interaction, or a related field. Familiarity with tools such as Jira, Asana, Figma, and UX research platforms, as well as certifications like PMP or Agile, are commonly required. Exceptional communication, stakeholder management, and leadership skills set outstanding candidates apart. These skills ensure seamless coordination between cross-functional teams, alignment of user needs with business goals, and successful delivery of impactful user experiences.

What is the difference between User Experience Program Manager vs User Experience Designer?

AspectUser Experience Program ManagerUser Experience Designer
CredentialsTypically requires a bachelor’s or master’s in UX, HCI, or related fields; certifications like PMP or UX certifications are commonUsually holds a degree in design, human-computer interaction, or related fields; certifications like NN/g or Adobe are beneficial
Work EnvironmentFocuses on managing multiple projects, coordinating teams, and aligning UX strategies across departmentsCenters on designing user interfaces, creating prototypes, and conducting user research
Employer & Industry UsageCommon in tech companies, agencies, and large organizations with complex UX initiativesFound in design agencies, product teams, and companies emphasizing user-centered design

The User Experience Program Manager oversees multiple UX projects, coordinating teams and strategies, while the User Experience Designer focuses on creating and refining user interfaces and experiences. Both roles require UX knowledge but differ in scope and responsibilities.

What does a User Experience Program Manager do?

A User Experience (UX) Program Manager oversees projects and initiatives that improve the usability and satisfaction of digital products. They coordinate cross-functional teams—including designers, developers, and product managers—to ensure that user experience goals are met on time and within budget. Their responsibilities include setting project timelines, managing resources, and measuring the success of UX improvements. Ultimately, they serve as a bridge between stakeholders and UX teams to deliver products that delight users.
What are popular job titles related to User Experience Program Manager jobs in Connecticut? For User Experience Program Manager jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching User Experience Program Manager jobs in Connecticut look for? The top searched job categories for User Experience Program Manager jobs in Connecticut are:
User Experience Program Manager jobs near you
UX Researcher

UX Researcher

ACI Infotech

Hartford, CT • On-site

Full-time

Re-posted 13 days ago

Job description

Greetings for ACI !
On Site Role - Hartford, CT.
About the Role
The UX Researcher will support the mission by work with CTDS product designers and product managers throughout the entire product development lifecycle, from identifying foundational user needs during the discovery phase to measuring impact on the user after a product or feature has launched. The UX Researcher will serve as a voice for the user, utilizing broad skills in both qualitative and quantitative research to facilitate a user-centered design process.
In addition, you will help scale user research at the State of Connecticut by joining a team of user researchers within a growing tech and design space. You and your team will become trusted and work with a diverse set of state partners to understand, improve, and test varied government products and designs. The candidate should also have experience working in an Agile environment.
Experiences Required for This Role
UX Research - At least 3 years of experience and use cases with the following:
  • Conduct primary and secondary user research
  • Conduct and evaluate quantitative and qualitative research
  • Perform market and ethnographic research
  • Work closely with cross-functional teams to identify and evaluate research topics
  • Plan and implement user research strategies and methodologies
  • Advocate research findings to diverse audiences through written and oral presentations
  • Mentor and coach junior UX researchers on the team
  • Perform usability studies with consumers
  • Ask questions, gather data, and analyze data
  • Use a diverse set of UX research tools

User Acceptance Testing - At least 3 years of experience and use cases with the following:
  • Building and running tests (ideally automated) to confirm the service or product meets user and stakeholder needs
  • Helping to discover problems while the service is being developed, not once it is live
  • Checking the operating environment to make sure test results are valid
  • Helping increase user and agency confidence in future service or product delivery
  • Helping reduce the risk of reputational damage
  • Recruiting and leading testing groups
  • Running research sessions with users
  • Understanding accessibility issues and engage with team to build with equality

Digital Platforms, Tools, & Discipline - At least 3 years of experience and use cases with the following:
  • Working with enterprise scale digital platforms and products
  • Using of productivity and analysis tools to manage iterative delivery, such as JIRA, Google Analytics, Git Repository, MS Teams, Confluence

Performance in Complex Situations - At least 3 years of experience and user cases with the following:
  • Communication and collaboration with state-wide partners
  • Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment
  • Comfort in blazing a path through an ambiguous work environment
  • Judgement fitting to the ever-changing environment
  • Government-specific task management

Knowledge, Skills and Ability
UX Research & Testing
  • Ability to share research results quickly and effectively
  • Ability to perform all research-related tasks including research, planning, evaluating, and iteration
  • Ability to formulate specific, answerable, and practical questions
  • Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions
  • Experience with remote testing tools
  • A strong desire for creative problem-solving with a positive attitude
  • Excellent time-management skills
  • Knowledge of best practices for user experience research and testing
  • Willingness to participate ethnographic research and interviews

Performance in Complex Situations
  • Ability to distill complex concepts into simple ideas
  • Exceptional verbal and written communication skills
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
  • Comfort in blazing a path through an ambiguous work environment
  • Prioritization, organization, and triage in an independent environment
  • Understanding of the Agile development process

Team Player
  • Supporting teammates' skills and behaviors development and delivery
  • Communication and collaboration with state-wide partners
  • Creative and analytical thinking with strong problem-solving skills
  • Judgement in dealing effectively and diplomatically with government staff
  • Ability to maintain strict confidentiality

Preferred Skills & Qualifications
Other Desirable Skills
  • A bachelor's degree or higher in graphic design, marketing, communications, or related field
  • 2 years professional experience in design, communications, management, or testing
  • 1 year of user-centered design
  • 1 year of user research and analytics

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