User Experience Program Manager Jobs in Arizona (NOW HIRING)

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

The Director of UX will work closely with the Director of UX + UI and an existing team of high performing Designers to create the user experience for the core journeys and products of AmericanExpress.com. You will partner closely with product owners, usability testing leads, and engineers to enhance the overall quality, value, and experience of our products and core journeys. As the Director of UX you will be hands on in all aspects of user experience including: gathering and understanding business & user requirements, creating information architecture diagrams and user flows, building detailed wireframes, high & low fidelity prototypes and the creation of new concepts. The Director of UX will lead the User Experience for our core set of products and journeys. Responsibilities include: 

Deliver on outcomes 

Drive change through currency, adaptability, and innovation

Transform ideas, business opportunities, research and creative vision into tangible products and services that provide clear, usable, useful and desirable outcomes for users

Lead development of all UX assets and deliverables to ensure they are thorough, thought-through, intuitive, easy to use, timely, and gorgeous 

Lead and establish best practices and design thinking / process - driving best digital experiences 

Lead UX design team in agile, fast moving environment 

Lead teams of UX designers through all phases of product development, ship, and iterate

Manage relationships guiding global business partners, brainstorm, ideate and create concepts which form the user experiences cross channel (mobile, tablet and desktop )

Work in collaboration with key project team members, including user experience researchers, product owners, tech leads, developers, strategy, PM, and visual design 

Be a passionate advocate for the user, ground ideas in data driven solutions by partnering with our User Experience Research team to incorporate customer insights and principles throughout the creative process. 

Ensure adherence to design best practices, standards, brand consistency 

10+ years UX experience designing consumer facing applications, websites and mobile experiences

Innate gift to simplify

Profound capacity to turn complex interactions into intuitive user experiences

Posses a deep and recognizable commitment to user empathy

Brilliant designer

Motivated leader - can inspire a cross disciplinary team with loyalty, commitment, and quality of delivery

Exceptional skills in ideation, sketching, wireframing, user flows, mapping and information architecture 

Fluency with design tools, most notably OmniGraffle, Ilustrator, Photoshop, InDesign, Invision and/or other UX & prototyping software 

Clear and current understanding of the capabilities and limitations of HTML, CSS, JavaScript & developing platforms

Demonstrated experiences launching products on javascript frameworks, designing responsive cross channel services and applications, and delivering UX works within agile production 

Driven explorer to improve user needs and make life easier for the user without the user asking

Data sleuth - great skill combing through analytics and behavioral insights to generate new experiments and opportunities to improve our products and differentiate the user experience 

Clear and confident communicator with an affinity for visual storytelling , knows how to communicate with team, peers, and business leads 

Ability to learn quickly and provide UX leadership in a dynamic and matrixed environment 

Strong portfolio showing breadth of UX Design work 

Experience with service design a +!

To Set up Interview please contact:

Vishwas Jaggi
973-475-7482