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Usability Testing Jobs (NOW HIRING)

$65/hr

Conduct usability testing such as planning, protocol development, data collection sheets, moderator scripts, material development, study coordination, IRB submissions, managing participant ...

$126K - $157K/yr

Advanced degree in these fields is desired At least ten (10) years experience in this or related field and have familiarity with task analysis, user interface design, and usability testing At least ...

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Usability Testing information

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$81K

$106.4K

$181K

How much do usability testing jobs pay per year?

As of Jun 12, 2026, the average yearly pay for usability testing in the United States is $106,377.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,500.00 and $100,000.00 per year, depending on experience, location, and employer.

What does a usability tester do?

A usability tester evaluates how users interact with websites, apps, or products to identify issues and improve user experience. They conduct tests, observe user behavior, and provide feedback, often using tools like screen recording or surveys. Strong attention to detail and understanding of user-centered design are essential for this role.

What is a Usability Testing job?

A Usability Testing job involves evaluating digital products, such as websites, apps, or software, to ensure they are user-friendly and easy to navigate. Usability testers observe real users interacting with a product, identify pain points, and provide feedback to improve the overall user experience. This role may involve conducting surveys, interviews, and usability sessions, analyzing results, and collaborating with designers and developers to implement improvements. The goal is to enhance functionality, accessibility, and ease of use for the target audience.

Does UserTesting pay real money?

UserTesting is a platform where usability testers, including those performing usability testing jobs, are paid real money for completing testing tasks and providing feedback. Payments are typically made via PayPal or direct deposit after meeting the platform's requirements, such as passing initial screening and completing tests accurately.

What does a typical usability testing process look like for this position?

A typical usability testing process involves planning test scenarios based on user requirements, recruiting and scheduling participants, moderating tests either in-person or remotely, and collecting both qualitative and quantitative feedback. You’ll often work closely with designers, product managers, and developers to ensure that the tests align with project goals and to relay user insights that inform design decisions. After testing concludes, you'll analyze the data, identify pain points, and present findings through detailed reports or presentations to your team. Collaboration and continuous communication are key, as your feedback directly impacts how products and features are refined to enhance user satisfaction.

How much do user testers get paid?

User testers typically earn between $10 and $20 per hour, depending on experience, location, and the complexity of the testing tasks. Some platforms offer fixed project rates or bonuses for detailed feedback, and many testers work remotely using their own devices and tools.

What are the key skills and qualifications needed to thrive in the Usability Testing position, and why are they important?

To thrive in Usability Testing, you need a strong understanding of user experience (UX) principles, attention to detail, and analytical skills, often supported by a background in design, psychology, or human-computer interaction. Familiarity with usability testing tools such as UserTesting, Optimal Workshop, and remote testing platforms is often required, along with knowledge of survey software and analytics tools. Excellent communication, empathy, and the ability to interpret user behavior are critical soft skills in this position. These competencies are essential to accurately assess product usability, provide actionable feedback, and effectively communicate findings to development teams.

What is the ROI of UserTesting?

For usability testing roles, the ROI of UserTesting refers to the value gained from identifying user experience issues early, which can reduce development costs and improve product success. Using tools like UserTesting can lead to faster insights and more effective design improvements, ultimately increasing user satisfaction and business outcomes. Measuring ROI involves assessing how usability findings translate into increased conversions, reduced support costs, or higher customer retention.
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UX Researcher / Usability Testing

UX Researcher / Usability Testing

RIVIDIUM

Alexandria, VA • Hybrid

Full-time

Posted 14 days ago


Job description

RiVidium is seeking a UX Researcher / Usability Testing to support our planned MODES III team supporting Military Community and Family Policy (MC&FP). This role supports Outreach & Engagement Services and helps deliver mission-focused outcomes for service members, families, and related stakeholders. Conducts PWS C.5.2 usability research and journey mapping; integrates user testing insights into digital performance optimization (C.5.2.3.5). This position is contingent upon contract award.

Key Responsibilities

  • Plan and conduct usability testing and user research activities to inform digital improvements.
  • Capture findings, pain points, and recommendations from user behavior and feedback.
  • Translate research results into actionable guidance for designers, developers, and stakeholders.
  • Support a continuous-improvement approach grounded in evidence and end-user experience.

Basic Qualifications

  • Bachelor?s degree in a relevant discipline or equivalent professional experience.
  • Relevant experience aligned to the role and labor category; openings may be filled at Mid (5-8 yrs).
  • Ability to satisfy applicable Government personnel security requirements for the assigned role and work with sensitive but unclassified information.
  • Strong communication, teamwork, and documentation skills in a mission-focused delivery environment.

Preferred Qualifications

  • Experience supporting public sector, defense, or mission-focused digital communications programs.
  • Familiarity with audience analytics, user-centered design, accessibility, and content performance measurement.
  • Experience collaborating across content, design, stakeholder engagement, social media, and campaign teams.

Work Setting

This role is expected to support work in the Alexandria, Virginia area, with on-site support at the DoD Mark Center or other customer-approved locations as required. Hybrid support in the Alexandria, Virginia area is expected, with on-site support as required by the customer.