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Usability Testing Jobs in Chicago, IL (NOW HIRING)

GT Independence

UX Researcher

Chicago, IL · On-site

$90K/yr

Define the design system and create or collaborate on design elements for design exploration, prototype validation, usability testing, and customer experience considerations. * Build and guide ...

GT Independence

UX Researcher

Chicago, IL · On-site

$90K/yr

Define the design system and create or collaborate on design elements for design exploration, prototype validation, usability testing, and customer experience considerations. * Build and guide ...

Solution Partners, Inc.

UX Designer

Chicago, IL · On-site

Keys to the job are strong design, Usability Testing, Prototyping, Test Documentation, and UI. This will require Mon-Wed on site in downtown Chicago. All resumes must include a portfolio. We need ...

Danaher

Digital Analyst Internships

Gary, IN · On-site

$98K - $115K/yr

Supporting usability testing and interpreting user behavior data to recommend experience improvements * Preparing detailed reports and presentations to communicate findings to the Digital Customer ...

Danaher

Digital Analyst Internships

Hammond, IN · On-site

$93K - $110K/yr

Supporting usability testing and interpreting user behavior data to recommend experience improvements * Preparing detailed reports and presentations to communicate findings to the Digital Customer ...

Danaher

Digital Analyst Internships

Aurora, IL · On-site

$94K - $111K/yr

Supporting usability testing and interpreting user behavior data to recommend experience improvements * Preparing detailed reports and presentations to communicate findings to the Digital Customer ...

Danaher

Digital Analyst Internships

Chicago, IL · On-site

$101K - $120K/yr

Supporting usability testing and interpreting user behavior data to recommend experience improvements * Preparing detailed reports and presentations to communicate findings to the Digital Customer ...

Inspira Financial

Sr. UX Content Designer

Oak Brook, IL · On-site

Support and help lead user research activities, including usability testing, interviews, and surveys * Develop test plans, scripts, and research materials * Synthesize findings into clear, actionable ...

The Aspen Group

Senior UI/UX Designer

Chicago, IL · On-site

Conduct usability and A/B testing to validate design solutions and make data-driven improvements. * Mentor and guide junior UX designers, providing feedback and ensuring adherence to design best ...

The Aspen Group

Senior UI/UX Designer

Chicago, IL · On-site

Conduct usability and A/B testing to validate design solutions and make data-driven improvements. * Mentor and guide junior UX designers, providing feedback and ensuring adherence to design best ...

Varsity Tutors

Technical Writing Tutor

Chicago, IL · Remote

$18 - $40/hr

Adapts instruction using real-world document projects, peer usability testing, and style guide adherence exercises to support undergraduate students and professionals developing technical ...

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All JobsUsability Testing JobsUsability Testing Jobs in Chicago, IL

Usability Testing information

See Chicago, IL salary details

$83.5K

$109.7K

$186.6K

How much do usability testing jobs pay per year?

As of Jul 14, 2026, the average yearly pay for usability testing in Chicago, IL is $109,670.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,400.00 and $103,100.00 per year, depending on experience, location, and employer.

How much do UserTesting people get paid?

UserTesting testers typically earn between $10 and $60 per test, with most paying around $10 to $20 for 15-20 minute sessions. Payments are made via PayPal after completing tests that evaluate website or app usability, and testers can choose their own schedules. Compensation varies based on test complexity and the tester’s experience with usability testing tools.

What does a usability tester do?

A usability tester evaluates how effectively users can interact with a product or website by performing tasks and providing feedback. They identify usability issues, suggest improvements, and often use tools like screen recording or analytics to analyze user behavior, helping ensure the product is user-friendly and accessible.

What is a Usability Testing job?

A Usability Testing job involves evaluating digital products, such as websites, apps, or software, to ensure they are user-friendly and easy to navigate. Usability testers observe real users interacting with a product, identify pain points, and provide feedback to improve the overall user experience. This role may involve conducting surveys, interviews, and usability sessions, analyzing results, and collaborating with designers and developers to implement improvements. The goal is to enhance functionality, accessibility, and ease of use for the target audience.

What does a typical usability testing process look like for this position?

A typical usability testing process involves planning test scenarios based on user requirements, recruiting and scheduling participants, moderating tests either in-person or remotely, and collecting both qualitative and quantitative feedback. You’ll often work closely with designers, product managers, and developers to ensure that the tests align with project goals and to relay user insights that inform design decisions. After testing concludes, you'll analyze the data, identify pain points, and present findings through detailed reports or presentations to your team. Collaboration and continuous communication are key, as your feedback directly impacts how products and features are refined to enhance user satisfaction.

What are the key skills and qualifications needed to thrive in the Usability Testing position, and why are they important?

To thrive in Usability Testing, you need a strong understanding of user experience (UX) principles, attention to detail, and analytical skills, often supported by a background in design, psychology, or human-computer interaction. Familiarity with usability testing tools such as UserTesting, Optimal Workshop, and remote testing platforms is often required, along with knowledge of survey software and analytics tools. Excellent communication, empathy, and the ability to interpret user behavior are critical soft skills in this position. These competencies are essential to accurately assess product usability, provide actionable feedback, and effectively communicate findings to development teams.

Can you actually make money on UserTesting?

Usability testing jobs like those on UserTesting pay participants typically between $10 and $60 per test, with most tests taking around 15 to 20 minutes. While it is possible to earn money through consistent testing, it is generally considered a supplemental income rather than a full-time salary. Earnings depend on the number of tests completed and the availability of testing opportunities.

What is the ROI of UserTesting?

For a usability testing role, the ROI of UserTesting refers to the value gained from identifying user experience issues early, which can reduce development costs and improve product success. Using tools like UserTesting can lead to faster insights, better design decisions, and increased user satisfaction, ultimately contributing to higher project efficiency and return on investment.
What are the most commonly searched types of Usability Testing jobs in Chicago, IL? The most popular types of Usability Testing jobs in Chicago, IL are:
What are popular job titles related to Usability Testing jobs in Chicago, IL? For Usability Testing jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Usability Testing jobs in Chicago, IL look for? The top searched job categories for Usability Testing jobs in Chicago, IL are:
Usability Testing jobs near you
Infographic showing various Usability Testing job openings in Chicago, IL as of July 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $109,670 per year, or $52.7 per hour.
UX Researcher

UX Researcher

GT Independence

Chicago, IL • On-site

$90K/yr

Full-time

PTO

Posted 13 days ago

GT Independence rating

6.5

Company rating: 6.5 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

75th of 235 rated social care providers

Job description

Make a Meaningful Impact Every Day!
At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you're in the right place. Discover a career where your work genuinely improves lives and supports a mission that matters.
Our Mission: To help people live a life of their choosing, regardless of age or ability.
GT Independence has earned multiple awards for being an exceptional workplace, including being named a 2026 National "Best and Brightest Companies to Work For." We are also proudly certified as a Great Place to Work® for 2025/2026-a distinction reserved for top employers committed to outstanding employee experiences.
The UX Researcher is responsible for understanding and evaluating customer behaviors, user needs, workflow pain points, design concepts, and the usability of existing and future GTI solutions. This role is focused on user experience research and design ownership.
The UX Researcher partners with Product Owners, the Director of Product, IT Development, Operations, Support, Third-Party Design Contractor(s), and end users as GTI's design partner to ensure research findings inform product strategy, roadmap decisions, design validation, backlog prioritization, and launch readiness. This role guide accessibility standards and common design systems and will create or direct designs and prototypes for testing and development.
Responsibilities
  • Plan and conduct user research across customer, participant, caregiver, employee, support, and operational stakeholder groups.

  • Develop research plans, interview guides, surveys, usability tests, journey maps, and synthesis approaches aligned to product questions.

  • Evaluate current products, workflows, prototypes, and future solution concepts for usability, accessibility, friction, comprehension, and adoption barriers.

  • Partner with Product Owners and the Director of Product to connect research findings to roadmap priorities, requirements, and backlog decisions.

  • Define the design system and create or collaborate on design elements for design exploration, prototype validation, usability testing, and customer experience considerations.

  • Build and guide development of prototypes and designs for testing and development

  • Coordinate research sessions, including participant recruitment support, scheduling, consent expectations, and privacy-sensitive handling of feedback.

  • Build and maintain a lightweight research repository, including findings, themes, artifacts, and reusable insights.

  • Define and track usability signals such as task success, friction points, adoption barriers, satisfaction feedback, and support themes.

  • Communicate research findings through concise readouts, artifacts, and stakeholder discussions that drive product decisions.

Requirements
  • 4+ years of experience in UX research, design, product research, customer research, service design research, or related roles.

  • Experience user experience research methods, including interviews, surveys, usability testing, observation, and synthesis.

  • Experience building prototypes and designs that meet accessibility, usability, and brand standards

  • Familiarity with key UX concepts such as design systems, design sprints, usability testing, etc.

  • Ability to evaluate complex workflows, internal tools, customer-facing experiences, and service interactions.

  • Strong skills in translating research findings into actionable product recommendations and decision support.

  • Experience partnering with product managers, product owners, designers, engineers, operations, and customer-facing teams.

  • Familiarity with accessibility, inclusive practices, usability heuristics, and research ethics.

  • Comfort working with external design partners and cross-functional teams to validate design concepts.

  • Strong written, visual, and verbal communication skills, including clear presentation of insights to stakeholders.

  • Experience with research and design tools such as Figma, Adobe, UserTesting, Qualtrics, Miro, or similar platforms.

  • Experience in regulated, healthcare, public sector, or complex service environments, preferred.

Location
  • Hybrid (business and team presence as needed; flexibility based on candidate)

As a family-founded national leader in personal and financial services for individuals who rely on home- and community-based care, GT Independence supports tens of thousands of people across the country as they find and hire their own caregivers or personal assistants.
Our operations team is driven by trust, autonomy, and-yes-fun. We believe great teams come from people who are intrinsically motivated, empowered, and valued. We respect each other, we care about the work we do, and we succeed because we work with purpose.
We value excellence, but we won't micromanage to achieve it. If you are self-motivated, we give you the space and support to grow and thrive. Team members enjoy flexible paid time off, competitive wages & benefits, and meaningful opportunities for professional growth.
Grow your career with us. Grow your impact with us.
What Culture & Belonging Means at GT: Bring Your Authentic Self To Work
GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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