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Usability Testing Jobs in Chicago, IL (NOW HIRING)

UL Solutions

Human Factors Associate

Chicago, IL · Hybrid

Emergo by UL's HFR&D team is an industry leader in providing user research, user interface design, usability testing and other human factors consulting services to its clients. Many of the world ...

UL Solutions

Human Factors Associate

Chicago, IL · Hybrid

Emergo by UL's HFR&D team is an industry leader in providing user research, user interface design, usability testing and other human factors consulting services to its clients. Many of the world ...

Redolent, Inc

Strategic UI UX Designer

Chicago, IL

Conduct User Research, Concept Research, and Usability Testing * Create and Support UIUX Ecosystems * Support Innovation Projects * Maintain UIUX design trends * Create User Experience and User ...

Danaher

Digital Analyst Internships

Gary, IN

$98K - $115K/yr

Supporting usability testing and interpreting user behavior data to recommend experience improvements * Preparing detailed reports and presentations to communicate findings to the Digital Customer ...

Danaher

Digital Analyst Internships

Chicago, IL

$101K - $120K/yr

Supporting usability testing and interpreting user behavior data to recommend experience improvements * Preparing detailed reports and presentations to communicate findings to the Digital Customer ...

Danaher

Digital Analyst Internships

Aurora, IL

$94K - $111K/yr

Supporting usability testing and interpreting user behavior data to recommend experience improvements * Preparing detailed reports and presentations to communicate findings to the Digital Customer ...

Danaher

Digital Analyst Internships

Hammond, IN

$93K - $110K/yr

Supporting usability testing and interpreting user behavior data to recommend experience improvements * Preparing detailed reports and presentations to communicate findings to the Digital Customer ...

Inspira Financial

Sr. UX Content Designer

Oak Brook, IL · On-site

Support and help lead user research activities, including usability testing, interviews, and surveys * Develop test plans, scripts, and research materials * Synthesize findings into clear, actionable ...

Deloitte

Manager, Experience Researcher

Chicago, IL · On-site

Planning and conducting qualitative and quantitative research using methods such as interviews, usability testing, surveys, ethnography, concept evaluation, and behavioral analysis to generate ...

The Aspen Group

Senior UI/UX Designer

Chicago, IL · On-site

Conduct usability and A/B testing to validate design solutions and make data-driven improvements. * Mentor and guide junior UX designers, providing feedback and ensuring adherence to design best ...

The Aspen Group

Senior UI/UX Designer

Chicago, IL

Conduct usability and A/B testing to validate design solutions and make data-driven improvements. * Mentor and guide junior UX designers, providing feedback and ensuring adherence to design best ...

The Aspen Group

Senior UI/UX Designer

Chicago, IL

Conduct usability and A/B testing to validate design solutions and make data-driven improvements. * Mentor and guide junior UX designers, providing feedback and ensuring adherence to design best ...

Varsity Tutors

Technical Writing Tutor

Oak Lawn, IL · Remote

$40/hr

Adapts instruction using real-world document projects, peer usability testing, and style guide adherence exercises to support undergraduate students and professionals developing technical ...

Beltone

UX/Graphic Designer

Chicago, IL · On-site

$85K - $95K/yr

User Experience Design Contribute to the end-to-end UX design process, including discovery, research synthesis, ideation, wireframing, prototyping, and usability testing Create user flows, journey ...

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All JobsUsability Testing JobsUsability Testing Jobs in Chicago, IL

Usability Testing information

See Chicago, IL salary details

$83.4K

$109.6K

$186.5K

How much do usability testing jobs pay per year?

As of Jun 16, 2026, the average yearly pay for usability testing in Chicago, IL is $109,583.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,300.00 and $103,000.00 per year, depending on experience, location, and employer.

What does a usability tester do?

A usability tester evaluates how users interact with websites, apps, or products to identify issues and improve user experience. They conduct tests, observe user behavior, and provide feedback, often using tools like screen recording or surveys. Strong attention to detail and understanding of user-centered design are essential for this role.

What is a Usability Testing job?

A Usability Testing job involves evaluating digital products, such as websites, apps, or software, to ensure they are user-friendly and easy to navigate. Usability testers observe real users interacting with a product, identify pain points, and provide feedback to improve the overall user experience. This role may involve conducting surveys, interviews, and usability sessions, analyzing results, and collaborating with designers and developers to implement improvements. The goal is to enhance functionality, accessibility, and ease of use for the target audience.

Does UserTesting pay real money?

UserTesting is a platform where usability testers, including those performing usability testing jobs, are paid real money for completing testing tasks and providing feedback. Payments are typically made via PayPal or direct deposit after meeting the platform's requirements, such as passing initial screening and completing tests accurately.

What does a typical usability testing process look like for this position?

A typical usability testing process involves planning test scenarios based on user requirements, recruiting and scheduling participants, moderating tests either in-person or remotely, and collecting both qualitative and quantitative feedback. You’ll often work closely with designers, product managers, and developers to ensure that the tests align with project goals and to relay user insights that inform design decisions. After testing concludes, you'll analyze the data, identify pain points, and present findings through detailed reports or presentations to your team. Collaboration and continuous communication are key, as your feedback directly impacts how products and features are refined to enhance user satisfaction.

How much do user testers get paid?

User testers typically earn between $10 and $20 per hour, depending on experience, location, and the complexity of the testing tasks. Some platforms offer fixed project rates or bonuses for detailed feedback, and many testers work remotely using their own devices and tools.

What are the key skills and qualifications needed to thrive in the Usability Testing position, and why are they important?

To thrive in Usability Testing, you need a strong understanding of user experience (UX) principles, attention to detail, and analytical skills, often supported by a background in design, psychology, or human-computer interaction. Familiarity with usability testing tools such as UserTesting, Optimal Workshop, and remote testing platforms is often required, along with knowledge of survey software and analytics tools. Excellent communication, empathy, and the ability to interpret user behavior are critical soft skills in this position. These competencies are essential to accurately assess product usability, provide actionable feedback, and effectively communicate findings to development teams.

What is the ROI of UserTesting?

For usability testing roles, the ROI of UserTesting refers to the value gained from identifying user experience issues early, which can reduce development costs and improve product success. Using tools like UserTesting can lead to faster insights and more effective design improvements, ultimately increasing user satisfaction and business outcomes. Measuring ROI involves assessing how usability findings translate into increased conversions, reduced support costs, or higher customer retention.
What are the most commonly searched types of Usability Testing jobs in Chicago, IL? The most popular types of Usability Testing jobs in Chicago, IL are:
What are popular job titles related to Usability Testing jobs in Chicago, IL? For Usability Testing jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Usability Testing jobs in Chicago, IL look for? The top searched job categories for Usability Testing jobs in Chicago, IL are:
Usability Testing jobs near you
Infographic showing various Usability Testing job openings in Chicago, IL as of June 2026, with employment types broken down into 66% Full Time, 7% Part Time, and 27% Contract. Highlights an 73% In-person, and 27% Remote job distribution, with an average salary of $109,583 per year, or $52.7 per hour.

Human Factors Associate

UL Solutions

Chicago, IL • Hybrid

Other

Posted 27 days ago

UL Solutions rating

8.5

Company rating: 8.5 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

19th of 103 rated laboratories

Job description

This is a hybrid role requiring 3 days per week in our Chicago, IL office.

Emergo by UL's HFR&D team is an industry leader in providing user research, user interface design, usability testing and other human factors consulting services to its clients. Many of the world's leading medical device and pharmaceutical manufacturers rely upon our services to produce safe and satisfying products and meet global regulators' expectations to enable product launch. Our work involves the research, design, and evaluation of the user interfaces of medical devices, pharmaceutical devices, diagnostics and laboratory instruments. Our research and design portfolio include products and systems such as robotic-assisted surgery systems, imaging devices, autoinjectors, inhalers, ventilators, mobile medical apps, laboratory instruments and in vitro diagnostic devices. 

A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

When you combine the gravitas of a 130-year-old safety science leader with a culture of innovation that pushes the boundaries in new services and technology, you get UL Solutions. As a global team of business and engineering experts, we develop software for a huge range of industries, including medical, sustainability, renewable energy and healthy buildings. Together, we're dedicated to making a real-world difference, to using our knowledge for good and to pioneering positive change. Join our team and use your expertise to transform global safety, security and sustainability.
  • 1-3 years of experience as a human factors specialist, engineer, or related position.
  • University Degree (Equivalent to Bachelor's degree) in Human Factors Engineering or a related discipline.
  • Ability to collaborate effectively and productively with team members and clients globally. 
  • Ability to communicate and present effectively.
  • Ability to prioritize and multi-task in a fast-paced, collaborative work environment.
  • Ability to travel approximately 20% to support research and usability testing, primarily in the US.

As a member of the team, a Human Factors Associate:

  • Supports usability testing, field research, individual interviews, and group interviews.
  • Prepares research and usability testing materials, and records detailed, real-time notes for subsequent analysis. 
  • Analyzes quantitative and qualitative data to evaluate client user interface designs. 
  • Assists with developing key HFE deliverables and ensuring that they meet internal quality standards.
  • Assists with client presentations to review testing results and provide solutions to identified improvement areas.
  • Coordinates and oversees the recruitment of research and usability test participants.
  • Supports the preparation of Investigational Review Board submissions.
  • Prepares laboratory for usability testing.
  • Reads and follows the UL Solutions Code of Conduct, and follow all physical and digital security practices.
  • Performs other duties as directed.

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