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Usability Testing Jobs in Chicago, IL (NOW HIRING)

UX/Graphic Designer

Chicago, IL · On-site

$85K - $95K/yr

User Experience Design Contribute to the end-to-end UX design process, including discovery, research synthesis, ideation, wireframing, prototyping, and usability testing Create user flows, journey ...

Adapts instruction using real-world document projects, peer usability testing, and style guide adherence exercises to support undergraduate students and professionals developing technical ...

Adapts instruction using real-world document projects, peer usability testing, and style guide adherence exercises to support undergraduate students and professionals developing technical ...

Adapts instruction using real-world document projects, peer usability testing, and style guide adherence exercises to support undergraduate students and professionals developing technical ...

Adapts instruction using real-world document projects, peer usability testing, and style guide adherence exercises to support undergraduate students and professionals developing technical ...

Partner with UX and research teams to support usability testing, test planning, and iterative improvements * Create visual assets and document detailed design specifications * Ensure consistency with ...

Adapts instruction using real-world document projects, peer usability testing, and style guide adherence exercises to support undergraduate students and professionals developing technical ...

Adapts instruction using real-world document projects, peer usability testing, and style guide adherence exercises to support undergraduate students and professionals developing technical ...

... usability testing and site analytics is a plus Strong understanding of website design methodologies (e.g. mobile first, responsive/adaptive design) Working knowledge of various web development ...

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Usability Testing information

See Chicago, IL salary details

$83.4K

$109.6K

$186.5K

How much do usability testing jobs pay per year?

As of Jun 16, 2026, the average yearly pay for usability testing in Chicago, IL is $109,583.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,300.00 and $103,000.00 per year, depending on experience, location, and employer.

What does a usability tester do?

A usability tester evaluates how users interact with websites, apps, or products to identify issues and improve user experience. They conduct tests, observe user behavior, and provide feedback, often using tools like screen recording or surveys. Strong attention to detail and understanding of user-centered design are essential for this role.

What is a Usability Testing job?

A Usability Testing job involves evaluating digital products, such as websites, apps, or software, to ensure they are user-friendly and easy to navigate. Usability testers observe real users interacting with a product, identify pain points, and provide feedback to improve the overall user experience. This role may involve conducting surveys, interviews, and usability sessions, analyzing results, and collaborating with designers and developers to implement improvements. The goal is to enhance functionality, accessibility, and ease of use for the target audience.

Does UserTesting pay real money?

UserTesting is a platform where usability testers, including those performing usability testing jobs, are paid real money for completing testing tasks and providing feedback. Payments are typically made via PayPal or direct deposit after meeting the platform's requirements, such as passing initial screening and completing tests accurately.

What does a typical usability testing process look like for this position?

A typical usability testing process involves planning test scenarios based on user requirements, recruiting and scheduling participants, moderating tests either in-person or remotely, and collecting both qualitative and quantitative feedback. You’ll often work closely with designers, product managers, and developers to ensure that the tests align with project goals and to relay user insights that inform design decisions. After testing concludes, you'll analyze the data, identify pain points, and present findings through detailed reports or presentations to your team. Collaboration and continuous communication are key, as your feedback directly impacts how products and features are refined to enhance user satisfaction.

How much do user testers get paid?

User testers typically earn between $10 and $20 per hour, depending on experience, location, and the complexity of the testing tasks. Some platforms offer fixed project rates or bonuses for detailed feedback, and many testers work remotely using their own devices and tools.

What are the key skills and qualifications needed to thrive in the Usability Testing position, and why are they important?

To thrive in Usability Testing, you need a strong understanding of user experience (UX) principles, attention to detail, and analytical skills, often supported by a background in design, psychology, or human-computer interaction. Familiarity with usability testing tools such as UserTesting, Optimal Workshop, and remote testing platforms is often required, along with knowledge of survey software and analytics tools. Excellent communication, empathy, and the ability to interpret user behavior are critical soft skills in this position. These competencies are essential to accurately assess product usability, provide actionable feedback, and effectively communicate findings to development teams.

What is the ROI of UserTesting?

For usability testing roles, the ROI of UserTesting refers to the value gained from identifying user experience issues early, which can reduce development costs and improve product success. Using tools like UserTesting can lead to faster insights and more effective design improvements, ultimately increasing user satisfaction and business outcomes. Measuring ROI involves assessing how usability findings translate into increased conversions, reduced support costs, or higher customer retention.
What are the most commonly searched types of Usability Testing jobs in Chicago, IL? The most popular types of Usability Testing jobs in Chicago, IL are:
What job categories do people searching Usability Testing jobs in Chicago, IL look for? The top searched job categories for Usability Testing jobs in Chicago, IL are:
Infographic showing various Usability Testing job openings in Chicago, IL as of June 2026, with employment types broken down into 66% Full Time, 7% Part Time, and 27% Contract. Highlights an 73% In-person, and 27% Remote job distribution, with an average salary of $109,583 per year, or $52.7 per hour.

UX/Graphic Designer

GN Group

Chicago, IL • On-site

$85K - $95K/yr

Full-time

Medical, Retirement, PTO

Posted 12 days ago


Job description

UX/Graphic Designer tasked to help design intuitive, engaging, and user-centered digital experiences across web and mobile platforms. This role is ideal for a designer who has moved beyond entry-level execution and is ready to contribute meaningfully to UX strategy, research-informed design decisions, and cross-functional collaboration.
You'll work closely with product managers, developers, marketers, and other designers to translate user needs and business goals into thoughtful, usable solutions. We're looking for someone with initiative, a willingness to learn, the ability to be creative and flexible when working on projects. You'll also have to work as part of a team in a deadline driven environment, be able to multi-task, communicate effectively with multiple parties, and be comfortable taking directions and working independently. In addition to UX work, we will be looking for you to put your skills to work in web, email, direct mail, social and print graphics and strategy projects as needed.

User Experience Design
Contribute to the end-to-end UX design process, including discovery, research synthesis, ideation, wireframing, prototyping, and usability testing
Create user flows, journey maps, wireframes, and interactive prototypes that clearly communicate design intent
Apply UX best practices, accessibility standards, and usability principles to all design work
Incorporate user research, data, and feedback into design iterations and recommendations
Participate in usability testing sessions and help analyze findings to inform design improvements

Collaboration & Communication
Collaborate with product managers and developers to ensure designs are feasible, scalable, and aligned with requirements
Present design concepts and rationale clearly to internal stakeholders
Work within established design systems and contribute updates or refinements as needed

Visual & Interaction Design
Apply strong visual design fundamentals (layout, typography, color, hierarchy) to UX deliverables
Create high-fidelity designs that balance aesthetics with usability and brand consistency
Ensure interaction patterns and micro-interactions feel intuitive and purposeful

Other
Create innovative designs that are consistent with the brand style guide but can also be flexible in the interpretation of said guidelines.
Participate actively in project meetings as necessary for the accurate, timely, and creative completion of projects.
Be proficient in all technical aspects of the position, from graphic design and typography standards to understanding software and web design.
Work with vendors to finalize projects and send completed/printed materials to agencies, the global team, and/or Dispensers.
Work closely with management, other staff members, the global team, and agency partners to conceptualize and execute marketing materials and products.
Responsible for creative development of the company website design, emails, landing pages, and submission forms. Ability to understand the technical backend of the site and provide strategic direction for the web platform.
Capable of proofing, reviewing, and editing all materials to ensure there are no grammatical or typographical errors. Ability to provide copywriting suggestions is a plus.

Pay Transparency Notice

  • The target annual compensation for this position can range from $85,000.00 - $95,000.00.
  • Compensation for roles at GN depends on a wide array of factors including but not limited to location, role, skill set, and level of experience
  • To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, and paid vacation and holidays

We encourage you to apply

We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.

Disability Accommodation

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mailcareers.us@gn.com. This email is provided for the purpose of supporting applicants who have a disability that prevents them from being able to apply online. Only emails received for this purpose will be returned. Emails left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.