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Request Technology

Request Technology

60 jobs near Columbus, OH

Request Technology, LLC

Data Analytics Engineer

Chicago, IL · Remote

$118K - $141K/yr

Ability to communicate technical concepts to audiences with varying levels of technical background and synthesize non-technical requests into technical output Comfortable supporting business analysts ...

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Lead Strategist - Technology, Governance, and Operations

Lead Strategist - Technology, Governance, and Operations

Request Technology, LLC

Chicago, IL • Hybrid

$125K - $161K/yr

Other

Posted yesterday

Job description

Lead Strategist Technology, Governance, and Operations

Salary: $130k-$140k + bonus

Location: Chicago, IL

Hybrid: 3 days onsite, 2 days remote

Qualifications

  • Bachelor's degree
  • 5 8 years of experience in Information Technology, with exposure to IT governance, process improvement, portfolio management, or technology strategy.
  • Experience in Financial Services, or highly regulated environments
  • Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
  • Confluence and SharePoint for documentation
  • Portfolio or project tracking tools (e.g., Jira, ServiceNow, Azure DevOps)
  • Data visualization and reporting tools (e.g., Tableau, Power BI)
  • Process modeling and diagramming tools (e.g., Draw.io, Visio)
  • Familiarity with governance and policy management platforms (PolicyTech, Archer)
  • Experience with workflow automation and process tooling
  • Working knowledge of COBIT, NIST 800-53, and ITIL with ability to identify control gaps and coordinate remediation.

Responsibilities

  • Lead end-to-end process improvement initiatives across OTSI (Office of Technology Strategy and Innovation), applying structured frameworks (e.g., CMMI, ITIL, Lean) to assess current-state maturity and define target-state roadmaps.
  • Identify gaps in existing workflows, controls, and processes; design and implement remediation plans with measurable outcomes and defined owners.
  • Develop, publish, and continuously refine OTSI policies, procedures, standards, and technology governance protocols in coordination with ITBM, Legal, Security, and Compliance stakeholders.
  • Own end-to-end facilitation of the Enterprise Architecture Working Group (EAWG) and similar governance forums, including agenda development, pre-read coordination, minutes, action item tracking, and follow-through.
  • Own and maintain a comprehensive, current-state portfolio spanning all OTSI managed work: innovation initiatives, OTSI-centric operational workstreams, recurring service commitments, and ad hoc requests.
  • Define and monitor SLAs across OTSI managed work; model team throughput and capacity constraints, apply priority-based triage to incoming requests, and ensure commitments are realistic and defensible.
  • Coordinate with initiative owners, sponsors, and delivery teams to maintain portfolio data integrity; surface risks, dependencies, and milestone variances early and with recommended actions.
  • Own OTSI KPIs, OKRs, and governance metrics end-to-end (definition, collection, analysis, and reporting) and develop portfolio health dashboards that give OTSI leadership a clear, real-time picture of team performance and workload.

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