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Usability Testing Jobs in Washington, DC (NOW HIRING)

Conduct user research and usability testing * Translate user and PM requirements into UI designs * Iterate designs based on continuous feedback * Follow Capital One inclusive design standards and ...

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Usability Testing information

See Washington, DC salary details

$91.7K

$120.5K

$205K

How much do usability testing jobs pay per year?

As of Aug 7, 2026, the average yearly pay for usability testing in Washington, DC is $120,482.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,800.00 and $113,300.00 per year, depending on experience, location, and employer.

What does a usability testing do?

A usability tester evaluates how effectively users can interact with a product or website by observing their behavior and collecting feedback. They identify usability issues, suggest improvements, and often use tools like surveys or screen recordings to analyze user experience. This role helps ensure the product is user-friendly and meets user needs.

What is usability testing?

A Usability Testing job involves evaluating digital products, such as websites, apps, or software, to ensure they are user-friendly and easy to navigate. Usability testers observe real users interacting with a product, identify pain points, and provide feedback to improve the overall user experience. This role may involve conducting surveys, interviews, and usability sessions, analyzing results, and collaborating with designers and developers to implement improvements. The goal is to enhance functionality, accessibility, and ease of use for the target audience.

How to become a usability testing?

To become a usability tester, develop skills in user experience, human-computer interaction, or related fields, and gain experience with usability testing tools and methodologies. Many testers have backgrounds in design, psychology, or IT, and certifications like Certified Usability Analyst (CUA) can enhance credibility. Strong communication skills and attention to detail are essential for conducting effective tests and reporting findings.

What does a typical usability testing process look like?

A typical usability testing process involves planning test scenarios based on user requirements, recruiting and scheduling participants, moderating tests either in-person or remotely, and collecting both qualitative and quantitative feedback. You’ll often work closely with designers, product managers, and developers to ensure that the tests align with project goals and to relay user insights that inform design decisions. After testing concludes, you'll analyze the data, identify pain points, and present findings through detailed reports or presentations to your team. Collaboration and continuous communication are key, as your feedback directly impacts how products and features are refined to enhance user satisfaction.

What are the key skills and qualifications needed to thrive in usability testing, and why are they important?

To thrive in Usability Testing, you need a strong understanding of user experience (UX) principles, attention to detail, and analytical skills, often supported by a background in design, psychology, or human-computer interaction. Familiarity with usability testing tools such as UserTesting, Optimal Workshop, and remote testing platforms is often required, along with knowledge of survey software and analytics tools. Excellent communication, empathy, and the ability to interpret user behavior are critical soft skills in this position. These competencies are essential to accurately assess product usability, provide actionable feedback, and effectively communicate findings to development teams.

What are the most commonly searched types of Usability Testing jobs in Washington, DC? The most popular types of Usability Testing jobs in Washington, DC are:
What are popular job titles related to Usability Testing jobs in Washington, DC? For Usability Testing jobs in Washington, DC, the most frequently searched job titles are:
Infographic showing various Usability Testing job openings in Washington, DC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $120,482 per year, or $57.9 per hour.

Full-time

Re-posted 20 days ago


Job description

Testing 508C Compliance
Telework is not available for this position
Ten (10) years in this or related field and familiarity with task analyses, user interface design, and usability testing is required. Five (5) years user-centered design and testing experience is required. Shall have experience working closely with users (analysts) to research and document user profiles, analysis tasks, workflows, and user scenarios. Shall have experience working with users to collect and document user requirements, creating user interface design specifications, working closely with product designers and process engineers developing applications, conducting usability testing, and designing/developing user surveys to obtain user feedback. Bachelor's degree in cognitive and/or experimental psychology, human factors engineering, or an engineering related field (e.g. systems engineering, software engineering, business process engineering) is required. Four (4) years of additional experience may be substituted for a Bachelor's degree.