$70K - $95K/yr
Medical
Dental
Vision
PTO
Customer Success Manager - First Customer Success Hire | Software Startup $70,000 - $95,000/year ... Thank you for considering Canary Hiring Technolgoies and good luck! Requirements/Responsibilities ...
$70K - $95K/yr
Medical
Dental
Vision
PTO
Customer Success Manager - First Customer Success Hire | Software Startup $70,000 - $95,000/year ... Thank you for considering Canary Hiring Technolgoies and good luck! Requirements/Responsibilities ...
Santa Clara, CA · On-site
WE ARE HIRING: Customer Success Manager & Senior Customer Success Manager Do you thrive on helping enterprise clients maximize the value of their software investments. We are looking for dedicated ...
Quick apply
Santa Clara, CA · On-site
WE ARE HIRING: Customer Success Manager & Senior Customer Success Manager Do you thrive on helping enterprise clients maximize the value of their software investments. We are looking for dedicated ...
Lehi, UT · On-site
Medical
Dental
Vision
Retirement
Join Motivosity as a Customer Success Manager Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time to join.
Lehi, UT · On-site
Medical
Dental
Vision
Retirement
Join Motivosity as a Customer Success Manager Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time to join.
The Customer Success Manager plays a critical role in advancing this mission by building strategic ... All hiring decisions are made by our Talent Acquisition team and Hiring Managers. Candidate ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic ... All hiring decisions are made by our Talent Acquisition team and Hiring Managers. Candidate ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic ... All hiring decisions are made by our Talent Acquisition team and Hiring Managers. Candidate ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic ... All hiring decisions are made by our Talent Acquisition team and Hiring Managers. Candidate ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic ... All hiring decisions are made by our Talent Acquisition team and Hiring Managers. Candidate ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic ... All hiring decisions are made by our Talent Acquisition team and Hiring Managers. Candidate ...
Medical
Dental
Vision
Life
Retirement
PTO
Position Overview We are seeking an experienced Customer Success Manager (CSM) to join our Customer Success organization. This strategic, customer-facing role is responsible for managing ...
Medical
Dental
Vision
Life
Retirement
PTO
Position Overview We are seeking an experienced Customer Success Manager (CSM) to join our Customer Success organization. This strategic, customer-facing role is responsible for managing ...
Salary: $20/hour Customer Success Representative* Werelooking for a Customer Success Representative ... management, or a similar role * Comfortable with frequent virtual customer interactions and ...
Quick apply
Salary: $20/hour Customer Success Representative* Werelooking for a Customer Success Representative ... management, or a similar role * Comfortable with frequent virtual customer interactions and ...
Manhattan, NY · On-site
Medical
Dental
Vision
Retirement
PTO
We're hiring a Customer Success Manager to join our Account Management Team at EMARKETER. As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive ...
Manhattan, NY · On-site
Medical
Dental
Vision
Retirement
PTO
We're hiring a Customer Success Manager to join our Account Management Team at EMARKETER. As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive ...
Atlanta, GA · On-site
Medical
Dental
Vision
Retirement
PTO
Customer Success Manager The world's largest organizations rely on Evident to help them protect ... virtual events, & more! • Recently named one of Atlanta's Coolest Companies & 50 on Fire by ...
Atlanta, GA · On-site
Medical
Dental
Vision
Retirement
PTO
Customer Success Manager The world's largest organizations rely on Evident to help them protect ... virtual events, & more! • Recently named one of Atlanta's Coolest Companies & 50 on Fire by ...
Manhattan, NY · On-site
Medical
Dental
Vision
Retirement
PTO
NYC OR Waltham, MA locations only - Hybrid 6x a month (Hiring locally only) About the Role SS&C ... As pioneers of the virtual data room, SS&C Intralinks enables and secures information flow ...
Manhattan, NY · On-site
Medical
Dental
Vision
Retirement
PTO
NYC OR Waltham, MA locations only - Hybrid 6x a month (Hiring locally only) About the Role SS&C ... As pioneers of the virtual data room, SS&C Intralinks enables and secures information flow ...
Medical
Dental
Vision
Retirement
PTO
... large group, virtual sessions) - all to create a successful and happy customer! This is a 100 ... Customer Success Manager should have a minimum of 2+ years of Customer Success, Account Management ...
Medical
Dental
Vision
Retirement
PTO
... large group, virtual sessions) - all to create a successful and happy customer! This is a 100 ... Customer Success Manager should have a minimum of 2+ years of Customer Success, Account Management ...
Waltham, MA · On-site
Medical
Dental
Vision
Retirement
PTO
NYC OR Waltham, MA locations only - Hybrid 6x a month (Hiring locally only) About the Role SS&C ... As pioneers of the virtual data room, SS&C Intralinks enables and secures information flow ...
Waltham, MA · On-site
Medical
Dental
Vision
Retirement
PTO
NYC OR Waltham, MA locations only - Hybrid 6x a month (Hiring locally only) About the Role SS&C ... As pioneers of the virtual data room, SS&C Intralinks enables and secures information flow ...
Raleigh, NC · On-site
Customer Success Manager MaxIQ empowers Go-To-Market teams to ascend to new heights in their sales performance, unlocking boundless opportunities for growth. We're passionate about helping sales ...
Raleigh, NC · On-site
Customer Success Manager MaxIQ empowers Go-To-Market teams to ascend to new heights in their sales performance, unlocking boundless opportunities for growth. We're passionate about helping sales ...
Fontana, CA · On-site
Customer Success Manager Metroll is a global manufacturer of metal building materials. Through the hard work and commitment of our employees, we have grown into a successful company with over 40 ...
Fontana, CA · On-site
Customer Success Manager Metroll is a global manufacturer of metal building materials. Through the hard work and commitment of our employees, we have grown into a successful company with over 40 ...
Dallas, TX · On-site
Cyberbit Range deploys real-world attacks using reverse-engineered malware onto a virtual corporate ... The Customer Success Manager is responsible for building and maintaining strong relationships ...
Quick apply
Dallas, TX · On-site
Cyberbit Range deploys real-world attacks using reverse-engineered malware onto a virtual corporate ... The Customer Success Manager is responsible for building and maintaining strong relationships ...
Enterprise Customer Success Manager We are hiring an Enterprise Customer Success Manager to work with our most strategic accounts and help scale their adoption, enablement and usage of Factory. In ...
Enterprise Customer Success Manager We are hiring an Enterprise Customer Success Manager to work with our most strategic accounts and help scale their adoption, enablement and usage of Factory. In ...
Washington, DC · On-site
Medical
Dental
Vision
Retirement
PTO
Customer Success Manager Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure ...
Washington, DC · On-site
Medical
Dental
Vision
Retirement
PTO
Customer Success Manager Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
$75K - $82K/yr
Medical
Dental
Vision
Retirement
PTO
We're hiring a Customer Success Manager to join our Account Management Team at EMARKETER. The Role and Team: As a Customer Success Manager, you'll partner closely with Account Managers and Account ...
$75K - $82K/yr
Medical
Dental
Vision
Retirement
PTO
We're hiring a Customer Success Manager to join our Account Management Team at EMARKETER. The Role and Team: As a Customer Success Manager, you'll partner closely with Account Managers and Account ...
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
| Aspect | Urgently Hiring Virtual Customer Success Manager | Virtual Account Manager |
|---|---|---|
| Credentials | Customer success certifications, CRM experience | Account management certifications, CRM experience |
| Work Environment | Remote, client-facing, proactive support | Remote, client relationship management |
| Industry Usage | Tech, SaaS, subscription services | Tech, SaaS, enterprise solutions |
| Search Intent | Urgent hiring, customer success roles | Account management, client retention |
The main difference is that the Urgently Hiring Virtual Customer Success Manager focuses on proactive customer onboarding and retention with an urgent hiring need, while the Virtual Account Manager emphasizes ongoing client relationship management and account growth. Both roles require similar skills but serve different immediate priorities.
$70K - $95K/yr
Full-time
Medical, Dental, Vision, PTO
Re-posted 15 days ago
Customer Success Manager - First Customer Success Hire | Software Startup
$70,000 - $95,000/year + Bonus
Hybrid in Atlanta | Full-time
HR Tech | SaaS | Customer Success
About the Role
Join our fast-growing HR technology startup as our first Customer Success Manager. Help companies reduce turnover and hire better talent using our innovative platform. Ground-floor opportunity with significant career growth potential.
Compensation & Benefits:
Competitive salary: $70,000 - $95,000 based on experience
Performance Bonus
Health, dental, and vision insurance
PTO
Work Environment:
Hybrid work environment, but strong preference for candidates who live close enough to walk, bike or scooter to the office. We will help the successful candidate move near to the office.
3 days in the office are expected. Most of us are here 4 or 5 days. Friday is Fun Shirt Friday.
Fast-paced startup culture
Growth Opportunities:
Shape the customer success function from day one
Direct access to founders and leadership team
Potential to build and lead a team as we scale
Exposure to all aspects of startup operations
About Our Company
We're a software startup transforming how employers hire and retain top talent. Our platform combines data analytics with proven engagement strategies to help companies build stronger teams and reduce costly turnover.
Company Culture
Customer-first mindset in everything we do
Data-driven decision making
Transparency and open communication
Ownership and accountability
Fast learning and continuous improvement
Our Recruiting Process:
1. A person will review your resume'
2. Those who pass the first screen will receive an AI interview call to ask about basic screening questions.
3. Those who pass the second screen will receive a video interview about specific customer success topics.
4. The next step will be a person to person interview conducted over the web.
5. The final step is an in person office interview.
Thank you for considering Canary Hiring Technolgoies and good luck!
Key Responsibilities
Manage customer relationships from onboarding through renewal.
Drive product adoption and ensure customers achieve hiring and retention goals.
Build customer success processes, playbooks, and training materials from scratch.
Analyze customer data to identify trends and improvement opportunities.
Partner with Sales, Product, and Engineering teams on customer feedback.
Create and track success metrics (NPS, retention, adoption rates, ROI).
Identify upsell and expansion opportunities within existing accounts.
Required Qualifications
3+ years in customer success, account management, or client-facing B2B roles
SaaS experience required
Proven track record managing multiple accounts and driving retention
Strong communication and relationship-building skills
Proficient with CRM systems and data analysis tools
Bachelor's degree
Preferred Qualifications
B2B SaaS customer success experience
HR technology or talent acquisition software background
Experience building CS processes at early-stage companies
Familiarity with people analytics or employee engagement platforms
Bonus, experience with AI agents
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a optionally a Cover Letter.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
