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Universal Banker Jobs in Wisconsin (NOW HIRING)

Capitol Bank

Universal Banker I

Madison, WI · On-site

$18.25 - $22.75/hr

The Universal Banker accurately processes customer transactions on the teller line and provides quality customer service in a friendly, professional, and timely manner. This position determines ...

Capitol Bank

Universal Banker I

Madison, WI · On-site

$18 - $22.50/hr

The Universal Banker accurately processes customer transactions on the teller line and provides quality customer service in a friendly, professional, and timely manner. This position determines ...

Nicolet National Bank

Universal Banker II

Appleton, WI · On-site

$17.25 - $21.50/hr

The Universal Banker II will play a key role in driving new customers and business while expanding existing relationships for Nicolet and your branch, serving as a trusted frontline advisor who ...

Fortifi Bank

Universal Banker

Green Bay, WI · On-site

$17.50 - $22/hr

Join Fortifi Bank, where you can make a real impact as a Universal Banker and be part of our mission of "Growin' Wisconsin!" We value the contribution of our front-line team members and believe that ...

Forte Bank

Universal Banker - Floater

Hubertus, WI · On-site

$18 - $22.25/hr

As a Universal Banker, you'll have the opportunity to make a meaningful impact in the lives of our customers every day. This role is centered around relationship-building, customer service, and ...

Forte Bank

Universal Banker - Floater

Hubertus, WI · On-site

$18 - $22.25/hr

As a Universal Banker, you'll have the opportunity to make a meaningful impact in the lives of our customers every day. This role is centered around relationship-building, customer service, and ...

Nicolet National Bank

Universal Banker II

Appleton, WI · On-site

$17.25 - $21.50/hr

The Universal Banker II will play a key role in driving new customers and business while expanding existing relationships for Nicolet and your branch, serving as a trusted frontline advisor who ...

Starion Bank

Universal Banker I

Middleton, WI · On-site

$18 - $22.50/hr

Join Our Team as a Universal Banker at Starion Bank! Are you a customer-focused, disciplined, and ethical individual with a passion for inspiring others? If so, we want you on our team at Starion ...

Bank Five Nine

Universal Banker

Oconomowoc, WI · On-site

$18 - $22.50/hr

As a Universal Banker , your focus will be on creating and nurturing relationships with our super cool customers and offering sound banking advice to help solve financial challenges. And since it ...

Bank Five Nine

Universal Banker

Brookfield, WI · On-site

$17 - $21.25/hr

As a Universal Banker , your focus will be on creating and nurturing relationships with our super cool customers and offering sound banking advice to help solve financial challenges. And since it ...

Bank Five Nine

Universal Banker

Oconomowoc, WI · On-site

$18 - $22.50/hr

As a Universal Banker , your focus will be on creating and nurturing relationships with our super cool customers and offering sound banking advice to help solve financial challenges. And since it ...

Bank Five Nine

Universal Banker

Oconomowoc, WI · On-site

$18 - $22.50/hr

As a Universal Banker , your focus will be on creating and nurturing relationships with our super cool customers and offering sound banking advice to help solve financial challenges. And since it ...

Forte Bank

Universal Banker - Floater WB

West Bend, WI · On-site

$18 - $22.50/hr

As a Universal Banker, you'll have the opportunity to make a meaningful impact in the lives of our customers every day. This role is centered around relationship-building, customer service, and ...

Forte Bank

Universal Banker - Floater HARTFORD

Hartford, WI · On-site

$19.75 - $24.50/hr

As a Universal Banker, you'll have the opportunity to make a meaningful impact in the lives of our customers every day. This role is centered around relationship-building, customer service, and ...

Forte Bank

Universal Banker - Floater HARTFORD

Hartford, WI · On-site

$19.75 - $24.50/hr

As a Universal Banker, you'll have the opportunity to make a meaningful impact in the lives of our customers every day. This role is centered around relationship-building, customer service, and ...

Forte Bank

Universal Banker - Floater HARTFORD

Hartford, WI

$19.75 - $24.50/hr

As a Universal Banker, you'll have the opportunity to make a meaningful impact in the lives of our customers every day. This role is centered around relationship-building, customer service, and ...

Forte Bank

Universal Banker - Floater WB

West Bend, WI

$18.25 - $22.75/hr

As a Universal Banker, you'll have the opportunity to make a meaningful impact in the lives of our customers every day. This role is centered around relationship-building, customer service, and ...

Forte Bank

Universal Banker - Floater WB

West Bend, WI · On-site

$18 - $22.50/hr

As a Universal Banker, you'll have the opportunity to make a meaningful impact in the lives of our customers every day. This role is centered around relationship-building, customer service, and ...

TS Banking Group

Universal Banker

Arcadia, WI · On-site

$18/hr

First National Bank and Trust Company is seeking to hire a Universal Banker at our Arcadia, WI location. This position is responsible for contributing to sales targets by identifying and fulfilling ...

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Showing results 21-40

All JobsUniversal Banker JobsUniversal Banker Jobs in Wisconsin

Universal Banker information

See Wisconsin salary details

$12

$20

$25

How much do universal banker jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for universal banker in Wisconsin is $20.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $21.83 per hour, depending on experience, location, and employer.

What is a universal banker?

Universal Bankers are versatile banking professionals trained to handle a wide range of customer needs within a bank branch. They perform both traditional teller transactions and personal banking services, such as opening accounts, assisting with loans, and providing financial advice. This role is designed to improve customer service by allowing one person to address multiple banking needs, making the banking experience more efficient and personalized.

What does a universal banker do?

A universal banker is a customer-facing position in a bank. As a universal banker, your responsibilities include opening new accounts, assisting customers with transactions, reviewing documents for accuracy or legal compliance, and verifying the identity of account holders. Some universal bankers provide personal banking services for individuals or businesses to help manage their investments. Other universal bankers are loan clerks who assist customers with applications. You can most commonly find employment opportunities with commercial banks, although many industries also hire universal bankers, such as investment firms.

What are the key skills and qualifications needed to thrive as a universal banker?

To thrive as a Universal Banker, you need a solid understanding of banking products, sales, and customer service, typically backed by a high school diploma or associate degree. Familiarity with core banking systems, digital banking platforms, and cash handling procedures is essential. Strong communication, problem-solving, and relationship-building skills help you exceed customer expectations and work effectively with team members. These competencies are crucial for driving customer satisfaction, meeting sales goals, and ensuring accurate financial transactions.

How does a universal banker typically balance customer service with sales responsibilities?

Universal Bankers are expected to provide excellent customer service while also identifying opportunities to recommend banking products that meet clients' needs. This balance is achieved by actively listening to customers, understanding their financial goals, and offering tailored solutions rather than aggressive sales pitches. Universal Bankers often rotate between teller duties and personal banking tasks, making adaptability and a customer-focused mindset essential. Successful Universal Bankers view sales as a natural extension of service, building trust with clients and fostering long-term relationships.

What is the difference between Universal Banker vs Teller?

AspectUniversal BankerTeller
Required CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, handling multiple banking servicesBank counters, primarily cash transactions
Job ResponsibilitiesCustomer service, account opening, loan processing, cash handlingCash transactions, deposits, withdrawals, basic customer inquiries
Employer & Industry UsageCommercial banks, credit unionsCommercial banks, credit unions

Universal Bankers have a broader role, handling various banking services and customer needs, while Tellers focus mainly on cash transactions and basic customer service. Universal Bankers often require additional skills and certifications, making their role more versatile within banking institutions.

Do I need a degree to be a universal banker?

A degree is not always required to become a universal banker, but many employers prefer candidates with a high school diploma or equivalent. Relevant skills such as customer service, cash handling, and financial knowledge are often prioritized, and some positions may require or prefer post-secondary education or certifications in banking or finance.

Is a universal banker an entry level job?

A universal banker position is often considered entry-level, suitable for individuals with basic customer service skills and a high school diploma. It typically involves training on banking products, financial transactions, and customer interaction, making it accessible to those starting their banking careers.
More about Universal Banker jobs

What are the most commonly searched types of Universal Banker jobs in Wisconsin?

The most popular types of Universal Banker jobs in Wisconsin are:

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For Universal Banker jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Universal Banker jobs in Wisconsin look for?

The top searched job categories for Universal Banker jobs in Wisconsin are:

What cities in Wisconsin are hiring for Universal Banker jobs?

Cities in Wisconsin with the most Universal Banker job openings:

What are popular job titles related to Universal Banker jobs in WI?

For Universal Banker jobs in WI, the most frequently searched job titles are:

Universal Banker jobs near you
Infographic showing various Universal Banker job openings in Wisconsin as of August 2026, with employment types broken down into 2% As Needed, 66% Full Time, 18% Part Time, and 14% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,691 per year, or $20 per hour.

Universal Banker I

Capitol Bank

Madison, WI • On-site

$18.25 - $22.75/hr

Full-time

Posted 14 days ago

Job description

As employees of Capitol Bank, we adhere to our vision, "to be the most trusted community bank where relationships drive success." Our success will come from new market innovations and our mission, "to be a professional team of experts who combine our knowledge of customers and local market insights to deliver a rewarding and memorable banking experience." To be successful with our vision, innovations, and mission, we will lean to our values of our people, relationships, communication, performance, and integrity.

As employees of Capitol Bank, we recognize we are part of a team. We will bring our engagement to our work and team involvement. Embracing learning opportunities and conversations with our supervisors and leadership. Welcoming involvement in the community when available. Providing initiative and creativity to Capitol Bank's mission as a team member.

Position Summary: The Universal Banker accurately processes customer transactions on the teller line and provides quality customer service in a friendly, professional, and timely manner. This position determines customers' needs and meets their expectations by recommending beneficial products and referring them to partner departments when appropriate. The Universal Banker ensures positive interactions with existing and prospective customers-both over the phone and in person-with a focus on acquiring and expanding loyal relationships. In addition, the role includes assisting customers with opening new personal and business products and services while working to achieve targeted levels for product sales, service behaviors, and referral goals.
Job Responsibilities: The Universal Banker is responsible for delivering exceptional service by adhering to all established bank policies and procedures while maintaining a strong working knowledge of Capitol Bank's products and services to effectively crosssell and support customer needs. This role performs a wide range of transactionrelated duties, including processing deposits and withdrawals, cashing checks, issuing official checks, handling various payments, managing coin orders and bankcard cash advances, and providing account information as requested. The Universal Banker ensures accuracy through daily cashdrawer balancing and meets established standards for overages and shortages. They are accountable for achieving targeted goals related to product sales, service behaviors, and referral activity, as well as opening, updating, and maintaining customer accounts. This position requires prompt, professional handling of customer inquiries and ongoing relationship development through regular communication, business visits, and participation in community or customerfocused events. Additional responsibilities may be assigned to support the overall needs of the branch and the Bank.

Skillset & Experience:

  • Effective communication when working with customers and/or employees
  • Be involved in developing solutions to meet the needs of the customer and/or employees
  • Flexibility to meet changing workload; highly self-motivated
  • Be a team player and be respectful to all staff, customers, and prospects.
  • Proficient in Microsoft Office Suite and other applicable software.
  • Minimum of 1 year in customer service. Previous banking experience preferred.
  • Applicable college degree or equivalent work experience.

Working Conditions:

  • Must be able to sit for periods greater than 45 minutes at a time.
  • Must be able to stand for periods greater than 30 minutes at a time.
  • Must be able to lift a minimum of 25 pounds.
  • Must be able to use computer monitors for periods greater than 45 minutes at a time.
  • Must be able to perform basic typing functions.

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