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Univera Jobs (NOW HIRING)

Univera Healthcare is focused on providing innovative solutions in healthcare, and they are seeking a Publishing Systems Engineer I to join their Document Solutions team. This role involves ...

... Univera brand- Participates in department business strategy sessions; provides input from customer's point of view & competitive intelligence on the street Customer Assistor Collects/reviews family ...

... Univera brand- Participates in department business strategy sessions; provides input from customer's point of view & competitive intelligence on the street Customer Assistor * Collects/reviews family ...

... Univera brand- Participates in department business strategy sessions; provides input from customer's point of view & competitive intelligence on the street Customer Assistor * Collects/reviews family ...

... Univera brand- Participates in department business strategy sessions; provides input from customer's point of view & competitive intelligence on the street Customer Assistor Collects/reviews family ...

... Univera brand- Participates in department business strategy sessions; provides input from customer's point of view & competitive intelligence on the street Customer Assistor * Collects/reviews family ...

Univera information

What is Univera?

Univera is a health and wellness company that specializes in developing and distributing nutritional supplements made from plant-based ingredients. They focus on promoting overall health, vitality, and immune support through their proprietary products, which are backed by scientific research. Univera operates using a direct sales model, offering opportunities for individuals to become independent associates and distribute their products. The company's mission centers on improving lives through natural wellness solutions and innovative research.

What are the key skills and qualifications needed to thrive as a Health Insurance Customer Service Representative at Univera?

To thrive as a Health Insurance Customer Service Representative at Univera, you need a solid understanding of health insurance policies, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and knowledge of HIPAA regulations are commonly required. Excellent communication, patience, and empathy distinguish top performers in this role. These skills ensure accurate information delivery, effective issue resolution, and a positive customer experience in a highly regulated industry.

What are some typical challenges faced by employees working at Univera, and how can they be addressed?

Employees at Univera, a health insurance provider, often navigate challenges such as staying up-to-date with frequent regulatory changes, handling high volumes of customer inquiries, and balancing efficiency with personalized service. To address these, team members are encouraged to participate in ongoing training, utilize internal knowledge bases, and collaborate closely with colleagues across departments. Open communication with supervisors and proactive engagement in process improvement initiatives also help in managing workload and ensuring high-quality service delivery.

What is the difference between Univera vs Customer Service Representative?

AspectUniveraCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, call centers, or remote workCall centers, retail, or office environments
Industry UsageHealth and wellness, direct salesRetail, telecommunications, finance, and various service sectors
Common Search/ComparisonUnivera vs Customer Service Representative

While Univera focuses on health and wellness products and direct sales, Customer Service Representatives handle client inquiries across various industries. The roles differ mainly in industry focus and job functions, but both may require strong communication skills and basic certifications.

More about Univera jobs

What cities are hiring for Univera jobs?

Cities with the most Univera job openings:

Infographic showing various Univera job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 67% Physical, and 33% Remote job distribution.

Publishing Sys Eng I

Univera Healthcare

Buffalo, NY • On-site

Full-time

Re-posted 17 days ago


Job description

Job Summary:
Univera Healthcare is focused on providing innovative solutions in healthcare, and they are seeking a Publishing Systems Engineer I to join their Document Solutions team. This role involves programming within various systems, developing code, and resolving electronic publishing-related issues while maintaining high standards of integrity and member privacy.
Responsibilities:
• Develops code; analyzes, researches, and resolves system issues for electronic publishing-related problems.
• Creates, maintains, and follows all documented processes and standards.
• Builds new and updates existing workflows and documents using xml and text data in variable data composition systems based on the requirements and functional specifications.
• Documents functional specifications and solutions for work to be performed.
• Develops or assists in the development of systems testing and implementation plans. Reviews test results to ensure compliance with design specifications.
• Participates in business requirement planning and analysis sessions.
• Identifies best practices and participates in creation of Organizational Standards.
• Performs basic maintenance of document composition tools utilized at the Health Plan.
• Participates in on-call production support rotation.
• Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.
• Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
• Regular and reliable attendance is expected and required.
• Performs other functions as assigned by management.
Qualifications:
Required:
• Bachelor’s Degree in Computer Science or related field. In lieu of Bachelor’s Degree, an Associate degree in Computer Science or Electronic Printing with two or more years’ experience in computer science, electronic publishing, or related field, or a combination of experience and education with programming.
• Experience using Variable Data composition. Knowledge of integration tools such as HP Command Center, HP Exstream, Elixir Tango, GMC Inspire is a plus.
• Demonstrated analytical and problem-solving skills, excellent proofreading skills, and ability to work well as part of a team.
• Knowledgeable of publication layout and design.
• Demonstrated creativity and competence in design techniques.
• Familiarity with database structures: SQL, Oracle, DB2, or similar.
• Familiarity with XML, SGML, HTML, or similar data structures.
• Familiarity with JAVA and shell scripts, or other web programming language.
• Familiarity with Control-D, Filenet, Alfresco. Similar systems considered.
• Demonstrated proficiency in desktop publishing, word processing, and electronic office systems.
• Ability to establish effective working relationships with all levels of internal staff and outside professionals.
• Strong organizational skills, ability to prioritize assignments, and ability to handle confidential information with discretion.
• Good visual acuity, manual dexterity, and typing skills.
• Demonstrated ability to 'think outside the box.'
• Ability to handle multiple projects and requests simultaneously.
Preferred:
• Four or more years of progressive experience in computer science, electronic publishing, or related field. In lieu of degree, a minimum of six years of progressive experience in computer science, electronic publishing, or related field.
• Expertise with Variable Data composition and programming is essential.
• Six or more years of progressive experience in computer science, electronic publishing, or related field. In lieu of degree, a minimum of eight years of progressive experience in computer science, electronic publishing, or related field.
• Demonstrated experience in graphic arts, desktop publishing, visual communications, or similar discipline.
• Experience in Visual Basic, C, Java, or similar advanced programming languages. Object-oriented programming language experience a plus.
• Experience with the UNIX operation system and ability to program shell scripts.
• Experience in structured systems analysis and design, user relations, data gathering techniques, and management information systems.
• Knowledge of Control-D, Filenet, or Alfresco desired. Similar experiences considered.
• Requires a high degree of logic, accuracy, and communications skills.
Company:
Univera Healthcare is a non-profit health plan that provides health services for New Yorkers. Founded in , the company is headquartered in Buffalo, USA, with a team of 201-500 employees. The company is currently Growth Stage.

Univera Healthcare logo

About Univera Healthcare

Sourced by ZipRecruiter

Univera Healthcare is a leading company situated in Buffalo, NY, US, dedicated to the healthcare and insurance industry. Launched with the intent of promoting healthier living and transforming the healthcare industry, it provides medical, dental, vision, and workers' compensation products to businesses as well as offering plans for Medicare-eligible individuals. The company is built on a robust foundation of principles that promote health and wellness and a drive to provide high-quality insurance services.

Industry

Insurance services

Company size

1,001 - 5,000 Employees

Headquarters location

Buffalo, NY, US

Year founded

1976