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Univera Jobs in Rochester, NY (NOW HIRING)

... Univera brand- Participates in department business strategy sessions; provides input from customer's point of view & competitive intelligence on the street Customer Assistor Collects/reviews family ...

Univera information

What is Univera?

Univera is a health and wellness company that specializes in developing and distributing nutritional supplements made from plant-based ingredients. They focus on promoting overall health, vitality, and immune support through their proprietary products, which are backed by scientific research. Univera operates using a direct sales model, offering opportunities for individuals to become independent associates and distribute their products. The company's mission centers on improving lives through natural wellness solutions and innovative research.

What are the key skills and qualifications needed to thrive as a Health Insurance Customer Service Representative at Univera?

To thrive as a Health Insurance Customer Service Representative at Univera, you need a solid understanding of health insurance policies, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and knowledge of HIPAA regulations are commonly required. Excellent communication, patience, and empathy distinguish top performers in this role. These skills ensure accurate information delivery, effective issue resolution, and a positive customer experience in a highly regulated industry.

What are some typical challenges faced by employees working at Univera, and how can they be addressed?

Employees at Univera, a health insurance provider, often navigate challenges such as staying up-to-date with frequent regulatory changes, handling high volumes of customer inquiries, and balancing efficiency with personalized service. To address these, team members are encouraged to participate in ongoing training, utilize internal knowledge bases, and collaborate closely with colleagues across departments. Open communication with supervisors and proactive engagement in process improvement initiatives also help in managing workload and ensuring high-quality service delivery.

What is the difference between Univera vs Customer Service Representative?

AspectUniveraCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, call centers, or remote workCall centers, retail, or office environments
Industry UsageHealth and wellness, direct salesRetail, telecommunications, finance, and various service sectors
Common Search/ComparisonUnivera vs Customer Service Representative

While Univera focuses on health and wellness products and direct sales, Customer Service Representatives handle client inquiries across various industries. The roles differ mainly in industry focus and job functions, but both may require strong communication skills and basic certifications.

What are popular job titles related to Univera jobs in Rochester, NY?

For Univera jobs in Rochester, NY, the most frequently searched job titles are:

What cities near Rochester, NY are hiring for Univera jobs?

Cities near Rochester, NY with the most Univera job openings:

Infographic showing various Univera job openings in Rochester, NY as of August 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 67% Physical, and 33% Remote job distribution.

College Intern - Cobra & Premium Building - Fall 2026

Lthc

Rochester, NY • On-site, Remote

$21 - $23/hr

Part-time

Medical, Dental, Retirement

Posted 8 days ago


Job description

Job Description:

Summary:

Fall 2026 Internship

The Fall College Internship Program is a paid co-op/internship experience that provides undergraduate and graduate students the opportunity to attend development workshops, network, and be part of our company. Our college interns work on meaningful projects, are mentored under their respective managers, and continue to develop throughout the entire summer. In addition, through the internship program, our interns can attend development workshops that are focused on key business concept. Interns may work within the skills-based tracks of Information Technology, Business Administration, Actuarial, Human Resources, Analytics & Data, Communications, Finance, Marketing & Sales, Project Management, Clinical Studies, Customer Experience, Digital Operations, and other non-technical and/or technical based degree programs.

  • This is a paid internship/co-op.
  • May reside in either a technical or non-technical area.
  • Housing is not provided as part of our internships/co-ops.

Essential Accountabilities:

  • Specific duties will vary with assignment; specific divisional callouts are listed below.
  • The intern would assist our enrollment team is set up of email automation for carrier notices.
  • This role will be utilizing a data entry process.
  • Works with a mentor and supports key strategic projects.
  • Responsible for work assignments and possible responsibilities that vary according to business need and departmental opportunities, in addition to student's qualifications.
  • Functions performed are non-technical and/or technical in nature and will cover a broad range of business-related projects.
  • Creates and delivers presentation at completion of internship.
  • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.
  • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
  • Regular and reliable attendance is expected and required.
  • Performs other functions as assigned by management.

Minimum Qualifications:

  • Desired majors include Business Administration, Business, Management, or Similar Degree Programs
  • We are seeking a candidate to be knowledgeable with Microsoft Excel, detail oriented, and organized.
  • High School diploma along with proof of continuous college enrollment (enrolled in a full-time undergraduate or graduate degree program).
  • Must be in good academic standing.
  • Excellent communication skills both verbal and written with the ability to communicate to technical and non-technical audiences and interface with staff at all levels of the company.
  • Ability to work in a fast-paced changing environment and deliver high-quality work product.
  • Ability to work well in a team establishing good working relationships with peers.
  • Ability to multitask and prioritize tasks with a strong attention to detail.
  • Experience using a desktop computer in a professional environment.
  • Experience with Microsoft Office Suite.
  • Demonstrates strong organizational and prioritization skills.
  • Strong analytical and problem-solving skills.
  • Proactive approach to work, displaying creativity and flexibility in completing assigned tasks.
  • Commitment to continuous improvement of skills and team functioning.
  • Must be self-motivated and able to work independently, as well as on intra- and inter- departmental teams where needed.

Physical Requirements:

  • Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time.
  • Ability to travel across the Health Plan service region for meetings and/or trainings as needed.

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In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Equal Opportunity Employer

Compensation Range(s):

Level I - Minimum $18.00 - Maximum $20.00

Levell II - Minimum $21.00 - Maximum $23.00

The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

Please note: The opportunity for remote work may be possible for all jobs posted by the Univera Healthcare Talent Acquisition team. This decision is made on a case-by-case basis.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.