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Unit Secretary Medical Surgical Jobs (NOW HIRING)

Central Maine Medical Center

Unit Secretary

Lewiston, ME · On-site

$20 - $23.75/hr

Overview Unit Secretary Medical/Surgical Unit Part Time/Day Shift Central Maine Healthcare (CMH), a member of Prime Healthcare Foundation, is an integrated healthcare delivery system serving ...

Prime Healthcare

Unit Secretary

Lewiston, ME · On-site

$20 - $23.75/hr

Overview Unit Secretary Medical/Surgical Unit Part Time/Day Shift Central Maine Healthcare (CMH), a member of Prime Healthcare Foundation, is an integrated healthcare delivery system serving ...

Prime Healthcare

Unit Secretary

Lewiston, ME · On-site

$20 - $23.75/hr

Unit Secretary Medical/Surgical Unit Part Time/Day Shift Central Maine Healthcare (CMH), a member of Prime Healthcare Foundation, is an integrated healthcare delivery system serving approximately 400 ...

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Unit Secretary Medical Surgical information

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$30K

$43.5K

How much do unit secretary medical surgical jobs pay per year?

As of Sep 7, 2026, the average yearly pay for unit secretary medical surgical in the United States is $43,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $42,000.00 per year, depending on experience, location, and employer.

What is a unit secretary medical surgical?

A Unit Secretary Medical Surgical is a clerical professional who supports the administrative functions of a medical-surgical unit within a hospital or healthcare facility. Their responsibilities include managing patient records, scheduling appointments, answering phones, coordinating communication between staff and patients, and ensuring that the unit operates smoothly. They play a key role in facilitating efficient patient care by handling documentation, ordering supplies, and assisting both clinical staff and visitors. Strong organizational and communication skills are essential for this role. Unit secretaries are often the first point of contact for patients and families on the unit.

How does a unit secretary medical surgical typically collaborate with nurses and physicians during busy shifts?

As a Unit Secretary in a Medical Surgical unit, you play a vital role in supporting clinical staff by managing communication and coordinating workflow. You will frequently interact with nurses to relay physician orders, update patient charts, and ensure that supplies and documentation are accurately maintained. During busy shifts, you may serve as a point person for incoming calls, patient admissions, and discharge paperwork, helping to streamline operations so nurses and physicians can focus on direct patient care. Effective communication, multitasking, and a calm demeanor are essential for success in this collaborative environment.

What are the key skills and qualifications needed to thrive as a unit secretary medical surgical, and why are they important?

To thrive as a Unit Secretary in a Medical-Surgical unit, you need strong organizational skills, attention to detail, and familiarity with medical terminology, often supported by a high school diploma and relevant clerical experience. Proficiency with hospital information systems, electronic medical records (EMR), and office software like Microsoft Office is typically required. Excellent interpersonal skills, multitasking, and the ability to remain calm under pressure help you excel in a busy healthcare environment. These skills are crucial for ensuring accurate communication, efficient workflow, and effective support for both clinical staff and patients.

What is the difference between Unit Secretary Medical Surgical vs Unit Secretary Emergency Department?

AspectUnit Secretary Medical SurgicalUnit Secretary Emergency Department
CredentialsHigh school diploma, medical office certifications often preferredHigh school diploma, emergency medical certifications optional
Work EnvironmentMedical-surgical units, inpatient hospital floorsEmergency rooms, fast-paced hospital settings
Employer & IndustryHospitals, healthcare facilities with inpatient unitsHospitals, urgent care centers, emergency departments
Common Search & ComparisonOften compared for hospital administrative roles in inpatient careCompared for roles requiring quick response in urgent care settings

The main difference between a Unit Secretary Medical Surgical and a Unit Secretary Emergency Department lies in their work environment and pace. Medical Surgical unit secretaries typically work in inpatient hospital units focusing on patient records and administrative tasks, while Emergency Department secretaries handle fast-paced, urgent situations in emergency rooms. Both roles require similar credentials but differ in daily responsibilities and setting.

Is it hard to be a unit secretary medical surgical?

Being a unit secretary in a medical-surgical setting requires strong organizational skills, attention to detail, and the ability to handle multiple tasks such as managing patient records and coordinating communication. The role can be demanding due to fast-paced environments and the need for accuracy, but it generally involves standard office skills and familiarity with medical terminology. Training is often provided, and certifications like medical office administration can be beneficial.
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Unit Secretary Medical Surgical jobs near you
Infographic showing various Unit Secretary Medical Surgical job openings in the United States as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,287 per year, or $20.8 per hour.

Unit Secretary - Med-Surg

UNC Health Appalachian

Boone, NC • On-site

$16.45/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Unit Secretary - Inpatient
Location: Boone, North Carolina | Inpatient Setting (Med-Surg) | Non-Exempt
Why You'll Love Working Here
As an Inpatient Unit Secretary at UNC Health Appalachian, you will be an essential part of the care team, helping keep a busy inpatient unit organized, connected, and running efficiently. You'll serve as a central point of communication for patients, families, nurses, physicians, and other members of the interdisciplinary team while providing the clerical and administrative support needed for smooth day-to-day patient care operations.
This role is ideal for an organized, service-focused professional who thrives in a fast-paced hospital environment, can confidently manage multiple priorities, and enjoys supporting both patients and the clinical team. While this is not primarily a direct patient care role, your work directly contributes to communication, coordination, patient experience, and the overall efficiency of the inpatient unit.
Compensation: Starting at $16.45/hour based on education, experience, and internal equity
Status: Non-Exempt
Benefits: Comprehensive medical, dental, and vision coverage; retirement plan with employer match; paid time off; tuition reimbursement; wellness incentives; and additional employee support programs. Benefits begin the first of the month following 60 days of employment from new hire orientation. Assistance with CNA program costs is available as this is intended to be a career pathway.
Located in the heart of the Blue Ridge Mountains, Boone, North Carolina offers exceptional outdoor recreation, vibrant community living, and outstanding quality of life.
What You'll Do as an Inpatient Unit Secretary
Inpatient Unit & Administrative Support
  • Provide clerical and administrative support for the daily operations of an inpatient hospital unit.
  • Process and maintain patient documentation and charts in accordance with UNC Health Appalachian and departmental policies.
  • Answer unit telephones and patient call lights and appropriately receive, screen, and direct communications.
  • Record and relay messages accurately and promptly to nurses, physicians, and other members of the care team.
  • Assist with maintaining schedules, coordinating rooms, taking notes or minutes, and supporting unit meetings or activities as requested.
  • Help maintain an organized and efficient nursing station and unit environment.
Patient Care Communication & Coordination
  • Serve as a key communication link among patients, families, nurses, physicians, ancillary departments, leadership, and other members of the interdisciplinary care team.
  • Greet patients, families, visitors, and team members promptly and courteously.
  • Communicate information accurately, professionally, and within the scope of the Unit Secretary role.
  • Support the timely flow of information needed for patient care and unit operations.
  • Demonstrate compassion, professionalism, and respect for the dignity, privacy, and individual needs of each patient and family.
  • Assist patients, families, visitors, and coworkers when appropriate and within the scope of the position.
Patient Experience & Safety
  • Support a positive inpatient experience through responsive communication, organization, and exceptional customer service.
  • Respond quickly and appropriately to urgent situations and emergencies within the work environment, following established procedures and the appropriate chain of command.
  • Maintain patient privacy and confidentiality when handling patient information and communications.
  • Perform responsibilities under direct supervision and seek assistance when needs fall outside the scope of the position.
  • Contribute to an environment focused on patient safety, quality, and reliable care delivery.
Teamwork & Unit Operations
  • Work collaboratively with nurses, physicians, clinical support staff, and other departments to support efficient inpatient operations.
  • Demonstrate professionalism, reliability, accountability, and effective communication in daily work.
  • Manage multiple requests and priorities while maintaining accuracy and attention to detail.
  • Establish and maintain positive working relationships with patients, families, coworkers, physicians, leadership, and other UNC Health Appalachian team members.
  • Contribute to a healthy, respectful, and team-focused work environment.
  • Demonstrate UNC Health Appalachian's Mission, Vision, and Values through daily interactions and responsibilities.
Qualifications
Minimum Education
  • High School Diploma or GED required
  • Advanced coursework in business or medical terminology preferred
Experience
  • One (1) year of prior experience in a medical or office setting preferred
  • Previous experience in a hospital, inpatient, or other healthcare environment preferred
Licensure & Certifications
  • Basic Life Support (BLS) certification from the American Heart Association required at the time of hire
Knowledge, Skills, & Abilities
  • Ability to communicate courteously and effectively with patients, families, visitors, nurses, physicians, staff, and the public
  • Ability to follow the appropriate chain of command and use effective verbal and non-verbal communication
  • Strong commitment to patient-centered service and an exceptional patient experience
  • Strong typing, computer, word-processing, and basic mathematical skills
  • Excellent written and verbal communication skills
  • Strong organizational skills and attention to detail
  • Ability to coordinate multiple tasks, requests, and priorities in a fast-paced inpatient environment
  • Ability to remain organized and responsive when unit priorities or patient needs change
  • Personable, professional, and collaborative approach
  • Ability to maintain confidentiality when handling patient and clinical information
Physical Requirements
  • Manual dexterity and mobility
  • Prolonged or extensive sitting with periods of standing and walking
  • Ability to bend, squat, twist, and turn
  • Near visual acuity for patient documentation, computer work, and other detailed tasks
  • Ability to lift, carry, push, and/or pull less than 30 pounds as needed
  • Frequent hand, finger, and wrist movements requiring moderate dexterity
Work Environment
  • Work is performed within an inpatient hospital environment with regular interaction with patients, families, clinical staff, physicians, and visitors.
  • Regular exposure to the potential risk of bloodborne diseases and other clinical environmental hazards.
  • Frequent exposure to electrical, mechanical, and powered equipment, chemicals, specimens, and other healthcare-related conditions.
  • May require irregular hours based on inpatient operational needs, including days, evenings, nights, weekends, and holidays.
  • Requires the ability to respond appropriately during urgent and emergency situations.
  • May require continuous sitting or standing for extended periods during the shift.
  • Periods of walking or standing may exceed two hours per shift.
  • Frequent speaking, reading, writing, and computer-based work.
  • Frequent bending, squatting, kneeling, twisting, turning, and reaching.
  • Requires the ability to hear soft voices from more than three feet away.
  • Frequent close visual work.

About UNC Health Appalachian
UNC Health Appalachian is a premier healthcare provider in the High Country, operating three hospitals and a variety of medical services. We are committed to improving the health and quality of life for residents of the region.
About UNC Health
As part of the University of North Carolina system, UNC Health includes 14 hospitals and over 500 clinics, dedicated to advancing the health and well-being of North Carolinians.
Diversity and Inclusion
UNC Health Appalachian is committed to a diverse and inclusive workforce. We welcome applicants from all backgrounds and experiences. Employment is contingent upon successful background checks and drug screening. For accommodations or additional information, contact arhsrecruitment@unchealth.unc.edu.

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