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Union Representative Jobs in Texas (NOW HIRING)

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Union Representative information

See Texas salary details

$22.8K

$41.2K

$71.7K

How much do union representative jobs pay per year?

As of Aug 19, 2026, the average yearly pay for union representative in Texas is $41,197.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,900.00 and $40,100.00 per year, depending on experience, location, and employer.

What is a union representative?

Union Representatives are individuals elected or appointed by members of a labor union to advocate on their behalf in the workplace. They act as a liaison between employees and management, helping to resolve workplace issues, negotiate collective bargaining agreements, and ensure that workers' rights are protected. Union Representatives also educate members about their rights, assist with grievances, and support fair working conditions. Their primary goal is to represent the interests of employees and promote a safe and equitable work environment.

What are some common challenges a union representative might face when balancing member interests and organizational policies?

Union Representatives often need to navigate the delicate balance between advocating for their members' needs and working within the constraints of organizational policies and collective bargaining agreements. This can involve mediating disputes, addressing grievances, and ensuring open communication between employees and management. Successfully managing these challenges requires strong negotiation, interpersonal, and problem-solving skills, along with a thorough understanding of labor laws and workplace regulations. Building trust with both union members and management is key to effectively representing employee interests while maintaining productive relationships.

What are the key skills and qualifications needed to thrive as a union representative, and why are they important?

To thrive as a Union Representative, you need a comprehensive understanding of labor laws, negotiation tactics, and collective bargaining processes, often supported by experience in labor relations or a related field. Familiarity with grievance tracking systems, contract management software, and relevant certifications such as labor relations or mediation training is also valuable. Outstanding interpersonal skills, active listening, and the ability to communicate persuasively help build trust and effectively advocate for members. These competencies are crucial for successfully representing workers' interests, resolving disputes, and ensuring fair workplace practices.

What is the difference between Union Representative vs Shop Steward?

AspectUnion RepresentativeShop Steward
CredentialsTypically requires knowledge of labor laws, union policies, and sometimes certifications in labor relationsOften has similar credentials, with additional training specific to the workplace or union
Work EnvironmentWorks across multiple workplaces or regions, representing the union at a broader levelOperates mainly within a specific workplace or department
Employer & Industry UsageUsed across various industries to represent union members at a higher levelPrimarily found within specific workplaces, acting as a liaison between workers and management

Both roles involve advocating for union members, but the Union Representative typically operates at a broader, more strategic level, while the Shop Steward focuses on day-to-day issues within a specific workplace.

Do union representatives get paid?

Yes, union representatives are typically paid employees who receive a salary or hourly wage for their work. Compensation varies depending on the union, industry, and experience, and some representatives may also receive benefits such as health insurance and retirement plans.

How do you become a union representative?

To become a union representative, individuals typically need to be members of the union and have experience or knowledge of the workplace. Many unions require candidates to demonstrate leadership skills, attend training sessions, and be elected or appointed by union members. Strong communication and understanding of labor laws are also important for the role.

How much do union representatives get paid?

Union representatives typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, location, and the union's size. Salaries can vary based on industry and whether the role is full-time or part-time, with some earning additional benefits such as health insurance and retirement plans.

What are the most commonly searched types of Representative jobs in Texas?

The most popular types of Representative jobs in Texas are:

What are popular job titles related to Union Representative jobs in Texas?

For Union Representative jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Union Representative jobs in Texas look for?

The top searched job categories for Union Representative jobs in Texas are:

What cities in Texas are hiring for Union Representative jobs?

Cities in Texas with the most Union Representative job openings:

Union Representative jobs near you
Infographic showing various Union Representative job openings in Texas as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% In-person job distribution, with an average salary of $41,197 per year, or $19.8 per hour.

Call Center Representative - Main Office

Texas Bay Credit Union

Houston, TX • On-site

$17 - $21/hr

Full-time

Re-posted 14 days ago

Job description


Location

12611 Fuqua Street
Houston, TX 77034

**this is not a remote position**

Full Time and Part Time Available


Primary Job Function

In order to help Texas Bay Credit Union (TBCU) stand out as a leading financial institution the Call Center Representative is responsible for assisting members over the phone with financial transactions and delivering exceptional member service.

Essential Duties and Responsibilities

  • Respond to all inquiries, complaints, and questions from callers in a courteous and professional manner.
  • Maintain confidentiality concerning member accounts and credit union business.
  • Keep abreast of all credit union products and services to the extent that you are able to answer all member questions. This includes marketing promotions, membership eligibility, general knowledge regarding loan servicing, accounting inquiries, rates, etc.
  • Research member accounts as needed and follow-up with members in a timely manner.
  • Actively promote and sell credit union products and services by recognizing member needs and matching services and products according to needs. Maintain proper documentation for tracking.
  • Maintain daily log of incoming phone calls.
  • Participates in the Performance Reward Program.

Other Duties and Responsibilities

  • Processing emailed loan applications, processing verifications of deposit, and retrieving and responding to emails from members.
  • Play an active part in helping credit union teams function smoothly and efficiently.
  • Stay alert to potential problems and propose changes to policies and programs.
  • Back-up other coworkers as needed.
  • Perform other duties as assigned or needed.
  • As an employee of a “Essential Business” (as defined by Texas’s Executive Order GA 14), employees are expected to continue to report to work as scheduled during state issued emergency declarations.
  • Comply with all Federal, State, and Local regulations.

Required Knowledge

  • A high school education of GED
  • One year to three years of similar or related experience, previous call center experience preferred
  • Completion of required training courses
  • Proficient in MS Office and computer skills

Required Abilities

  • Attention to detail and strong organizational skills
  • Analytical, problem resolution, and decision-making skills
  • Strong verbal and non-verbal communication skills
  • Must be self-motivated and a quick learner
  • Must be able to multi task and work well in a fast-paced environment
  • Excellent member service skills
  • Demonstrate all Texas Bay Core Values
  • Demonstrate the ability to maintain confidentiality and exercise discretion

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. The employee is regularly required to walk, sit, reach with hands and arms, kneel, talk, hear, and climb stairs. The employee must occasionally lift and/or move 10-15 pounds. This position requires viewing of computer monitor for extended lengths of time and travel to and from all credit union offices.

Disclaimer

The above information on the description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

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