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Union Help Desk Technician Jobs (NOW HIRING)

The Arc of Schuyler

Help Desk Technician

Elmira, NY

$19 - $21.85/hr

Exciting opportunity for a Full Time Help Desk Technician at The Arc of Chemung-Schuyler in Elmira. Join our team and utilize your Help Desk or Internet Technology experience to provide exceptional ...

The Arc of Chemung-Schuyler

Help Desk Technician

Elmira, NY · On-site

$19 - $21.85/hr

Exciting opportunity for a Full Time Help Desk Technician at The Arc of Chemung-Schuyler in Elmira. Join our team and utilize your Help Desk or Internet Technology experience to provide exceptional ...

The Arc of Chemung-Schuyler

Help Desk Technician

Elmira, NY · On-site

$19 - $21.85/hr

Exciting opportunity for a Full Time Help Desk Technician at The Arc of Chemung-Schuyler in Elmira. Join our team and utilize your Help Desk or Internet Technology experience to provide exceptional ...

Next Step Systems

Help Desk Technician

Chicago, IL · On-site

$20.50 - $27.75/hr

Help Desk Technician, Oak Brook, IL Summary: This is a full time permanent Help Desk Technician position. We are looking for well-rounded technologists with experience working with small and mid ...

GDIT

Help Desk Technician

Oklahoma City, OK

$19.12 - $25.88/hr

No Help Desk Technician I Transform technology into opportunity as a Help Desk Technician I with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT ...

New

CFS

Help Desk Specialist

New Albany, OH

Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and customer-focused Help Desk Technician to support a fast-paced manufacturing environment. This role is ...

CFS

Help Desk Specialist

Columbus, OH

Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and customer-focused Help Desk Technician to support a fast-paced manufacturing environment. This role is ...

CFS

Help Desk Specialist

Columbus, OH

Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and customer-focused Help Desk Technician to support a fast-paced manufacturing environment. This role is ...

CFS

Help Desk Specialist

Powell, OH

Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and customer-focused Help Desk Technician to support a fast-paced manufacturing environment. This role is ...

First Coast Security

Help Desk Technician

Tampa, FL

$19 - $25.50/hr

As a Help Desk Technician, you will be responsible for troubleshooting and resolving technical issues, providing excellent customer service, and maintaining accurate records of all support requests.

EDG Inc

Help Desk Technician

Metairie, LA · On-site

$18.50 - $25/hr

Help Desk Technician Date Opened: 4/6/2026 Location: Metairie Industry: Corporate Department: Information Technology Employment Type: Full-Time Regular Part-Time Available: No Eligible for US Work ...

Mitchell Martin

Help Desk Technician

Manhattan, NY · On-site

$24.50 - $35/hr

Title: Help Desk Technician Location: New York, NY Position Type: Contract Compensation Pay Range:$24.50-$35.00 Per Hr Join our team in New York City as a Help Desk Technician on a contract basis.

CFS

Help Desk Specialist

Columbus, OH

Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and customer-focused Help Desk Technician to support a fast-paced manufacturing environment. This role is ...

CFS

Help Desk Specialist

Westerville, OH

Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and customer-focused Help Desk Technician to support a fast-paced manufacturing environment. This role is ...

CFS

Help Desk Specialist

Westerville, OH

Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and customer-focused Help Desk Technician to support a fast-paced manufacturing environment. This role is ...

CFS

Help Desk Specialist

Blacklick, OH

Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and customer-focused Help Desk Technician to support a fast-paced manufacturing environment. This role is ...

CFS

Help Desk Specialist

Columbus, OH

Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and customer-focused Help Desk Technician to support a fast-paced manufacturing environment. This role is ...

CFS

Help Desk Specialist

Westerville, OH

Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and customer-focused Help Desk Technician to support a fast-paced manufacturing environment. This role is ...

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Union Help Desk Technician information

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$12

$23

$33

How much do union help desk technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for union help desk technician in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Union Help Desk Technician, and why are they important?

To thrive as a Union Help Desk Technician, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a relevant IT certification or associate degree. Familiarity with ticketing systems like ServiceNow or Zendesk, remote support tools, and common operating systems is essential. Excellent communication, patience, and problem-solving skills help in effectively assisting union members and collaborating with IT teams. These skills and qualities are crucial for ensuring quick issue resolution, user satisfaction, and smooth daily operations within union organizations.

What are some common challenges faced by Union Help Desk Technicians and how can they be addressed?

Union Help Desk Technicians often encounter challenges such as managing a high volume of support requests, troubleshooting a wide range of technical issues, and balancing contractual obligations with user needs. Effective time management, clear communication, and staying current with the latest technology and union protocols are key to overcoming these challenges. Colleagues and supervisors are typically supportive, and regular training or peer collaboration sessions can provide valuable knowledge-sharing opportunities.

What are Union Help Desk Technicians?

Union Help Desk Technicians are IT professionals who provide technical support and troubleshooting services within organizations that are unionized. They assist employees with hardware, software, and network issues, ensuring that technological systems run smoothly. As union members, they are protected by collective bargaining agreements, which may offer specific benefits, working conditions, and procedures for resolving workplace issues. Their responsibilities often include responding to support tickets, maintaining systems, and offering guidance to users on technology-related problems.

Is a help desk technician a good job?

A help desk technician is a valuable role that involves providing technical support and troubleshooting for users. It often requires strong communication skills, knowledge of hardware and software, and certifications such as CompTIA A+. The job can offer stable employment and opportunities for advancement in IT support and related fields.

What is the difference between Union Help Desk Technician vs Network Support Specialist?

AspectUnion Help Desk TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, support centers, on-siteNetwork operations, troubleshooting, on-site/remote
Industry UsageUnionized IT support roles in various industriesNetwork infrastructure, enterprise IT

The Union Help Desk Technician primarily provides user support and troubleshooting within unionized environments, focusing on end-user issues. In contrast, the Network Support Specialist specializes in maintaining and troubleshooting network infrastructure. While both roles require technical certifications and involve IT support, the Union Help Desk Technician emphasizes user support, whereas the Network Support Specialist concentrates on network systems.

More about Union Help Desk Technician jobs
What cities are hiring for Union Help Desk Technician jobs? Cities with the most Union Help Desk Technician job openings:
What are the most commonly searched types of Help Desk Technician jobs? The most popular types of Help Desk Technician jobs are:
What states have the most Union Help Desk Technician jobs? States with the most job openings for Union Help Desk Technician jobs include:
What job categories do people searching Union Help Desk Technician jobs look for? The top searched job categories for Union Help Desk Technician jobs are:
Union Help Desk Technician jobs near you
Infographic showing various Union Help Desk Technician job openings in the United States as of May 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 87% In-person, and 13% Hybrid job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
Help Desk Technician

Help Desk Technician

The Arc of Schuyler

Elmira, NY

$19 - $21.85/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Exciting opportunity for a Full Time Help Desk Technician at The Arc of Chemung-Schuyler in Elmira. Join our team and utilize your Help Desk or Internet Technology experience to provide exceptional customer service. As an onsite role, you'll have the chance to showcase your problem-solving skills while directly assisting our clients. With a competitive pay range of $19-21.85 per hour, this position offers a rewarding opportunity to make a difference in the lives of others. You will be offered great benefits such as Medical, Dental, Vision, Life Insurance, Health Savings Account, Paid Time Off, 403 (b) Retirement Planning with Employer Match, Company Paid Life Insurance, and NYS Sick Time. Apply now and be a part of a team that values professionalism and forward thinking in a flexible work environment.

Hello, we're The Arc of Chemung-Schuyler

We invest in your success. Join us at The Arc - Invest in a career, not just a job. We believe when we invest in your success, you advance your career, and that helps The Arc continue its leadership role in the disabilities arena in New York state. If you're looking for meaningful work that makes a real difference in people's lives, join us today to unlock your potential for growth and fulfillment in the Human Services field.

Your day as a Help Desk Technician

As a Help Desk Technician at The Arc of Chemung-Schuyler, you will play a crucial role in providing technical support to our staff. This position involves responding to queries and tickets through various channels such as Teams Chat, email, ticket system, and phone. You will have the opportunity to train colleagues on troubleshooting methods, assist new employees in accessing computer accounts, and update training manuals for software and hardware. Your expertise will be instrumental in resolving network and computer system issues, diagnosing errors, and installing or modifying software. Additionally, you will remotely access hardware and software to address concerns efficiently and effectively.

Does this sound like you?

To excel as a Help Desk Technician at The Arc of Chemung-Schuyler, candidates should ideally possess 1-2 years of experience in an Information Technology Help Desk role. While not mandatory, familiarity with Office 365 and SharePoint is advantageous for this position. Successful applicants will demonstrate proficiency in diagnosing and resolving technical issues, excellent communication skills to assist colleagues effectively, and the ability to adapt to various software and tools efficiently.

A problem-solving mindset, attention to detail, and a passion for assisting others with technical problems are key attributes that will contribute to success in this role. Join our team and showcase your IT expertise in a rewarding and dynamic environment.

Our team needs you!

If you think this job aligns with your requirements, then submitting an application is simple. Good luck!

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