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"Join the Acme Family"

"Join the Acme Family"

SOCIAL MEDIA COMMUNITY COORDINATOR

FLSA Status: Full-Time Salary Exempt

Acme Brick Company, a Berkshire Hathaway company, manufactures and distributes brick and building materials across 13 states. We take pride in being more than a brick company-we're a team of dedicated professionals focused on quality products, exceptional service, and long-term partnerships.

Summary

Join our dynamic marketing team as a Social Media Community Coordinator! You'll collaborate on content creation, manage daily community engagement across platforms, and serve as our primary PR associate. This role combines social media expertise with operational support-maintaining processes, driving communication, and ensuring consistent, quality brand representation.

Essential Duties and Responsibilities (other duties may be assigned)

Community Management & Engagement

       Manage day-to-day communication with our social media audience across all active platforms (Facebook, Instagram, LinkedIn, X, TikTok, Pinterest, YouTube)

       Monitor passive platforms (Bluesky, Threads, Truth Social) for brand mentions and emerging opportunities

       Monitor, respond to, and moderate user comments, messages, and inquiries in a timely and professional manner

       Develop and implement community engagement strategies to grow and nurture our online audience

       Stay current on social media trends, best practices, and platform updates

Content Collaboration & Campaign Support

       Collaborate with the Social Media Specialist to develop, create, and schedule trending content that boosts engagement

       Assist in planning and executing social media contests, interactive content, and campaigns that encourage responses and conversations

       Attend company events to capture photo and video content as needed

Influencer & Partner Outreach

       Support our new influencer marketing initiative by assisting with outreach, communication, and coordination

       Assist with identifying and engaging influencers, potential brand advocates, and partner brands to expand community outreach

Public Relations & Media Contact

       Serve as initial contact for media inquiries and journalist communications

       Write and distribute press releases and media materials

       Develop and execute media pitches for company news and announcements

       Maintain media contact database and coordinate interview logistics

       Monitor media coverage and industry news

Brand Protection & Crisis Support

       Support crisis management efforts by monitoring and addressing potential issues across social channels

       Proactively identify and address conflicts that could impact the brand's reputation

Internal Programs & Training

       Assist with social media training sessions for Acme Sales Associates

       Support the Social Media Specialist in managing Sprout's Advocacy program for Acme Associates

Skills and Experience Required for Success

       Bachelor's degree (preferred but not required) or equivalent experience in marketing, journalism, English, communications, or public relations preferred

       Prefer experience in social media management or community management

       Experience with the major social media platforms (Facebook, Instagram, LinkedIn, X, TikTok, Pinterest, YouTube)

       Microsoft Office experience (specifically with Excel, Word, PowerPoint, and Outlook). Familiarity with web-based design platforms (Adobe Express, Canva) is a plus

       Excellent written and verbal communication skills

       Strong understanding of major social media platforms and their best practices

       Ability to work in a fast-paced environment and manage multiple priorities

       Creative problem-solving skills and attention to detail

Competencies Required for Success

       Passionate about social media and emerging digital trends

       Empathetic and able to handle difficult online situations with tact and kindness

       Self-motivated and proactive

       Team player with strong interpersonal skills

       Adaptable and able to learn quickly in a changing digital landscape

       Integrity

       Communication

       Teamwork

       Analytical Thinking

       Improvement Mindset

We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.