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Travel Agent Jobs in Puerto Rico (NOW HIRING)

Sonesta International Hotels Corporation

Reservations Agent

San Juan, PR · On-site

$15.75 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

They answer customers' questions, make travel suggestions and book rooms and tickets. - Analyze all guest and travel agent requirements through telephone and emails and recommend suitable options for ...

Sonesta International Hotels

Reservations Agent

San Juan, PR

$15.75 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

They answer customers' questions, make travel suggestions and book rooms and tickets. - Analyze all guest and travel agent requirements through telephone and emails and recommend suitable options for ...

Travel + Leisure Co.

Vacation Sales Agent

Rio Grande, PR

$150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Vacation Sales Agent * 6000 Rio Mar Blvd, Rio Grande, Puerto Rico, 00745 * Community Marketing ... Job Summary Join the Travel + Leisureteam as a Vacation Sales Ambassadorand turn your high energy ...

Tradewind

PR · On-site

$10.50 - $14/hr

... travel--both private and scheduled service--throughout North America and the Caribbean. For more ... Agent (Level 1) to be based in San Juan, PR. The ideal candidate will provide the highest level of ...

Tradewind Aviation

PR · On-site

$10.50 - $14/hr

... travel-both private and scheduled service-throughout North America and the Caribbean. For more ... Agent (Level 1) to be based in San Juan, PR. The ideal candidate will provide the highest level of ...

Tradewind Aviation LLC

PR

$10.50 - $14/hr

... travel-both private and scheduled service-throughout North America and the Caribbean. For more ... Agent (Level 1) to be based in San Juan, PR. The ideal candidate will provide the highest level of ...

U.S. Customs and Border Protection

PR · On-site

$191K/yr

  • Medical

  • Dental

  • Retirement

... travel and trade. DON'T FORGET TO CHECK OUT THE INCENTIVES - SEE SALARY SECTION BELOW! Salary and Benefits Begin your career as a Marine Interdiction Agent (MIA) and make up to $76,745-$142,199per ...

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Travel Agent information

What are the key skills and qualifications needed to thrive as a travel agent, and why are they important?

To thrive as a Travel Agent, you need strong customer service abilities, attention to detail, and a good understanding of travel industry practices, often supported by a certification such as CTA (Certified Travel Associate). Familiarity with Global Distribution Systems (GDS) like Amadeus or Sabre, as well as booking and reservation platforms, is typically required. Excellent communication, problem-solving skills, and the ability to adapt to client preferences set outstanding agents apart. These skills ensure clients receive personalized, efficient service and seamless travel experiences.

How does a travel agent typically collaborate with clients and travel vendors to create customized travel experiences?

Travel agents work closely with clients to understand their preferences, budget, and special requirements, then liaise with airlines, hotels, tour operators, and other service providers to arrange travel itineraries. This involves frequent communication, negotiation for the best rates or perks, and coordination to ensure all components of a trip align smoothly. Agents often troubleshoot issues such as flight changes or accommodation concerns, acting as an advocate for their client. Building strong relationships with both clients and vendors is essential for delivering memorable, tailored travel experiences.

What is the difference between Travel Agent vs Travel Consultant?

AspectTravel AgentTravel Consultant
CredentialsNone required, but certifications like IATA can helpSimilar credentials, often with additional certifications
Work EnvironmentRetail agencies, online platforms, or independentConsulting firms, agencies, or online
Industry UsageCommonly used term for booking travelOften used interchangeably, emphasizing personalized service

Travel Agents and Travel Consultants both assist clients with travel planning and bookings. While the terms are often used interchangeably, Travel Consultants may focus more on personalized, expert advice, whereas Travel Agents typically handle bookings through agencies. Both roles require similar credentials and work environments, making them closely related in the travel industry.

How much do you earn as a travel agent?

Travel agents typically earn a median annual salary of around $40,000 to $50,000, though earnings can vary based on experience, location, and commission sales. Many travel agents also earn additional income through commissions on bookings and may work in agencies or independently with relevant certifications.

Is becoming a travel agent a good career?

A career as a travel agent involves helping clients plan trips, booking accommodations, and providing travel advice. Success in this field requires strong customer service skills, knowledge of travel systems, and often industry certifications; it can offer flexible hours and opportunities for specialization. However, the industry can be competitive and affected by changes in travel trends and technology.
More about Travel Agent jobs

What are the most commonly searched types of Travel Agent jobs in Puerto Rico?

The most popular types of Travel Agent jobs in Puerto Rico are:

What are popular job titles related to Travel Agent jobs in Puerto Rico?

For Travel Agent jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Travel Agent jobs in Puerto Rico look for?

The top searched job categories for Travel Agent jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Travel Agent jobs?

Cities in Puerto Rico with the most Travel Agent job openings:

What are popular job titles related to Travel Agent jobs in PR?

For Travel Agent jobs in PR, the most frequently searched job titles are:

Travel Agent jobs near you
Infographic showing various Travel Agent job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 11% Part Time, and 16% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Reservations Agent

Sonesta International Hotels Corporation

San Juan, PR • On-site

$15.75 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Sonesta International Hotels rating

7.0

Company rating: 7.0 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

28th of 108 rated hotels

Job description

We're Sonesta International Hotels.
The 8th largest hotel company in the U.S.-and growing fast.
An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.
Together We Thrive-bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.
Job Description Summary
Reservations Agent assists customers with the planning and booking aspect of their vacation or stay. They may support customers in person, on the phone, online or a combination of these. They answer customers' questions, make travel suggestions and book rooms and tickets.
Job Description
- Analyze all guest and travel agent requirements through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations.
- Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various hotel services and operations.
- Assist to make all room reservations and ensure maximize room revenue for all and ensure all reservation detail update on all computers within required operating procedures.
- Coordinate with sales department and manage all communication for group bookings and maintain all calendars for hotel and inform operation staff for same.
- Manage all incoming calls for reservation department and ensure response all queries and maintain professional relationship and atmosphere at all times.
- Develop and maintain professional relationships with all computer associate and supervise and inform manager of all issues and coordinate with call center to resolve same.
- Assist to book and block all rooms according to required standards and manage all special reservations and monitor all reservations and discounts.
- Manage all mails from guests and ensure response and completion of all guest requests and evaluate all reservation logbook and provide update on everyday basis.
- Ensure compliance to all security and safety standards on everyday basis and ensure optimal utilization of all resort software systems and maintain knowledge on all room types and its availability.
Additional Job Information/Anticipated
Pay Range
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
  • Medical, Pharmacy, Dental, and Vision Insurance
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Paid Funeral Leave
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Referral Incentive
  • Doctor Clinic
  • Sick Incentive
  • Development Programs
  • Milestone (Years of Service) Incentive
  • Employee Cafeteria
  • Company Paid Life Insurance
  • Various Employee Perks and Discounts

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

What Sonesta International Hotels employees say

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