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Travel Agent Assistant Jobs in Puerto Rico (NOW HIRING)

Reservations Agent

San Juan, PR

$15.75 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and travel agent requirements through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations. - Ensure all incoming calls with courtesy and ...

PR · On-site

$10.50 - $14/hr

... travel--both private and scheduled service--throughout North America and the Caribbean. For more ... Greet and assist all customers in a friendly and courteous manner. * Provide ticketing assistance ...

PR · On-site

$10.50 - $14/hr

... travel-both private and scheduled service-throughout North America and the Caribbean. For more ... Greet and assist all customers in a friendly and courteous manner. * Provide ticketing assistance ...

PR

$10.50 - $14/hr

... travel-both private and scheduled service-throughout North America and the Caribbean. For more ... Greet and assist all customers in a friendly and courteous manner. * Provide ticketing assistance ...

Hotel Front Desk Agent

Carolina, PR

$9.50 - $12/hr

... you to travel like you live. The hotel is located steps away from the award-winning Isla Verde ... Have knowledge of emergency procedures and assist as needed. * Handle check-ins and checkouts in a ...

Hotel Front Desk Agent

Carolina, PR

$9.50 - $12/hr

... you to travel like you live. The hotel is located steps away from the award-winning Isla Verde ... Have knowledge of emergency procedures and assist as needed. * Handle check-ins and checkouts in a ...

PR

$10 - $12.75/hr

... travel-both private and scheduled service-throughout North America and the Caribbean. For more ... Guide and assist clients through the U.S. Customs and Border Protection international clearance ...

PR · On-site

$10 - $12.75/hr

... travel--both private and scheduled service--throughout North America and the Caribbean. For more ... Guide and assist clients through the U.S. Customs and Border Protection international clearance ...

PR · On-site

$10 - $12.75/hr

... travel-both private and scheduled service-throughout North America and the Caribbean. For more ... Guide and assist clients through the U.S. Customs and Border Protection international clearance ...

... Willingness to travel to offsite client or sales meetings -Confident making strategic ... assistant/agent creation for SEO workflow and processes

... Willingness to travel to offsite client or sales meetings -Confident making strategic ... assistant/agent creation for SEO workflow and processes

PR · On-site

$27K - $35K/yr

POSITION FOR SAN JUAN STATION - SAN JUAN , PUERTO RICO SUMMARY The Cargo Handler agent is ... Ability to lift and/or move heavy items and assist others when lifting is required PHYSICAL ...

Tax Manager - Federal / Corporate Tax

San Juan, PR · On-site

$108K - $142K/yr

Our team will assist with global tax challenges and transform the tax department to create greater ... Ability to travel up to 25%, on average, based on the work you do and the clients and industries ...

Tax Manager - Real Estate

San Juan, PR

$108K - $142K/yr

Using proprietary technologies to assist clients in streamlining their tax compliance processes and ... Ability to travel up to 25%, on average, based on the work you do and the clients and industries ...

Our team will assist with global tax challenges and transform the tax department to create greater ... Ability to travel up to 25%, on average, based on the work you do and the clients and industries ...

Travel Agent Assistant information

What is a travel agent assistant?

Travel Agent Assistants are professionals who support travel agents in planning and booking trips for clients. They handle administrative tasks, research travel options, prepare itineraries, and assist with reservations for flights, hotels, and tours. Their role is essential in ensuring smooth travel arrangements and providing excellent customer service. By helping with the organizational aspects of travel planning, they allow travel agents to focus on client relations and complex travel needs.

How does a travel agent assistant typically collaborate with travel agents and clients during the booking process?

As a Travel Agent Assistant, you'll work closely with travel agents to support the entire booking process, from researching travel options to preparing itineraries and confirming reservations. Your role often involves direct communication with suppliers, such as airlines and hotels, as well as answering client inquiries and handling documentation. This collaboration ensures that clients receive timely and accurate travel arrangements, while also allowing you to develop strong organizational and interpersonal skills. Regular team meetings and open communication are common, helping to ensure a smooth workflow and high client satisfaction.

What are the key skills and qualifications needed to thrive as a travel agent assistant, and why are they important?

To thrive as a Travel Agent Assistant, you need strong organizational skills, attention to detail, and a basic understanding of travel industry operations, often supported by a high school diploma or relevant experience. Familiarity with booking software such as Sabre or Amadeus, as well as proficiency in Microsoft Office, is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills ensure smooth travel arrangements, client satisfaction, and efficient support for travel agents in a dynamic environment.

What is the difference between Travel Agent Assistant vs Travel Agent?

AspectTravel Agent AssistantTravel Agent
CredentialsHigh school diploma or equivalent; certifications like CLIA or IATA helpfulSame as assistant; often requires additional certifications or licenses for selling travel
Work EnvironmentSupport role in travel agencies, handling administrative tasksClient-facing role, planning and booking travel arrangements
ResponsibilitiesAdministrative support, booking support, customer inquiriesConsulting clients, creating travel itineraries, closing sales

In summary, a Travel Agent Assistant primarily provides administrative and support functions within a travel agency, while a Travel Agent actively engages with clients to plan and sell travel services. Both roles often share similar credentials but differ in responsibilities and client interaction levels.

What are the most commonly searched types of Travel Agent jobs in Puerto Rico?

The most popular types of Travel Agent jobs in Puerto Rico are:

What are popular job titles related to Travel Agent Assistant jobs in Puerto Rico?

For Travel Agent Assistant jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Travel Agent Assistant jobs in Puerto Rico look for?

The top searched job categories for Travel Agent Assistant jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Travel Agent Assistant jobs?

Cities in Puerto Rico with the most Travel Agent Assistant job openings:

Infographic showing various Travel Agent Assistant job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 11% Part Time, and 16% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

$15.75 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Sonesta International Hotels rating

7.0

Company rating: 7.0 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

28th of 108 rated hotels


Job description

We're Sonesta International Hotels.
The 8th largest hotel company in the U.S.-and growing fast.
An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.
Together We Thrive-bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.
Job Description Summary
Reservations Agent assists customers with the planning and booking aspect of their vacation or stay. They may support customers in person, on the phone, online or a combination of these. They answer customers' questions, make travel suggestions and book rooms and tickets.
Job Description
- Analyze all guest and travel agent requirements through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations.
- Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various hotel services and operations.
- Assist to make all room reservations and ensure maximize room revenue for all and ensure all reservation detail update on all computers within required operating procedures.
- Coordinate with sales department and manage all communication for group bookings and maintain all calendars for hotel and inform operation staff for same.
- Manage all incoming calls for reservation department and ensure response all queries and maintain professional relationship and atmosphere at all times.
- Develop and maintain professional relationships with all computer associate and supervise and inform manager of all issues and coordinate with call center to resolve same.
- Assist to book and block all rooms according to required standards and manage all special reservations and monitor all reservations and discounts.
- Manage all mails from guests and ensure response and completion of all guest requests and evaluate all reservation logbook and provide update on everyday basis.
- Ensure compliance to all security and safety standards on everyday basis and ensure optimal utilization of all resort software systems and maintain knowledge on all room types and its availability.
Additional Job Information/Anticipated
Pay Range
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
  • Medical, Pharmacy, Dental, and Vision Insurance
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Paid Funeral Leave
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Referral Incentive
  • Doctor Clinic
  • Sick Incentive
  • Development Programs
  • Milestone (Years of Service) Incentive
  • Employee Cafeteria
  • Company Paid Life Insurance
  • Various Employee Perks and Discounts

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

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