Training And Development Manager Jobs in Rochester, NY

Description:

About Monroe Ambulance

For over 50 years, Monroe Ambulance has served our community with Quality, Compassion, and Integrity—values that define not only how we care for our patients, but also how we care for our people. As a second-generation, family-led organization, we are deeply committed to being an employer of choice, fostering an environment where every employee feels known, valued, and supported to do their best work.

The Opportunity

We are seeking a full-time enthusiastic Training and Staff Development Instructor to help deliver high-quality EMS education and support the development of future and current providers. If you are passionate about teaching, committed to student success, and eager to strengthen patient care through exceptional education, and make an impact in your community then this position is for you.

Why Monroe

• Comprehensive health, dental, and vision options (including 100% company-paid HDHP plan).
• 401(k) with company match.
• Generous paid time off and holidays.

The compensation range for this position is $30.00 - $35.00 per hour, representing our good faith and reasonable estimate of the potential compensation at the time of posting. Actual compensation will be determined based on various factors, including the candidate's qualifications, experience, and skill set.

Company Purpose

Monroe Ambulance’s purpose is to positively impact healthcare outcomes for our community through education and innovation by skilled and empowered employees.

Position Overview

The Training & Staff Development Instructor is responsible for delivering high-quality, engaging instruction to students while supporting the educational mission of the program. This position requires a strong understanding of the subject matter and effective classroom management skills to promote a positive and productive learning environment.

The Training & Staff Development Instructor assists in the development and implementation of curriculum, supports instructional consistency, and contributes to the evaluation of student progress in accordance with established standards. This role serves as a collaborative resource to help ensure the successful day-to-day delivery of educational programs and alignment with established academic objectives.

Duties and Responsibilities

Patient Care

• Assist in the development, implementation, and delivery of classroom lectures and hands-on skills training for EMT students, new hires, current employees and external clients ensuring compliance with NYS BEMS protocols and regional regulations.

Assist in developing and delivering AHA and NAEMT classes for both internal and external training as needed.

Assist in the development and presentation of external training courses that prioritize high quality patient care and teamwork ensuring adherence to NYS BEMS protocols and regional regulations.

Assist in developing and implementing comprehensive training programs that prioritize high-quality patient care based on recommendations of QA committee & Training and Education Committee.

Assist in the development of remediation plans for those employees who may need additional assistance to meet learning objectives or regional standards.

Safety

· Promote a culture of safety during lectures, educational content, and training scenarios.

· Ensure all students and employees receive and understand safety content including how and why a culture of safety is critical.

Team

• Promote a culture of collaboration and teamwork through training initiatives.
• Collaborate and share ideas to standardize course delivery and provide feedback to ensure consistent educational outcomes.
• Collaborate with patient care and operations teams to provide training on new technologies, gear, and equipment.
• Prepare Lesson planning for didactic sessions in accordance with the DOH BEMS policies and the National Standards curriculum.
• Facilitate interdepartmental communication and collaboration to support the organization's mission and values.

Documentation

• Instructors are responsible for teaching courses and may also develop new course materials, lesson plans, and assessments in adherence to NYS BEMS regulations.
• Foster a positive, productive, and inclusive learning atmosphere in the classroom or lab.
• Instructors must stay current with trends in education and instructional methods, ensuring that effective and relevant teaching strategies are used.
• Ensure compliance with all company policies and procedures and state regulations.
• Assist Deputy Chief of Training and Staff Development and the Training and Staff Development Coordinator with administrative tasks, such as contributing to long-range planning, managing resources and filing.
• Complete and submit all required documentation on a timely basis as specified by the agency and Deputy Chief of Training and Staff Development.
• · Keep accurate and efficient records of student grades, attendance, performance evaluations rubrics.
• Assist in the administration of both formative and summative assessments-such as exams, projects, and direct observation-to measure the effectiveness of the learning objectives.

Requirements:

Requirements

• Strong interpersonal and communication skills.
• Flexibility and a commitment to customer service and student success.
• Ability to adapt curriculum to meet state regulatory requirements, local needs, and national best practices.
• Knowledge of adult learning theory and effective instructional methodologies.
• Demonstrated teaching and facilitation skills in classroom and practical settings.
• Familiarity with competency-based education.
• Ability to assess learner progress and provide clear, constructive feedback.
• Ability to encourage critical thinking and problem-solving among students.
• Strong organizational skills and attention to detail.
• Ability to maintain accurate, complete educational records.
• Understanding of EMS education accreditation standards and requirements.

Qualifications

• Current New York State Certification EMT-P and current CPR Certification.
• Minimum 5 years of field experience at the level of paramedic.
• Minimum 3 years teaching experience at the level of lead instructor preferred.
• NYS Certified Instructor Coordinator (CIC) within 18 months of appointment.
• AHA Instructor.
• NAEMT Instructor preferred.
• NAEMSE Level 1 Course preferred.
• Associate's degree preferred.

Physical Demands & Work Environment

The employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. The employee is required to sit; climb or balance; step, stoop, kneel, or crouch. The employee must frequently lift and/or carry a maximum of 125 pounds unassisted and up to 300 pounds as part of a two-person crew. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Works indoors in a classroom setting with occasional exposure to outside, hazardous conditions and to blood/body fluids, requires respirator use, fumes/odors, extended day, and temperature changes. Frequently works with others, face-to-face contact with others with exposure to noise, mechanical equipment, and electrical equipment.

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

Monroe Ambulance is an Equal Opportunity Employer and prohibits discrimination based on any protected status. As required by United States law, all qualified applicants will receive consideration for employment without regard to age, color, disability, genetic predisposition or carrier status, national origin, race, religion, sex (including pregnancy, sexual orientation, and gender identity), status as a protected veteran, or as a member of any other protected group or activity under federal, state and local law.We will make reasonable accommodations for employees with disabilities to enable them to perform the essential functions of their position unless doing so poses an undue hardship to the company or a direct threat to health or safety.