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Trainee First Notice Of Loss Claims Representative Jobs

Kemper

First Notice of Loss Representative

Henderson, NV

$14.50 - $18.75/hr

In this role, you will serve as the first point of contact for our customers and provide them with ... Enter information into the claims system Initiating the claims handling process. * Answer customer ...

Fortegra

First Notice of Loss Specialist

Jacksonville, FL · On-site

$15.25 - $20.25/hr

... branch representatives and managing general agents. This role combines Customer Service, FNOL ... Familiarity with insurance terminology, claims processes, and general industry standards * The ...

The Mutual Group

Customer Experience Rep

Des Moines, IA · On-site

$15.50 - $21.25/hr

Customer Experience Representative As a Customer Experience Representative, you will handle tasks ... Completes other claim items including but not limited to: first notice of loss claims, policy ...

The Mutual Group

Customer Experience Rep

Iowa, LA

$14.25 - $19.25/hr

Customer Experience As a Customer Experience Representative, you will handle tasks within the ... Completes other claim items including but not limited to: first notice of loss claims, policy ...

Brookfield

Senior Claims Representative

Omaha, NE

$24.75 - $28.65/hr

... of non-injury auto liability claims, which includes first and third party, repairable losses claims ... The Representatives work closely with other departments, vendors and defense counsel as needed ...

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Trainee First Notice Of Loss Claims Representative information

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How much do trainee first notice of loss claims representative jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for trainee first notice of loss claims representative in the United States is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Trainee First Notice Of Loss Claims Representative vs Claims Adjuster?

AspectTrainee First Notice Of Loss Claims RepresentativeClaims Adjuster
CredentialsTypically entry-level, may require a high school diploma or equivalentOften requires relevant certifications or licenses, such as state adjuster licenses
Work EnvironmentCustomer service-focused, training environment, office or remoteField or desk-based, investigating and evaluating claims
Employer & Industry UsageInsurance companies, training roles for new hiresInsurance companies, experienced role in claims processing

The Trainee First Notice Of Loss Claims Representative is an entry-level role focused on initial claim reporting and customer interaction, often in a training capacity. In contrast, a Claims Adjuster handles detailed claim investigations and settlements, usually requiring more experience and certifications. Both roles are essential in the insurance industry but differ in responsibilities and experience levels.

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Trainee First Notice Of Loss Claims Representative jobs near you
Infographic showing various Trainee First Notice Of Loss Claims Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $41,287 per year, or $19.8 per hour.

Customer Service - First Notice of Loss Claims Representative

Superior Underwriters

Las Vegas, NV

Full-time

Posted 11 days ago

Job description

Customer Service - First Notice of Loss Specialist

Location: Corporate Office Las Vegas, NV

Superior Underwriters is a respected leader in the insurance industry, dedicated to providing exceptional claims handling and customer service. Superior Underwriters is seeking a detail-oriented, and customer-focused professional to join our team as a First Notice of Loss Specialist.

We offer Competitive salary and benefits package, opportunities for career growth and development. We reward hard work, promote from within and offer excellent training and career development for our employees.

In this FNOL claims role, you will serve as the first point of contact for clients reporting claims and seeking policy information. You’ll provide exceptional service, gather and document all necessary loss information, and ensure client inquiries and claim data are handled accurately and promptly.

Key Responsibilities:

· Respond to client inquiries via phone, email, or fax in a timely, courteous, and professional manner.

· Provide accurate and clear information regarding insurance policies, claims processes, and services.

· Accurately input and maintain customer and claims data in the CRM system.

· Handle customer complaints and concerns with a focus on positive resolution.

· Assist with claims processing, claims update inquiries, coverage verification, and account updates.

· Collaborate with internal departments (underwriting, claims, customer service) to resolve complex client issues.

· Support claim intake processes, including FNOL (First Notice of Loss) entry and settlement processing.

· Conduct follow-ups to ensure customer satisfaction and ongoing support.

· Recommend appropriate services or products based on customer needs.

· Meet or exceed service performance goals, including response time and customer satisfaction.

Qualifications & Requirements:

· Strong verbal and written communication skills.

· Exceptional attention to detail and accuracy.

· Ability to manage multiple tasks and prioritize in a fast-paced setting.

· Critical thinking and problem-solving skills.

· Proficiency in Microsoft Office; CRM system experience preferred.

· Professional, empathetic, and calm demeanor under pressure.

Education/Experience/Licenses/Certificates:

· Bilingual in Spanish and English (required).

· Background in Property & Casualty Insurance (preferred).

· Previous experience in customer service, underwriting, or call center environments is a plus.

Physical Demands:

· Sit for long periods of time

· Repeat the same movements

· Use of hands to handle, control, or feel objects, tools or controls

· See details of objects that are less than a few feet away

· Understand the speech of another person

· Speak clearly so listeners can understand

Superior Underwriters is an equal opportunity employer. We value integrity, accuracy, and professionalism in everything we do. If you're ready to bring your skills into a role where every inspection contributes to protecting people and property, we encourage you to apply.