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Total Loss Claims Jobs (NOW HIRING)

Fifth Third

Loss Claims Specialist

Grand Rapids, MI · On-site

Under moderate supervision, collects and documents accounts involved in total or repairable loss claims involving a primary insurance carrier and/or GAP company in accordance with departmental ...

Chubb

Auto Claim Examiner

Phoenix, AZ · On-site

Total Loss Claims: A Total Loss Claim Examiner at Chubb Insurance is responsible for handling Total Loss claims. The examiner role entails: * Reviewing and analyzing personal or commercial auto ...

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Total Loss Claims information

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$30.5K

$64.6K

$90K

How much do total loss claims jobs pay per year?

As of Jul 19, 2026, the average yearly pay for total loss claims in the United States is $64,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Total Loss Claims Adjuster, and why are they important?

To thrive as a Total Loss Claims Adjuster, you need a solid understanding of automotive insurance policies, claims processes, and valuation methods, typically with a background in insurance or related certifications. Familiarity with claims management software, valuation tools like CCC One or Mitchell, and strong computer proficiency are often required. Excellent negotiation, customer service, and problem-solving skills help you effectively manage claimant expectations and resolve complex cases. These abilities are essential to ensure fair settlements, maintain customer satisfaction, and uphold regulatory compliance in a fast-paced insurance environment.

What are some common challenges faced by professionals in Total Loss Claims, and how can they be managed?

Professionals in Total Loss Claims often encounter challenges such as managing high caseloads, handling emotionally distressed customers, and navigating complex policy details. Balancing efficiency with empathy is key, as claimants are often dealing with stressful situations. Staying organized and up to date on insurance regulations helps ensure timely and accurate settlements. Collaborating closely with adjusters, appraisers, and other departments also supports smoother claim resolution.

What is the difference between Total Loss Claims vs Auto Appraisers?

AspectTotal Loss ClaimsAuto Appraisers
Required CredentialsInsurance licensing, claims trainingAuto appraisal certifications, industry knowledge
Work EnvironmentInsurance companies, claims officesAuto repair shops, dealerships
Industry UsageClaims processing, insurance settlementsVehicle damage assessment, repair estimates

While Total Loss Claims professionals handle insurance claims for vehicles deemed a total loss, Auto Appraisers focus on assessing vehicle damage and estimating repair costs. Both roles require industry-specific knowledge and certifications but serve different functions within the auto insurance and repair industry.

What are Total Loss Claims?

Total loss claims refer to insurance claims filed when a vehicle or property is damaged beyond economical repair, meaning the cost to fix it exceeds its actual cash value. In such cases, the insurer typically pays out the value of the vehicle or property rather than covering repair costs. The process involves damage assessment, valuation, and negotiation with the policyholder. Total loss adjusters help guide claimants through paperwork, settlement offers, and vehicle or property disposition. Understanding how total loss is determined and what documentation is needed can help expedite the claims process.
More about Total Loss Claims jobs
What are the most commonly searched types of Total Loss Claims jobs? The most popular types of Total Loss Claims jobs are:
What job categories do people searching Total Loss Claims jobs look for? The top searched job categories for Total Loss Claims jobs are:
Total Loss Claims jobs near you
Infographic showing various Total Loss Claims job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $64,609 per year, or $31.1 per hour.
Total Loss Claims Specialist

Total Loss Claims Specialist

First Chicago Insurance

Chicago, IL

$40K - $58K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

First Chicago Insurance rating

5.7

Company rating: 5.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

267th of 281 rated insurance

Job description

Join First Chicago Insurance Company (FCIC) as a Full-Time Total Loss Claims Specialist and immerse yourself in a dynamic environment designed for those who thrive on making a difference! Located in Bedford Park, IL, this onsite position offers you the thrilling opportunity to navigate the complexities of auto claims, turning challenges into innovative solutions. Collaborate with a fun and energetic team that prioritizes customer-centricity and excellence, making every day a unique adventure.

Here, your expertise will directly impact clients' lives, ensuring they receive the support they deserve in their time of need. If you're ready to elevate your career in a high-performance culture where your contributions are valued and celebrated, this is your chance to shine! You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Paid Time Off, and Snack/Drink Room. Seize the moment and become an integral part of a company that champions innovation and service.

A little about First Chicago Insurance Company (FCIC)

Are you preparing for your upcoming graduation and starting your career? Are you a recent college grad looking for that perfect opportunity? If you are looking for a rewarding career in the insurance industry, and not just a job, we have the perfect opportunity for YOU! We offer the training and support to start your career in the insurance industry!

What's your day like?

As a Full-Time Total Loss Claims Specialist at First Chicago Insurance Company (FCIC), you will review and determine the course of action for each assigned claim, leveraging your technical expertise to support the final disposition of losses. Your role involves investigating and evaluating total loss files for both insureds and third-party claimants, ensuring prompt follow-up on necessary documentation like signed titles to facilitate efficient salvage resolution. You will maintain thorough documentation and keep accurate records of each claim's activity while prioritizing and organizing work to ensure timely conclusions. By preparing and presenting claim evaluations for settlement authority, you will directly collaborate with both internal and external customers to establish facts and gather evidence.

Your professional interactions with vendors will uphold our company's commitment to quality service, while also providing exceptional customer service to all parties involved. This is your opportunity to make a real impact in the insurance industry!

What you need to be successful

To excel as a Full-Time Total Loss Claims Specialist at First Chicago Insurance Company (FCIC), you need a solid foundation of skills and experiences that align with our dynamic work environment. Ideally, you possess 2-3 years of previous auto insurance or auto-related experience, coupled with excellent analytical and organizational abilities. Strong interpersonal and communication skills-both verbal and written-are essential as you will interact with various stakeholders. A general working knowledge of claims policies, file procedures, and state rules and regulations is crucial for navigating the complexities of each claim.

The ability to pass written examinations for licensing as a Claims Adjuster is required. While a college degree and prior claims experience are preferred, familiarity with online claims systems will set you apart from the competition. Being bi-lingual is a plus, enabling you to connect with a broader range of clients and enhance customer service delivery.

Knowledge and skills required for the position are:

QUALIFICATIONS:

  • 2-3 years previous auto claims insurance handling or other auto related experience required
  • Excellent analytical
  • organizational, interpersonal, and communication (verbal, written, and phone) skills
  • General working knowledge of policies, file procedures, state rules, and regulations
  • Ability to pass written examinations where required by state statutes to become a licensed Claims Adjuster
  • College degree preferred but not required
  • Ability to use on-line claims system
  • Bi-lingual in Spanish is a plus but not required
  • In-Office Position in Bedford Park, IL.
Connect with our team today!

If you think this part-time job is a fit for what you are looking for, applying is a snap - just follow the instructions on this page. Good luck!

Estimated Compensation Range: $40,000/year-$58,000/year*

*Published ranges are estimates

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