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Total Loss Claims Jobs (NOW HIRING)

LOYALTY MGA LLC

Total Loss Claims Adjuster

Miami, FL · On-site

Investigate and assess auto insurance claims across various segments, including Bodily Injury, Personal Injury Protection, Property Damage, Payment Adjustment, Appraisal, and Special Investigation ...

Assuranceamerica

Total Loss Adjuster

Birmingham, AL · On-site

Job Summary The Total Loss Adjuster will provide service to customers regarding claims involving auto total losses. The Total Loss Adjuster will be responsible for preparation of necessary ...

New

Assuranceamerica

Total Loss Adjuster

Mcallen, TX

Job Summary The Total Loss Adjuster will provide service to customers regarding claims involving auto total losses. The Total Loss Adjuster will be responsible for preparation of necessary ...

New

Assuranceamerica

Total Loss Adjuster

Tampa, FL

Job Summary The Total Loss Adjuster will provide service to customers regarding claims involving auto total losses. The Total Loss Adjuster will be responsible for preparation of necessary ...

New

Assuranceamerica

Total Loss Adjuster

Atlanta, GA

Job Summary The Total Loss Adjuster will provide service to customers regarding claims involving auto total losses. The Total Loss Adjuster will be responsible for preparation of necessary ...

New

Oklahoma Farm Bureau Insurance

Total Loss Adjuster

Tulsa, OK · On-site

$54K - $70K/yr

Confirm coverage for claims. Responsible for the accurate and efficient completion of all phases of an auto total loss claim; process from inception to settlement. * Investigate personally and/or in ...

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Total Loss Claims information

See salary details

$30.5K

$64.6K

$90K

How much do total loss claims jobs pay per year?

As of Aug 24, 2026, the average yearly pay for total loss claims in the United States is $64,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What is a total loss claim?

Total loss claims refer to insurance claims filed when a vehicle or property is damaged beyond economical repair, meaning the cost to fix it exceeds its actual cash value. In such cases, the insurer typically pays out the value of the vehicle or property rather than covering repair costs. The process involves damage assessment, valuation, and negotiation with the policyholder. Total loss adjusters help guide claimants through paperwork, settlement offers, and vehicle or property disposition. Understanding how total loss is determined and what documentation is needed can help expedite the claims process.

What are some common challenges faced by professionals in total loss claims, and how can they be managed?

Professionals in Total Loss Claims often encounter challenges such as managing high caseloads, handling emotionally distressed customers, and navigating complex policy details. Balancing efficiency with empathy is key, as claimants are often dealing with stressful situations. Staying organized and up to date on insurance regulations helps ensure timely and accurate settlements. Collaborating closely with adjusters, appraisers, and other departments also supports smoother claim resolution.

What are the key skills and qualifications needed to thrive as a total loss claims adjuster, and why are they important?

To thrive as a Total Loss Claims Adjuster, you need a solid understanding of automotive insurance policies, claims processes, and valuation methods, typically with a background in insurance or related certifications. Familiarity with claims management software, valuation tools like CCC One or Mitchell, and strong computer proficiency are often required. Excellent negotiation, customer service, and problem-solving skills help you effectively manage claimant expectations and resolve complex cases. These abilities are essential to ensure fair settlements, maintain customer satisfaction, and uphold regulatory compliance in a fast-paced insurance environment.

What is the difference between Total Loss Claims vs Auto Appraisers?

AspectTotal Loss ClaimsAuto Appraisers
Required CredentialsInsurance licensing, claims trainingAuto appraisal certifications, industry knowledge
Work EnvironmentInsurance companies, claims officesAuto repair shops, dealerships
Industry UsageClaims processing, insurance settlementsVehicle damage assessment, repair estimates

While Total Loss Claims professionals handle insurance claims for vehicles deemed a total loss, Auto Appraisers focus on assessing vehicle damage and estimating repair costs. Both roles require industry-specific knowledge and certifications but serve different functions within the auto insurance and repair industry.

Is it hard to become a total loss claims adjuster?

Becoming a total loss claims adjuster typically requires relevant insurance knowledge, often gained through industry certifications such as the AIC or CPCU, and experience in claims handling. The role involves evaluating vehicle damage, estimating repair costs, and making settlement decisions, which can require strong analytical and communication skills. Entry barriers vary by employer but generally include a background in insurance or related fields and passing licensing exams where applicable.
More about Total Loss Claims jobs

What are the most commonly searched types of Total Loss Claims jobs?

The most popular types of Total Loss Claims jobs are:

What job categories do people searching Total Loss Claims jobs look for?

The top searched job categories for Total Loss Claims jobs are:

Total Loss Claims jobs near you
Infographic showing various Total Loss Claims job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $64,609 per year, or $31.1 per hour.

Senior Claims Representative, Total Loss

Plymouth Rock Assurance

Parsippany, NJ • On-site

$64K - $84K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Plymouth Rock Assurance rating

8.5

Company rating: 8.5 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

108th of 311 rated insurance

Job description

Senior Total Loss Claims Representative

The Total Loss Unit within our Claims Organization is responsible for identifying, negotiating and settling total losses with both insureds and claimants. The Senior Total Loss Claim Representative processes payments and is responsible for the documentation of assigned claims as well as coordinate disposition of the total loss salvage vehicle. The Senior Total Loss Claims Representative is responsible for controlling total loss expenses and salvage recoveries on all total losses assigned.

Responsibilities:

  • Negotiates and communicates all total loss and diminished value settlements per company and state guidelines. Multi jurisdictions, including MA, NH, CT, NY, and others as required
  • Understands the total loss evaluation methodology processes with the ability to effectively communicate these to vehicle owners.
  • Has a basic understanding of vehicle financing / leasing.
  • Reviews damage estimates to confirm vehicles are total losses.
  • Documents all settlements and actions in the claim file system.
  • Works directly with salvage vendor to move vehicles and obtains salvage bids where necessary
  • Negotiates and settles claims within his/her individual authority. Submits claims for approval to supervisor when over his/her authority or for guidance, review and/or referral when appropriate.
  • Escalates claims to supervisor that are not moving in a positive direction.
  • Maintains an effective diary system on pending files. Prioritize and handle multiple tasks simultaneously.
  • Quickly adjusts to fluctuating workload and responsibilities.
  • Keeps involved parties and agents updated on the status of the claim and emerging issues.
  • Ensures that service, loss and expense control are maintained at all times.
  • Adheres to privacy guidelines, law and regulations pertaining to claims handling.
  • Prepares payments to vehicle owners, banks and lease companies.
  • This role will report in person to our Boston office, located directly across from South Station.

Qualifications:

  • Property and casualty claims handling experience desired
  • Ability to work independently and in a team environment
  • Excellent oral and written communication skills
  • Excellent organizational skills
  • Solid problem solving skills
  • Proficient in Word, Excel, MS Outlook

Perks and Benefits:

  • 4 weeks accrued paid time off + 9 paid national holidays per year
  • Robust wellness & health and fitness reimbursement programs
  • 401(k) bonus program
  • Tuition reimbursement
  • Auto and home insurance discounts
  • Volunteer opportunities
  • 2:1 donation matching program
  • Company-paid life and disability insurance plans
  • Optional medical, dental, vision, legal, pet insurance, FSA and identity theft protection plans

Salary Range: The pay range for this position is $64,000 to $84,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of "A-/Excellent".

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