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Toy Sales Representative Jobs (NOW HIRING)

Order Coordinator

North Andover, MA ยท On-site

$52K - $58K/yr

Schylling is an award-winning toy company that has been putting smiles on the faces of children ... Communicate with customers or sales representative organization to resolve any order discrepancies.

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Toy Sales Representative information

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$23K

$76.7K

$141.5K

How much do toy sales representative jobs pay per year?

As of Jul 18, 2026, the average yearly pay for toy sales representative in the United States is $76,681.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $93,000.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of a Toy Sales Representative?

Toy Sales Representatives typically spend their days engaging with new and existing clients, demonstrating products, processing orders, and tracking sales activities. They often visit retail stores, coordinate with buyers or managers, and attend industry events or trade shows to showcase new toys and build relationships. Representatives also collaborate with marketing and logistics teams to ensure timely promotion and delivery of products. Balancing time between prospecting new accounts and servicing existing customers is key in this role, making strong organizational and interpersonal skills extremely valuable.

What are the key skills and qualifications needed to thrive in the Toy Sales Representative position, and why are they important?

To thrive as a Toy Sales Representative, a strong background in sales, product knowledge, and customer relationship management is essential, often supported by experience in retail or wholesale environments. Familiarity with CRM software, order processing systems, and point-of-sale technology is typically required in this role. Excellent communication, negotiation skills, and enthusiasm for engaging with clients, especially those in the education or retail sectors, set top performers apart. These skills are crucial for consistently meeting sales targets, maintaining client satisfaction, and succeeding in a dynamic, product-driven industry.

What is a Toy Sales Representative job?

A Toy Sales Representative is responsible for selling toys to retailers, wholesalers, and other businesses. They build relationships with clients, pitch new products, and negotiate pricing and contracts. Their role involves staying updated on market trends, visiting stores, and ensuring that products are well-stocked and promoted. Strong communication and sales skills are essential to succeed in this role.

What cities are hiring for Toy Sales Representative jobs? Cities with the most Toy Sales Representative job openings:
What are the most commonly searched types of Toy Sales Representative jobs? The most popular types of Toy Sales Representative jobs are:
What states have the most Toy Sales Representative jobs? States with the most job openings for Toy Sales Representative jobs include:
Infographic showing various Toy Sales Representative job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $76,681 per year, or $36.9 per hour.
Order Coordinator

Order Coordinator

Schylling

North Andover, MA โ€ข On-site

$52K - $58K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago


Job description

Schylling is an award-winning toy company that has been putting smiles on the faces of children, and children-at-heart, for over 50 years. We are in a historic old mill in the charming and idyllic New England town of North Andover, MA. We are currently recruiting for an Order Coordinator to join our busy Customer Service Department.

The Order Coordinator is the key contact for assigned accounts and works closely with Sales, Procurement, Finance, Shipping/Receiving to ensure customer satisfaction.

Responsibilities:
  • Assign account management by reviewing and verifying all customer account information and establishing new customers as determined by Supervisor.
  • Accurately and promptly enter orders for all assigned accounts. Order types can include catalog, department stores, distributors, closeouts, mass-market, exports, custom, FOB factory, and EDI.
  • Communicate with customers or sales representative organization to resolve any order discrepancies.
  • Communicate order requirements to Purchasing upon receipt of orders and to shipping in advance of order ship date to adequately plan to meet order requirements.
  • Obtain and interpret current Routing Guides for assigned customers and adhere to specific vendor compliance requirements. Ensure that Shipping, Purchasing, and Sales have the pertinent sections and update departments as necessary to ensure compliance and smooth order processing.
  • Review and submit all EDI documents to Partners via Redtail, SPS, or web-EDI as assigned by the customer. Document types include purchase orders (850), advance ship notices (856), invoices (810), remittance advice (820), functional acknowledgments (855), and order changes (860).
  • Develop relations where appropriate with buyers, sales representatives, and other customer contacts to foster order processing and troubleshooting.
  • Handle discrepancies and research chargebacks due to non-compliance and take necessary steps to avoid future penalties. Process and/or dispute chargebacks and credits.
  • Process customer returns for defectives.
  • Maintain customer files in the hard and electronic copy which includes orders, routing, special pricing, instructions, and procedures.
  • Enter projection orders, monitor incoming inventory, and commit customer orders to stock.
  • Report any problems or discrepancies with products, inventory, orders, or shipments to supervisor for appropriate resolution.
  • Provide courteous, professional service to customers, sales representatives, and other customer contacts always.
  • Provide backup support for the other Order Coordinators and Customer Service Representatives in the department and other duties and responsibilities as needed.

Required:
  • High School Diploma or equivalent.
  • Customer service experience.
  • Excellent organizational and follow-up skills.
  • Ability to handle multiple tasks and work positively under pressure.
  • Excellent verbal and written communication skills.
  • Must be a team player and be able to work with diverse personalities.

Preferred:
  • EDI and logistics experience preferred.
  • NetSuite experience is a plus.

The base salary range for this position is $52,000 to $58,000. Offered base compensation within this range will be determined based on a candidateโ€™s qualifications, experience, geographic location and other factors relevant to the scope and responsibilities of this role.

Schylling offers a competitive benefits package that includes medical and dental with an 80% company contribution, vision insurance, company-paid life and disability insurance, PTO and 10 paid holidays, product discount, and a 401(k) with company match.