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Total Cx Jobs (NOW HIRING)

Market Leader RIA

Cleveland, OH ยท Hybrid

$90K - $100K/yr

Through Invesco Total CX, you will engage clients as a consultant, adding value both as an investment partner and a business building and practice management advisor. You will be responsible for:

Market Leader RIA

Detroit, MI ยท Hybrid

$90K - $100K/yr

Through Invesco Total CX, you will engage clients as a consultant, adding value both as an investment partner and a business building and practice management advisor. You will be responsible for:

Market Leader RIA

Cincinnati, OH ยท Hybrid

$90K - $100K/yr

Through Invesco Total CX, you will engage clients as a consultant, adding value both as an investment partner and a business building and practice management advisor. You will be responsible for:

Market Leader RIA

Columbus, OH ยท Hybrid

$90K - $100K/yr

Through Invesco Total CX, you will engage clients as a consultant, adding value both as an investment partner and a business building and practice management advisor. You will be responsible for:

Market Leader RIA

Pittsburgh, PA ยท Hybrid

$90K - $100K/yr

Through Invesco Total CX, you will engage clients as a consultant, adding value both as an investment partner and a business building and practice management advisor. You will be responsible for:

Market Leader RIA

Cleveland, OH ยท On-site

$90K - $100K/yr

Through Invesco Total CX, you will engage clients as a consultant, adding value both as an investment partner and a business building and practice management advisor. You will be responsible for:

... total control over the payments experience. Built to scale with PCI DSS 4.0 and SOC 2-compliant ... As the CX Operations Manager at Payabli, you are the systems, data, and infrastructure engine ...

... total control over the payments experience. Built to scale with PCI DSS 4.0 and SOC 2-compliant ... As the CX Operations Manager at Payabli, you are the systems, data, and infrastructure engine ...

People Partner Lead, CX

Denver, CO ยท On-site

$158.30 - $195.24/hr

Learn more about our Total Rewards philosophy. AI is a fundamental part of how work gets done at ... You'll spend most of your time working directly with CX VPs and Directors -- the leaders who run ...

People Partner Lead, CX

Scottsdale, AZ ยท On-site

$158.30 - $195.24/hr

Learn more about our Total Rewards philosophy. AI is a fundamental part of how work gets done at ... You'll spend most of your time working directly with CX VPs and Directors -- the leaders who run ...

People Partner Lead, CX

Scottsdale, AZ ยท On-site

$168K/yr

Learn more about our Total Rewards philosophy. AI is a fundamental part of how work gets done at ... Build trusted partnerships with the CX Senior Leadership Team - understanding org dynamics ...

People Partner Lead, CX (Scottsdale)

Scottsdale, AZ ยท On-site

$170K/yr

Learn more about our Total Rewards philosophy. AI is a fundamental part of how work gets done at ... You'll spend most of your time working directly with CX VPs and Directors -- the leaders who run ...

People Partner Lead, CX (Denver)

Denver, CO ยท On-site

$171K/yr

Learn more about our Total Rewards philosophy. AI is a fundamental part of how work gets done at ... You'll spend most of your time working directly with CX VPs and Directors -- the leaders who run ...

Account Executive

New York, NY ยท On-site

$475K - $525K/yr

Fully Covered by Energy CX (100%) * Basic Term Life & AD&D Insurance * Short-Term Disability * Long-Term Disability 401(K) * Employer match 20% of total contribution on up to 5% of salary Additional

Supplier Strategist

Chicago, IL ยท On-site

$125K - $180K/yr

Fully Covered by Energy CX (100%) * Basic Term Life & AD&D Insurance * Short-Term Disability * Long-Term Disability 401(K) * Employer match 20% of total contribution on up to 5% of salary Additional

Account Executive

Chicago, IL ยท On-site

$465K - $515K/yr

Fully Covered by Energy CX (100%) * Basic Term Life & AD&D Insurance * Short-Term Disability * Long-Term Disability 401(K) * Employer match 20% of total contribution on up to 5% of salary Additional

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Total Cx information

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How much do total cx jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for total cx in the United States is $23.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $28.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Total Cx manager?

To thrive as a Total Customer Experience (Total CX) Manager, you need a solid background in customer experience strategy, data analysis, and project management, typically supported by a degree in business, marketing, or a related field. Familiarity with CX platforms (like Qualtrics or Medallia), CRM systems, and relevant certifications such as CCXP (Certified Customer Experience Professional) are highly valuable. Exceptional communication, problem-solving, and leadership skills help drive customer-centric initiatives and foster cross-functional collaboration. These skills are crucial for mapping the customer journey, implementing effective CX improvements, and driving business growth through enhanced customer satisfaction.

What is a Total Cx professional?

Total Cx professionals specialize in optimizing the Total Customer Experience (Total CX) across all touchpoints of a business. Their role involves analyzing customer interactions, identifying pain points, and developing strategies to enhance satisfaction and loyalty. They often work closely with marketing, product, and support teams to ensure a seamless and positive experience for customers throughout their journey. By leveraging data and feedback, Total Cx professionals help organizations build stronger relationships with their customers and differentiate themselves in competitive markets.

What is the difference between Total Cx vs Customer Experience Specialist?

AspectTotal CxCustomer Experience Specialist
Required CredentialsTypically requires certifications in customer experience management, data analysis, or related fieldsOften requires customer service or communication certifications
Work EnvironmentStrategic roles involving cross-departmental coordination, data analysis, and customer journey mappingFrontline customer service, support, and direct customer interaction
Employer & Industry UsageUsed across industries focusing on overall customer experience strategyCommon in retail, hospitality, and service industries for direct customer support
Search & Comparison IntentPeople comparing roles related to customer experience management and strategyIndividuals seeking customer service roles or support positions

The Total Cx role focuses on strategic management of the entire customer experience, involving data analysis and cross-department collaboration. In contrast, a Customer Experience Specialist typically handles direct customer interactions and support. Both roles are essential in enhancing customer satisfaction but differ in scope and responsibilities.

What are some common challenges Total Cx professionals face when managing multiple client accounts?

Total Cx professionals often juggle several client accounts simultaneously, which can present challenges such as balancing competing priorities, maintaining high-quality communication, and quickly adapting to each client's evolving needs. Effective time management and strong organizational skills are essential, as is the ability to collaborate efficiently with cross-functional teams like sales, product, and support. Being proactive in anticipating client concerns and consistently delivering value are key to overcoming these challenges and ensuring client satisfaction.
More about Total Cx jobs
What cities are hiring for Total Cx jobs? Cities with the most Total Cx job openings:
What states have the most Total Cx jobs? States with the most job openings for Total Cx jobs include:
Infographic showing various Total Cx job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 4% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $49,851 per year, or $24 per hour.

Hybrid Market Leader - RIA Growth & Client Strategy

1240 Invesco Distributors Inc.

Manhattan, NY โ€ข Hybrid

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Invesco is seeking a Professional Buyer Market Leader to build long-standing partnerships with large RIAs and Multi-Family Offices, maximizing long-term holdings in Invesco products. You will serve as the face of Invesco, delivering Total CX and advising on investment strategies while driving business growth. Role requires 7+ years of asset management sales experience, Series 7 and 63, and a consultative, client-first approach. Travel within NY, OH, MI, PA, KY and beyond is expected. #J-18808-Ljbffr