Our Total Rewards package includes equitable and market-competitive base pay as well as locally relevant incentives, fostering a culture of pay-for-performance that recognizes both individual and ...
Our Total Rewards package includes equitable and market-competitive base pay as well as locally relevant incentives, fostering a culture of pay-for-performance that recognizes both individual and ...
Our Total Rewards package includes equitable and market-competitive base pay as well as locally relevant incentives, fostering a culture of pay-for-performance that recognizes both individual and ...
Our Total Rewards package includes equitable and market-competitive base pay as well as locally relevant incentives, fostering a culture of pay-for-performance that recognizes both individual and ...
Customer Manager - United States
Houston, TX · On-site +1
Collaborate with other functions and stakeholders to deliver CX results. Qualifications * A minimum ... Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health ...
New
Customer Manager - United States
Houston, TX · On-site +1
Collaborate with other functions and stakeholders to deliver CX results. Qualifications * A minimum ... Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health ...
New
... total assets. With a strong financial foundation, national presence, and a culture rooted in ... CX, and IT teams. * Data-driven mindset, including experience analyzing qualitative and ...
... total assets. With a strong financial foundation, national presence, and a culture rooted in ... CX, and IT teams. * Data-driven mindset, including experience analyzing qualitative and ...
Run the monthly reporting rhythm (performance and CX/NPS, repeatable by the 10th) and put clear ... Total System Design & Handoff Ownership The eight areas above are the parts of the system; this ...
Run the monthly reporting rhythm (performance and CX/NPS, repeatable by the 10th) and put clear ... Total System Design & Handoff Ownership The eight areas above are the parts of the system; this ...
Run the monthly reporting rhythm (performance and CX/NPS, repeatable by the 10th) and put clear ... Total System Design & Handoff Ownership The eight areas above are the parts of the system; this ...
Run the monthly reporting rhythm (performance and CX/NPS, repeatable by the 10th) and put clear ... Total System Design & Handoff Ownership The eight areas above are the parts of the system; this ...
Director, Revenue Operations
The Woodlands, TX · On-site
$180 - $240/hr
... CX. Bias to simplify -- relentlessly cuts administrative burden on customer‑facing teams. Benefits We offer a Total Rewards package that includes market aligned pay and incentives as well as a ...
New
Director, Revenue Operations
The Woodlands, TX · On-site
$180 - $240/hr
... CX. Bias to simplify -- relentlessly cuts administrative burden on customer‑facing teams. Benefits We offer a Total Rewards package that includes market aligned pay and incentives as well as a ...
New
Run the monthly reporting rhythm (performance and CX/NPS, repeatable by the 10th) and put clear ... Total System Design & Handoff Ownership The eight areas above are the parts of the system; this ...
Run the monthly reporting rhythm (performance and CX/NPS, repeatable by the 10th) and put clear ... Total System Design & Handoff Ownership The eight areas above are the parts of the system; this ...
... Cx (commissioning) aspects of a data center • Direct and responsible for all staff assigned to ... and total project personnel with command • Competency in administrative functions related to ...
... Cx (commissioning) aspects of a data center • Direct and responsible for all staff assigned to ... and total project personnel with command • Competency in administrative functions related to ...
Maintaining a strong work ethic with a total commitment to success each day * Providing a positive ... CX), Inside Sales, Meeting Goals, Sales Compensation Compensation offered for this role is 14.57 ...
Maintaining a strong work ethic with a total commitment to success each day * Providing a positive ... CX), Inside Sales, Meeting Goals, Sales Compensation Compensation offered for this role is 14.57 ...
Total Cx information
See Spring, TX salary details
$10.27 - $13.24
15% of jobs
$14.12 is the 25th percentile. Wages below this are outliers.
$13.24 - $16.22
35% of jobs
$16.22 - $19.19
14% of jobs
$21.92 is the 75th percentile. Wages above this are outliers.
$19.19 - $22.17
13% of jobs
$22.17 - $25.14
4% of jobs
$25.14 - $28.12
6% of jobs
$28.12 - $31.10
3% of jobs
$31.10 - $34.07
2% of jobs
$34.07 - $37.05
2% of jobs
$37.05 - $40.02
3% of jobs
$40.02 - $43
3% of jobs
$10
$21
$42
How much do total cx jobs pay per hour?
As of Aug 8, 2026, the average hourly pay for total cx in Spring, TX is $21.33, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $25.67 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Total Cx manager?
To thrive as a Total Customer Experience (Total CX) Manager, you need a solid background in customer experience strategy, data analysis, and project management, typically supported by a degree in business, marketing, or a related field. Familiarity with CX platforms (like Qualtrics or Medallia), CRM systems, and relevant certifications such as CCXP (Certified Customer Experience Professional) are highly valuable. Exceptional communication, problem-solving, and leadership skills help drive customer-centric initiatives and foster cross-functional collaboration. These skills are crucial for mapping the customer journey, implementing effective CX improvements, and driving business growth through enhanced customer satisfaction.
What is a Total Cx professional?
Total Cx professionals specialize in optimizing the Total Customer Experience (Total CX) across all touchpoints of a business. Their role involves analyzing customer interactions, identifying pain points, and developing strategies to enhance satisfaction and loyalty. They often work closely with marketing, product, and support teams to ensure a seamless and positive experience for customers throughout their journey. By leveraging data and feedback, Total Cx professionals help organizations build stronger relationships with their customers and differentiate themselves in competitive markets.
What is the difference between Total Cx vs Customer Experience Specialist?
| Aspect | Total Cx | Customer Experience Specialist |
|---|---|---|
| Required Credentials | Typically requires certifications in customer experience management, data analysis, or related fields | Often requires customer service or communication certifications |
| Work Environment | Strategic roles involving cross-departmental coordination, data analysis, and customer journey mapping | Frontline customer service, support, and direct customer interaction |
| Employer & Industry Usage | Used across industries focusing on overall customer experience strategy | Common in retail, hospitality, and service industries for direct customer support |
| Search & Comparison Intent | People comparing roles related to customer experience management and strategy | Individuals seeking customer service roles or support positions |
The Total Cx role focuses on strategic management of the entire customer experience, involving data analysis and cross-department collaboration. In contrast, a Customer Experience Specialist typically handles direct customer interactions and support. Both roles are essential in enhancing customer satisfaction but differ in scope and responsibilities.
What are some common challenges Total Cx professionals face when managing multiple client accounts?
Total Cx professionals often juggle several client accounts simultaneously, which can present challenges such as balancing competing priorities, maintaining high-quality communication, and quickly adapting to each client's evolving needs. Effective time management and strong organizational skills are essential, as is the ability to collaborate efficiently with cross-functional teams like sales, product, and support. Being proactive in anticipating client concerns and consistently delivering value are key to overcoming these challenges and ensuring client satisfaction.
What are popular job titles related to Total Cx jobs in Spring, TX? For Total Cx jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Total Cx jobs in Spring, TX look for? The top searched job categories for Total Cx jobs in Spring, TX are:
What cities near Spring, TX are hiring for Total Cx jobs? Cities near Spring, TX with the most Total Cx job openings:
Full-time
Medical, Life, Retirement, PTO
Posted 9 days ago
Job description
LyondellBasell is a leader in the global chemical industry creating solutions for everyday sustainable living. With a nearly 70-year legacy that includes a Nobel Prize in Chemistry and our proprietary MoReTec recycling technology, LYB is enabling a more sustainable future for generations to come. LYB develops high-quality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare. LYB places high priority on diversity, equity and inclusion and is Advancing Good with an emphasis on our planet, the communities where we operate and our future workforce. We're addressing the global challenges of ending plastic waste, taking climate action, and supporting a thriving society, while generating value for our customers, investors, and society.
Come Join an Inclusive Team
LyondellBasell's Channelview site is looking for an experienced Technician, Maintenance Electrician
A Day in the Life
Accountable for personal safety, the safety of co-workers and promoting a safe work environment; responsible for carrying out all work activities in compliance with federal and state environmental regulations.
• Promote an environment in which everyone is treated with respect.
• Provide technical expertise to assist supervision and operations in the installation, acceptance testing, commissioning, maintenance, troubleshooting, and repair 5KV and low voltage Motor Control Center equipment. This position will also provide project coordination for new systems installation and engineering support. Conduit installation/repair.
• Execute scheduled work by:
• Reviewing assigned job scopes for completeness and understanding.
• Acquiring all necessary parts, tools, and instructions prior to starting the job to maximize work efficiency.
• Following all necessary safety procedures and practices to isolate, clear, and work on plant equipment.
• Ensuring work is completed per company and industry standards.
• Working with equipment owner to complete task in a safe and timely manner.
• Updating supervisor on job progress and any problems encountered in completing the defined scope of work.
• Completing all documentation using a computerized maintenance management system.
• Respond to tasks as directed by maintenance supervision with the appropriate sense of urgency to minimize impact to process units.
• Identify and implement reliability driven improvements. This may include participation in site reliability teams.
• Participate on committees dealing with investigations, policy and procedure development, and improving the work place environment.
• Mentor other electrical maintenance technicians, as needed.
• Engage in frequent developmental dialog with supervisor and others to continually enhance personal and group performance and development.
• Attend additional formal training, as needed.
You Bring This Value
High school degree or GED and equivalent experience.
• Typically, a minimum 5 or more years of maintenance experience on electrical systems/equipment in petrochemical processing/refinery or similar environment preferred OR a successful completion of a 4-year formal apprenticeship program with accompanying OJT.
- This must include installation, checkout, commissioning, calibration, system & component troubleshooting and repair.
• In-depth knowledge/experience of electrical testing and maintenance of plant electrical systems and motor control equipment.
• Communicate effectively both verbally and in writing with a diverse set of cross functional groups.
• Commitment to the IEA craft while being willing to learn, accept new challenges and work in a team environment.
• Ability to operate various types of equipment including hand, power, and machine tools.
• Ability to read and interpret common P&ID's, equipment drawings, loop drawings, control schematics and maintain/redline documentation.
• Ability to complete tasks wearing required personal protective equipment which may include fire protective clothing, goggles, face shields, gloves, steel toe boots, hearing protection, respirators, etc.
• Ability to climb towers, ride a bicycle and lift up to 50 lbs.
• Ability to communicate clearly and concisely both orally and in writing with peers and internal/external clients.
• Ability to work extended hours and provide overtime coverage.
What We Offer
LyondellBasell is proud to provide a competitive total compensation package designed to reward excellence and support the well-being of our employees. Our Total Rewards package includes equitable and market-competitive base pay as well as locally relevant incentives, fostering a culture of pay-for-performance that recognizes both individual and company achievements.
We extend the following benefits to *eligible employees:
*Eligibility for certain benefits and rewards programs will vary based on your job status, work location and/or the terms of any applicable collective bargaining agreement and may be changed from time to time without notice, subject to applicable law.
Competencies
Build Partnerships
Deliver Results
Drive Innovation
Grow Capabilities
Promote Inclusion
Motivational Fit
Technical Skills
Learn more about our benefits: Benefits/Health & Welfare | LyondellBasell
Stay Connected!
Come Join an Inclusive Team
LyondellBasell's Channelview site is looking for an experienced Technician, Maintenance Electrician
A Day in the Life
Accountable for personal safety, the safety of co-workers and promoting a safe work environment; responsible for carrying out all work activities in compliance with federal and state environmental regulations.
• Promote an environment in which everyone is treated with respect.
• Provide technical expertise to assist supervision and operations in the installation, acceptance testing, commissioning, maintenance, troubleshooting, and repair 5KV and low voltage Motor Control Center equipment. This position will also provide project coordination for new systems installation and engineering support. Conduit installation/repair.
• Execute scheduled work by:
• Reviewing assigned job scopes for completeness and understanding.
• Acquiring all necessary parts, tools, and instructions prior to starting the job to maximize work efficiency.
• Following all necessary safety procedures and practices to isolate, clear, and work on plant equipment.
• Ensuring work is completed per company and industry standards.
• Working with equipment owner to complete task in a safe and timely manner.
• Updating supervisor on job progress and any problems encountered in completing the defined scope of work.
• Completing all documentation using a computerized maintenance management system.
• Respond to tasks as directed by maintenance supervision with the appropriate sense of urgency to minimize impact to process units.
• Identify and implement reliability driven improvements. This may include participation in site reliability teams.
• Participate on committees dealing with investigations, policy and procedure development, and improving the work place environment.
• Mentor other electrical maintenance technicians, as needed.
• Engage in frequent developmental dialog with supervisor and others to continually enhance personal and group performance and development.
• Attend additional formal training, as needed.
You Bring This Value
High school degree or GED and equivalent experience.
• Typically, a minimum 5 or more years of maintenance experience on electrical systems/equipment in petrochemical processing/refinery or similar environment preferred OR a successful completion of a 4-year formal apprenticeship program with accompanying OJT.
- This must include installation, checkout, commissioning, calibration, system & component troubleshooting and repair.
• In-depth knowledge/experience of electrical testing and maintenance of plant electrical systems and motor control equipment.
• Communicate effectively both verbally and in writing with a diverse set of cross functional groups.
• Commitment to the IEA craft while being willing to learn, accept new challenges and work in a team environment.
• Ability to operate various types of equipment including hand, power, and machine tools.
• Ability to read and interpret common P&ID's, equipment drawings, loop drawings, control schematics and maintain/redline documentation.
• Ability to complete tasks wearing required personal protective equipment which may include fire protective clothing, goggles, face shields, gloves, steel toe boots, hearing protection, respirators, etc.
• Ability to climb towers, ride a bicycle and lift up to 50 lbs.
• Ability to communicate clearly and concisely both orally and in writing with peers and internal/external clients.
• Ability to work extended hours and provide overtime coverage.
What We Offer
LyondellBasell is proud to provide a competitive total compensation package designed to reward excellence and support the well-being of our employees. Our Total Rewards package includes equitable and market-competitive base pay as well as locally relevant incentives, fostering a culture of pay-for-performance that recognizes both individual and company achievements.
We extend the following benefits to *eligible employees:
- Workplace Flexibility: The Company's Global Remote Work Policy allows eligible employees to request to work remotely up to two full days per standard work week at an approved location other than the designated worksite or office, such as at a home office with managerial approval.
- Comprehensive Health, Welfare, Life and Retirement Programs: Our comprehensive programs are aligned with local practices.
- 6% LYB match on 401(k) contribution
- 5% LYB cash balance pension plan accrual
- Comprehensive Well-being Benefits: Programs to support your physical, mental, financial, and social health, ensuring you receive the care you need, when you need it.
- Employee Stock Purchase Plan: The LYB ESPP offers a 10% discount on LYB stock for eligible employees in Germany, Italy, Netherlands, Spain, and US.
- Educational Assistance Program: To encourage self-development by providing financial aid for approved educational activities voluntarily undertaken by employees.
- Bravo Rewards Program: Recognizing outstanding employee contributions.
- Robust Medical and Life Insurance Packages: Offering a variety of coverage options to meet individual needs.
- Professional Development: Opportunities to learn and grow through training, mentoring, work experiences, community involvement, and team building activities.
- Competitive Vacation Policies: Generous annual leave to support your work-life balance.
- Global Adoption Policy: Support for employees expanding their families.
- Matching Gifts Program: Enhance the impact of your charitable contributions to qualified organizations.
*Eligibility for certain benefits and rewards programs will vary based on your job status, work location and/or the terms of any applicable collective bargaining agreement and may be changed from time to time without notice, subject to applicable law.
Competencies
Build Partnerships
Deliver Results
Drive Innovation
Grow Capabilities
Promote Inclusion
Motivational Fit
Technical Skills
Learn more about our benefits: Benefits/Health & Welfare | LyondellBasell
Stay Connected!
- Visit our LYB Website
- Follow us on LinkedIn and Instagram
- Like us on Facebook
- Subscribe to our YouTube channel
LyondellBasell is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, disability, age, veteran status, and other legally protected characteristics. The US EEO is the Law poster is available here.
LYB is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation related to LYB's recruiting process, please email us at Careers@lyb.com.
Applicants must be at least 18 years old.
LyondellBasell does not accept or retain unsolicited résumés or phone calls and/or respond to them or to any third party representing job seekers.
Privacy Statement: For information regarding how LyondellBasell processes your personal data, please read our Privacy Statement.