Help support CX strategy for Workday and support EVP in defining, articulating, and altering ... As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan ...
Help support CX strategy for Workday and support EVP in defining, articulating, and altering ... As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan ...
Help support CX strategy for Workday and support EVP in defining, articulating, and altering ... As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan ...
Help support CX strategy for Workday and support EVP in defining, articulating, and altering ... As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan ...
Help support CX strategy for Workday and support EVP in defining, articulating, and altering ... As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan ...
Help support CX strategy for Workday and support EVP in defining, articulating, and altering ... As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan ...
Help support CX strategy for Workday and support EVP in defining, articulating, and altering ... As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan ...
Help support CX strategy for Workday and support EVP in defining, articulating, and altering ... As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan ...
... CX) operations. This role is responsible for coordinating passenger processing, flight readiness ... Announce final passenger breakdown and total passenger count to relevant teams via chat group.
... CX) operations. This role is responsible for coordinating passenger processing, flight readiness ... Announce final passenger breakdown and total passenger count to relevant teams via chat group.
Global Delivery CX owns the end-to-end customer experience and support strategy for Delivery (Eats ... Preferred Qualifications * 12+ years of experience & domain expertise * 5+ years of total ...
New
Global Delivery CX owns the end-to-end customer experience and support strategy for Delivery (Eats ... Preferred Qualifications * 12+ years of experience & domain expertise * 5+ years of total ...
New
Global Delivery CX owns the end-to-end customer experience and support strategy for Delivery (Eats ... Preferred Qualifications * 12+ years of experience & domain expertise * 5+ years of total ...
Global Delivery CX owns the end-to-end customer experience and support strategy for Delivery (Eats ... Preferred Qualifications * 12+ years of experience & domain expertise * 5+ years of total ...
Payroll Analyst 2 CX - Controllers Services - FT Days
Anaheim, CA · On-site
$28.88/hr
PAYROLL ANL 2 CX What It Takes to be Successful Required Qualifications: * Working knowledge of MS ... Demonstrated knowledge of medical center payroll policies and procedures Total Rewards We offer a ...
Payroll Analyst 2 CX - Controllers Services - FT Days
Anaheim, CA · On-site
$28.88/hr
PAYROLL ANL 2 CX What It Takes to be Successful Required Qualifications: * Working knowledge of MS ... Demonstrated knowledge of medical center payroll policies and procedures Total Rewards We offer a ...
ADMIN OFCR 3 CX
Oakland, CA · On-site
$20.75 - $28/hr
The total sum should add up to 100%.) Qualifications Required Qualifications: * Bachelor's degree in related area and three+ years of experience or equivalent experience/training. * Proven experience ...
ADMIN OFCR 3 CX
Oakland, CA · On-site
$20.75 - $28/hr
The total sum should add up to 100%.) Qualifications Required Qualifications: * Bachelor's degree in related area and three+ years of experience or equivalent experience/training. * Proven experience ...
PAYROLL ANL 2 CX What It Takes to be Successful Required Qualifications: * Working knowledge of MS ... Demonstrated knowledge of medical center payroll policies and procedures Total Rewards We offer a ...
New
PAYROLL ANL 2 CX What It Takes to be Successful Required Qualifications: * Working knowledge of MS ... Demonstrated knowledge of medical center payroll policies and procedures Total Rewards We offer a ...
New
HR Generalist
Los Angeles, CA · On-site
The Arthur Ashe Center is comprised of employees represented by various unions (EX, NX, CX, HX, DX ... Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation ...
HR Generalist
Los Angeles, CA · On-site
The Arthur Ashe Center is comprised of employees represented by various unions (EX, NX, CX, HX, DX ... Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation ...
HR Generalist
Los Angeles, CA · On-site
$62.64/hr
The Arthur Ashe Center is comprised of employees represented by various unions (EX, NX, CX, HX, DX ... Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation ...
HR Generalist
Los Angeles, CA · On-site
$62.64/hr
The Arthur Ashe Center is comprised of employees represented by various unions (EX, NX, CX, HX, DX ... Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation ...
Head of Revenue Strategy & Operations
San Francisco, CA · Hybrid
$309K - $364K/yr
Leading a global team across functional areas like revenue transformation, systems, CX, and ... If you're interviewing for this role, speak with your recruiter to learn more about the total ...
Head of Revenue Strategy & Operations
San Francisco, CA · Hybrid
$309K - $364K/yr
Leading a global team across functional areas like revenue transformation, systems, CX, and ... If you're interviewing for this role, speak with your recruiter to learn more about the total ...
ADMIN OFCR 2 CX
San Francisco, CA · On-site
$21 - $28.25/hr
To learn more about the benefits of working at UCSF, including total compensation, please visit:
ADMIN OFCR 2 CX
San Francisco, CA · On-site
$21 - $28.25/hr
To learn more about the benefits of working at UCSF, including total compensation, please visit:
FINANCIAL ANL 2 CX
San Francisco, CA · On-site
It is the largest Division of the Department of Medicine (DOM) at ZSFG, with a total expenditure budget of approximately $52 million dollars. Responsibilities of time Essential Function (Yes/No ) Key ...
FINANCIAL ANL 2 CX
San Francisco, CA · On-site
It is the largest Division of the Department of Medicine (DOM) at ZSFG, with a total expenditure budget of approximately $52 million dollars. Responsibilities of time Essential Function (Yes/No ) Key ...
Senior Sales Solutions Partner - Unified Communications and Contact Center Services
Irvine, CA · On-site
You're up on the latest in cloud-based IP communications and know exactly how modern CX platforms ... total rewards package. Depending on the role, employees have the opportunity to receive ...
Senior Sales Solutions Partner - Unified Communications and Contact Center Services
Irvine, CA · On-site
You're up on the latest in cloud-based IP communications and know exactly how modern CX platforms ... total rewards package. Depending on the role, employees have the opportunity to receive ...
Fund Manager
Los Angeles, CA · On-site
$74K - $101K/yr
Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation ... Union/Policy Covered CX-Clerical & Allied Services Complete Position Description
Fund Manager
Los Angeles, CA · On-site
$74K - $101K/yr
Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation ... Union/Policy Covered CX-Clerical & Allied Services Complete Position Description
Fund Manager
Los Angeles, CA · On-site
$53.67/hr
Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation ... Union/Policy Covered CX-Clerical & Allied Services Complete Position Description
Fund Manager
Los Angeles, CA · On-site
$53.67/hr
Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation ... Union/Policy Covered CX-Clerical & Allied Services Complete Position Description
The total sum should add up to 100%
The total sum should add up to 100%
ADMIN OFCR 2 CX
$20.75 - $27.75/hr
To learn more about the benefits of working at UCSF, including total compensation, please visit: REQUIRED QUALIFICATIONS * This position requires flexibility to orient and work at all UCSF Medical ...
ADMIN OFCR 2 CX
$20.75 - $27.75/hr
To learn more about the benefits of working at UCSF, including total compensation, please visit: REQUIRED QUALIFICATIONS * This position requires flexibility to orient and work at all UCSF Medical ...
Total Cx information
What are the key skills and qualifications needed to thrive as a Total Cx manager?
What is a Total Cx professional?
What is the difference between Total Cx vs Customer Experience Specialist?
| Aspect | Total Cx | Customer Experience Specialist |
|---|---|---|
| Required Credentials | Typically requires certifications in customer experience management, data analysis, or related fields | Often requires customer service or communication certifications |
| Work Environment | Strategic roles involving cross-departmental coordination, data analysis, and customer journey mapping | Frontline customer service, support, and direct customer interaction |
| Employer & Industry Usage | Used across industries focusing on overall customer experience strategy | Common in retail, hospitality, and service industries for direct customer support |
| Search & Comparison Intent | People comparing roles related to customer experience management and strategy | Individuals seeking customer service roles or support positions |
The Total Cx role focuses on strategic management of the entire customer experience, involving data analysis and cross-department collaboration. In contrast, a Customer Experience Specialist typically handles direct customer interactions and support. Both roles are essential in enhancing customer satisfaction but differ in scope and responsibilities.
What are some common challenges Total Cx professionals face when managing multiple client accounts?
What are popular job titles related to Total Cx jobs in California?
For Total Cx jobs in California, the most frequently searched job titles are:
What job categories do people searching Total Cx jobs in California look for?
The top searched job categories for Total Cx jobs in California are:
What cities in California are hiring for Total Cx jobs?
Cities in California with the most Total Cx job openings:
Workday rating
7.6
Based on 12 frontline employees who took The Breakroom Quiz
154th of 244 rated software companies
Job description
Your work days are brighter here.
We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.
About the Team
Workday's Chief Customer Officer is looking to hire an experienced professional with strategic consulting/product management advisory experience, to work alongside, and drive forward execution excellence and integrated service product strategy. This includes professional services, Workday success plans, support, and education, including other key organizational initiatives within Workday's Customer Experience Organization. This is an individual contributor role.About the Role
This professional will drive forward initiatives on behalf of the EVP, and simultaneously extend the effectiveness of the EVP and the organization by creating connections across product teams, communicating consistently, building trust across the organization, prioritizing areas for investment, and assisting key leaders in achieving focus within their teams. This person will serve as a trusted advisor to the EVP and work closely with the Chief of Staff.
Responsibilities
Services Thought Leadership and Collaboration:
Align products and services with leaders across the CX org.
Lead within a matrixed operating model across teams to bring together product analysts and managers, fostering a culture of innovation and excellence.
Collaborate closely with senior leadership across product, engineering, sales, and marketing to ensure successful product development and launch.
Drive thought leadership and represent the company at industry events and conferences.
Special Initiatives and Strategy Projects:
Lead key operational initiatives, working closely with key stakeholders within and outside of organization.
Manage strategic initiatives from concept to launch, including pricing, packaging, and channel strategies.
Help support CX strategy for Workday and support EVP in defining, articulating, and altering strategy in accordance with company-wide objectives.
Conduct research for key projects, including, but not limited to, investment opportunities, M&A opportunities, technology processes, and overall business improvements.
Develop comprehensive product roadmaps, business cases, and go-to-market strategies for new and existing services.
Advise other leaders on overall strategy direction, presentations and initiatives.
Act as a Trusted Advisor:
Partner with EVP of CX on key organizational changes, leadership alignment, and process improvements in order to ensure vision and strategy are enabled.
Serve as representative for EVP in various meetings, and forums as appropriate.
Prepare executive-level communications, materials, and presentations.
About You
Basic Qualifications:
Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field; MBA or advanced degree preferred.
3+ years of experience in management consulting at MBB/Big 4 Consulting firms
AI tool literacy and hands on application (ex. Claude, Cursor) a must
Other Qualifications:
Demonstrated experience in advising on successful strategies for complex initiatives.
Strong executive presence and team collaboration skills.
Strong understanding of the functions in CX.
Excellent analytical, strategic thinking, and problem-solving abilities.
Exceptional communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all levels.
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.
Primary Location: USA.CA.Pleasanton
Our Approach to Flexible Work
With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email accommodations@workday.com.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.
Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.
In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
About Workday
Sourced by ZipRecruiter
Workday's journey began with a transformative idea generated during a breakfast conversation between its founders in sunny California. What set us apart from the start was our people-centric culture, driven by the core value of prioritizing our employees. At Workday, the happiness, growth, and contributions of every team member are at the heart of who we are. Our collaborative and employee-focused culture is the key ingredient for our business success. We not only care for our people but also for the communities and the environment, all while maintaining profitability. Embrace your uniqueness, as we encourage our Workmates to shine brightly in their authentic selves. Our passion and energy make us distinct, and we are inspired to create a brighter workday for everyone.
Industry
Software development
Company size
10,000+ Employees
Headquarters location
Pleasanton, CA, US
Year founded
2005