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Total Cx Jobs in Port Richey, FL (NOW HIRING)

Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global ... Procore and Cx Alloy proficiency is preferred. * Excellent verbal and written communication skills.

Total Cx information

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$10

$21

$42

How much do total cx jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for total cx in Port Richey, FL is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $25.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Total Cx manager?

To thrive as a Total Customer Experience (Total CX) Manager, you need a solid background in customer experience strategy, data analysis, and project management, typically supported by a degree in business, marketing, or a related field. Familiarity with CX platforms (like Qualtrics or Medallia), CRM systems, and relevant certifications such as CCXP (Certified Customer Experience Professional) are highly valuable. Exceptional communication, problem-solving, and leadership skills help drive customer-centric initiatives and foster cross-functional collaboration. These skills are crucial for mapping the customer journey, implementing effective CX improvements, and driving business growth through enhanced customer satisfaction.

What is a Total Cx professional?

Total Cx professionals specialize in optimizing the Total Customer Experience (Total CX) across all touchpoints of a business. Their role involves analyzing customer interactions, identifying pain points, and developing strategies to enhance satisfaction and loyalty. They often work closely with marketing, product, and support teams to ensure a seamless and positive experience for customers throughout their journey. By leveraging data and feedback, Total Cx professionals help organizations build stronger relationships with their customers and differentiate themselves in competitive markets.

What is the difference between Total Cx vs Customer Experience Specialist?

AspectTotal CxCustomer Experience Specialist
Required CredentialsTypically requires certifications in customer experience management, data analysis, or related fieldsOften requires customer service or communication certifications
Work EnvironmentStrategic roles involving cross-departmental coordination, data analysis, and customer journey mappingFrontline customer service, support, and direct customer interaction
Employer & Industry UsageUsed across industries focusing on overall customer experience strategyCommon in retail, hospitality, and service industries for direct customer support
Search & Comparison IntentPeople comparing roles related to customer experience management and strategyIndividuals seeking customer service roles or support positions

The Total Cx role focuses on strategic management of the entire customer experience, involving data analysis and cross-department collaboration. In contrast, a Customer Experience Specialist typically handles direct customer interactions and support. Both roles are essential in enhancing customer satisfaction but differ in scope and responsibilities.

What are some common challenges Total Cx professionals face when managing multiple client accounts?

Total Cx professionals often juggle several client accounts simultaneously, which can present challenges such as balancing competing priorities, maintaining high-quality communication, and quickly adapting to each client's evolving needs. Effective time management and strong organizational skills are essential, as is the ability to collaborate efficiently with cross-functional teams like sales, product, and support. Being proactive in anticipating client concerns and consistently delivering value are key to overcoming these challenges and ensuring client satisfaction.
Infographic showing various Total Cx job openings in Port Richey, FL as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $44,195 per year, or $21.2 per hour.

Senior Commissioning Agent

Syska Hennessy Group

Tampa, FL • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago


Job description

SENIOR CX AGENT

Watch your commissioning expertise come to life in landmark projects around the world when you partner with Syska Hennessy Group! 

As a global leader in consulting, engineering, and commissioning services, we specialize in highly technical buildings and the systems that bring them to life. We are currently seeking a performance-driven, motivated Senior Commissioning Agent. This role will be based out of Tampa, FL.  

You will demonstrate your engineering skills and by leveraging the firm's technology centric competitive edge you will work with design engineers, vendors, contractors, and client personnel to design, test, make operational, optimize, and validate Electrical systems in multiple 24x7 mission critical plants, pharmaceutical, healthcare, power generation or similar environments. 

Our dynamic work environment provides the optimal setting to take your commissioning career to the next level. From our supportive culture, diverse workforce, and competitive compensation to our flexible work schedules and fun social events, it is everything you will need for an exciting, challenging, and rewarding career. 

Job Responsibilities 

This position will involve developing and coordinating functional testing of multi-stack equipment and multi-redundant system configurations within a trade. You will review criteria, specifications, drawings, equipment submittals, and other documentation pertinent to commissioning. 

Additional Responsibilities: 

  • Write and administer Commissioning Plans, and Systems Manuals consistent with Syska format 
  • Participate in / Ensure / Oversee QA/QC process for your work and the work of others 
  • Assist senior commissioning engineer or project manager in the on-going determination of project scheduling requirements, staffing requirements, and project budgets 
  • Perform construction administration and field investigation tasks for assigned projects including conducting field inspections and subsequent detailed inspection reports 

Job Requirements 

To succeed in this role, your experience would include commissioning or designing of large Mechanical systems for industrial, datacenter, pharmaceutical processes, or laboratory clean rooms. Your technical strengths must be complemented by self-motivation, relationship building skills, and effective communication skills. 

Commissioning Engineer requirements: 

  • Bachelor's Degree in Electrical or Mechanical Engineering or required years of experience, including commissioning of large distribution systems for industrial, datacenter, pharmaceutical processes, or laboratory type facilities. 
  • A minimum of 7 years field experience in hands-on testing, validation and troubleshooting of large Electrical or Mechanical systems 
  • 7 to 10 years of relevant experience in the MEP field 
  • Possesses basic understanding of proper system selection 
  • Exhibits basic understanding of the practical application of LEED principals to building designs 
  • Exhibits thorough understanding of applicable codes 
  • Experience with ASHRAE, BCxA, and/or PECI Cx and RETRO-Cx procedures and protocols, a plus 

Benefits 

As a Senior Commissioning Engineer with Syska Hennessy Group, you will be part of a global firm with an amazing history! We are committed to being the best, to advancing the commissioning practice, and to supporting our clients with integrity. To make all of that happen, we rely on the talent, drive, enthusiasm, and the total job satisfaction of the great people who work here. 

As a member of our highly collaborative team, we provide you with a flexible benefits package that reflects our respect for your workplace contributions, professional goals, and personal priorities. The personal benefits program at Syska Hennessy Group includes: 

  • Robust, comprehensive medical, dental, vision, life insurance and supplemental benefit plans
  • 401(k) plan with a generous employer matching program
  • Training and professional development courses
  • Professional development incentive bonuses
  • Dynamic Employee Resource Groups
  • Competitive Paid Time Off (PTO) policy
  • Transit/parking employer stipend
  • day work from home Fridays all year long

At Syska, we promote an environment that is committed to embedding diversity and equality into the core of our business and culture. We empower our employees so they can take ownership for their work and development and strive to continually improve themselves and our firm. Syska is a place where you can build an exceptional career and have a lasting impact on the world.

Syska Hennessy GroupIntegrating the best minds and technology to help clients create exceptional environments.