Dixboro House: Host
Ann Arbor, MI · On-site
Have a thorough knowledge of Tock and aim to create a steady flow of covers while maximizing our capacity. Accommodate and anticipate guest needs by making seating adjustments throughout the shift.
Dixboro House: Host
Ann Arbor, MI · On-site
Have a thorough knowledge of Tock and aim to create a steady flow of covers while maximizing our capacity. Accommodate and anticipate guest needs by making seating adjustments throughout the shift.
Have a thorough knowledge of Tock and aim to create a steady flow of covers while maximizing our capacity. Accommodate and anticipate guest needs by making seating adjustments throughout the shift.
Have a thorough knowledge of Tock and aim to create a steady flow of covers while maximizing our capacity. Accommodate and anticipate guest needs by making seating adjustments throughout the shift.
Customer Service Representative
Kutztown, PA · On-site
$15.25 - $20.75/hr
Manage reservation systems and event bookings through Tock * Coordinate guest requests and communications across multiple departments * Support private event and wedding inquiry processes * Help ...
Customer Service Representative
Kutztown, PA · On-site
$15.25 - $20.75/hr
Manage reservation systems and event bookings through Tock * Coordinate guest requests and communications across multiple departments * Support private event and wedding inquiry processes * Help ...
Customer Service Representative
Kutztown, PA · On-site
$16/hr
Manage reservation systems and event bookings through Tock * Coordinate guest requests and communications across multiple departments * Support private event and wedding inquiry processes * Help ...
Customer Service Representative
Kutztown, PA · On-site
$16/hr
Manage reservation systems and event bookings through Tock * Coordinate guest requests and communications across multiple departments * Support private event and wedding inquiry processes * Help ...
Dixboro House: Host
Ann Arbor, MI · On-site
Have a thorough knowledge of Tock and aim to create a steady flow of covers while maximizing our capacity. Accommodate and anticipate guest needs by making seating adjustments throughout the shift.
Dixboro House: Host
Ann Arbor, MI · On-site
Have a thorough knowledge of Tock and aim to create a steady flow of covers while maximizing our capacity. Accommodate and anticipate guest needs by making seating adjustments throughout the shift.
Become well-versed in our reservation software, Tock, to maximize guest count. * Ensure memorable experience for all guests you encounter. * Maintain a clean, organized workspace.
Become well-versed in our reservation software, Tock, to maximize guest count. * Ensure memorable experience for all guests you encounter. * Maintain a clean, organized workspace.
Captain
Healdsburg, CA · On-site
$96K - $109K/yr
Reviewing all pertinent guest information in Tock prior to service and adding new notes in the required format prior to clocking out each shift Employee Relations * Assist in creating and upholding a ...
Quick apply
Captain
Healdsburg, CA · On-site
$96K - $109K/yr
Reviewing all pertinent guest information in Tock prior to service and adding new notes in the required format prior to clocking out each shift Employee Relations * Assist in creating and upholding a ...
Become well-versed in our reservation software, Tock, to maximize guest count. * Ensure memorable experience for all guests you encounter. * Maintain a clean, organized workspace.
Become well-versed in our reservation software, Tock, to maximize guest count. * Ensure memorable experience for all guests you encounter. * Maintain a clean, organized workspace.
... Tock Deposit" whenneeded. 9. It is fully versed on the Tock Platform and caneasily navigate the necessary functionalities that apply to hosting. 10. Knows how to add guests to the "walk-in waitlist ...
... Tock Deposit" whenneeded. 9. It is fully versed on the Tock Platform and caneasily navigate the necessary functionalities that apply to hosting. 10. Knows how to add guests to the "walk-in waitlist ...
Experience working with reservation software such as Tock, Resy or Opentable * Great customer recognition skills * Comfortable with navigating around a luxury dining room and interacting with ...
Quick apply
Experience working with reservation software such as Tock, Resy or Opentable * Great customer recognition skills * Comfortable with navigating around a luxury dining room and interacting with ...
Host
Greenville, SC · On-site
$16 - $21/hr
Qualifications: · Worked in a full service restaurant. · Experience with an online/app based reservation systems such as OpenTable, Resy, Tock, etc. · Enjoy meeting new people and enjoy providing ...
Quick apply
Host
Greenville, SC · On-site
$16 - $21/hr
Qualifications: · Worked in a full service restaurant. · Experience with an online/app based reservation systems such as OpenTable, Resy, Tock, etc. · Enjoy meeting new people and enjoy providing ...
DTC Support Specialist
Lodi, CA · On-site
$20 - $24/hr
Tock * Canva * Microsoft Office Suite * ShipCompliant Full Time Weekends availability required 8:30am - 5:00pm
Quick apply
DTC Support Specialist
Lodi, CA · On-site
$20 - $24/hr
Tock * Canva * Microsoft Office Suite * ShipCompliant Full Time Weekends availability required 8:30am - 5:00pm
Hospitality Manager
Paso Robles, CA · On-site
... Tock) • Maintain bespoke presentation standards across all guest-facing spaces • Oversee inventory management, POS operations, and DTC sales execution • Ensure seamless coordination with ...
Hospitality Manager
Paso Robles, CA · On-site
... Tock) • Maintain bespoke presentation standards across all guest-facing spaces • Oversee inventory management, POS operations, and DTC sales execution • Ensure seamless coordination with ...
Customer Service Representative
Kutztown, PA · On-site
$16/hr
Manage reservation systems and event bookings through Tock * Coordinate guest requests and communications across multiple departments * Support private event and wedding inquiry processes * Help ...
Quick apply
Customer Service Representative
Kutztown, PA · On-site
$16/hr
Manage reservation systems and event bookings through Tock * Coordinate guest requests and communications across multiple departments * Support private event and wedding inquiry processes * Help ...
Host - Seventh & Dolores Steakhouse
Carmel, CA · On-site
$16.90/hr
Manage reservations and waitlists using Tock * Answer phones and assist with guest inquiries * Communicate with servers and management to ensure smooth service * Maintain a clean, organized host ...
Host - Seventh & Dolores Steakhouse
Carmel, CA · On-site
$16.90/hr
Manage reservations and waitlists using Tock * Answer phones and assist with guest inquiries * Communicate with servers and management to ensure smooth service * Maintain a clean, organized host ...
Become well-versed in our reservation software, Tock, to maximize guest count. * Ensure memorable experience for all guests you encounter. * Maintain a clean, organized workspace.
Become well-versed in our reservation software, Tock, to maximize guest count. * Ensure memorable experience for all guests you encounter. * Maintain a clean, organized workspace.
Become well-versed in our reservation software, Tock, to maximize guest count. * Ensure memorable experience for all guests you encounter. * Maintain a clean, organized workspace.
Become well-versed in our reservation software, Tock, to maximize guest count. * Ensure memorable experience for all guests you encounter. * Maintain a clean, organized workspace.
Assistant Restaurant Manager
Washington, VA · On-site
$65K - $75K/yr
Update guest Tock profile. * Able to field guest complaints and confidently produce solutions to issues that arise. * Ability to read the room, and delegate work as needed. * Promotes and recommends ...
Quick apply
Assistant Restaurant Manager
Washington, VA · On-site
$65K - $75K/yr
Update guest Tock profile. * Able to field guest complaints and confidently produce solutions to issues that arise. * Ability to read the room, and delegate work as needed. * Promotes and recommends ...
Host - Seventh & Dolores Steakhouse
Carmel, CA · On-site
$16.90/hr
Manage reservations and waitlists using Tock * Answer phones and assist with guest inquiries * Communicate with servers and management to ensure smooth service * Maintain a clean, organized host ...
Host - Seventh & Dolores Steakhouse
Carmel, CA · On-site
$16.90/hr
Manage reservations and waitlists using Tock * Answer phones and assist with guest inquiries * Communicate with servers and management to ensure smooth service * Maintain a clean, organized host ...
Server PO
$16 - $18/hr
Will regularly update guest profile in Tock to build the database * Able to enter orders correctly and efficiently * Is directly responsible for the section before and during service * Knowledgeable ...
Quick apply
Server PO
$16 - $18/hr
Will regularly update guest profile in Tock to build the database * Able to enter orders correctly and efficiently * Is directly responsible for the section before and during service * Knowledgeable ...
Tock information
What is the difference between Tock vs Barista?
| Aspect | Tock | Barista |
|---|---|---|
| Primary Role | Event and reservation management platform for hospitality | Preparing and serving coffee and beverages in cafes or restaurants |
| Required Skills | Reservation system operation, customer service, hospitality software knowledge | Coffee brewing, customer service, POS operation |
| Work Environment | Hotels, restaurants, event venues using Tock software | Cafes, coffee shops, restaurants |
| Certifications | None typically required, software training may be provided | Barista training or certification often preferred |
While Tock focuses on reservation and event management for hospitality businesses, a Barista primarily prepares beverages and provides customer service in cafes. Both roles require strong customer interaction skills, but Tock roles are more software and management-oriented, whereas Barista roles are more hands-on and service-focused.
What cities are hiring for Tock jobs? Cities with the most Tock job openings:
What states have the most Tock jobs? States with the most job openings for Tock jobs include:
What job categories do people searching Tock jobs look for? The top searched job categories for Tock jobs are:
Full-time
Re-posted 7 days ago
Job description
Job Type
Full-time, Part-time
Description
The Dixboro Project is a sprawling visionary concept in the historic village of Dixboro, Michigan. Our spaces invite you to experience the intersection of world-class dining, transformational hospitality, and abundant nature. The Dixboro House is the restaurant arm of this unique project - carved out of the bones of the original barn structure originally erected in 1880. The century old barn has been restored to feature exposed 140 year old timbers, a gambrel vaulted ceiling and the original stone fireplace, and modern kitchen providing a familiar comfort to our guests.
Our service is guided by our commitment to excellence. We are serious about our service - working with synchronicity to stage and deliver a consistently excellent experience for each guest that walks through our doors.
Our Hosts provide the first impression of The Dixboro House and set the tone for our signature hospitality that guests can expect during their experience. They anticipate the rhythm of the door, making seamless adjustments to maximize our ability to welcome and care for each guest. Clear communication, a composed presence, and a deep respect for hospitality culture are essential. Our ideal candidate has the potential to become a confident bookrunner with fluency in our reservation system, Tock, bringing energy and enthusiasm to a fast-paced, detail-oriented environment.
What You'll Do:
Requirements
What We're Looking For:
PHYSICAL REQUIREMENTS
Full-time, Part-time
Description
The Dixboro Project is a sprawling visionary concept in the historic village of Dixboro, Michigan. Our spaces invite you to experience the intersection of world-class dining, transformational hospitality, and abundant nature. The Dixboro House is the restaurant arm of this unique project - carved out of the bones of the original barn structure originally erected in 1880. The century old barn has been restored to feature exposed 140 year old timbers, a gambrel vaulted ceiling and the original stone fireplace, and modern kitchen providing a familiar comfort to our guests.
Our service is guided by our commitment to excellence. We are serious about our service - working with synchronicity to stage and deliver a consistently excellent experience for each guest that walks through our doors.
Our Hosts provide the first impression of The Dixboro House and set the tone for our signature hospitality that guests can expect during their experience. They anticipate the rhythm of the door, making seamless adjustments to maximize our ability to welcome and care for each guest. Clear communication, a composed presence, and a deep respect for hospitality culture are essential. Our ideal candidate has the potential to become a confident bookrunner with fluency in our reservation system, Tock, bringing energy and enthusiasm to a fast-paced, detail-oriented environment.
What You'll Do:
- Handle all guest interactions with the highest level of hospitality, warmth and professionalism.
- Bring a personable and presentable appearance and demeanor to our front door.
- Have a thorough knowledge of Tock and aim to create a steady flow of covers while maximizing our capacity. Accommodate and anticipate guest needs by making seating adjustments throughout the shift.
- Possess a strong understanding of our restaurant operations as well as our food and beverage offerings.
- Communicate the flow of the door with management and support staff.
- Strong organizational and communication skills.
- Help ensure guest satisfaction, build relationships, and develop increased engagement.
- Be a representative of The Pulpo Group and create a positive impression of the restaurant and all of our businesses.
- Be the expert in guest satisfaction by providing soignee services including taking note of guest preferences, recommending activities to do in the area, parking details, and invitations to our other businesses.
- Help maintain the pristine cleanliness and ambiance of the restaurant including organizing the host stand, and maintaining the foyer, restrooms and overall space.
Requirements
What We're Looking For:
- Preferred experience in providing excellent customer service in a fast-paced environment
- Must be a great team player to serve the team mission and each guest fully
- Emotionally intelligent
- Must have a good attitude towards change and ambiguity.
- High level of personal hygiene and personal presentation
- Able to stay calm in a fast-paced environment
- Attention to detail in everything we do
- Unwilling to compromise on our standards or accept short cuts
- Consistent in performance and reliability
- Able to work in sync with the flow of the restaurant
- Must have weekend availability
PHYSICAL REQUIREMENTS
- Must be able to stand and walk for long periods of time.
- Must be able to lift up to 25 pounds at times.