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Tock Jobs in Florida (NOW HIRING)

Jose Andres Group

Restaurant Mgr

Miami Beach, FL · On-site

Working knowledge of reservations and POS platforms (e.g., Resy/SevenRooms/TOCK/ ; MICROS/Toast), scheduling tools (e.g., HotSchedules), and Google Workspace. * Strong communication, conflict ...

Jose Andres Group

Restaurant Manager

Orlando, FL · On-site

Working knowledge of reservations and POS platforms (e.g., Resy/SevenRooms/TOCK/ ; MICROS/Toast), scheduling tools (e.g., HotSchedules), and Google Workspace. * Strong communication, conflict ...

José Andrés Group

Restaurant Mgr

Miami Beach, FL · On-site

Working knowledge of reservations and POS platforms (e.g., Resy/SevenRooms/TOCK/; MICROS/Toast), scheduling tools (e.g., HotSchedules), and Google Workspace. * Strong communication, conflict ...

José Andrés Group

Restaurant Manager

Orlando, FL · On-site

Working knowledge of reservations and POS platforms (e.g., Resy/SevenRooms/TOCK/; MICROS/Toast), scheduling tools (e.g., HotSchedules), and Google Workspace. * Strong communication, conflict ...

All JobsTock JobsTock Jobs in Florida

Tock information

What is the difference between Tock vs Barista?

AspectTockBarista
Primary RoleEvent and reservation management platform for hospitalityPreparing and serving coffee and beverages in cafes or restaurants
Required SkillsReservation system operation, customer service, hospitality software knowledgeCoffee brewing, customer service, POS operation
Work EnvironmentHotels, restaurants, event venues using Tock softwareCafes, coffee shops, restaurants
CertificationsNone typically required, software training may be providedBarista training or certification often preferred

While Tock focuses on reservation and event management for hospitality businesses, a Barista primarily prepares beverages and provides customer service in cafes. Both roles require strong customer interaction skills, but Tock roles are more software and management-oriented, whereas Barista roles are more hands-on and service-focused.

What are popular job titles related to Tock jobs in Florida?

For Tock jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Tock jobs in Florida look for?

The top searched job categories for Tock jobs in Florida are:

What cities in Florida are hiring for Tock jobs?

Cities in Florida with the most Tock job openings:

Tock jobs near you
Infographic showing various Tock job openings in Florida as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 96% Physical, 3% Hybrid, and 1% Remote job distribution.

Restaurant Mgr

Miami Beach, FL • On-site

Jose Andres Group
See more jobs at Jose Andres Groupexternal

Full-time

Medical, Retirement

Posted 13 days ago

Job description

Description:

Job Title: Restaurant Manager

Reports To: Assistant General Manager / General Manager

Department: Operations

Employment Type: Salaried, Exempt


About José Andrés Group

José Andrés Group (JAG) is a hospitality company led by Chef José Andrés, known for outstanding guest experiences, innovation, and a values-driven culture. Our teams bring world-class food and warm hospitality to life across acclaimed concepts worldwide.

Position Summary

The Restaurant Manager is a floor-forward leader responsible for daily service execution, team coaching, guest satisfaction, and the consistent delivery of JAG standards. In partnership with the AGM/GM, this role drives shift performance, labor efficiency, inventory accuracy, and compliance—while nurturing a positive, inclusive culture.

Key Responsibilities

Operational Leadership

Lead daily service across all dayparts and activations (à la carte, bar, private dining, events).

Execute SOPs; maintain opening/closing, cash handling, and table/reservation management.

Run effective pre-shifts; deploy staff to meet pace, cover, and sales projections.

Ensure facility readiness, cleanliness, maintenance follow-ups, and adherence to health & safety standards.

Guest Experience & Service Excellence

Be highly visible on the floor; model anticipatory hospitality and effective table touches.

Coach service standards (sequence of service, steps of recovery, allergy/ADA protocols).

Manage guest recovery with empathy, speed, and documentation; cultivate repeat business and VIP relations.

Monitor feedback channels and identify trends; implement corrective actions.

Team Leadership & Development

Participate in recruiting, interviewing, and onboarding; build a strong bench of leads/captains.

Deliver ongoing training (service, product knowledge, systems, compliance).

Recognize great performance; document coaching and support progressive discipline when needed.

Foster an inclusive, respectful, and learning-focused culture aligned to JAG values.

Financial & Administrative

Support P&L targets through smart scheduling, in-shift labor deployment, and productivity tracking.

Maintain timecard accuracy, tip-pool/tip-credit compliance, and cash controls.

Partner with Culinary/Beverage on inventory counts, waste tracking, and COGS controls.

Review KPIs (covers, check average, comps/voids, labor %, guest sentiment) and report actions.

Sales & Brand Growth

Drive topline via upselling programs, features, pairing suggestions, and reservation pacing strategy.

Support local marketing initiatives, community outreach, and private dining sales.

Compliance & Safety

Uphold DOH/health code, alcohol service laws, wage & hour, and safety standards.

Lead incident response/reporting and ensure safety drills and certifications remain current.

Projects & Openings

Assist with menu launches, seasonal changes, pop-ups, training rollouts, and opening checklists as assigned.

Requirements:

Required Qualifications

  • 2–4+ years of progressive FOH leadership in high-volume upscale casual or fine dining; prior supervisor/assistant manager experience required.
  • Proven success running busy shifts while balancing guest experience, team coaching, and cost controls.
  • Working knowledge of reservations and POS platforms (e.g., Resy/SevenRooms/TOCK/; MICROS/Toast), scheduling tools (e.g., HotSchedules), and Google Workspace.
  • Strong communication, conflict resolution, and coaching skills; organized and detail-oriented.
  • Familiarity with food safety, alcohol service, labor compliance, and cash handling best practices.
  • Wine/spirits and culinary knowledge to guide guest choices and support sales.
  • Flexibility to work nights, weekends, and holidays.

Working Conditions & Physical Requirements

  • Ability to stand and walk for extended periods (up to 8 hours).
  • Ability to lift/push/pull up to 30 lbs. occasionally.
  • Frequent reaching, bending, listening, and visual acuity in a fast-paced environment.
  • Exposure to hot/cold environments and cleaning chemicals per safety standards.

In Return, We Offer You

  • Competitive compensation and performance-based bonus opportunities
  • Comprehensive health & wellness benefits
  • Retirement savings plans
  • Employee dining discounts
  • Growth in a values-driven, award-winning hospitality group

Equal Opportunity Employer

José Andrés Group is an Equal Opportunity Employer and participates in the federal E-Verify Program.