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Toast Restaurant Jobs (NOW HIRING)

Customer Care Specialist, Guest

Omaha, NE

$17 - $21.25/hr

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the ...

Remote, US - #RemoteLI Who We Are Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. We are ...

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the ...

Enterprise Account Executive

Scottsdale, AZ · On-site

$253K - $405K/yr

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. We are ...

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Toast is revolutionizing the way ...

Enterprise Account Executive

Phoenix, AZ · On-site

$253K - $405K/yr

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. We are ...

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Toast Restaurant information

See salary details

$32.5K

$60.9K

$84K

How much do toast restaurant jobs pay per year?

As of Jul 3, 2026, the average yearly pay for toast restaurant in the United States is $60,903.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $69,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Restaurant Manager at a Toast-powered restaurant, and why are they important?

To thrive as a Restaurant Manager in a Toast-enabled restaurant, you need strong leadership, operational management expertise, and hospitality industry experience, often supported by a degree in hospitality or business. Familiarity with Toast POS systems, restaurant management software, and inventory control tools is typically required. Exceptional communication, problem-solving, and customer service skills help you motivate staff and ensure guest satisfaction. These skills are vital for streamlining operations, maximizing profitability, and creating a positive dining experience.

What is the difference between Toast Restaurant vs Waitstaff?

AspectToast RestaurantWaitstaff
Primary RolePreparing and serving food and beverages in a restaurant settingTaking orders, serving food, and assisting customers at tables
Required CredentialsFood safety certification, customer service skillsCustomer service skills, sometimes food safety knowledge
Work EnvironmentKitchen and dining area of a restaurantDining area, interacting directly with customers
Industry UsageCommonly used in restaurant job listingsCommonly used in hospitality and restaurant sectors

Toast Restaurant roles typically involve food preparation and kitchen work, while waitstaff focus on customer service and serving guests. Both roles require strong communication skills and knowledge of food safety, but they differ in daily tasks and work environment.

What are some common challenges faced by staff working at a Toast Restaurant and how can they be managed?

Staff at a Toast Restaurant often navigate fast-paced shifts, especially during peak meal times, which can lead to high stress and the need for efficient multitasking. Balancing excellent customer service with quick order turnaround and adapting to new menu items or technology updates (like POS systems) are typical challenges. Successful team members frequently communicate and collaborate to ensure smooth operations, and ongoing training is provided to help staff stay current and confident in their roles. Embracing teamwork and being proactive in learning can make these challenges more manageable and lead to a positive work experience.

How much does Toast pay?

The pay for positions at Toast Restaurant varies depending on the role, location, and experience. Entry-level positions such as servers or cooks typically earn minimum wage plus tips or hourly wages, which can range from $10 to $15 per hour. More experienced roles or management positions may offer higher salaries or hourly rates.

What is a Toast restaurant?

A Toast restaurant refers to a dining establishment that uses Toast, a popular point of sale (POS) and restaurant management platform. Toast provides software and hardware solutions to help restaurants streamline operations, from order taking and payment processing to inventory and employee management. Restaurants that use Toast benefit from integrated technology that can improve efficiency, enhance the customer experience, and offer robust reporting tools. The system is designed for various types of food service businesses, including full-service restaurants, quick-service eateries, cafes, and bars.

Is Toast fully remote?

Toast Restaurant jobs are typically on-site or hybrid, depending on the role. Most positions require working at the restaurant or office location, with limited remote options. Check specific job listings for remote work availability and requirements.

What is the highest paying restaurant job?

In restaurants, executive chefs and head chefs typically earn the highest salaries, often supplemented by bonuses and profit sharing. These roles require extensive culinary experience, leadership skills, and often certification, with salaries varying based on the establishment's size and location.

Is Toast Inc. a good company to work for?

Toast Inc. is a technology company that provides point-of-sale and restaurant management software. Employee reviews often cite a fast-paced environment and opportunities for growth, but experiences can vary based on role and location. Prospective employees should research specific positions and locations for a comprehensive understanding.
More about Toast Restaurant jobs
What cities are hiring for Toast Restaurant jobs? Cities with the most Toast Restaurant job openings:
What states have the most Toast Restaurant jobs? States with the most job openings for Toast Restaurant jobs include:
Infographic showing various Toast Restaurant job openings in the United States as of June 2026, with employment types broken down into 68% Full Time, and 32% Part Time. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $60,903 per year, or $29.3 per hour.
Customer Care Specialist, Guest

Customer Care Specialist, Guest

Toast

Omaha, NE

$17 - $21.25/hr

Other

Posted 16 days ago


Job description

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
A day in the life

The Guest Support team assists the Toast client restaurant's guests, primarily users of the Toast Local app. We use a hospitality mindset to help their guests by answering incoming questions regarding order issues, delivery issues, account updates, gift cards, rewards and loyalty programs, and product feedback.

As a Customer Care Specialist, you are driven with purpose to resolve issues and act as a Toast expert. You are hungry to learn, deliver a hospitality mindset, and are excited to showcase our rapidly expanding hardware and software suite.  To thrive as a Customer Care Specialist at Toast, you are resilient, motivated to deliver high quality customer interactions,  and excel in ambiguous environments. 

What you'll do (Responsibilities)

  • Deliver a top tier restaurant guest experience through creative problem-solving and consistent probing, to craft accurate & timely outcomes.

Conduct Toast procedures to escalate and coordinate the guest response in accordance with Toast values.

  • Expand your knowledge of Toast's hardware and software weekly  through professional development time, training, knowledgebase articles, and the experience gained from performing the roll.

What you'll need to thrive (Requirements)

  • 1+ years of experience in a role responsible for customer satisfaction and championing the customer experience.
  • Success operating independently and navigating competing priorities in a constantly changing environment.
  • Proven track record of success navigating and troubleshooting  technical tools, for instance apps on both iOS and Android.
  • Strong communication, organizational, and influencing skills. 

What will help you stand out (Nonessential Skills/Nice to Haves)

  • Experience answering customer emails and instant messages
  • Experience working in the tech industry or for a SaaS company
  • Strong teamwork skills and customer advocacy 
  • Experience using Zendesk or another customer engagement tool 
  • Open to working weekends, holidays and night schedules 

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture.

Our Total Rewards Philosophy 

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.