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Timeshare Call Center Jobs (NOW HIRING)

Previous telesales, call center, or hospitality sales experience preferred (timeshare experience is a plus). * Proven track record of meeting or exceeding sales or call performance targets. Education ...

Client Contact Center Representative

Franklin, TN · On-site

$15.25 - $19.75/hr

This role is at the heart of our mission: helping clients navigate the timeshare exit process to ... Setting call appointments for employees. * Working with AnswerConnect to field calls to the right ...

Client Contact Center Representative

Franklin, TN · On-site

$15 - $19.25/hr

This role is at the heart of our mission: helping clients navigate the timeshare exit process to ... Setting call appointments for employees. * Working with AnswerConnect to field calls to the right ...

Client Contact Center Representative

Franklin, TN · On-site

$15 - $19.25/hr

This role is at the heart of our mission: helping clients navigate the timeshare exit process to ... Setting call appointments for employees. * Working with AnswerConnect to field calls to the right ...

Customer Service Specialist

Orlando, FL · On-site

$15.75 - $21/hr

Minimum of one year customer service/call center experience * High School Diploma or equivalent ... timeshare brokerage, and customized services for resorts, resort developers, HOAs and management ...

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Timeshare Call Center information

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$10

$17

$25

How much do timeshare call center jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for timeshare call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Timeshare Call Center position, and why are they important?

To excel in a Timeshare Call Center role, candidates need strong communication and sales abilities, customer service experience, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency are often required. Outstanding active listening, resilience under pressure, and persuasive skills help professionals stand out in this fast-paced environment. These strengths are critical for meeting sales targets, delivering customer satisfaction, and effectively handling a high volume of calls.

What is a Timeshare Call Center job?

A Timeshare Call Center job involves handling inbound and outbound calls related to vacation ownership. Representatives may contact potential buyers to schedule presentations, assist existing owners with reservations, or provide customer service. The role requires strong communication skills, sales experience, and the ability to handle objections. Many positions offer performance-based incentives and require working in a fast-paced environment.

What does a typical day look like for someone working in a Timeshare Call Center?

A typical day in a Timeshare Call Center involves making outbound calls to prospective customers, following up on leads, answering incoming inquiries, and guiding individuals through the timeshare options available. You will spend much of your time engaging customers on the phone, overcoming objections, and setting appointments for sales presentations or tours. Collaboration with your team and sales managers is common, as daily briefings and ongoing training sessions help everyone stay aligned with company goals. The work environment is usually high-energy, focused on achieving both individual and team sales quotas, with opportunities for commissions and career advancement based on performance.

More about Timeshare Call Center jobs
What cities are hiring for Timeshare Call Center jobs? Cities with the most Timeshare Call Center job openings:
What are the most commonly searched types of Timeshare Call Center jobs? The most popular types of Timeshare Call Center jobs are:
What states have the most Timeshare Call Center jobs? States with the most job openings for Timeshare Call Center jobs include:
Telesales Representative

Telesales Representative

Westgate Resorts

Bellevue, WA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago


Westgate Resorts rating

6.2

Company rating: 6.2 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

13th of 20 rated holiday rentals


Job description

Company Description

Our VI Resorts by Westgate Corporate office located in Bellevue, WA is seeking a Telesales Commission Sales Representative to join our team on a full-time basis!

About us:

The headquarters of VI Resorts by Westgate, located in Bellevue, Washington, serves as the administrative home of the VI Resorts vacation club, North America's largest owner-controlled timeshare and vacation club, supporting the Owners by offering convenient access to Pacific Northwest business and travel resources. The VI Resorts corporate office supports the operations, member services and club experience that underlie all VI Resorts stays. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you'll be joining a team committed to excellence and creating unforgettable vacation experiences, and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

Job Summary:

As a Telesales Commission Sales Representative (In-House), you'll maximize your earning potential by helping current owners with their vacation ownership. You'll work leads through a sales process, uncover needs, overcome objections, and present our full range of vacation products. This is a sales position and is commission-driven with weekly pay and benefits. Ideal for motivated sales professionals who thrive on performance and results.

Hourly or Commission whichever is greater + Bonus (ranges of income from $60,000 - $300,000)

Essential Duties and Responsibilities:

  • Make outbound/receive inbound calls to current owners to generate account upgrades, and new sales.
  • Work with good standing owners to enhance their ownership by showing empathy and creating affordable solutions.
  • Maintain a 45-day lead engagement cycle with persistent follow-up (phone, email, text).
  • Cross-sell and present all VI Resorts by Westgate vacation products across multiple properties.
  • Confirm product fit and customer satisfaction with every sale.
  • Consistently meet department standards:50+ calls daily and $40,000+ average net volume
  • Maintain accurate records and follow all policies/regulatory guidelines.
  • Partner effectively with the Telesales team lead who is organizing and assigning leads.
  • Other duties as assigned.

What You Will Bring:

  • Active Washington State Timeshare License or ability to obtain required (employer assistance to apply on first day)
  • 6+ months of timeshare or sales experience preferred
  • High school diploma or GED
  • Excellent communication and sales closing skills
  • Resilient, self-driven, and competitive mindset
  • Comfortable working in a fast-paced, commission-only environment

Why join VI Resorts by Westgate?

  • Comprehensive Health Benefits - Medical, Dental, and Vision Coverage
  • Paid Time Off - Vacation, Sick, and Personal Time to Recharge
  • Paid Holidays
  • 401(k) with Generous Company Match to Support Your Future
  • Daily Pay - Access Your Earnings When You Need Them
  • Family-Focused Benefits - Pregnancy, Parental Leave, and Adoption Assistance
  • Wellness Programs to Support Your Well-Being
  • Flexible Spending Accounts (FSA)
  • Tuition Assistance to Help You Grow Your Career
  • Military Leave
  • Employee Assistance Program (EAP) - Support When You Need It Most
  • Life, Disability, Accident, Critical Illness, and Hospital Insurance
  • Pet Insurance for Your Furry Family Members
  • Loyalty Program - Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
  • Low-Cost Gym Membership
  • NEW! David A. Siegel Legacy Scholarship - Up to $40,000 for Team Members' Dependents
  • Career Growth and Advancement Opportunities
  • Community Involvement - Give Back and Make an Impact
Qualifications

Experience

  • Previous telesales, call center, or hospitality sales experience preferred (timeshare experience is a plus).
  • Proven track record of meeting or exceeding sales or call performance targets.

Education & Certifications

  • High school diploma or General Education Degree (GED); or equivalent combination of education and experience.
Additional Information

Skills/Knowledge

  • Excellent verbal communication and persuasive selling skills.
  • Strong listening skills and ability to build rapport quickly.
  • Knowledge of CRM systems and call center software.
  • Ability to handle pushback professionally and remain motivated.
  • Comfortable working in a fast-paced, performance-based environment.
  • Goal-oriented with a competitive and positive attitude.

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.


What Westgate Resorts employees say

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About Westgate Resorts

Sourced by ZipRecruiter

Westgate Resorts is a leading provider of diverse vacation experiences, offering affordable getaways in some of the most sought-after destinations across the United States. With resorts in various states, from sandy beaches to snow-covered mountains, we cater to families of all sizes and budgets. As a prominent figure in the timeshare and hospitality sector, Westgate remains committed to providing the best and most cost-effective vacation options as we expand our offerings.

Industry

Traveler accommodation

Company size

10,000+ Employees

Headquarters location

Orlando, FL, US

Year founded

1982