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Timeshare Call Center Jobs in Florida (NOW HIRING)

Vacatia

Call Center Confirmer

Kissimmee, FL · Remote

$16/hr

... contact center and virtual tours booked by owners. If you thrive in dynamic, fast-paced ... Vacation Ownership or Timeshare Outbound experience highly preferred * Proven track record of ...

Exploria Resorts

Collections Representative

Clermont, FL

$25 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Qualifications and Skills: * 1+ year of experience working in an outbound call center * 1+ year of collections experience is highly preferred * 1+ year working in the timeshare/Vacation Ownership ...

Hilton Grand Vacations, Inc.

Customer Care Agent

Orlando, FL · On-site

$14.50 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • PTO

Experience in the timeshare or hospitality industry * Prior experience in an inbound/outbound call center environment * Proficiency in Microsoft Office, including Outlook and Word * Ideal candidates ...

Hilton Grand Vacations, Inc.

Customer Care Agent

Orlando, FL

$14.50 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • PTO

Experience in the timeshare or hospitality industry * Prior experience in an inbound/outbound call center environment * Proficiency in Microsoft Office, including Outlook and Word * Ideal candidates ...

Hilton Grand Vacations

Customer Care Associate

Orlando, FL

$13 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

Experience in the timeshare or hospitality industry * Prior experience in an inbound/outbound call center environment * Proficiency in Microsoft Office, including Outlook and Word * Ideal candidates ...

Hilton Grand Vacations

Customer Support Specialist

Orlando, FL

$16 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • PTO

Experience in the timeshare or hospitality industry * Prior experience in an inbound/outbound call center environment * Proficiency in Microsoft Office, including Outlook and Word * Ideal candidates ...

Hilton Grand Vacations

Customer Service Agent

Orlando, FL

$13.75 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • PTO

Experience in the timeshare or hospitality industry * Prior experience in an inbound/outbound call center environment * Proficiency in Microsoft Office, including Outlook and Word * Ideal candidates ...

Exploria Resorts

Collections Representative

Clermont, FL · On-site

$25 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Qualifications and Skills: * 1+ year of experience working in an outbound call center * 1+ year of collections experience is highly preferred * 1+ year working in the timeshare/Vacation Ownership ...

Hilton Grand Vacations

Customer Care Specialist

Orlando, FL

$15 - $20/hr

  • Medical

  • Dental

  • Vision

  • PTO

Experience in the timeshare or hospitality industry * Prior experience in an inbound/outbound call center environment * Proficiency in Microsoft Office, including Outlook and Word * Ideal candidates ...

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Timeshare Call Center information

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How much do timeshare call center jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for timeshare call center in Florida is $12.87, according to ZipRecruiter salary data. Most workers in this role earn between $10.77 and $14.18 per hour, depending on experience, location, and employer.

Is a timeshare call center a good career?

A timeshare call center job involves making outbound or receiving inbound calls to promote or sell timeshare properties, often requiring strong communication and sales skills. It can offer opportunities for commission-based earnings and experience in sales and customer service, but may also involve high-pressure environments and repetitive tasks. Whether it is a good career depends on individual goals and preferences for sales roles and customer interaction.

How to get a timeshare call center job?

To get a timeshare call center job, candidates should have strong communication skills, sales experience, and familiarity with customer service software. Applying through company websites, job boards, or staffing agencies and preparing for phone-based interviews are common steps. Relevant certifications or training in sales or customer service can improve chances of hiring.

What are the key skills and qualifications needed to thrive in a timeshare call center position, and why are they important?

To excel in a Timeshare Call Center role, candidates need strong communication and sales abilities, customer service experience, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency are often required. Outstanding active listening, resilience under pressure, and persuasive skills help professionals stand out in this fast-paced environment. These strengths are critical for meeting sales targets, delivering customer satisfaction, and effectively handling a high volume of calls.

What is a timeshare call center?

A Timeshare Call Center job involves handling inbound and outbound calls related to vacation ownership. Representatives may contact potential buyers to schedule presentations, assist existing owners with reservations, or provide customer service. The role requires strong communication skills, sales experience, and the ability to handle objections. Many positions offer performance-based incentives and require working in a fast-paced environment.

What does a typical day look like for someone working in a timeshare call center?

A typical day in a Timeshare Call Center involves making outbound calls to prospective customers, following up on leads, answering incoming inquiries, and guiding individuals through the timeshare options available. You will spend much of your time engaging customers on the phone, overcoming objections, and setting appointments for sales presentations or tours. Collaboration with your team and sales managers is common, as daily briefings and ongoing training sessions help everyone stay aligned with company goals. The work environment is usually high-energy, focused on achieving both individual and team sales quotas, with opportunities for commissions and career advancement based on performance.

What are the most commonly searched types of Timeshare Call Center jobs in Florida?

The most popular types of Timeshare Call Center jobs in Florida are:

What are popular job titles related to Timeshare Call Center jobs in Florida?

For Timeshare Call Center jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Timeshare Call Center jobs in Florida look for?

The top searched job categories for Timeshare Call Center jobs in Florida are:

What cities in Florida are hiring for Timeshare Call Center jobs?

Cities in Florida with the most Timeshare Call Center job openings:

Timeshare Call Center jobs near you
Infographic showing various Timeshare Call Center job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $26,760 per year, or $12.9 per hour.

Call Center Confirmer

Vacatia

Kissimmee, FL • Remote

$16/hr

Full-time

Posted 6 days ago

Job description

Join Vacatia and Redefine the Guest Experience Across the Country

Location: Remote (Work from home in the Eastern Time Zone)

Compensation: $16 hourly + commission

Vacatia is an innovative hospitality company reinventing the vacation rental and ownership experience across discovery, booking, and stay. Were building the next generation of travel lifestyle products by blending technology, hospitality, and design to create smarter, more connected experiences for guests, owners, and partners.

Were looking for a customer service and operational ambassador, known as Confirmer, who will ensure the final coordination and technical readiness of contact center and virtual tours booked by owners. If you thrive in dynamic, fast-paced environments and love solving complex problems that blend people, product, and process, this is your opportunity to make your mark at the intersection of hospitality and innovation.

Why Youll Love Working at Vacatia
  • Build the Future: Serve as a critical guide ensuring that every participant is fully prepared for their digital experience by verifying reservation details.
  • Impact That Matters: Provide high-touch support that directly impacts owner satisfaction and the overall success of the Virtual Marketing operations.
  • Innovation at Scale: Work directly with various virtual meeting platforms and internal tools like SPI, Jag, Max, and Excel.
  • Autonomy and Ownership: Independently solve practical problems related to scheduling conflicts or technical hurdles to ensure a seamless transition into the virtual environment.
  • Culture of Growth: Thrive in a fast-paced setting where you will effectively manage multiple responsibilities and adapt to shifting priorities.
Your Impact
  • Coordinate scheduling and qualifications by confirming tour times and attendee lists, and reviewing owner qualifications to ensure they meet specific criteria.
  • Guide technology onboarding by walking owners through necessary software requirements and troubleshooting basic connectivity or platform access issues prior to the tour start.
  • Establish professional rapport to build excitement and confidence in the virtual process while listening to and reassuring owner concerns.
  • Ensure operational excellence by accurately entering and updating reservation data and maintaining up-to-date contact information within company systems.
  • Support departmental security and administration by adhering to all company policies and security awareness protocols while performing necessary administrative duties.

What You Bring

  • 2+ years of experience in a similar customer service or virtual support environment.
  • Vacation Ownership or Timeshare Outbound experience highly preferred
  • Proven track record of exceptional ability to communicate and interact with others via telephone and digital channels.
  • Strength in various tech platforms, including SPI, Excel, Email, Jag, Max, and various virtual meeting platforms.
  • Ability to interpret data, solve practical problems involving various variables, and maintain professionalism and discretion in handling sensitive and confidential information.
  • Willingness to occasionally work weekends, holidays, and extended hours to accommodate tour schedules.

Join Us

Join us at the start of something big. If youre ready to build whats next in owner engagement and virtual hospitality, wed love to hear from you.

Apply