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Timeshare Call Center Jobs (NOW HIRING)

Somerpointe Realty, LLC

Open Marketing Agent

Las Vegas, NV · On-site

$45K - $99K/yr

Working in a state of the art Call Center, making outbound phone calls to guests who applied to get ... with a timeshare sales presentation to see our beautiful timeshare resorts! An outgoing and ...

Yes& Companies LLC

Open Marketing Agent

Las Vegas, NV · On-site

$45K - $99K/yr

Working in a state of the art Call Center, making outbound phone calls to guests who applied to get ... with a timeshare sales presentation to see our beautiful timeshare resorts! An outgoing and ...

Hilton Grand Vacations, Inc.

Customer Care Agent

Orlando, FL · On-site

$14.50 - $19.25/hr

Experience in the timeshare or hospitality industry * Prior experience in an inbound/outbound call center environment * Proficiency in Microsoft Office, including Outlook and Word * Ideal candidates ...

Hilton Grand Vacations, Inc.

Customer Care Agent

Las Vegas, NV · On-site

$14.75 - $19.75/hr

Experience in the timeshare or hospitality industry * Prior experience in an inbound/outbound call center environment * Proficiency in Microsoft Office, including Outlook and Word Ideal candidates ...

Hilton Grand Vacations

Customer Care Associate

Orlando, FL

$13 - $17.75/hr

Experience in the timeshare or hospitality industry * Prior experience in an inbound/outbound call center environment * Proficiency in Microsoft Office, including Outlook and Word * Ideal candidates ...

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Timeshare Call Center information

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$17

$25

How much do timeshare call center jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for timeshare call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Timeshare Call Center position, and why are they important?

To excel in a Timeshare Call Center role, candidates need strong communication and sales abilities, customer service experience, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency are often required. Outstanding active listening, resilience under pressure, and persuasive skills help professionals stand out in this fast-paced environment. These strengths are critical for meeting sales targets, delivering customer satisfaction, and effectively handling a high volume of calls.

What is a Timeshare Call Center job?

A Timeshare Call Center job involves handling inbound and outbound calls related to vacation ownership. Representatives may contact potential buyers to schedule presentations, assist existing owners with reservations, or provide customer service. The role requires strong communication skills, sales experience, and the ability to handle objections. Many positions offer performance-based incentives and require working in a fast-paced environment.

What does a typical day look like for someone working in a Timeshare Call Center?

A typical day in a Timeshare Call Center involves making outbound calls to prospective customers, following up on leads, answering incoming inquiries, and guiding individuals through the timeshare options available. You will spend much of your time engaging customers on the phone, overcoming objections, and setting appointments for sales presentations or tours. Collaboration with your team and sales managers is common, as daily briefings and ongoing training sessions help everyone stay aligned with company goals. The work environment is usually high-energy, focused on achieving both individual and team sales quotas, with opportunities for commissions and career advancement based on performance.

More about Timeshare Call Center jobs
What cities are hiring for Timeshare Call Center jobs? Cities with the most Timeshare Call Center job openings:
What are the most commonly searched types of Timeshare Call Center jobs? The most popular types of Timeshare Call Center jobs are:
What states have the most Timeshare Call Center jobs? States with the most job openings for Timeshare Call Center jobs include:
What job categories do people searching Timeshare Call Center jobs look for? The top searched job categories for Timeshare Call Center jobs are:
Timeshare Call Center jobs near you
Infographic showing various Timeshare Call Center job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 7% As Needed, 1% Full Time, 89% Part Time, and 2% Temporary. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.
Call Center Customer Service Agent

Call Center Customer Service Agent

Capital Vacations

Myrtle Beach, SC • On-site

$16/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Capital Vacations rating

4.5

Company rating: 4.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

19th of 21 rated holiday rentals

Job description

SALARY: Starting at $16
  • Training pay of $15 per hour
SCHEDULE: Full-time opportunities
  • 8:30-5 or 9am-6pm post training
  • Saturday's are REQUIRED after training
  • IN-OFFICE
  • Completely closed on Sundays
What Capital Vacations can offer YOU:
  • Great hourly pay and opportunity for professional GROWTH
  • PAID TRAINING
  • Year-round work at a company with a NATIONAL presence!
  • Medical, Dental, and Vision Insurance options
  • 401(K) contribution after 90 days
  • Paid Life insurance, short-term and long-term disability, and MORE
  • Flexible Spending Account
  • Paid Time Off & Holidays
  • Discounted vacation stays
Principal Duties and Responsibilities
  • Assisting owners with questions about their Club & Legacy ownership
  • Must be able to work a variable shift and flexible hours and days
  • Role may be facilitated via engagement through phone, email, outbound and chat channels as business needs require
  • Completing or assisting owners with making reservations- troubleshooting and converting calls to reservations
  • Insures accounts are not delinquent in Maintenance Fees or Loan payments prior to booking new or revised reservations
  • Strong selling skills, able to book events, tours and sell an array of products and services
  • Processes maintenance fee and loan payments
  • Contributes to the revenue of the business through various ancillary revenue sales (ie Renting points, selling Capital Protection Plans and more)
  • Facilitate and accept incoming/outgoing, Cat, Email and Text phone calls and return phone calls
  • Maintain and meet/exceed defined agent level performance goals and contribute to the achievement of department goals
  • Expected to be a role model for Capital Vacations Core Values, always act professional, and be a strong Team Player
  • Agents must type at least 30 words per minute
  • Daily adherence is expected at 85% minimum
  • Agents must be able to multitask throughout their shift seamlessly
  • Flexible in work schedule with Saturday shift as rotated
  • Must maintain an 85% Quality Assurance score per month
  • Must convert 15% of calls to reservations at a minimum
  • Confident and comfortable working in a Pay for a Performance role
  • All Universal Specialists must service all Club and Legacy Products & Services and pass a comprehensive Assessment
General Statement - Performs the job assigned, complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.
Job Requirements
Education, Essential Training / Certifications, and Experience:
  • High School diploma, some college preferred
  • High level proficiency with Microsoft Office applications, High proficiency in MS Excel required
  • Hotel/timeshare experience a plus
  • A strategic mindset to problem solving and craft win/win solutions.
  • Knowledge Timeshare Ware is a plus
  • Previous experience using Salesforce.com is a plus
Skills, Knowledge, and Abilities:
  • Ability to work both in a team and independently
  • Excellent organization and ability to multi-task required to handle multiple priorities
  • Very detailed oriented and accuracy is a must
  • Technically savvy ~ able to quickly pick up and maneuver through several different systems
  • Ability to work in a fast pace office environment
  • Excellent communication skills
  • Bilingual a plus
  • Comfortable in Selling all products and Services
  • Ability to work with a high level of professionalism at all times

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