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Tier Three Engineer Jobs (NOW HIRING)

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Tier 3 Load Balancer Engineer

Celebration, FL

The Tier 3 GSOC Engineer is the top-level support tier in the GSOC for a complex global network. Focus area of this position is primarily on Load Balancer technologies; but, the candidate is expected ...

TGI MAIN COMPANY

Helpdesk Tier 3

Boca Raton, FL · On-site

$80K - $90K/yr

Helpdesk Tier 3 iPower Technologies is a growing IT Managed Services provider offering computer and ... and Tier II engineers. * Support end-users in a help desk and on-site environment, resolving ...

TGI MAIN COMPANY

Helpdesk Tier 3

Brooklyn, NY

$80K - $90K/yr

Helpdesk Tier 3 iPower Technologies is a growing IT Managed Services provider offering computer and ... and Tier II engineers. * Support end-users in a help desk and on-site environment, resolving ...

E Logic

Computer Engineer III

North Charleston, SC · On-site

$62K/yr

E-logic is seeking Computer Engineer (Level III) to provide Tier 3 engineering support for the centrally-managed Compute and Storage Management Service (CSMS) and Data Center Operations (DCOPS) from ...

TGI MAIN COMPANY

Helpdesk Tier 3

West Caldwell, NJ · On-site

$80K - $90K/yr

Helpdesk Tier 3 iPower Technologies is a growing IT Managed Services provider offering computer and ... and Tier II engineers. * Support end-users in a help desk and on-site environment, resolving ...

Leidos

Tier III Senior Network Engineer

Tampa, FL

$98K - $134K/yr

Leidos has an opening for a highly motivated Tier III SeniorNetwork Engineer at MacDill AFB, FL. As the Senior Network Engineer, you will support the Global Solutions Management-Operations II (GSM-O ...

Leidos

Tier III Senior Network Engineer

Tampa, FL · On-site

$98K - $134K/yr

Leidos has an opening for a highly motivated Tier III Senior Network Engineer at MacDill AFB, FL. As the Senior Network Engineer, you will support the Global Solutions Management-Operations II (GSM-O ...

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Tier Three Engineer information

What is the difference between Tier Three Engineer vs Tier Two Engineer?

AspectTier Three EngineerTier Two Engineer
CertificationsAdvanced certifications (e.g., Cisco CCNP, CompTIA Network+)Entry to mid-level certifications (e.g., Cisco CCNA, CompTIA A+)
Work EnvironmentComplex troubleshooting, system design, and advanced supportRoutine maintenance, basic troubleshooting, and user support
Employer & Industry UsageIT service providers, large enterprises, network infrastructureSmall to medium businesses, internal IT teams
Search & Comparison IntentUnderstanding advanced support roles, career progressionBasic support roles, entry-level positions

In summary, a Tier Three Engineer handles more complex issues, requires advanced certifications, and works in larger, more technical environments compared to a Tier Two Engineer, who focuses on routine support and basic troubleshooting.

What is L1, L2, L3, and L4 engineer?

In the context of a Tier Three Engineer role, L1, L2, L3, and L4 typically refer to different levels of technical support or engineering expertise. L1 is entry-level support handling basic issues, L2 involves more complex troubleshooting, L3 includes advanced problem resolution and specialized skills, and L4 represents expert-level or senior engineers often involved in design, architecture, or escalation. These levels help define the scope of responsibilities and required skills within IT support or engineering teams.

What jobs can you get with level 3 engineering?

A Level 3 Engineer typically qualifies for advanced technical roles such as senior support engineer, systems engineer, or technical specialist. These positions often require strong problem-solving skills, knowledge of specific tools or platforms, and relevant certifications. They may work in environments like IT, telecommunications, or manufacturing, often supporting complex systems and troubleshooting issues at an expert level.

What is a Tier 3 engineer?

A Tier 3 engineer is a senior technical support or engineering professional responsible for resolving complex issues, often providing advanced troubleshooting and mentorship to Tier 1 and Tier 2 teams. They typically possess deep technical knowledge, relevant certifications, and experience with specialized tools or systems, working in environments that require high-level problem-solving skills.

What engineer makes $500,000 a year?

A Tier Three Engineer typically does not earn $500,000 annually; such high salaries are more common in executive or specialized roles within technology companies. Senior engineers with extensive experience, advanced skills, and certifications in fields like software development, cybersecurity, or cloud architecture may reach high six-figure incomes, but $500,000 is rare for standard engineering positions.
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Tier Three Engineer jobs near you
Field Services Engineer (Tier 2)

Field Services Engineer (Tier 2)

CyberLinx Solutions LLC

Leonardtown, MD

Full-time

Posted 20 days ago

Job description

CyberLinx Solutions is seeking a skilled Field Services Engineer (Tier 2) to provide advanced onsite and remote technical support across client or branch locations. This role handles escalated issues from Tier 1, performs infrastructure deployments, and ensures reliable operation of end-user systems, networking equipment, and site technology.

Key Responsibilities

  • Provide Tier 2 onsite and remote support for desktops, laptops, and mobile devices
  • Troubleshoot Windows-based environments (e.g., Microsoft Windows) and user productivity platforms such as Microsoft 365
  • Install, configure, and support network equipment including switches, firewalls, and wireless access points (e.g., Cisco Systems, Fortinet)
  • Support Active Directory, DNS, DHCP, and user access management
  • Perform hardware rollouts, imaging, upgrades, and site refresh projects
  • Assist with server, virtualization, or cloud-related tasks as directed
  • Document incidents, configurations, and project work
  • Escalate complex infrastructure issues to Tier 3 / Engineering teams
  • Hardware lifecycle replacement
  • Network closet experience
  • Cabling & structured wiring
  • Physical infrastructure troubleshooting

Apply