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Tier Three Engineer Jobs in Powhatan, VA (NOW HIRING)

LOGC2

Telecom Network Engineer

Richmond, VA · On-site

$80K - $95K/yr

Provides Tier 2troubleshooting and root cause analysis for voice and video transport issues, escalating complex or design-level problems to Tier 3 engineering. * Serves as the on-shift technical ...

Connected Logistics

Telecom Network Engineer

Richmond, VA · On-site

$80K - $95K/yr

Provides Tier 2troubleshooting and root cause analysis for voice and video transport issues, escalating complex or design-level problems to Tier 3 engineering. * Serves as the on-shift technical ...

vTech Solution Inc

Network engineer

Petersburg, VA

Maintaining and providing Tier 3 support for the network infrastructure, including but not limited ... engineering for a secure IT network. Maintain and coordinate the installation and configuration of ...

New

Infojini Inc

Network Engineer

Petersburg, VA

Lead a team of engineering professionals to ensure delivery of high quality, cost efficient network ... Provide Tier 3 support to all network related service desk incidents. Qualifications Skill Required:

Infojini Inc

Network Engineer

Petersburg, VA · On-site

Lead a team of engineering professionals to ensure delivery of high quality, cost efficient network ... Provide Tier 3 support to all network related service desk incidents. Qualifications Skill Required:

CBRE

Chief Bldg Engineer Supervisor

Richmond, VA · On-site

Proven operational knowledge of Uptime Institute Tier III or Tier IV infrastructure standards ... We provide our engineers with industry-leading training platforms, cutting-edge diagnostic tools ...

AllSTEM Connections

Java Developer III

Richmond, VA · On-site

$137K - $162K/yr

Senior Java / Full-Stack Cloud Engineer (AWS & Angular) Role Overview We are seeking an experienced ... tier-three troubleshooting and production support. If you are a proactive developer with strong ...

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Tier Three Engineer information

What is the difference between Tier Three Engineer vs Tier Two Engineer?

AspectTier Three EngineerTier Two Engineer
CertificationsAdvanced certifications (e.g., Cisco CCNP, CompTIA Network+)Entry to mid-level certifications (e.g., Cisco CCNA, CompTIA A+)
Work EnvironmentComplex troubleshooting, system design, and advanced supportRoutine maintenance, basic troubleshooting, and user support
Employer & Industry UsageIT service providers, large enterprises, network infrastructureSmall to medium businesses, internal IT teams
Search & Comparison IntentUnderstanding advanced support roles, career progressionBasic support roles, entry-level positions

In summary, a Tier Three Engineer handles more complex issues, requires advanced certifications, and works in larger, more technical environments compared to a Tier Two Engineer, who focuses on routine support and basic troubleshooting.

What is a Tier Three Engineer?

A Tier Three Engineer is a senior technical support or network engineer responsible for resolving complex issues that Tier One and Tier Two support cannot handle. They often troubleshoot advanced hardware, software, or network problems, and may work with specialized tools and certifications such as Cisco or Microsoft to ensure system stability and performance.

What cities near Powhatan, VA are hiring for Tier Three Engineer jobs?

Cities near Powhatan, VA with the most Tier Three Engineer job openings:

Tier Three Engineer jobs near you

Tier III Systems Engineer

COMPLETE NETWORK INTEGRATION INC

Glen Allen, VA • On-site

$90K - $100K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 16 days ago

Job description

Tier III Systems Engineer

 
Position Overview:
CNI is seeking an experienced Tier III Systems Engineer to serve as the senior technical authority for our managed services clients. This role acts as the final escalation point for complex technical issues while also leading infrastructure projects and advising client leadership on best-fit IT solutions.

The ideal candidate is a seasoned systems engineer who combines deep technical expertise with strong problem-solving skills, project ownership, and the ability to communicate confidently with both technical teams and client executives.
The candidate will be working in our Glen Allen Virginia office. 

Key Responsibilities:
Technical Leadership & Escalations
Serve as the final escalation point for Tier I and Tier II support teams
Troubleshoot and resolve complex, high-impact issues across client environments
Perform deep root-cause analysis and implement long-term, sustainable solutions
Mentor and guide Tier I & II engineers on advanced troubleshooting and best practices
Infrastructure & Project Delivery
Lead and execute projects related to clients’ overall IT infrastructure, including:
Server deployments and migrations
Virtualization platforms
Network architecture improvements
Cloud initiatives
Security enhancements
Own projects from design through implementation and documentation
Balance project work with high-priority operational support
Client Advisory & Strategy
Act as a trusted technical advisor to client points of contact and C-level stakeholders
Translate business needs into secure, scalable, and cost-effective IT solutions
Provide guidance on infrastructure roadmap planning and technology decisions
Communicate technical concepts clearly to non-technical audiences
 
Technical Expertise Required:
Advanced knowledge of:
Microsoft 365 platform including Entra, Exchange, Intune, Purview
Windows and/or Linux server environments
Google Workspace Admin platform
Virtualization platforms (VMware, Hyper-V, or similar)
Networking (routing, switching, firewalls, VPNs)
Public and private cloud platforms (Azure, AWS, etc.)
Cybersecurity principles and best practices
Strong troubleshooting methodology and documentation skills
Experience operating in a managed services or multi-client environment preferred
 
Professional Skills & Attributes:
Self-directed and comfortable owning complex problems end-to-end
Strong research skills and persistence when dealing with ambiguous issues
Excellent written and verbal communication
Calm and methodical under pressure
Able to balance technical depth with business awareness
 
Benefits & Compensation
Health Care Reimbursement Account (HRA):
$400/month tax-free for employees
$800/month tax-free for employees with dependents
Eligible after 90 days of employment
(Health insurance required to participate; funds may be used for premiums, dental, vision, medical copays, and prescriptions)
 Paid Time Off: 120 hours accrued annually, eligible after 90 days of employment. Holiday pay begins day 1.
 Competitive salary based on experience
Opportunities for growth, influence, and technical ownership
 
Why This Role Matters:
This position is critical to maintaining technical excellence, client trust, and long-term infrastructure stability. The Tier III Systems Engineer is not just a problem solver — they are a technical leader and advisor who shapes how clients experience CNI.