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Tier Three Engineer Jobs in Iowa (NOW HIRING)

Cloud Architect

Des Moines, IA · Remote

$63.50 - $80.75/hr

Platform Mastery: 4+ years of hands-on experience engineering, deploying, and maintaining CrowdStrike Falcon at enterprise scale (10,000+ endpoints). * Tier 3 IR Capabilities: Demonstrated ...

New

Responsible for platform architecture, multi-tenant federation, administration, fine-tuning, and Tier 3 technical escalation engineering across enterprise environments. Acts as the highest escalation ...

New

Sr. Automation Engineer

Ankeny, IA · On-site

$98K - $129K/yr

Lead, coach, mentor, train and delegate tasks to Automation Technicians and Automation Engineers * Assist with Tier III Business Development Pursuits. * Assist with the development of Core Process ...

Engineering of Linux systems administration-related solutions for various project and operational ... Provide Tier III/other support per request from various constituencies. Investigate and ...

Sr. Industrial Automation Engineer

Ankeny, IA · On-site

$98K - $129K/yr

Lead, coach, mentor, train and delegate tasks to Automation Technicians and Automation Engineers * Assist with Tier III Business Development Pursuits. * Assist with the development of Core Process ...

SR SOFTWARE DEVELOPER

Muscatine, IA · On-site

$51.25 - $67.50/hr

... and Tier 3 support. * Participate in all phases of the Software Development Lifecycle (SDLC ... Utilize Azure DevOps, Git, and CI/CD practices to ensure efficient and reliable software delivery.

SR SOFTWARE DEVELOPER

Muscatine, IA · Hybrid

$51.25 - $67.50/hr

... and Tier 3 support. * Participate in all phases of the Software Development Lifecycle (SDLC ... Utilize Azure DevOps, Git, and CI/CD practices to ensure efficient and reliable software delivery.

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Tier Three Engineer information

What is the difference between Tier Three Engineer vs Tier Two Engineer?

AspectTier Three EngineerTier Two Engineer
CertificationsAdvanced certifications (e.g., Cisco CCNP, CompTIA Network+)Entry to mid-level certifications (e.g., Cisco CCNA, CompTIA A+)
Work EnvironmentComplex troubleshooting, system design, and advanced supportRoutine maintenance, basic troubleshooting, and user support
Employer & Industry UsageIT service providers, large enterprises, network infrastructureSmall to medium businesses, internal IT teams
Search & Comparison IntentUnderstanding advanced support roles, career progressionBasic support roles, entry-level positions

In summary, a Tier Three Engineer handles more complex issues, requires advanced certifications, and works in larger, more technical environments compared to a Tier Two Engineer, who focuses on routine support and basic troubleshooting.

What is a Tier Three Engineer?

A Tier Three Engineer is a senior technical support or network engineer responsible for resolving complex issues that Tier One and Tier Two support cannot handle. They often troubleshoot advanced hardware, software, or network problems, and may work with specialized tools and certifications such as Cisco or Microsoft to ensure system stability and performance.

What are popular job titles related to Tier Three Engineer jobs in Iowa?

For Tier Three Engineer jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Tier Three Engineer jobs in Iowa look for?

The top searched job categories for Tier Three Engineer jobs in Iowa are:

What cities in Iowa are hiring for Tier Three Engineer jobs?

Cities in Iowa with the most Tier Three Engineer job openings:

Senior Tier 3 CrowdStrike Architect

Hire IT People

Des Moines, IA • On-site

Other

Posted 3 days ago

New


Job description

Role: Senior Tier 3 CrowdStrike Architect

Location: Des Moines, IA (Remote)

Work Mode: Remote

Duration: 6/30/2027 (May extend contract on this date.)

Required Skills:

  • Platform Mastery: 4+ years of hands-on experience engineering, deploying, and maintaining CrowdStrike Falcon at enterprise scale (10,000+ endpoints). Required. 4 + yrs.
  • Tier 3 IR Capabilities: Proficiency using writing custom IOAs/IOCs, and performing endpoint threat hunting. Required. 4 + yrs.
  • OS & Scripting: Strong knowledge of Windows, Linux, and macOS internals, along with scripting capabilities (PowerShell, Python, Bash) for automated remediation and API integration. Required. 4+ yrs.
  • Security Ecosystems: Solid grasp of network security (firewalls, IDS/IPS), Identity & Access Management (AD/Entra ID), patch management vulnerability assessments, and MITRE ATT&CK framework mapping Required. 4+ yrs.
  • Integrity & Ethics: Unwavering commitment to confidentiality, integrity, and compliance standards necessary for state government operations. Required. 7 + yrs.
  • Communication & Translation: Proven ability to explain technical risk to non-technical stakeholders and state agency leaders clearly. Required. 7 + yrs.
  • Complex Problem Solving: High analytical capability to navigate complex multi-tenant environments, agency-specific constraints, and conflicting operational policies. Required. 7 + yrs.
  • Collaboration & Inclusion: Strong interpersonal skills with a commitment to fostering a diverse, supportive, and team-oriented working environment. Required. 7 + yrs.
  • Prior experience in state/local government (SLTT), higher education, or large-scale multi-tenant enterprise environments. Highly Desired.
  • Experience integrating CrowdStrike Falcon APIs with external automation platforms or SIEMs (e.g., Splunk, Microsoft Sentinel, Palo Alto Cortex). Highly Desired.
  • Familiarity with federal/state compliance frameworks (NIST SP 800-53, CJIS, HIPAA, IRS Pub 1075). Highly Desired.

Either Webcam or In-person. Interview dates: (Tues. 8/25, Wed. 8/26, Thur. 8/27). Only submit candidates able to interview on those dates.

This position acts as the highest level of technical escalation (Tier 3) for endpoint incidents, advanced threat hunting, platform troubleshooting, and complex integrations (such as Next-Gen SIEM, threat intelligence, and automated orchestration). The Senior Tier 3 CrowdStrike Architect serves as the primary technical authority for the State of Iowa's Enterprise Endpoint Detection and Response (EDR / XDR) platform. Operating within the Information Security Services (ISS) Bureau, this role is responsible for the overall architecture, administration, multi-tenant federation, fine-tuning, and escalation engineering of the CrowdStrike Falcon ecosystem across state agencies.

1. Platform Architecture & Multi-Tenant Administration: Architect, implement, and maintain the state-wide CrowdStrike Falcon platform architecture across multi-tenant environments (CID hierarchy, RBAC, policy groups). Oversee sensor deployment strategies, policy prevention/detection tuning, custom rule creation (IOAs/IOCs), and feature rollout schedules across diverse agency environments. Manage CrowdStrike platform health, agent updates, host group management, and agent troubleshooting across Windows, macOS, Linux, and virtualized workloads.

2. Tier 3 Incident Escalation & Response Engineering: Act as the final technical escalation point for complex endpoint threats, zero-day vulnerabilities, and persistent malware identified by Tier 1/2 SOC analysts. Execute advanced containment, remediation, and live forensics using Real-Time Response (RTR) and custom scripts during critical incidents. Partner with SOC Analysts and Incident Response teams to refine playbooks, minimize Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR), and drive risk reduction.

3. Integration, Automation & Data Pipeline: Design and support telemetry integration between CrowdStrike Falcon, central SIEM/SOAR platforms, network defenses, and threat intelligence feeds. Introduce new integration ideas to better leverage existing security tools. Leverage CrowdStrike Fusion SOAR workflows to automate routine containment, notifications, and response actions. Align endpoint security strategies with Identity Threat Detection and Response (ITDR) and Cloud Security Posture Management (CSPM) modules as platform needs evolve.

4. Stakeholder Enablement, Training & Vendor Management: Translate complex technical threat data into actionable guidance for agency IT administrators and executive leadership. Develop dashboards using the CrowdStrike API to collect daily vulnerability data, and other key metrics, providing clear and actionable visibility into the enterprise environment. Develop standardized operating procedures (SOPs), deployment guides, and platform hardening specifications for state agency IT partners. Serve as the primary technical point of contact with CrowdStrike engineering and technical account managers (TAMs) to drive feature requests and resolve critical bugs. Provide formal and informal technical mentoring and training to Tier 1/2 SOC staff.

Required Technical Experience: Platform Mastery: 4+ years of hands-on experience engineering, deploying, and maintaining CrowdStrike Falcon at enterprise scale (10,000+ endpoints). Tier 3 IR Capabilities: Demonstrated proficiency using CrowdStrike Real-Time Response (RTR), writing custom IOAs/IOCs, and performing endpoint threat hunting. OS & Scripting: Strong knowledge of Windows, Linux, and macOS internals, along with scripting capabilities (PowerShell, Python, Bash) for automated remediation and API integration. Security Ecosystems: Solid grasp of network security (firewalls, IDS/IPS), Identity & Access Management (AD/Entra ID), patch management, vulnerability assessments, and MITRE ATT&CK framework mapping.

Required Certifications (Must hold at least one active certification): CrowdStrike Specific (Highly Preferred): CrowdStrike Certified Falcon Administrator (CCFA), CrowdStrike Certified Falcon Responder (CCFR), CrowdStrike Certified Falcon Hunter (CCFH). Industry Certifications: CISSP, GCFA, GCIH, GSEC, CISA, or equivalent advanced security credential.

Professional & Soft Skills: Integrity & Ethics: Unwavering commitment to confidentiality, integrity, and compliance standards necessary for state government operations. Communication & Translation: Proven ability to explain technical risk to non-technical stakeholders and state agency leaders clearly. Complex Problem Solving: High analytical capability to navigate complex multi-tenant environments, agency-specific constraints, and conflicting operational priorities. Collaboration & Inclusion: Strong interpersonal skills with a commitment to fostering a diverse, supportive, and team-oriented working environment.

Preferred Qualifications:

Experience integrating CrowdStrike Falcon APIs with external automation platforms or SIEMs (e.g., Splunk, Microsoft Sentinel, Palo Alto Cortex). Familiarity with federal/state compliance frameworks (NIST SP 800-53, CJIS, HIPAA, IRS Pub 1075).