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Tier 3 Jobs (NOW HIRING)

ND DEFENSE LLC

Tier III Welder

West Point, MS · On-site

$26.50 - $28.50/hr

Tier III welders must passa4G Overhead welder qualification test using theAWS D1.1 2020 using theGMAWandor FCAW process. Equal Opportunity Employer, Disability/Veteran

GDIT

Cyber Security Analyst Tier III

Bossier City, LA · On-site

The Tier III analyst brings deep hands-on experience working in Splunk at an advanced level and provides threat hunting and incident response expertise across the team. The role may also require ...

ActioNet

Tier 3 Cybersecurity Analyst

Rockville, MD

$130K - $170K/yr

Description Tier 3 Cybersecurity Analyst Location: Rockville, MD Position Overview The Tier 3 Cybersecurity Analyst serves as a senior technical leader within the SOC, responsible for advanced threat ...

ActioNet

Tier 3 Cybersecurity Analyst

Rockville, MD

Tier 3 Cybersecurity Analyst Location: Rockville, MD Position Overview The Tier 3 Cybersecurity Analyst serves as a senior technical leader within the SOC, responsible for advanced threat detection ...

InterImage

Tier 3 Network Engineer

Chantilly, VA · On-site

Tier 3 Network Engineer Company: InterImage InterImage is actively seeking an energetic, curious, and skilled engineer to join our team in Northern VA! We are looking for a Tier 3 Network Engineer to ...

ActioNet, Inc.

Tier 3 Cybersecurity Analyst

Rockville, MD · On-site

$130K - $170K/yr

Description Tier 3 Cybersecurity Analyst Location: Rockville, MD Position Overview The Tier 3 Cybersecurity Analyst serves as a senior technical leader within the SOC, responsible for advanced threat ...

ActioNet

Tier 3 Cybersecurity Analyst

Rockville, MD

$130K - $170K/yr

Tier 3 Cybersecurity Analyst Location: Rockville, MD Position Overview The Tier 3 Cybersecurity Analyst serves as a senior technical leader within the SOC, responsible for advanced threat detection ...

ActioNet, Inc.

Tier 3 Cybersecurity Analyst

Rockville, MD · On-site

$130K - $170K/yr

Description Tier 3 Cybersecurity Analyst Location: Rockville, MD Position Overview The Tier 3 Cybersecurity Analyst serves as a senior technical leader within the SOC, responsible for advanced threat ...

ECS

Senior Tier-3 Analyst

Falls Church, VA · On-site

$93K - $124K/yr

Everforth ECS is seeking a Senior Tier-3 Analyst to work in the National Capital Region covering the Pentagon, Falls Church, and Fairfax . Please Note: This position is contingent upon contract award.

ADEX

IP Tier 3 Network Engineer

Melbourne, FL · On-site

IP Tier 3 Network Engineer On site in Melbourne, FL IP Tier 3 Network Engineers support the management and implementation of IP network solutions. As an IP Network Engineer, candidates will support ...

Vero Networks

NOC Engineer - Tier III

Tulsa, OK · Remote

$85K - $95K/yr

NOC Engineer - Tier III Department: Networks Operations POSITION SUMMARY The NOC Engineer - Tier III is a senior technical role within the Vero Network Operations Center (NOC), responsible for ...

asrcfh

Systems Administrator, Tier 3

Bexar, TX · On-site

Intermediate System Administrator, Tier-3 Location : San Antonio, TX (On-Site.) Clearance : U.S. Citizen with ability to obtain a Public Trust. Summary: This contract will provide 24/7/365 operations ...

asrcfh

Systems Administrator, Tier 3

Bexar, TX

Intermediate System Administrator, Tier-3 Location : San Antonio, TX (On-Site.) Clearance : U.S. Citizen with ability to obtain a Public Trust. Summary: This contract will provide 24/7/365 operations ...

Hansel Auto Group

Technician - Tier 3

Petaluma, CA

$53K - $68K/yr

Technician - Tier 3 ($28 - 43) Defined as a Service Technician holding all 8 ASE certifications or has demonstrated proficiency on the job in all 8 skill levels as covered by the ASE requirements or ...

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All JobsTier 3 Jobs

Tier 3 information

See salary details

$24K

$74.2K

$134K

How much do tier 3 jobs pay per year?

As of Jun 9, 2026, the average yearly pay for tier 3 in the United States is $74,243.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $91,500.00 per year, depending on experience, location, and employer.

What are Tier 3 support specialists?

Tier 3 support specialists are highly skilled technical experts who handle the most complex and challenging issues that cannot be resolved by Tier 1 or Tier 2 support teams. They typically have deep knowledge of the company's products, services, or systems and may work closely with engineering or development teams to diagnose and resolve advanced problems. In addition to troubleshooting, Tier 3 specialists may also create documentation, identify recurring issues, and recommend improvements to prevent future incidents. Their expertise is crucial for maintaining high customer satisfaction and ensuring the smooth operation of technical systems.

What types of complex issues does a Tier 3 support specialist typically handle, and how do they collaborate with other support tiers?

A Tier 3 support specialist is responsible for resolving the most complex and technical issues that could not be solved by Tier 1 or Tier 2 teams. These often include deep-dive troubleshooting of software bugs, infrastructure failures, or advanced configuration problems. Tier 3 specialists regularly collaborate with Tier 1 and Tier 2 teams by providing guidance, creating documentation, and sometimes conducting training sessions. They may also work closely with engineering or development teams to escalate and resolve product defects, ensuring a smooth resolution for the end user.

What is the difference between Tier 3 vs Tier 2?

AspectTier 3Tier 2
Required CredentialsCertifications like CompTIA Security+, Network+, or equivalentSimilar certifications, often with additional specialized training
Work EnvironmentData centers, network operations centers, or on-site technical supportOffice settings, remote support, or on-site troubleshooting
Employer & Industry UsageIT service providers, telecom companies, data centersIT departments, managed service providers, telecom

Tier 3 technicians typically handle more complex network issues and require relevant certifications. They work in data centers or on-site environments, often supporting large organizations or service providers. Tier 2 roles focus on troubleshooting and resolving less complex problems, often serving as a bridge between Tier 1 support and Tier 3 specialists. Understanding these differences helps in career planning and job search strategies.

What are the key skills and qualifications needed to thrive as a Tier 3 Support Engineer, and why are they important?

To thrive as a Tier 3 Support Engineer, you need advanced troubleshooting skills, in-depth technical knowledge of relevant systems, and typically a degree in computer science or a related field. Expertise with diagnostic tools, ticketing systems like Jira or ServiceNow, and specialized certifications (such as CompTIA, Microsoft, or Cisco) are highly valued. Excellent problem-solving, communication, and collaboration skills help you resolve complex issues and work effectively with both technical teams and end users. These abilities are crucial for efficiently addressing escalated issues, minimizing downtime, and ensuring customer satisfaction.
More about Tier 3 jobs
What cities are hiring for Tier 3 jobs? Cities with the most Tier 3 job openings:
What states have the most Tier 3 jobs? States with the most job openings for Tier 3 jobs include:
What job categories do people searching Tier 3 jobs look for? The top searched job categories for Tier 3 jobs are:
Tier 3 jobs near you
Infographic showing various Tier 3 job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 92% Full Time, 1% Part Time, and 5% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $74,243 per year, or $35.7 per hour.
Tier III Systems Engineer

Tier III Systems Engineer

COMPLETE NETWORK INTEGRATION INC

Glen Allen, VA

$90K - $100K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 18 days ago

Job description

Tier III Systems Engineer

 
Position Overview:
CNI is seeking an experienced Tier III Systems Engineer to serve as the senior technical authority for our managed services clients. This role acts as the final escalation point for complex technical issues while also leading infrastructure projects and advising client leadership on best-fit IT solutions.

The ideal candidate is a seasoned systems engineer who combines deep technical expertise with strong problem-solving skills, project ownership, and the ability to communicate confidently with both technical teams and client executives.
The candidate will be working in our Glen Allen Virginia office. 

Key Responsibilities:
Technical Leadership & Escalations
Serve as the final escalation point for Tier I and Tier II support teams
Troubleshoot and resolve complex, high-impact issues across client environments
Perform deep root-cause analysis and implement long-term, sustainable solutions
Mentor and guide Tier I & II engineers on advanced troubleshooting and best practices
Infrastructure & Project Delivery
Lead and execute projects related to clients’ overall IT infrastructure, including:
Server deployments and migrations
Virtualization platforms
Network architecture improvements
Cloud initiatives
Security enhancements
Own projects from design through implementation and documentation
Balance project work with high-priority operational support
Client Advisory & Strategy
Act as a trusted technical advisor to client points of contact and C-level stakeholders
Translate business needs into secure, scalable, and cost-effective IT solutions
Provide guidance on infrastructure roadmap planning and technology decisions
Communicate technical concepts clearly to non-technical audiences
Technical Expertise Required:
Advanced knowledge of:
Microsoft 365 platform including Entra, Exchange, Intune, Purview
Windows and/or Linux server environments
Google Workspace Admin platform
Virtualization platforms (VMware, Hyper-V, or similar)
Networking (routing, switching, firewalls, VPNs)
Public and private cloud platforms (Azure, AWS, etc.)
Cybersecurity principles and best practices
Strong troubleshooting methodology and documentation skills
Experience operating in a managed services or multi-client environment preferred
Professional Skills & Attributes:
Self-directed and comfortable owning complex problems end-to-end
Strong research skills and persistence when dealing with ambiguous issues
Excellent written and verbal communication
Calm and methodical under pressure
Able to balance technical depth with business awareness
Benefits & Compensation
Health Care Reimbursement Account (HRA):
$400/month tax-free for employees
$800/month tax-free for employees with dependents
Eligible after 90 days of employment
(Health insurance required to participate; funds may be used for premiums, dental, vision, medical copays, and prescriptions)
 Paid Time Off: 120 hours accrued annually, eligible after 90 days of employment. Holiday pay begins day 1.
 Competitive salary based on experience
Opportunities for growth, influence, and technical ownership
 
Why This Role Matters:
This position is critical to maintaining technical excellence, client trust, and long-term infrastructure stability. The Tier III Systems Engineer is not just a problem solver — they are a technical leader and advisor who shapes how clients experience CNI.