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Tier 3 Jobs (NOW HIRING)

ActioNet

Tier 3 Cybersecurity Analyst

Rockville, MD

$130K - $170K/yr

Description Tier 3 Cybersecurity Analyst Location: Rockville, MD Position Overview The Tier 3 Cybersecurity Analyst serves as a senior technical leader within the SOC, responsible for advanced threat ...

ActioNet

Tier 3 Cybersecurity Analyst

Rockville, MD

$130K - $170K/yr

Tier 3 Cybersecurity Analyst Location: Rockville, MD Position Overview The Tier 3 Cybersecurity Analyst serves as a senior technical leader within the SOC, responsible for advanced threat detection ...

ActioNet

Tier 3 Cybersecurity Analyst

Rockville, MD

Tier 3 Cybersecurity Analyst Location: Rockville, MD Position Overview The Tier 3 Cybersecurity Analyst serves as a senior technical leader within the SOC, responsible for advanced threat detection ...

ActioNet, Inc.

Tier 3 Cybersecurity Analyst

Rockville, MD · On-site

$130K - $170K/yr

Description Tier 3 Cybersecurity Analyst Location: Rockville, MD Position Overview The Tier 3 Cybersecurity Analyst serves as a senior technical leader within the SOC, responsible for advanced threat ...

kgs

NOC Technician Tier 3

Washington, DC · Hybrid

The NOC Tier 3 Technician will serve as the highest level of technical escalation within the Network Operations Center, handling the most complex and critical network and system incidents. This role ...

AAC Inc

End User Tier 3

Washington, DC

Provide Tier 3 end user system administration support via telephone, deskside, or remote to users related to their hardware, network connectivity, operating systems, email, end user and business ...

Vero Networks

NOC Engineer - Tier III

Tulsa, OK

NOC Engineer - Tier III Department: Networks Operations POSITION SUMMARY The NOC Engineer - Tier III is a senior technical role within the Vero Network Operations Center (NOC), responsible for ...

AAC

End User Tier 3

Washington, DC

Provide Tier 3 end user system administration support via telephone, deskside, or remote to users related to their hardware, network connectivity, operating systems, email, end user and business ...

asrcfh

Systems Administrator, Tier 3

Bexar, TX · On-site

Intermediate System Administrator, Tier-3 Location : San Antonio, TX (On-Site.) Clearance : U.S. Citizen with ability to obtain a Public Trust. Summary: This contract will provide 24/7/365 operations ...

asrcfh

Systems Administrator, Tier 3

Bexar, TX · On-site

Intermediate System Administrator, Tier-3 Location : San Antonio, TX (On-Site.) Clearance : U.S. Citizen with ability to obtain a Public Trust. Summary: This contract will provide 24/7/365 operations ...

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All JobsTier 3 Jobs

Tier 3 information

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$24K

$74.2K

$134K

How much do tier 3 jobs pay per year?

As of Jul 22, 2026, the average yearly pay for tier 3 in the United States is $74,243.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $91,500.00 per year, depending on experience, location, and employer.

What are Tier 3 support specialists?

Tier 3 support specialists are highly skilled technical experts who handle the most complex and challenging issues that cannot be resolved by Tier 1 or Tier 2 support teams. They typically have deep knowledge of the company's products, services, or systems and may work closely with engineering or development teams to diagnose and resolve advanced problems. In addition to troubleshooting, Tier 3 specialists may also create documentation, identify recurring issues, and recommend improvements to prevent future incidents. Their expertise is crucial for maintaining high customer satisfaction and ensuring the smooth operation of technical systems.

What are the common Tier 3 job responsibilities?

Tier 3 technicians are responsible for handling complex technical issues that cannot be resolved by Tier 1 or Tier 2 support. Their duties include troubleshooting advanced problems, performing root cause analysis, and implementing solutions often involving system configurations, software, or hardware. They may also assist in training lower support tiers and documenting technical procedures.

What types of complex issues does a Tier 3 support specialist typically handle, and how do they collaborate with other support tiers?

A Tier 3 support specialist is responsible for resolving the most complex and technical issues that could not be solved by Tier 1 or Tier 2 teams. These often include deep-dive troubleshooting of software bugs, infrastructure failures, or advanced configuration problems. Tier 3 specialists regularly collaborate with Tier 1 and Tier 2 teams by providing guidance, creating documentation, and sometimes conducting training sessions. They may also work closely with engineering or development teams to escalate and resolve product defects, ensuring a smooth resolution for the end user.

What jobs can you get with level 3?

A Level 3 qualification often qualifies individuals for roles such as technician, specialist, or senior assistant in various fields like IT, healthcare, or engineering. These positions typically require technical skills, relevant certifications, and sometimes experience, and may involve working with specific tools or systems. Advancement to higher levels may require additional training or education.

How much do Tier 3 jobs typically pay?

Tier 3 jobs, often involving advanced technical support or specialized roles, typically pay between $50,000 and $80,000 annually, depending on industry, location, and experience. These positions may require advanced certifications or skills and often offer opportunities for career advancement.

Are Tier 3 jobs in demand?

Tier 3 jobs, often involving advanced technical skills or specialized support, are generally in steady demand due to the need for experienced professionals in fields like IT, cybersecurity, and technical support. These roles typically require certifications and experience, and demand can vary based on industry growth and technological advancements.

What is the difference between Tier 3 vs Tier 2?

AspectTier 3Tier 2
Required CredentialsCertifications like CompTIA Security+, Network+, or equivalentSimilar certifications, often with additional specialized training
Work EnvironmentData centers, network operations centers, or on-site technical supportOffice settings, remote support, or on-site troubleshooting
Employer & Industry UsageIT service providers, telecom companies, data centersIT departments, managed service providers, telecom

Tier 3 technicians typically handle more complex network issues and require relevant certifications. They work in data centers or on-site environments, often supporting large organizations or service providers. Tier 2 roles focus on troubleshooting and resolving less complex problems, often serving as a bridge between Tier 1 support and Tier 3 specialists. Understanding these differences helps in career planning and job search strategies.

What are the key skills and qualifications needed to thrive as a Tier 3 Support Engineer, and why are they important?

To thrive as a Tier 3 Support Engineer, you need advanced troubleshooting skills, in-depth technical knowledge of relevant systems, and typically a degree in computer science or a related field. Expertise with diagnostic tools, ticketing systems like Jira or ServiceNow, and specialized certifications (such as CompTIA, Microsoft, or Cisco) are highly valued. Excellent problem-solving, communication, and collaboration skills help you resolve complex issues and work effectively with both technical teams and end users. These abilities are crucial for efficiently addressing escalated issues, minimizing downtime, and ensuring customer satisfaction.
More about Tier 3 jobs
What cities are hiring for Tier 3 jobs? Cities with the most Tier 3 job openings:
What states have the most Tier 3 jobs? States with the most job openings for Tier 3 jobs include:
What job categories do people searching Tier 3 jobs look for? The top searched job categories for Tier 3 jobs are:
Tier 3 jobs near you
Infographic showing various Tier 3 job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $74,243 per year, or $35.7 per hour.
Tier 3 Cybersecurity Analyst

Tier 3 Cybersecurity Analyst

ActioNet

Rockville, MD

$130K - $170K/yr

Other

Posted 10 days ago

Job description

Description
Tier 3 Cybersecurity Analyst
Location: Rockville, MD
Position Overview
The Tier 3 Cybersecurity Analyst serves as a senior technical leader within the SOC, responsible for advanced threat detection, incident response, threat hunting, and forensic analysis. This role operates at the core of the intelligence-driven SOC model, fusing multi-source data to identify, analyze, and mitigate sophisticated cyber threats impacting Agency systems.
Salary $130k-170K
Key Responsibilities
  • Lead advanced incident detection, response, and escalation support for high-severity cyber events.
  • Perform proactive threat hunting using behavioral analytics, SIEM correlation, and threat intelligence.
  • Conduct deep-dive forensic investigations, including host, network, and malware analysis.
  • Correlate data across SIEM, endpoint, network, cloud, and threat intel sources to identify attack patterns.
  • Develop and refine detection rules, analytics, and SIEM use cases to improve alert fidelity.
  • Provide technical mentorship and guidance to Tier 1 and Tier 2 analysts.
  • Integrate cyber threat intelligence with operational analysis, including nation-state and advanced persistent threat (APT) activity.
  • Support M-21-31 logging maturity initiatives, including log validation, correlation, and visibility improvements.
  • Contribute to automation and detection engineering efforts (scripts, playbooks, orchestration).
  • Collaborate with federal stakeholders (e.g., CISA, US-CERT) during major incidents.
Required Qualifications
  • Bachelor's degree in cybersecurity, IT, or related field.
  • 8+ years of experience in incident response, threat hunting, malware analysis, or cyber forensics.
  • Deep expertise in:
    • SIEM platforms and log analysis
    • Network traffic and packet analysis
    • Intrusion detection/prevention systems
    • Malware analysis (static/dynamic)
  • Experience with threat intelligence integration and analysis.
  • Strong knowledge of NIST, FISMA, EO 14028, and M-21-31 logging requirements.
Key Competencies
  • Analytical depth and critical thinking
  • Advanced cyber threat detection
  • Mentorship and technical leadership
  • Cross-domain data correlatio

 

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