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Tier 3 Jobs in Virginia (NOW HIRING)

NOC Engineer Tier 3

Springfield, VA ยท On-site

$140K - $180K/yr

NOC Engineer Tier 3 Place of Performance: Springfield, VA Experience Level: 7+ years of experience About JFL Consulting: With more than 20 years of securing some of the U.S. Department of Defense and ...

NOC Engineer Tier 3

Springfield, VA ยท On-site

$140K - $180K/yr

NOC Engineer Tier 3 Place of Performance: Springfield, VA Experience Level: 7+ years of experience About JFL Consulting: With more than 20 years of securing some of the U.S. Department of Defense and ...

NOC Engineer Tier 3

Springfield, VA ยท On-site

$140K - $180K/yr

NOC Engineer Tier 3 Place of Performance: Springfield, VA Experience Level: 7+ years of experience About JFL Consulting: With more than 20 years of securing some of the U.S. Department of Defense and ...

Tier 3 Network Engineer Company: InterImage InterImage is actively seeking an energetic, curious, and skilled engineer to join our team in Northern VA! We are looking for a Tier 3 Network Engineer to ...

SOC Analyst Tier 3

Springfield, VA ยท On-site

$140K - $180K/yr

SOC Analyst Tier 3 Place of Performance: Springfield, VA Experience Level: 5-8 years of experience About JFL Consulting: With more than 20 years of securing some of the U.S. Department of Defense and ...

SOC Analyst Tier 3

Springfield, VA ยท On-site

$140K - $180K/yr

SOC Analyst Tier 3 Place of Performance: Springfield, VA Experience Level: 5-8 years of experience About JFL Consulting: With more than 20 years of securing some of the U.S. Department of Defense and ...

SOC Analyst Tier 3

Springfield, VA ยท On-site

$140K - $180K/yr

SOC Analyst Tier 3 Place of Performance: Springfield, VA Experience Level: 5-8 years of experience About JFL Consulting: With more than 20 years of securing some of the U.S. Department of Defense and ...

Tier III Application Support

Arlington, VA ยท On-site

$85K - $95K/yr

We are seeking a Tier III Application Support Specialist to join the Operations team. This is a high-visibility role with significant upward mobility potential, supporting over 70 applications and 4 ...

Job Summary Aretum is seeking a Tier III Support Technician to provide advanced technical support and serve as an escalation point for complex end-user technology issues across Windows, macOS, iOS ...

Job Summary Aretum is seeking a Tier III Support Technician to provide advanced technical support and serve as an escalation point for complex end-user technology issues across Windows, macOS, iOS ...

Serve as the Tier 3 escalation point for complex AV, VTC, and collaboration system issues. * Provide operations and maintenance support for enterprise AV systems, executive conference rooms, briefing ...

CSOC Tier 3 Cyber Engineer

Springfield, VA ยท On-site

$147K - $199K/yr

CSOC Tier 3 services includes malware and implant analysis, and forensic artifact handling and analysis. All Contractor personnel performing CSOC Tier 3 services shall have or obtain, within six ...

Serve as the Tier 3 escalation point for complex AV, VTC, and collaboration system issues. * Provide operations and maintenance support for enterprise AV systems, executive conference rooms, briefing ...

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Showing results 1-20

Tier 3 information

See Virginia salary details

$23.3K

$72.2K

$130.3K

How much do tier 3 jobs pay per year?

As of Aug 10, 2026, the average yearly pay for tier 3 in Virginia is $72,204.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,599.00 and $88,986.00 per year, depending on experience, location, and employer.

What is a Tier 3 support specialist?

Tier 3 support specialists are highly skilled technical experts who handle the most complex and challenging issues that cannot be resolved by Tier 1 or Tier 2 support teams. They typically have deep knowledge of the company's products, services, or systems and may work closely with engineering or development teams to diagnose and resolve advanced problems. In addition to troubleshooting, Tier 3 specialists may also create documentation, identify recurring issues, and recommend improvements to prevent future incidents. Their expertise is crucial for maintaining high customer satisfaction and ensuring the smooth operation of technical systems.

What are the common Tier 3 job responsibilities?

Tier 3 technicians are responsible for handling complex technical issues that Tier 1 and Tier 2 cannot resolve, including troubleshooting advanced hardware and software problems, performing system upgrades, and analyzing root causes. They often work with specialized tools, document solutions, and may provide mentorship to lower-tier support staff. Strong technical knowledge, problem-solving skills, and certifications like CompTIA or Cisco are typically required.

What types of complex issues does a Tier 3 support specialist typically handle, and how do they collaborate with other support tiers?

A Tier 3 support specialist is responsible for resolving the most complex and technical issues that could not be solved by Tier 1 or Tier 2 teams. These often include deep-dive troubleshooting of software bugs, infrastructure failures, or advanced configuration problems. Tier 3 specialists regularly collaborate with Tier 1 and Tier 2 teams by providing guidance, creating documentation, and sometimes conducting training sessions. They may also work closely with engineering or development teams to escalate and resolve product defects, ensuring a smooth resolution for the end user.

Are Tier 3 jobs in demand?

Tier 3 jobs, often involving advanced technical skills or specialized knowledge, tend to be in steady demand due to their critical roles in organizations. These positions typically require certifications or experience and are essential for supporting higher-tier functions, making them relatively stable in the job market.

What is the difference between Tier 3 vs Tier 2?

AspectTier 3Tier 2
Required CredentialsCertifications like CompTIA Security+, Network+, or equivalentSimilar certifications, often with additional specialized training
Work EnvironmentData centers, network operations centers, or on-site technical supportOffice settings, remote support, or on-site troubleshooting
Employer & Industry UsageIT service providers, telecom companies, data centersIT departments, managed service providers, telecom

Tier 3 technicians typically handle more complex network issues and require relevant certifications. They work in data centers or on-site environments, often supporting large organizations or service providers. Tier 2 roles focus on troubleshooting and resolving less complex problems, often serving as a bridge between Tier 1 support and Tier 3 specialists. Understanding these differences helps in career planning and job search strategies.

What are the key skills and qualifications needed to thrive as a Tier 3 support engineer, and why are they important?

To thrive as a Tier 3 Support Engineer, you need advanced troubleshooting skills, in-depth technical knowledge of relevant systems, and typically a degree in computer science or a related field. Expertise with diagnostic tools, ticketing systems like Jira or ServiceNow, and specialized certifications (such as CompTIA, Microsoft, or Cisco) are highly valued. Excellent problem-solving, communication, and collaboration skills help you resolve complex issues and work effectively with both technical teams and end users. These abilities are crucial for efficiently addressing escalated issues, minimizing downtime, and ensuring customer satisfaction.
What cities in Virginia are hiring for Tier 3 jobs? Cities in Virginia with the most Tier 3 job openings:
Infographic showing various Tier 3 job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 18% Part Time, and 8% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $72,204 per year, or $34.7 per hour.

NOC Engineer Tier 3

JFL Consulting LLC

Springfield, VA โ€ข On-site

$140K - $180K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Job description

Description:

Job Title: NOC Engineer Tier 3

Place of Performance: Springfield, VA

Experience Level: 7+ years of experience


About JFL Consulting:

With more than 20 years of securing some of the U.S. Department of Defense and the Intelligence Community’s most critical networks, JFL Consulting, LLC provides advanced network security solutions to a range of US Government and US commercial clients.


Our cybersecurity operators are experts at assessing and defending mission-critical data and the networks that facilitate their operation. We are focused on delivering advanced products and industry best practices that meet each customer’s unique requirements. Visit www.jflconsulting.com


What We Offer:

  • Salary: $140k- $180k
  • 100% employer-paid medical, dental, and vision premiums for employees and dependents
  • Flexible Spending Accounts (healthcare, dependent care, and commuter)
  • Life insurance, short-term disability and long-term disability
  • 401(k) with immediate vesting of company contribution
  • Generous PTO policy (15 vacation, 5 sick, 2 personal days, 11 holidays)
  • We support your growth through certification reimbursement, dedicated professional development funding, and company-provided access to online learning platforms

Job Overview:

We're looking for a NOC Engineer Tier 3, a senior engineering authority for the network operations function. This role handles the most complex network issues, owns the network architecture documentation, and provides Tier 3 escalation for all NOC Tier 2 and 1 issues. Tier 3 engineers are activated for all Priority 1 network events and serve on the on-call rotation for off-hours incidents requiring senior NOC engineering judgment.


Key Responsibilities:

  • Provide Tier 3 escalation and resolution for the most complex network faults and outages
  • Manage and maintain network architecture documentation and topology diagrams
  • Lead the technical response for Priority 1 network events
  • Review and approve complex network changes prior to implementation
  • Drive root cause analysis for all Priority 1 and recurring network incidents
  • Identify network architecture improvements and present recommendations and briefings
  • Support the Tier 4 Network Architect on design projects and infrastructure upgrades
  • Mentor NOC Tier 2 and 1 analysts through complex troubleshooting scenarios
  • Serve on-call rotation for off-hours network issue escalations
  • Maintain firewall policy, routing policy, and network security configuration
  • Contribute to playbook improvements by recommending and drafting updates
  • Manage and own the NOC Event log for all events during the shifts
  • Participate briefings and training sessions
Requirements:

Required Qualifications

  • 7+ years of enterprise network engineering experience
  • Bachelor's degree in Cyber Security, Information Technology, Computer Science, Information Security, or related field. In lieu of degree, four additional years of experience in a NOC, SOC, IT security, or network engineering role
  • One of the following certifications, equivalent or better: CCNA or CCNP
  • Expert-level proficiency in enterprise routing, switching, and security
  • Experience with large-scale network architecture and design
  • Experience with SD-WAN platforms
  • Experience with network automation such as Ansible, Python, or equivalent
  • Ability to work shifts including nights, weekends, and holidays on rotating shift schedule

Preferred Qualifications

  • Active Secret clearance preferred but not required
  • Experience with zero-trust network architecture
  • Experience with classified network environments (SIPRNet, NIPRNet)

JFL Consulting, LLC is an Equal Opportunity Employer.

We do not discriminate against any applicant for employment on any legally recognized basis including, but not limited to: race, religion or creed, color, national origin, sex, age, disability, marital status, sexual orientation, genetic information, veteran status, status with regard to public assistance or any other protected class under federal, state or local statute. It is also the policy of JFL Consulting, LLC to provide reasonable accommodations for qualified individuals with disabilities.