Senior Data Center Technical Support Analyst Location : Baton Rouge, LA (On-site) Duration ... Tier 3 business needs and workstation management * Backup and Recovery Strategy for servers ...
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Senior Data Center Technical Support Analyst Location : Baton Rouge, LA (On-site) Duration ... Tier 3 business needs and workstation management * Backup and Recovery Strategy for servers ...
Quick apply
Senior Data Center Technical Support Analyst Location : Baton Rouge, LA (On-site) Duration ... Tier 3 business needs and workstation management * Backup and Recovery Strategy for servers ...
... Tier 3 issues Analyze, write, and optimize SQL queries in support of incident resolution, data validation, and reporting Develop and maintain automation and diagnostic scripts using Bash or ...
... Tier 3 issues Analyze, write, and optimize SQL queries in support of incident resolution, data validation, and reporting Develop and maintain automation and diagnostic scripts using Bash or ...
Chantilly, VA · On-site
Big picture, the Tier 3 engineering team provides implementation support to the network ... analysis tools to identify and correct problems in the network • Prepare troubleshooting ...
Chantilly, VA · On-site
Big picture, the Tier 3 engineering team provides implementation support to the network ... analysis tools to identify and correct problems in the network • Prepare troubleshooting ...
Big Rapids, MI · On-site
$20 - $26.75/hr
Job Title: Desktop Support Analyst Location: Big Rapids, MI 49307 Type: Contract (6+ months ... This role will provide Tier 2 and Tier 3 technical support to enterprise-level users, ensuring ...
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Big Rapids, MI · On-site
$20 - $26.75/hr
Job Title: Desktop Support Analyst Location: Big Rapids, MI 49307 Type: Contract (6+ months ... This role will provide Tier 2 and Tier 3 technical support to enterprise-level users, ensuring ...
ISPA Technology is seeking a Tier III Systems Administrator to support and maintain enterprise infrastructure environments. This senior-level role involves administering servers and operating systems ...
ISPA Technology is seeking a Tier III Systems Administrator to support and maintain enterprise infrastructure environments. This senior-level role involves administering servers and operating systems ...
Schaumburg, IL · On-site
$75K - $100K/yr
Provides Tier III support to the Proven IT Tier II Engineers, serving as an escalation point for ... Must possess advanced level analytical, communication and technology skills * Documentation of ...
Schaumburg, IL · On-site
$75K - $100K/yr
Provides Tier III support to the Proven IT Tier II Engineers, serving as an escalation point for ... Must possess advanced level analytical, communication and technology skills * Documentation of ...
Washington, DC · Hybrid
$65K - $85K/yr
The position is responsible for Tier 1, Tier 2, and Tier 3 support activities, including incident intake, triage, troubleshooting, escalation, root cause analysis support, and resolution verification.
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Washington, DC · Hybrid
$65K - $85K/yr
The position is responsible for Tier 1, Tier 2, and Tier 3 support activities, including incident intake, triage, troubleshooting, escalation, root cause analysis support, and resolution verification.
$75K - $100K/yr
Provides Tier III support to the Proven IT Tier II Engineers, serving as an escalation point for ... Must possess advanced level analytical, communication and technology skills * Documentation of ...
$75K - $100K/yr
Provides Tier III support to the Proven IT Tier II Engineers, serving as an escalation point for ... Must possess advanced level analytical, communication and technology skills * Documentation of ...
Washington, DC · Hybrid
$65K - $85K/yr
The position is responsible for Tier 1, Tier 2, and Tier 3 support activities, including incident intake, triage, troubleshooting, escalation, root cause analysis support, and resolution verification.
Washington, DC · Hybrid
$65K - $85K/yr
The position is responsible for Tier 1, Tier 2, and Tier 3 support activities, including incident intake, triage, troubleshooting, escalation, root cause analysis support, and resolution verification.
Mckinney, TX · On-site
Support Analyst Tier 1 Department: Information Technology Reports To: IT Service Desk Manager / Director of IT Services FLSA Status: Non-Exempt Position Summary The Support Analyst Tier 1 provides ...
Mckinney, TX · On-site
Support Analyst Tier 1 Department: Information Technology Reports To: IT Service Desk Manager / Director of IT Services FLSA Status: Non-Exempt Position Summary The Support Analyst Tier 1 provides ...
Mckinney, TX · Hybrid
Support Analyst Tier 1 Department: Information Technology Reports To: IT Service Desk Manager / Director of IT Services FLSA Status: Non-Exempt Position Summary The Support Analyst Tier 1 provides ...
Mckinney, TX · Hybrid
Support Analyst Tier 1 Department: Information Technology Reports To: IT Service Desk Manager / Director of IT Services FLSA Status: Non-Exempt Position Summary The Support Analyst Tier 1 provides ...
Northwood, OH · On-site
... Trend Analysis Engineering - Service Issues Sales - Marketing of Support Agreements Marketing ... The Brainiac - Tier 3 is a non-exempt position. The working hours may vary to accommodate the needs ...
Northwood, OH · On-site
... Trend Analysis Engineering - Service Issues Sales - Marketing of Support Agreements Marketing ... The Brainiac - Tier 3 is a non-exempt position. The working hours may vary to accommodate the needs ...
$18.50 - $24.75/hr
Title: Tier 3 Call Support Location: Remote Key Responsibilities * Conduct outbound calls to existing members to provide updates, resolve queries, and ensure satisfaction. * Communicate clearly about ...
$18.50 - $24.75/hr
Title: Tier 3 Call Support Location: Remote Key Responsibilities * Conduct outbound calls to existing members to provide updates, resolve queries, and ensure satisfaction. * Communicate clearly about ...
Leesburg, VA · On-site
$100K - $120K/yr
Zachary Piper Solutions is seeking a Tier 3 Cyber Security Analyst to support our client located in Leesburg, VA. The Tier 3 Cyber Security Analyst will serve as a senior member of the SOC, leading ...
Leesburg, VA · On-site
$100K - $120K/yr
Zachary Piper Solutions is seeking a Tier 3 Cyber Security Analyst to support our client located in Leesburg, VA. The Tier 3 Cyber Security Analyst will serve as a senior member of the SOC, leading ...
CITZEN MUST HAVE ACTIVE TS/SCI WITH POLYGRAPH DESCRIPTION Tier 2 and 3 on-site and remote supports ... Excellent analytical and problem solving skills. * Outstanding communication skills to relate with ...
CITZEN MUST HAVE ACTIVE TS/SCI WITH POLYGRAPH DESCRIPTION Tier 2 and 3 on-site and remote supports ... Excellent analytical and problem solving skills. * Outstanding communication skills to relate with ...
Myrtle Point, OR · Remote
$35K - $40K/yr
... analytics, and cloud solutions. Our continuous process improvement approach, combined with our ... Escalate unresolved or complex issues to Tier 2 or Tier 3 support teams with proper documentation
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Myrtle Point, OR · Remote
$35K - $40K/yr
... analytics, and cloud solutions. Our continuous process improvement approach, combined with our ... Escalate unresolved or complex issues to Tier 2 or Tier 3 support teams with proper documentation
OR · On-site
$35K - $40K/yr
... analytics, and cloud solutions. Our continuous process improvement approach, combined with our ... Escalate unresolved or complex issues to Tier 2 or Tier 3 support teams with proper documentation
OR · On-site
$35K - $40K/yr
... analytics, and cloud solutions. Our continuous process improvement approach, combined with our ... Escalate unresolved or complex issues to Tier 2 or Tier 3 support teams with proper documentation
OR · On-site +1
$35K - $40K/yr
... analytics, and cloud solutions. Our continuous process improvement approach, combined with our ... Escalate unresolved or complex issues to Tier 2 or Tier 3 support teams with proper documentation
OR · On-site +1
$35K - $40K/yr
... analytics, and cloud solutions. Our continuous process improvement approach, combined with our ... Escalate unresolved or complex issues to Tier 2 or Tier 3 support teams with proper documentation
Arlington, VA · Hybrid
$85K - $95K/yr
Minimum 4+ years of experience in a Tier III Application Support or Production Support Analyst role * Strong problem-solving skills with the ability to break down complex technical and process ...
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Arlington, VA · Hybrid
$85K - $95K/yr
Minimum 4+ years of experience in a Tier III Application Support or Production Support Analyst role * Strong problem-solving skills with the ability to break down complex technical and process ...
Lead Tier 3 operational support activities for enterprise infrastructure and network services ... Validate root cause analyses and develop remediation plans for recurring issues. Supervise and ...
Lead Tier 3 operational support activities for enterprise infrastructure and network services ... Validate root cause analyses and develop remediation plans for recurring issues. Supervise and ...
$14.90 - $18.66
9% of jobs
$22.19 is the 25th percentile. Wages below this are outliers.
$18.66 - $22.42
17% of jobs
$22.42 - $26.18
17% of jobs
The median wage is $27.64 / hr.
$26.18 - $29.94
19% of jobs
$29.94 - $33.70
11% of jobs
$34.95 is the 75th percentile. Wages above this are outliers.
$33.70 - $37.46
6% of jobs
$37.46 - $41.22
8% of jobs
$41.22 - $44.97
5% of jobs
$44.97 - $48.73
4% of jobs
$48.73 - $52.49
2% of jobs
$52.49 - $56.25
1% of jobs
$14
$31
$56
| Aspect | Tier 3 Support Analyst | Tier 2 Support Analyst |
|---|---|---|
| Responsibilities | Handling complex technical issues, providing advanced troubleshooting, and collaborating with development teams | Resolving escalated issues, providing solutions for common problems, and assisting Tier 1 support |
| Required Skills | Advanced technical knowledge, troubleshooting skills, and customer service | Good technical understanding, problem-solving, and communication skills |
| Work Environment | Often works in technical support teams, liaising with developers and engineers | Supports end-users directly, often in call centers or help desks |
The main difference between a Tier 3 Support Analyst and a Tier 2 Support Analyst lies in the complexity of issues handled and level of technical expertise required. Tier 3 analysts focus on resolving the most complex problems and collaborating with development teams, while Tier 2 analysts handle escalated issues and provide solutions for more common problems. Both roles require strong technical skills, but Tier 3 support typically demands deeper knowledge and experience.

Contractor
Posted 19 days ago
Role: Senior Data Center Technical Support Analyst
Location : Baton Rouge, LA (On-site)
Duration: Long Term Contract
Job Description:
Note : We need candidates who has previous experience in State of LA
The scope of the proposed services will include the following:
Experience and expertise in the following areas are mandatory: