Tier 2 Technician
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We ...
Tier 2 Technician
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We ...
Tier 2 Technician
Chantilly, VA · On-site
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We ...
Tier 2 Technician
Chantilly, VA · On-site
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We ...
Tier 2 Technician
Springfield, VA · On-site
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We ...
Tier 2 Technician
Springfield, VA · On-site
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We ...
Tier 2 Technician
Cape Canaveral, FL · On-site
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We ...
Tier 2 Technician
Cape Canaveral, FL · On-site
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We ...
Tier 2 Technician
Chantilly, VA · On-site
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We ...
Tier 2 Technician
Chantilly, VA · On-site
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We ...
Service Desk Tier 2
Washington, DC · On-site
Service Desk Tier 2 Tech Support The Service Desk Tier 2 Tech Support shall be responsible for IT problems or requests that cannot be resolved at the Service Desk Tier 1 level. Tier 2 technicians ...
Service Desk Tier 2
Washington, DC · On-site
Service Desk Tier 2 Tech Support The Service Desk Tier 2 Tech Support shall be responsible for IT problems or requests that cannot be resolved at the Service Desk Tier 1 level. Tier 2 technicians ...
Assembler - Tier 2
$17.77/hr
Medical
Dental
Vision
Life
Retirement
With us, it's all about finding the job that's just right. Salary/Pay Rate/Compensation: $17.77 per ... What's a typical day as Tier 2 Assembler - Placement Order? You'll be: * Performing assembly and ...
Quick apply
Assembler - Tier 2
$17.77/hr
Medical
Dental
Vision
Life
Retirement
With us, it's all about finding the job that's just right. Salary/Pay Rate/Compensation: $17.77 per ... What's a typical day as Tier 2 Assembler - Placement Order? You'll be: * Performing assembly and ...
Tier 2 Technician
Las Cruces, NM · On-site
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We ...
Tier 2 Technician
Las Cruces, NM · On-site
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We ...
Tier 2 Technician
Colorado Springs, CO · On-site
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We ...
Tier 2 Technician
Colorado Springs, CO · On-site
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We ...
Tier 2 Technician
Aurora, CO · On-site
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We ...
Tier 2 Technician
Aurora, CO · On-site
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We ...
Tier 2 Technician
Chantilly, VA · On-site
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We ...
Tier 2 Technician
Chantilly, VA · On-site
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We ...
Tier 2 Technician
Bay Saint Louis, MS · On-site
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We ...
Tier 2 Technician
Bay Saint Louis, MS · On-site
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We ...
Tier 2 Technician
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We ...
Tier 2 Technician
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We ...
Tier 2 Technician
Dayton, OH · On-site
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We ...
Tier 2 Technician
Dayton, OH · On-site
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We ...
Tier 2 Technician
Chantilly, VA · On-site
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We ...
Tier 2 Technician
Chantilly, VA · On-site
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We ...
Ignite IT is seeking a Tier 2 Desk Side Support IT Specialist to provide mid-to-senior level technical and administrative support for IT operations in Washington, DC. This position combines hands-on ...
Ignite IT is seeking a Tier 2 Desk Side Support IT Specialist to provide mid-to-senior level technical and administrative support for IT operations in Washington, DC. This position combines hands-on ...
Ignite IT is seeking a Tier 2 Desk Side Support IT Specialist to provide mid-to-senior level technical and administrative support for IT operations in Washington, DC. This position combines hands-on ...
Ignite IT is seeking a Tier 2 Desk Side Support IT Specialist to provide mid-to-senior level technical and administrative support for IT operations in Washington, DC. This position combines hands-on ...
Ignite IT is seeking a Tier 2 Desk Side Support IT Specialist to provide mid-to-senior level technical and administrative support for IT operations in Washington, DC. This position combines hands-on ...
Quick apply
Ignite IT is seeking a Tier 2 Desk Side Support IT Specialist to provide mid-to-senior level technical and administrative support for IT operations in Washington, DC. This position combines hands-on ...
Service Desk Tier 2
Fort Worth, TX · On-site
The Service Desk Tier 2 Tech Support shall be responsible for IT problems or requests that cannot be resolved at the Service Desk Tier 1 level. Tier 2 technicians shall be responsible for responding ...
Service Desk Tier 2
Fort Worth, TX · On-site
The Service Desk Tier 2 Tech Support shall be responsible for IT problems or requests that cannot be resolved at the Service Desk Tier 1 level. Tier 2 technicians shall be responsible for responding ...
Tier 2 Support Technician
Albuquerque, NM · On-site
$20.75 - $28.50/hr
Retirement
PTO
Tier 2 Support Technician Location: Albuquerque, New Mexico, USA (onsite) Job Type: Full-Time ... You'll work closely with Tier 1 support and other IT teams to ensure timely resolution and ...
Quick apply
Tier 2 Support Technician
Albuquerque, NM · On-site
$20.75 - $28.50/hr
Retirement
PTO
Tier 2 Support Technician Location: Albuquerque, New Mexico, USA (onsite) Job Type: Full-Time ... You'll work closely with Tier 1 support and other IT teams to ensure timely resolution and ...
Tier 2 It information
See salary details
$634.62 - $802.45
4% of jobs
$802.45 - $970.28
4% of jobs
$970.28 - $1.1K
5% of jobs
$1.1K - $1.3K
8% of jobs
$1.4K is the 25th percentile. Wages below this are outliers.
$1.3K - $1.5K
10% of jobs
$1.5K - $1.6K
12% of jobs
The median wage is $1.7K / yr.
$1.6K - $1.8K
14% of jobs
$1.8K - $2K
17% of jobs
$2K is the 75th percentile. Wages above this are outliers.
$2K - $2.1K
13% of jobs
$2.1K - $2.3K
9% of jobs
$2.3K - $2.5K
4% of jobs
$634
$1.7K
$2.5K
How much do tier 2 it jobs pay per week?
As of Aug 13, 2026, the average weekly pay for tier 2 it in the United States is $1,696.02, according to ZipRecruiter salary data. Most workers in this role earn between $1,355.77 and $2,028.85 per week, depending on experience, location, and employer.
What is a Tier 2 IT support technician?
Tier 2 IT support technicians are IT professionals who handle more complex technical issues that cannot be resolved by Tier 1 support staff. They typically have deeper technical knowledge and experience, allowing them to troubleshoot, diagnose, and resolve issues related to software, hardware, and network systems. Tier 2 technicians may also assist with system upgrades, perform advanced configurations, and escalate issues to Tier 3 support if necessary. Their role is crucial for maintaining smooth IT operations within an organization.
Which Tier 2 IT job is the highest paid?
Among Tier 2 IT roles, positions such as Network Engineer, Systems Engineer, and Security Analyst tend to have the highest salaries, especially with specialized skills and certifications like Cisco CCNP or CompTIA Security+. Salaries vary based on experience, location, and industry, but these roles generally command higher pay than entry-level Tier 2 positions.
What are some of the most common challenges faced by Tier 2 IT support professionals, and how can they be addressed?
Tier 2 IT support professionals often encounter complex technical issues that cannot be resolved by Tier 1 support, requiring strong problem-solving skills and in-depth knowledge of systems. Common challenges include diagnosing escalated incidents, managing multiple priorities under tight deadlines, and balancing hands-on troubleshooting with effective communication. To address these challenges, it's important to stay current with technical training, develop strong documentation habits, and actively collaborate with both Tier 1 and Tier 3 teams for knowledge sharing and escalation management. Building rapport with end-users and maintaining clear communication can also help ensure issues are resolved efficiently.
What are the key skills and qualifications needed to thrive as a Tier 2 IT support specialist?
To thrive as a Tier 2 IT Support Specialist, you need a solid foundation in troubleshooting, operating systems, networking concepts, and typically an associate’s or bachelor’s degree in IT or a related field. Familiarity with ticketing systems (like ServiceNow or Jira), remote support tools, and certifications such as CompTIA A+ or Microsoft Certified: Desktop Support are highly valuable. Strong communication, problem-solving, and customer service skills help you effectively resolve complex issues and support end-users. These skills and qualifications are crucial for efficiently diagnosing and resolving escalated technical problems, ensuring minimal downtime and user satisfaction.
More about Tier 2 It jobs
What cities are hiring for Tier 2 It jobs? Cities with the most Tier 2 It job openings:
What job categories do people searching Tier 2 It jobs look for? The top searched job categories for Tier 2 It jobs are:
Leidos rating
8.3
Based on 152 frontline employees who took The Breakroom Quiz
78th of 491 rated business services
Job description
The Digital Modernization Sector at Leidos has an opening for a Tier II Network Technicianto support computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network modeling.
The job duties of the Tier II Network Technician are as follows:
- The Tier 2 network field technician will support the installation and maintenance of the client LAN/WAN devices.
- Respond to and resolve incident tickets.
- Draft and implement standard network change requests.
- Provide support to Tier III network engineers for incident management and projects (site surveys, TEMS, coordinate and install new equipment).
- Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory.
- Coordinate network operations, maintenance, repairs, or upgrades. (Knowledge of CISCO/Juniper RMA process).
- Layer 1 and Layer 2 network experience (CAT5, SM/MM Fiber, Serial cables, SFP).
- Configure and troubleshoot layer 2 switching (VLAN's, Port Security, Thin Configs).
- Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS.
- Familiar (doesn't need to be a SME) with Layer 3 protocols such as OSPF, BGP, VRRP, HSRP, MPLS, LSP, GRE. Familiar with Visio, ServiceNow, and Confluence.
- May have up to 10% COMSEC responsibilities.
Requirements
- Required Clearance: TS/SCI with Poly
- Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years, master's and 4 years, bachelor's and 6 years, associates and 8 years or HS Diplomaand 10 years.
- Additional required qualifications include: Compliance with Department of Defense (DoD) 8570 Information Assurance Technical (IAT) Level 2.
- Knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP) and Open Systems Interconnection (OSI) model.
- Working knowledge of basic routing fundamentals.
- Ability to travel 25 percent of the time.
- In order to be considered for this position, you must have a valid driver's license and an acceptable driving record.
- This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.
Original Posting:February 10, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos
Sourced by ZipRecruiter
At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable practices. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Reston, VA, US