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Tickets Com Jobs (NOW HIRING)

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Ticket Services Representative

Milwaukee, WI · On-site

$15.75 - $21.50/hr

The Ticket Services Representative is responsible for maximizing individual ticket sales using the Tickets.com ticketing system, in addition to providing exceptional customer service at the American ...

RightsHelper

VP, Partner Data

$165K - $185K/yr

Tickets.com, Ticketmaster) is a plus. * Familiarity and good judgment with a broad range of statistical modeling methodologies and tools is a plus. * Possess excellent reasoning, problem-solving, and ...

SWEET CAROLINA TRAVELS

$17.50 - $22.50/hr

Your responsibilities include handling support tickets, troubleshooting client concerns, offering solutions, and maintaining professional communication with clients across various channels.

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Tickets Com information

What are the key skills and qualifications needed to thrive as a Ticketing Coordinator, and why are they important?

To excel as a Ticketing Coordinator, you need strong organizational skills, attention to detail, and experience in event or ticket management, often supported by a relevant degree or equivalent work experience. Familiarity with ticketing software platforms such as Ticketmaster, Eventbrite, or Tessitura, and sometimes knowledge of CRM systems, is typically required. Excellent communication, problem-solving abilities, and customer service orientation are crucial soft skills for success in this role. These skills and qualifications ensure efficient ticket operations, satisfied customers, and smooth event execution.

What is the difference between Tickets Com vs Ticketing Agent?

AspectTickets ComTicketing Agent
CredentialsMay require industry-specific certifications or licensesOften requires customer service training and basic certifications
Work EnvironmentOnline platforms, remote work, or office settingsTravel agencies, airports, or customer service counters
Industry UsageUsed by online ticketing platforms and travel companiesCommon in travel agencies, airlines, and event venues
Search/Comparison IntentPeople comparing online ticketing services or platformsIndividuals seeking employment or info about customer service roles in ticketing

Tickets Com typically refers to online ticketing platforms or services, while Ticketing Agents are customer service professionals working in travel or event settings. Both roles involve handling ticket transactions, but Tickets Com focuses on digital platforms, whereas Ticketing Agents work directly with customers in person or over the phone.

What are some common challenges faced by a Tickets Com specialist, and how can I prepare for them?

As a Tickets Com specialist, you may encounter challenges such as managing high volumes of ticket sales during peak event times, resolving customer inquiries quickly, and adapting to last-minute changes in event details. To succeed, it's important to develop strong communication skills, be comfortable with ticketing software, and maintain a customer-focused mindset. Proactively learning about the events and building effective relationships with team members will also help you navigate these challenges efficiently.

What are Tickets Com roles and what do they involve?

Tickets Com typically refers to roles at Tickets.com, a company specializing in ticketing solutions for live events such as concerts, sports, and theater. Jobs at Tickets.com can range from customer service and technical support to sales, software development, and event management. Employees often work on providing seamless ticket purchasing experiences, developing ticketing technologies, and supporting clients like venues and promoters. These roles require strong problem-solving skills, attention to detail, and a passion for live entertainment. Working at Tickets.com offers the chance to be part of a dynamic industry that connects people with memorable experiences.
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Tickets Com jobs near you
Full-Time Assistant Office Manager Store #433

Full-Time Assistant Office Manager Store #433

Tops Friendly Markets

Clifton Springs, NY

$18.50/hr

Full-time

Posted 21 days ago

Job description

Pay Rate Starting at: Level $18.50/ hr Rates of pay are determined by previous experience and labor contract seniority.

SUMMARY

The mission of all Tops associates is to adhere to the Tops vision of providing a friendly neighborhood store that saves the customer time and money.   The Assistant Office/Service desk manager is responsible for ensuring superior customer service and control of losses through efficient management of service desk and bookkeeping operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Prioritize multiple tasks without constant supervision
  • Handle cash, checks, and other media and distinguish between various forms of currency
  • Responsible for proper cash and media reconciliation at the end of each shift
  • Maintain a clean and organized environment around the service desk and bottle area
  • Answer incoming telephone calls and direct to correct person/department
  • Inform manager on duty and/ or office manager of any problems or important information
  • Assist Service Desk manager in selection, training, and development of service desk and bookkeeping associates
  • Complete all necessary paperwork relating to Bookkeeping and Service Desk Department
  • Follow all Federal, State, and Local regulations as well as company policies regarding Service Desk operations, safety, and sanitation
  • Ensure all security procedures are followed to protect from internal/external theft
  • Maintain efficient use of supplies
  • Confirm all equipment is in proper working condition
  • Report any information/ problems to Service Desk manager
  • Act in place of Service Desk/Bookkeeping manager when they are absent
  • Follow direction of managers, as given
     
MINIMUM QUALIFICATIONS

Must be 18 years of age

EDUCATION AND EXPERIENCE
  • Ability to read, write, and perform basic math functions
  • Possess basic computer skills
  • Possess strong communication skills
PHYSICAL REQUIREMENTS
EQUIPMENT USED

Operation of the following: 

  • Cash Register       
  • Money Order Machine 
  • Lottery Vending Machine (must be 18yrs of age)    
  • Lottery Machine 
  • Coinstar (Must be 18 yrs. of age)
  • Western Union System
  • Computer
  • Certegy Check Cashing System
  • Safe
  • Tickets.com Terminal 
  • Coin Wrapper (Must be 18 yrs. of age)
  • Telephone System
  • Currency Counter
  • Adding Machine/Calculator
  • Ladder (must be 18 yrs. of age)
  • Bottle Machine(Must be 18 yrs. of age)
     

Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.

Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.

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