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Tickets Com Jobs in Virginia (NOW HIRING)

AEG

Director, Ticket Operations

Ridgeway, VA · On-site

Strong working knowledge of Ticketmaster, Tickets.com, ProVenue, or comparable ticketing platforms. * Experience with CRM systems and customer data management. * Strong understanding of ticket ...

NASCAR

Director, Ticket Operations

Ridgeway, VA · On-site

Strong working knowledge of Ticketmaster, Tickets.com, ProVenue, or comparable ticketing platforms. * Experience with CRM systems and customer data management. * Strong understanding of ticket ...

Nascar

Director, Ticket Operations

Ridgeway, VA · On-site

Strong working knowledge of Ticketmaster, Tickets.com, ProVenue, or comparable ticketing platforms. * Experience with CRM systems and customer data management. * Strong understanding of ticket ...

Owens Corning

Door Panel Layup Technician

Stanley, VA · On-site

$17 - $20/hr

A day in the life You clock in for second shift and pull the day's production tickets. You review ... Learn more at www.owenscorning.com. Owens Corning is an equal opportunity employer.

Owens Corning

Machine Operator

Stanley, VA · On-site

$17 - $20/hr

Skill Read/ interpret production tickets, perform visual quality checks, and comprehend build ... For more information, visit www.owenscorning.com. Owens Corning is an equal opportunity employer.

Owens Corning

Production Assembly

Stanley, VA · On-site

$17 - $20/hr

Skill Read/ interpret production tickets, perform visual quality checks, and comprehend build ... For more information, visit www.owenscorning.com. Owens Corning is an equal opportunity employer.

Hertz

Driver

Dulles, VA · On-site

$15/hr

Eligibility and program information can be found here at HertzBenefits.com. To include: * Employee Assistance Program for employees & family * Perks & Discounts -Theme Park Tickets, Gym Discounts ...

Hertz

Part Time Car Wash Attendant

Dulles, VA · On-site

$18.75/hr

Further program information can be found here at HertzBenefits.com. To include, but not limited to: * Employee Assistance Program for employees & family * Perks & Discounts -Theme Park Tickets, Gym ...

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Tickets Com information

What is a Tickets Com specialist?

Tickets Com typically refers to roles at Tickets.com, a company specializing in ticketing solutions for live events such as concerts, sports, and theater. Jobs at Tickets.com can range from customer service and technical support to sales, software development, and event management. Employees often work on providing seamless ticket purchasing experiences, developing ticketing technologies, and supporting clients like venues and promoters. These roles require strong problem-solving skills, attention to detail, and a passion for live entertainment. Working at Tickets.com offers the chance to be part of a dynamic industry that connects people with memorable experiences.

What are the key skills and qualifications needed to thrive as a Tickets Com specialist?

To excel as a Ticketing Coordinator, you need strong organizational skills, attention to detail, and experience in event or ticket management, often supported by a relevant degree or equivalent work experience. Familiarity with ticketing software platforms such as Ticketmaster, Eventbrite, or Tessitura, and sometimes knowledge of CRM systems, is typically required. Excellent communication, problem-solving abilities, and customer service orientation are crucial soft skills for success in this role. These skills and qualifications ensure efficient ticket operations, satisfied customers, and smooth event execution.

What are some common challenges faced by a Tickets Com specialist, and how can I prepare for them?

As a Tickets Com specialist, you may encounter challenges such as managing high volumes of ticket sales during peak event times, resolving customer inquiries quickly, and adapting to last-minute changes in event details. To succeed, it's important to develop strong communication skills, be comfortable with ticketing software, and maintain a customer-focused mindset. Proactively learning about the events and building effective relationships with team members will also help you navigate these challenges efficiently.

What is the difference between Tickets Com vs Ticketing Agent?

AspectTickets ComTicketing Agent
CredentialsMay require industry-specific certifications or licensesOften requires customer service training and basic certifications
Work EnvironmentOnline platforms, remote work, or office settingsTravel agencies, airports, or customer service counters
Industry UsageUsed by online ticketing platforms and travel companiesCommon in travel agencies, airlines, and event venues
Search/Comparison IntentPeople comparing online ticketing services or platformsIndividuals seeking employment or info about customer service roles in ticketing

Tickets Com typically refers to online ticketing platforms or services, while Ticketing Agents are customer service professionals working in travel or event settings. Both roles involve handling ticket transactions, but Tickets Com focuses on digital platforms, whereas Ticketing Agents work directly with customers in person or over the phone.

What are popular job titles related to Tickets Com jobs in Virginia?

For Tickets Com jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Tickets Com jobs in Virginia look for?

The top searched job categories for Tickets Com jobs in Virginia are:

What cities in Virginia are hiring for Tickets Com jobs?

Cities in Virginia with the most Tickets Com job openings:

Tickets Com jobs near you
Infographic showing various Tickets Com job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Director, Ticket Operations

The National Association for Stock Car Auto Racing (NASCAR)

Ridgeway, VA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

At NASCAR, you will work alongside passionate people creating experiences fans feel and helping shape the future of sports and entertainment.
Position Summary
The Director of Ticket Operations provides strategic leadership for ticket operations across the organization, ensuring operational excellence, exceptional customer service, and a seamless ticketing experience from purchase through event attendance.
This position leads the planning, execution, and continuous improvement of ticket operations, ticketing systems, event readiness, and customer service delivery. The Director partners closely with Sales, Consumer Marketing, Admissions, Data Strategy, Finance, and venue leadership to optimize ticketing processes, maximize revenue opportunities, and enhance the overall fan experience.
The Director also develops and leads a high-performing team while driving innovation, operational efficiencies, and enterprise-wide ticketing initiatives.
Essential Duties & Responsibilities
  • Develop and execute the organization's ticket operations strategy to support business objectives and deliver an exceptional guest experience.
  • Identify and implement operational efficiencies, best practices, and process improvements across Ticket Operations.
  • Lead ticketing initiatives, including digital ticketing enhancements and technology adoption.
  • Participate in the development of long-term ticket sales strategies, operational initiatives, and revenue growth opportunities.
  • Stay informed of industry trends, emerging technologies, and evolving customer expectations to continually improve operations.
  • Oversee all aspects of ticket operations from initial onsale through event completion.
  • Direct event weekend ticket operations, including staffing, Will Call, ticket resolution, nightly reconciliation, and final event reporting.
  • Oversee the administration of ticketing accounts, including employee benefit, complimentary, and other controlled ticket programs.
  • Maintain ticketing calendars to ensure renewals, onsales, and operational milestones are executed on schedule.
  • Develop standardized operating procedures and controls to ensure consistency across all events and venues.
  • Lead ongoing optimization of ticketing platforms, Ticketmaster.
  • Oversee event builds, system configuration, user access, operational controls, and platform enhancements.
  • Expand and improve the digital purchasing experience for customers through continuous evaluation of ticketing technology.
  • Partner with internal technology teams and vendors to implement system enhancements and resolve operational issues.
  • Partner with Consumer Marketing, Sales, Admissions, and Data Strategy teams to support pricing strategies, inventory management, and revenue optimization.
  • Collaborate with Sales Academy and sales leadership to identify new revenue streams, customer segments, premium seating opportunities, and ticketing programs.
  • Participate in the development and execution of enterprise secondary ticket marketplace strategies.
  • Support budget planning and financial management for the Ticket Operations department.
  • Lead, mentor, and develop the Ticket Operations team, fostering a culture of accountability, collaboration, and customer service excellence.
  • Establish performance expectations and provide coaching, feedback, and professional development opportunities.
  • Manage recruiting, hiring, onboarding, performance management, recognition, and corrective action in accordance with company policies.
  • Develop and deliver ticketing systems and operational training for sales teams and internal stakeholders.
  • Champion a customer-first culture by ensuring efficient, accurate, and responsive service throughout the ticket purchase and event experience.
  • Develop processes to measure customer satisfaction and identify opportunities for continuous improvement.
  • Resolve complex customer service and operational issues with professionalism and urgency.
  • Perform other duties as assigned.

Qualifications
  • Bachelor's degree in Business, Sport Management, Marketing, or a related field preferred; equivalent combination of education and relevant experience will be considered.
  • Minimum of five years of progressively responsible leadership experience in ticket operations within sports, entertainment, live events, or a related industry.
  • Demonstrated success leading teams in a fast-paced, customer-focused, revenue-generating environment.
  • Strong working knowledge of Ticketmaster, Tickets.com, ProVenue, or comparable ticketing platforms.
  • Experience with CRM systems and customer data management.
  • Strong understanding of ticket operations, inventory management, pricing strategies, and event execution.
  • Excellent leadership, communication, interpersonal, and relationship-building skills.
  • Proven ability to manage multiple priorities, meet deadlines, and solve complex operational challenges.
  • Experience managing departmental budgets and identifying operational efficiencies.
  • Advanced proficiency with Microsoft Office, particularly Excel, Word, and Outlook.
  • Knowledge of motorsports or the sports and entertainment industry is preferred.

Work Schedule
This position requires flexibility to support race weekends, special events, and business needs. Evening, weekend, and holiday work is required, along with occasional travel as needed.
Behind every race weekend are talented people helping shape the future of sports and entertainment. If you are ready to make an impact alongside passionate teammates, we encourage you to apply.
Explore this opportunity and apply at www.careers.nascar.com.
Our people are the key to our success. That is why we offer competitive compensation, a comprehensive benefits package focused on wellness, and opportunities to grow and develop both personally and professionally.
NASCAR is an Equal Opportunity Employer and is committed to conducting recruitment and hiring activities in a fair, ethical, and legally compliant manner In support of this commitment, all employment decisions are based on job-related qualifications, skills, experience, and performance, and are made without discrimination based on any legally protected characteristic, including but not limited to race, ethnicity, gender, religion, sexual orientation or gender identity, national origin, age, military or veteran status, disability, or any other status protected by applicable federal, state, or local law, including socioeconomic, marital, parental, or caregiving status.
Follow us on LinkedIn and X for future opportunities and company news.
We are looking for your voice, your ideas, and your perspective. To help us get to know you accurately and keep the process fair for everyone, we ask that interviews and assessments be completed without the support of AI-generated content or automated assistance.

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