Tickets Com Jobs in Riverside, CA (NOW HIRING)

For A Better You
At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we'll empower you to live this promise each day as you make a truly global impact in your career.
We constantly strive for innovation, while transforming and improving the online shopping experience for our customers. We believe that individually we are incredible, but when we come together, our growth is infinite. In an industry that is constantly evolving, we are on a mission to make an impact on the global market, and the individual and collaborative efforts of our people are paramount to helping us succeed.
Whether you work in one of our logistics centers, technology hubs, corporate offices or even from home, your role at iHerb will take you beyond what's expected, turning challenge into change. If you're ready for it, we want you to join our team. Get started now.

Job Summary:

The HRIS Analyst role will drive the hands-on maintenance, optimization, and day-to-day support of the organization's HR related systems with a special focus on the Workday platform. This role bridges the gap between technology and operations by participating in system configurations, data conversions, and testing new functionalities, alongside managing vendor release activities like impact analysis and feature deployment. The HRIS Analyst will also provide troubleshooting support to resolve system issues and assist with end-user training.

Job Expectations:

• Managing the HR Systems Servicedesk ticket queue and triage incoming tickets

• Provide prompt, ongoing support for team members by researching and resolving system issues and building effective solutions.

• Participate in testing new system functionalities, support end-user training, system configurations, data conversions, and vendor release activities.

• Support vendor releases including impact analysis, testing new features, and identifying opportunities to leverage new functionality

• Maintain documentation for work instructions and process flows.

• Design, build, and maintain Workday reports and dashboards

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities:

Required:

• Ability to exercise discretion, judgment, tact, and poise in handling highly sensitive and confidential information

• Proactive curiosity beyond simply completing tasks, with a passion for solving problems and growing core knowledge base

• Comfortable with continuous learning with new technologies such as AI tools

Technical Knowledge:

• Excel knowledge (Vlookup, pivot tables, basic functions)

• Workday configuration across multiple SKUs

Experience Requirements:

Generally requires a minimum of 2 years of hands-on experience using Workday in any of the functional areas.

Education Requirements:

A Bachelor's degree is preferred

#LI-Remote

Compensation:

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.