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Tickets Com Jobs in Riverside, CA (NOW HIRING)

Creates and manages IT help desk tickets as a foundation for issue tracking and resolution ... contact@ufcgym.com. This franchise is independently owned and operated by a franchisee. Your ...

Stage Hand

Anaheim, CA

$18.25 - $24.25/hr

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually ... For additional information, visitwww.livenationentertainment.com. Live Nation's Concerts Division ...

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually ... For additional information, visitwww.livenationentertainment.com. Live Nation's Concerts Division ...

Stage Hand

Anaheim, CA · On-site

$18.25 - $24.25/hr

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually ... For additional information, visit www.livenationentertainment.com. Live Nation's Concerts Division ...

Eligibility and program information can be found here at HertzBenefits.com. To include: * Employee Assistance Program for employees & family * Perks & Discounts -Theme Park Tickets, Gym Discounts ...

Part Time Driver

Ontario, CA · On-site

$16.90/hr

Eligibility and program information can be found here at HertzBenefits.com. To include: * Employee Assistance Program for employees & family * Perks & Discounts -Theme Park Tickets, Gym Discounts ...

IT Support Technician

Irvine, CA · On-site

$61K - $77K/yr

You Will * Be the first point of contact for all Help Desk tickets, so you'll triage them and ... com. Multi Media, LLC is an equal opportunity employer and strives for diversity at our company. We ...

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IT Support Technician

Irvine, CA · Hybrid

$61K - $77K/yr

You Will * Be the first point of contact for all Help Desk tickets, so you'll triage them and ... com. Multi Media, LLC is an equal opportunity employer and strives for diversity at our company. We ...

IT Support Technician

Irvine, CA · On-site

$61K - $77K/yr

You Will * Be the first point of contact for all Help Desk tickets, so you'll triage them and ... com. Multi Media, LLC is an equal opportunity employer and strives for diversity at our company. We ...

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Showing results 1-20

Tickets Com information

What are the key skills and qualifications needed to thrive as a Ticketing Coordinator, and why are they important?

To excel as a Ticketing Coordinator, you need strong organizational skills, attention to detail, and experience in event or ticket management, often supported by a relevant degree or equivalent work experience. Familiarity with ticketing software platforms such as Ticketmaster, Eventbrite, or Tessitura, and sometimes knowledge of CRM systems, is typically required. Excellent communication, problem-solving abilities, and customer service orientation are crucial soft skills for success in this role. These skills and qualifications ensure efficient ticket operations, satisfied customers, and smooth event execution.

What is the difference between Tickets Com vs Ticketing Agent?

AspectTickets ComTicketing Agent
CredentialsMay require industry-specific certifications or licensesOften requires customer service training and basic certifications
Work EnvironmentOnline platforms, remote work, or office settingsTravel agencies, airports, or customer service counters
Industry UsageUsed by online ticketing platforms and travel companiesCommon in travel agencies, airlines, and event venues
Search/Comparison IntentPeople comparing online ticketing services or platformsIndividuals seeking employment or info about customer service roles in ticketing

Tickets Com typically refers to online ticketing platforms or services, while Ticketing Agents are customer service professionals working in travel or event settings. Both roles involve handling ticket transactions, but Tickets Com focuses on digital platforms, whereas Ticketing Agents work directly with customers in person or over the phone.

What are some common challenges faced by a Tickets Com specialist, and how can I prepare for them?

As a Tickets Com specialist, you may encounter challenges such as managing high volumes of ticket sales during peak event times, resolving customer inquiries quickly, and adapting to last-minute changes in event details. To succeed, it's important to develop strong communication skills, be comfortable with ticketing software, and maintain a customer-focused mindset. Proactively learning about the events and building effective relationships with team members will also help you navigate these challenges efficiently.

What are Tickets Com roles and what do they involve?

Tickets Com typically refers to roles at Tickets.com, a company specializing in ticketing solutions for live events such as concerts, sports, and theater. Jobs at Tickets.com can range from customer service and technical support to sales, software development, and event management. Employees often work on providing seamless ticket purchasing experiences, developing ticketing technologies, and supporting clients like venues and promoters. These roles require strong problem-solving skills, attention to detail, and a passion for live entertainment. Working at Tickets.com offers the chance to be part of a dynamic industry that connects people with memorable experiences.
What are popular job titles related to Tickets Com jobs in Riverside, CA? For Tickets Com jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Tickets Com jobs in Riverside, CA look for? The top searched job categories for Tickets Com jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Tickets Com jobs? Cities near Riverside, CA with the most Tickets Com job openings:
IT Help Desk Associate

IT Help Desk Associate

UFC Gym

Brea, CA • On-site

$70K/yr

Full-time

Posted 12 days ago


UFC Gym rating

6.9

Company rating: 6.9 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

12th of 61 rated gym and leisure clubs


Job description

Benefits:
  • Employee discounts
  • Wellness resources

We empower the fighting spirit in you!
GENERAL SUMMARY
The IT Coordinator is responsible for ensuring corporate office and gym end users receive efficient and timely technical support. Manages the IT ticketing system and assists in supporting all IT-related systems throughout the organization

ESSENTIAL DUTIES & RESPONSIBILITIES
  • Provides technical support to end users in person, via phone, email, or remote connection.
  • Creates and maintains Active Directory user accounts.
  • Creates and maintains hosted Exchange email accounts.
  • Images, builds, and post-configures desktop and laptop PCs with required settings and applications.
  • Establishes priorities and response objectives based on the severity of each support issue.
  • Creates and manages IT help desk tickets as a foundation for issue tracking and resolution; escalates as necessary and follows issues through to completion.
  • Tracks and maintains tickets through the entire lifecycle, ensuring resolution, follow-up, and detailed documentation.
  • Verifies ticket closure meets customer satisfaction.
  • Must be able to travels to gym locations for system setup and on-site troubleshooting.
  • Applies critical thinking and diagnostic techniques to identify problems, perform root cause analysis, and implement resolutions.
  • Performs other related duties and assignments as required.

Required Knowledge, Skills & Technologies
  • Proficiency in Microsoft Active Directory user and group management.
  • Experience administering Microsoft 365 email accounts.
  • Strong knowledge of Windows desktop and laptop deployment, imaging, configuration, and troubleshooting.
  • Experience with IT ticketing/help desk systems, incident management, escalation procedures, and documentation.
  • Familiarity with remote support tools and remote desktop technologies.
  • Ability to perform root cause analysis, diagnose technical issues, and implement effective resolutions.
  • Strong customer service, communication, and organizational skills.

Flexible work from home options available.
Compensation: $70,000.00 per year
Train Different, Live Different, Work Different. At UFC GYM we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential - in our members, our teammates and ourselves. Think big, don't settle and change lives including your own. If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here.
UFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes.
UFC GYM is more than a brand. We are a community of fitness committed individuals who believe in the power of a team approach. Your success is our success. Join our family and find out!
If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please contact us at (714) 668-0911 or contact@ufcgym.com.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.

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