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Ticketmaster Jobs (NOW HIRING)

AEG

Manager, Lightning Ticket Operations

Tampa, FL · On-site

Utilize Ticketmaster One and Archtics to support daily ticket operations execution * Assist in setting up various Group and Single game offers * Collaborate with Sales & Service, Premium, Marketing ...

Livenation

Ticket Seller

Santa Ana, CA

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live ...

Livenation

Box Office Seller

Denver, CO · On-site

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live ...

Livenation

Venue Box Office

Wilmington, NC · On-site

Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately10,000 ...

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How much do ticketmaster jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for ticketmaster in the United States is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What is a Ticketmaster?

A Ticketmaster job typically involves working for the company in roles related to event ticketing, customer service, technology, marketing, or operations. Employees may assist customers with ticket purchases, support event organizers, manage platform technology, or handle business partnerships. Positions range from entry-level to corporate roles, offering opportunities in various departments. Ticketmaster jobs often require strong communication skills, technical knowledge, and a passion for live events.

What are the key skills and qualifications needed to thrive in the Ticketmaster position, and why are they important?

To succeed as a Ticketmaster (ticket agent), you need excellent customer service skills, attention to detail, and the ability to handle financial transactions accurately. Familiarity with ticketing software systems, point-of-sale terminals, and sometimes prior experience in box office operations may be required. Strong communication, problem-solving abilities, and a calm demeanor under pressure set outstanding employees apart. These skills ensure efficient event ticketing, satisfied customers, and smooth operations in busy environments.

What are some common challenges faced by ticket agents in this role?

Ticket agents at Ticketmaster often work in fast-paced environments, especially during high-demand ticket releases or popular events, where managing long queues and addressing customer concerns quickly is crucial. Balancing accuracy in processing payments and issuing tickets with friendly, helpful service can be challenging during peak times. Additionally, agents may need to resolve ticketing errors, handle refunds or exchanges, and stay updated with changing event information. This role offers a dynamic work environment with opportunities to improve multitasking and troubleshooting skills, and often involves collaboration with event staff and customer service teams to ensure smooth event experiences.

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Ticketmaster jobs near you
Infographic showing various Ticketmaster job openings in the United States as of August 2026, with employment types broken down into 26% Full Time, 73% Part Time, and 1% Temporary. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $38,170 per year, or $18.4 per hour.

Ticketing - Box Office Representative PT

Nashville Soccer Club

Nashville, TN • On-site

$16.50 - $22.25/hr

Other

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Ticket Office Representative

The Ticket Office Representative is a part-time, event-day position responsible for providing exceptional customer service and assisting fans with ticket purchases and inquiries at GEODIS Park. This role plays an important part in delivering a seamless matchday experience by supporting ticket sales, processing transactions, and resolving ticket-related questions. Applicants must reside in the Nashville area.

Responsibilities
  • Process ticket sales through Ticketmaster and assist guests with ticket purchases and ticketing issues.
  • Provide clear, friendly, and professional customer service throughout all interactions.
  • Address general inquiries related to seating options, pricing, stadium policies, and event information.
  • Accurately complete credit card and cash transactions in accordance with Club procedures.
  • Reconcile and balance cash drawers at the end of each shift.
  • Support Box Office leadership with additional duties as assigned.
Qualifications
  • Prior customer service or ticketing experience preferred, but not required.
  • Strong interpersonal and communication skills, with the ability to remain professional in a fast-paced environment.
  • Ability to learn and navigate ticketing software quickly (experience with Ticketmaster is a plus).
  • Reliable, punctual, and able to work Nashville SC home matches, special events, nights, weekends, and holidays as needed.
  • Must be detail-oriented and comfortable handling cash and sensitive customer information.
  • Candidates without a degree are encouraged to apply.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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